4 Start Resort that provides a 5 Star experience
Posted 06-Sep-2016 on Hotels
This was a treat for my grown up daughter. I have stayed in the SBM hotels several times in Monte Carlo but never at the MCBR. It is truly one of the best hotels I have ever stayed in and we were very sorry to leave. It is a 4 star luxury hotel but it is worthy of 5 stars in every sense. The service at every level is exceptional, from reception, restaurants, service staff etc. The hotel has everything you could hope for, great pools, facilities, spas, restaurants, casino, free shuttles but lots of hotels have these things. What stood this hotel head and shoulders over its 5 star neighbouring hotel was the importance it placed on its customer experience. We both felt pampered, important, cared about - it was wonderful and was worth every penny. I am already booking to go back again next year.