Waterfront Hotel Downtown Burlington

Photo gallery for Waterfront Hotel Downtown Burlington

Primary image
Indoor pool
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Desk, iron/ironing board, free cots/infant beds, rollaway beds

Overview of Waterfront Hotel Downtown Burlington

Waterfront Hotel Downtown Burlington

3.0 star property

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
2020 Lakeshore Road, Burlington, ON, L7R4G8

Explore the area

  • Popular LocationBurlington City Hall3 min walk
  • Popular LocationAmazing Adventures Playland8 min drive
  • Popular LocationHMCS Haida National Historic Site16 min drive
  • AirportToronto, ON (YYZ-Pearson Intl.)39 min drive

Choose dates to view prices

About this area

Burlington

Located in Burlington, Waterfront Hotel Downtown Burlington is in a walkable area with good shopping. Lil' Monkeys and Amazing Adventures Playland are local attractions and those in the mood for shopping can visit Eastgate Square Mall and Kerr Village. Looking to enjoy an event or a game? See what's going on at Tim Hortons Field or FirstOntario Centre.

What's nearby

  • Burlington City Hall - 3 min walk
  • Amazing Adventures Playland - 8 min drive
  • Royal Botanical Gardens - 14 min drive
  • Village Theatre Waterdown - 15 min drive
  • HMCS Haida National Historic Site - 16 min drive

Getting around

  • Burlington Station - 7 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 39 min drive

Restaurants

  • Boon Burger Burlington - 2 min walk
  • DiMarios Trattoria - 2 min walk
  • Pane Fresco - 2 min walk
  • Son of a Peach Pizzeria - 3 min walk
  • The Dickens - 3 min walk

About this property

Waterfront Hotel Downtown Burlington

3-star hotel with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and a spa tub are on-site.
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

Croatian, English, French, Portuguese, Romanian, Serbian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CAD 12.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Playground
  • Hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Business services

  • 24-hour business centre
  • Conference space (5005 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25.00 per pet, per stay

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.00 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: CAD 12.00 per day
  • Pet fee: CAD 25.00 per pet, per stay
  • Rollaway bed fee: CAD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 464 out of 974 reviews
5 - Excellent 48%
Rating 4 - Good. 312 out of 974 reviews
4 - Good 32%
Rating 3 - Okay. 107 out of 974 reviews
3 - Okay 11%
Rating 2 - Poor. 53 out of 974 reviews
2 - Poor 5%
Rating 1 - Terrible. 38 out of 974 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

4.0/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property will be back for sure. The only issue is parking as it is shared with multiple properties.
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view!
Stayed 2 nights in Jun 2022

3/5 Okay

Travelled with group
Liked: Cleanliness, staff & service, amenities
The property has definitely been updated, and the overall aesthetic has improved. But the two rooms that we rented had an overwhelming smell of old cigarette smoke, covered by a chemical floral stench that was gag worthy. Room 106 was worse than 102, but neither were good. Also the mechanical locks on the doors looked tampered with - room 106 had literal holes drilled into the lock and metal shavings on the ground and room 102 had the top park of the locking mechanism pried off. Lastly - parking is a nightmare. Just because you rented a room does not guarantee you a spot. On a positive - area of Burlington is gorgeous and the staff was lovely.
Stayed 1 night in Jun 2022

4/5 Good

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Laura at front desk was genuine, kind, welcoming and provided good customer service. Housecleaning needs to do a better job, blood droplets were found on two pillows, contacted front desk and housecleaning quickly provided new ones. The joint rooms 421/423 had blue light shining in at night due to the bar/resto downstairs which got noisy as well. If you have children or want a peaceful nights sleep , avoid these rooms. Overall was pleased and will return but will make sure to get better rooms.
Stayed 2 nights in Jun 2022

4/5 Good

Liked: Staff & service
Disliked: Amenities
Great location Ok view Nice size room, set up well Comfortable bed Good Breakfast- except they ran out of things every day! Shower did not drain well, so were standing in up to three inches of water by then end of your shower. Then the tub was left grubby, soapy, etc., because it wouldn’t drain properly. Was gross Super noisy A/C
Stayed 3 nights in Jun 2022

1/5 Terrible

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I booked a king bed with a lake and park view. When I got to the hotel they told me that one is no longer available and gave me a room with two queens and no view.
Stayed 1 night in Jun 2022

2/5 Poor

We booked 4 rooms with 2 double beds, but they only had king bed rooms when we got there. Checking starts at 3pm but only one room was ready. The other rooms weren’t ready hours past checking time.
Stayed 1 night in Jun 2022

3/5 Okay

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel was nice enough, staff was pleasant, but the lack of free on-site parking was disappointing. The pillows were quite uncomfortable, and there was a wedding the night we stayed so when the music stopped (around 2 am) it was replaced by intermittent shouting and slamming doors down the hallway. Hot tub out of order (another huge disappointment), fitness centre was OK but the equipment seemed a little rickety.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Located at the waterfront. Perfect area to walk. Easy parkkmg, big rooms, awesome breakfast, clean place and the best crew ever. Extremely helpful, kind, honest and professional people run this this place. I stayed 3 nights. Wish i could stay longer.
Stayed 3 nights in Jun 2022

4/5 Good

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Jun 2022