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Reviews of Bahía Blanca

3 out of 5
Bahía Blanca
Calle La Palma, 1, Puerto Rico, Mogan, Gran Canaria

Reviews

8.4

Very good

Rating 10 - Excellent. 145 out of 373 reviews" "
Rating 8 - Good. 170 out of 373 reviews" "
Rating 6 - Okay. 45 out of 373 reviews" "
Rating 4 - Poor. 9 out of 373 reviews" "
Rating 2 - Terrible. 4 out of 373 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Povilas

Travelled with family
Terrible experience
We were on half board basis and we made a huge mistake because food was terrible. We had only 1 breakfast and 1 dinner and all other days we had to eat somewhere else. The lift wasn't working on our first day.It seems the lift is always the problem there. Apartments has a lot of stairs which is a big problem especially when your apartments are at the top of hill.The young lady at the reception wasn't nice with us at all.She actually was very rude with us and she didn't want to listen about any our complaints.We were asked to pay extras for 24 and 25/12 evening meals but as the food was terrible we refused to pay all extras. Apartments overall are nice and has everything what you need. Sofa bed was terrible, my son wasn't sleeping at the night time at all.The bed for our son wasn't prepared even. Also was very noisy but we don't mind it. The place wasn't for us at all.We had been before in so many lovely places in Gran Canaria but this apartments were the worst place we had ever been.
Stayed 4 nights in Dec 2023
Response from Bahia Blanca on 29 Dec 2023
Hi Povilas,Thank you for taking the time to share your experience with us.It's great to hear that you found the apartments to be nice and well-equipped - we strive to provide a comfortable stay for all our guests. Regarding the lift issue, we sincerely apologize for any inconvenience this may have caused during your stay. We are actively working to resolve the problem and appreciate your understanding as we strive to maintain the highest standards of service.As for the buffet offerings, many of our guests enjoy the variety we provide each night, featuring themes such as Canary, seafood, barbecue, and carvery. We take pride in offering diverse dining experiences, and your feedback is valuable as we continuously aim to enhance our offerings.Regarding the sofa in your room, we understand that the option to transform it into a bed may have been unclear. To provide a more comfortable experience for our guests due to the space available, the bed linen is left in the wardrobe, allowing you the flexibility to make up the sofa bed when and if desired. We apologize for any confusion and appreciate your understanding.Your satisfaction is of the utmost importance to us, and we would love the opportunity to make amends and ensure your future stays are nothing short of exceptional.We hope you'll consider staying with us again. Have a great day!Bahia Blanca

10/10 Excellent

Ibrahima

Stayed 3 nights in Sep 2023
Response from Bahia Blanca on 4 Oct 2023
Hi there, Ibrahima, It’s great to receive such positive feedback Thanks for taking the time to share.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.See you again soon.Take care,Bahia Blanca

4/10 Poor

Piotr

Travelled with family
Stayed 10 nights in Mar 2023
Response from Bahia Blanca on 11 Apr 2023
Hi there,Thanks for taking the time to share your review.We regret that not everything was to your satisfaction.We would certainly like to learn more about that in a private message.We hope you'll be back for a better time soon.Cheers,Bahia Blanca

8/10 Good

Vladimir

Liked: Cleanliness
Not bad, but could be better service at the hotel!
Stayed 7 nights in Mar 2023
Response from Bahia Blanca on 26 Jun 2023
Hi Vladimir! We're so grateful you took the time to share your thoughts with us It seems we didn't quite hit the mark, so we'd welcome knowing what we could've done to make your stay with us spot on.Thanks again!Until next time,Bahia Blanca

8/10 Good

Leroy Nathaniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The accommodation is lovely but location is very difficult to get to especially if you’re elderly or disabled.
Stayed 7 nights in Mar 2023
Response from Bahia Blanca on 26 Oct 2023
Hi Nathaniel,A big thank you for your review. We truly appreciate it!We're glad to hear that you found our accommodation lovely! However, we understand that the location might be challenging for some guests, especially for those with mobility issues. We do have a funicular to help with accessibility, but we know it's not perfect. We appreciate your feedback and will continue to work on improving our facilities for all guests.We hope to welcome you back.Best wishes,Bahia Blanca

8/10 Good

Stuart Norman

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Teresa

Liked: Cleanliness, room comfort
the hotel in general was very nice, considering it a time share place, the pool needed alot of attention, tiles and grout missing, the entrace to the baby pool was sealed off ?, the rooms nice and tidy, shame you dont get the cleaners every day
Stayed 7 nights in Sep 2022
Response from Bahía Blanca - Guest Experience Team on 9 Nov 2022
Hello Teresa!Let us thank you for the time spent in publishing your comment and sharing it with future guests.It is always a pleasure to know from our guests their satisfaction and know that, in your case, we have reached our goal. This give us the motivation to keep working on the same line every day.We hope to see you again, this year and many more. Remember that we are at your total disposal for everything you need.Greetings!

4/10 Poor

Anne-Marie

Disliked: Cleanliness
Disappointing
It was lovely and I’ve stayed there year after year when I return to Puerto Rico because of how satisfied I’ve been- however this year to my disappointment, I feel it has gone downhill- cleaning every 5 days only and on on occasion I had a migraine so stayed in apartment for the day and cleaners could not come in- we missed our slot and cleaners did not return for the remainder of our stay- when we requested next day for our apartment to be cleaned we were told at reception that is the risk you take!!! Not acceptable for the price we paid- we could have stayed in any 5 star hotel on the island for same price- we chose here because it was always reliable, clean and friendly staff. We always arrive in late so would receive a welcome pack of bread water and milk- with tea and coffee sachets- that is no longer the case. The staff in the restaurant and bar were so friendly and brilliant to deal with as too were James and Dave in entertainment- an asset to the team!! However, the staff at reception, one in particular was extremely rude and almost went out of his way to disoblige- a sargeant major attitude. I could go on…. On short, Bahia Blanca has lost its appeal and reasons I have always returned. For that reason I won’t be back
Stayed 16 nights in Aug 2022
Response from Bahía Blanca - Guest Experience Team on 9 Nov 2022
Hello Anne-Marie!We want to thank you for the time taken to publish your opinion about your experience at our hotel.Your comments and suggestions are highly appreciated, since thanks to them we can detect our weak points and, at the same time, implement improvements in our service.We are disappointed that we did not meet your expectations this time. We sincerely apologize for this and rest assured that we will continue to work to ensure that our guests' satisfaction continues to improve.We remain at your disposal and hope to welcome you again in the near future, where you will be able to appreciate all the advances that have occurred.Greetings!

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Well kept, good location, nice views friendly
Stayed 2 nights in Jan 2022

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was great to go back after all this time and find the hotel had kept up the great standards. The staff as always where extremely friendly and helpful. Especially Victor who helped with our transfers and the printing of all our documents. We had a great time and are looking forward to returning when we can. Thank you
Stayed 7 nights in Nov 2021
Response from Victor on 12 Dec 2021
Thank you very much for your comments, we hope to see you back soon. Kind regards

8/10 Good

JONJO

Liked: Cleanliness, room comfort
Lovely view
Lovely hotel and view. Still not recieved my reward night stamps yet though unfortunately
Stayed 4 nights in Aug 2021

10/10 Excellent

Elizabeth Lisa

Travelled with family
Liked: Cleanliness, room comfort
All Fabulous but l have muscle trouble with leg so steps difficult down and up from apartment and to lift but throughly enjoyable stap so so quiet xxxxxx
Stayed 3 nights in Aug 2021

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great 3 star option
A great 3 star option- with beautiful views a lovely warm pool and clean comfortable living space. A bit misleading as there was no working spa or tennis court and no kids playground (just a wooden house by the pool holding some pool toys) . The lift was broken for 5/7 days and no matter which room you book there are a lot of stairs. Which is probably common for most hotels as they are built on steep inclines. The balcony of our room was beautiful but we couldn’t use it as the bars were very wide and our kids safety would be in jeopardy (6 months and 2 years). Reception was kind and helpful- helped arrange hire cars, info on buses, booked taxis with baby seats for us. Own kitchen was amazing. For good coffee head to Morgan mal. Close walk to 2 beaches- supermarket on site (limited for a full shop).
Stayed 7 nights in Feb 2020

8/10 Good

Milja

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Cleaning was very bad and the service wasn't good either, but the view was stunning and the location was good. Also the hotel was quiet and not too crowdy
Stayed 10 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family of four from Ireland, we had a great stay. The facilities were fab for a an apartment complex Great views and loads of space outside in our apartment. Full restaurant bar and a lot extra. As a coeliac I was catered for no problem. The kids were very happy. The food was better in the Bahia Blanca than most restaurants around. We will definitely be returning. The head chef from Cork was very accommodating.
Stayed 7 nights in Dec 2019

8/10 Good

chiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 8 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Sep 2019

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb value
This is our 2nd visit this year after we got a recommendation from a friend. It is not 5 star Luxury but it does deliver at its price point. It is a quality family holiday retreat. Within easy walking distance to Puerto Rico and Amadores ( which is a must beach if you have small kids, crystal clear, shallow and calm ideal conditions) The staff cannot be faulted giving special mention to James and especially Dave the 2 guys have a thankless task of entertaining the kids, again it’s not an action packed entertainment resort but it breaks the day up golf, killer pool, darts Spanish lessons, it has a real family feel and speaking with other guest most if not all are returning guests which speaks for itself. The heated pool is a plus point especially when we went earlier this year. The self catering rooms are clean and have been refurbished as with most hotel could do with a bit of tlc in places.
Stayed 12 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property fantastic, great facilities, restaurant food was absolutely great... thanks to chef Paul... kids entertainment with Dave great.
Stayed 7 nights in Aug 2019

8/10 Good

V

Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good clean and friendly .Just a lot of steps if lifts are broken
Stayed 11 nights in Aug 2019

8/10 Good

samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment, great location.
Lovely, well equipped and modern apartment. Lots of space. Scenic funicular lift. Easy walking distance to both Puerto Rico and Amadores.
Stayed 7 nights in Jun 2019

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views. Clean. Quiet. Everything you need. Great location. Great service
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely well equipped.......including washing machine and dish washer
Stayed 7 nights in Apr 2019

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Great Staff, very nice rooms, only stayed for two nights wish we had stayed longer. would stay again.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holidays with the sun set TV
Perfect location with a great sea view and a sun set as a everyday show! Apartments are clean and well kept. The upper floor was very good for us as it was calm and no noise from the evening entertainments. We had some commection problems with WiFi but not sure if this was a hotel or our phones problem .
Stayed 4 nights in Jan 2019

10/10 Excellent

KRS, Cheltenham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There wasn't anything we didn't like about Bahia Blanca, though people with walking difficulties wold struggle due to the steep sloping road to reach the apartments, and the many stairs once on the complex. The apartment and general areas were all very clean and well-maintained with a modern yet traditional feel. Every apartment has amazing views of the sea and its a really easy walk along the lovely coastal path to either Puerto Rico or Amadores. Bar and food prices are reasonable.
Stayed 11 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018

10/10 Excellent

Jim, Ayr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent apartments would highly recommend. Situated halfway between Puerto Rico and Amadores and about 10 minute walk to both. Plenty of restaurants around and the one at the apartments was good.
Stayed 10 nights in Sep 2018

8/10 Good

John, Bedford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation
Excellent apartment with great facilities of air con, washing machine, dishwasher, hairdryer, iron and large shower. Be prepared to climb a lot of stairs to your apartment. It’s about 600m to each beach but is hilly so taxi ride back is around €4. There is a shop which is ok for bare essentials but the nearest hyperdino is a taxi ride away. The happy hour between 5 and 6 is worth a well earned gin and tonic before walking down the hill for your evening meal. Wi-fi worked well with 2 devices being able to be logged on. The restaurant food was limited but good quality although the service was not great. As many have mentioned the major problem was the pool, there were too many beds around the pool and these were taken by 8.30am with people who then didn’t use them. Reception staff were helpful and pleasant. The local buses are cheap and easy to use and there is a bus stop just above the harbour or at amadores beach.
Stayed 13 nights in Aug 2018
Response from Recepcion on 3 Sept 2018
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Anne, Cumbria UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location
Very modern apartment, helpful staff. Location ideal within walking distance of Amadores beach which is beautiful. We made a return visit since 2011 and what an improvement of the resort.
Stayed 1 night in Jun 2018
Response from Recepcion on 3 Sept 2018
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Mary , Scotland

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Just returned from a fantastic holiday at Bahia Blanca. the only disappointment was the noise from the work being done for a new reception.Expedia never informed us of this work and it should haven been given to us when we booked.The staff were excellent, food at the restaurant was 5 star. Would we go back to these apartments? certainly.
Stayed 7 nights in Apr 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
A lot of construction is going on as they are building a new reception hall which gets quite dusty. Some staff and services not as good as it used to.be. Rooms are well designed with beautiful sea view. But sadly will not return.
Stayed 3 nights in Apr 2018

6/10 Okay

hr

Liked: Cleanliness
Disliked: Staff & service
Serivce provided is very minimal and unfriendly
The person at the reception was not friendly. 1. He did not explain where things are kept in the room, for example the blankets for the kids were kept inside the sofa , which you wont guess unless it is explained. 2. He did not explain how to call the reception or where the phone numbers list is kept. We had to walk down all the way back to the reception, which is a box not a proper room . 3. Climbing down and up the hill with the luggage is not easy. The lift goes only to the 2nd floor. 4. Not even water is kept in the room, we had to carry heavy water containers for our stay all the way up ourselves. 5. The people in the restaurant are not friendly either. 6. The space is not big enough for a family with 2 kids
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic apartments
Fantastic modern apartments with everything you need for a great holiday and fantastic staff and great restaurant
Stayed 10 nights in Dec 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very disappointing
3 night stay with no hot water , Smell coming from drains made are room smell so bad . A very noisy lift either kept us awake or woke us up !! We were put on top floor so journey down to reception was a nightmare , phone in room to call reception didn’t work . Paid nearly £400 very expensive for standard of accommodation. Would not recommend!!!
Stayed 3 nights in Nov 2017

10/10 Excellent

GP, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late summer break
Perfect location half way between 2 beaches. A couple of mornings there was a smell in our room that was like drains. Other than that the accommodation was perfect. There were plenty of restaurants close by. There was subtle entertainment at the property.
Stayed 8 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Had we not had a car we would have felt completely cut off .I don't think the hotel would be suitable for young families or the elderly as there are an awful lot of steps and although there is a lift ,it does not take you very close to the rooms. Despite these issues we did enjoy our holiday.
Stayed 7 nights in Aug 2017

8/10 Good

D.McK, UK East Midlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel.
Nice place to stay. Close to Puerto Rico and Amadores beach. Restaurant served good food. Very nice pool. Sun beds available throughout the day. Rooms well equipped and of a high standard
Stayed 2 nights in Sep 2017

8/10 Good

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, friendly & helpful.
Very quick, 2 nights there for a wedding. Shame about pool - very small, not much space for sun beds. We had a super apartment, 411, super balcony and everything you need. Good on site very reasonable and was fine for us for a day. Would recommend with children.
Stayed 2 nights in Jul 2017

8/10 Good

Dockport, Liverpool

Liked: Cleanliness, staff & service, room comfort
Superb apartment with a great views
Apartment was very nice and well equipped, great view. The only down side was an elevator (not working for two days and after we stuck once)
Stayed 6 nights in Jun 2017

10/10 Excellent

kayzywayzy, essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apartments are spotlessly clean as is the rest of the resort. There is an on site shop and restaurant which does lovely food. There is also activities throughout the day and evening. Loved it there

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay at Bahia Blanca
just returned a few days ago and thought this hotel was great.as previous reviewers have said the hotel rooms are fantastic with everything you need ,including a very spacious patio area with sun beds , table and chairs and an umbrella for shade.the rooms were cleaned almost every day(think only one day out of 10 they were not).all the staff are great particularly pepe !!! the pool area is lovely but there were a few days when we couldn't get a sunbed ,so I would imagine in the height of the summer this would be a problem.the food in the hotel was great.we ate out in local resteraunts too but I can honestly say that the food in the hotel was much better than any of the local resteraunts. as other reviewers have said the only negative I could find with this hotel (apart from the lack of sunbeds) was the stairs..the lift was working perfectly, but there are steps even after u come off the lift . we loved our stay and would 100% return.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed here 4 times and have enjoyed all of them. The pool area is good and always clean. The whole place is well cared for by the staff, which are always polite and helpful, Its is situated between the beach and Porta Rico within walking distance. The only problem for some are the stairs. But a great place to stay.

8/10 Good

metka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central to Puerto Rico and Amadores
Lovely complex. Only problem was Wifi was poor in room.

10/10 Excellent

yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely apartments
My only criticism would be the distance from any main area for restaurants etc .