Thank you for your review I am sorry about your problems, the air conditioning was working. Why didn't you contact us? We surely could help you to use it in the best way. I wish you my Best Regards

Thank you so much, Sandy!! I'm waiting for your next time in Modena.

Sorry for your discomfort. Although I respect the fact that you didn't like La Bella Modena, I'm asking to myself if your opinion may be right.I really don't know what is advertised wrong... I have do all I can to help you but you did not accept any explanation. It is very hard to help somebody in this way.I've checked the internet speed by a speed test and showed you, is not in my opinion ..(100 Mbps fiber...) If your devices are slow, that's not dependent on us...I've also shown you also how to open the window in the room in a special way, to let the breathe the room while bugs and mosquitoes cannot enter... I provide you with mosquito repellent.About the air condition temperature, sorry if we respect the law. Clime to Europe or the Italian government. And 24 degrees is not hot. I strongly don't accept your comment about the rate!150 euro is wrong! you chose the cheapest room instead of the other, the more comfortable one at euro 135, and the rate charged for your room was 125 euro .. and I guess that you've paid less than 125 because Hotels.com discounts the package travel. In spite of all marketing rules and do-good answers, I refuse to lie by proposing to rebook again to verify and enjoy our services. I'm happy if you never come back.Ungrateful, lying, and disastrous customers like you (even the way you left the rooms and common areas, every time it seemed like the passage of the ogres ...) only create problems.After all, the opinion of other guests says something different and that's enough for me.Greetings

Thank you for your feedback, we are glad you enjoyed your stay. Cordial greetings

Thank you so muchI'm glad that you've appreciated your stay and our efforts.I wish you my best regardsAlessandra

Thank you very much for your review.Glad that you've apreciated your stay!Kind Regards

Thank you so much for your rating and for choosing to stay with us.

Thank you very much for your good rewiew! I’m happy that you enjoyed your stay. Kindly,

Thank you for your opinion. I am sorry for the misunderstanding but it is well publicized who we are and that we make our best to agree a different times based on the needs of the customers, but if It's not requested, how can I help my guests? Kind Regards

Thank you for your review! We do everything we can to make our guests stay better and better Kind Regards Alessandra

Grazie per il commento positivo e per il tempo che ci ha dedicato! siamo felici che abbia gradito la sua esperienza. A presto!

Thank you so much for your wonderful review. I'm glad you had a good time with us. A dear greeting

Thank you so much for the great review, I'm happy that your stay was fine. And it's fine also to find a match to our work that we love and we keep doing it with passion.

Thank you so much for the excellent rating and for choosing to stay with us.

Thanks Robert! thank you very much for your wonderful review We do our best to improve our work and these reviews gratify us. I was very happy to help you during your stay. Best wishes

Thank you very much!! I'm really happy that you had a nice stay. And thank you too for the compliments received, a reward for everyday work. I hope to host you another time in Modena.

Dear Claire thank you very much for your review! I was glad to host you and I hope to see you another time in Modena. Warm Regards

Sono molto felice che abbia apprezzato il suo soggiorno e la ringrazio per la bella recensione.Saremo felici di ospitarla di nuovo presso le nostre strutture.Un cordiale saluto

Grazie infinite per il prezioso feedback.Un cordiale saluto

Thank you for your feedback. Cordial greetings

Siamo felici che abbia apprezzato la permanenza da noi.Ringraziamo cordialmente per il tempo dedicatoci.Cordiali Saluti

Grazie mille per la bella recensione. Sono contenta che abbia gradito la sua permanenza. Un caro saluto, Alessandra

Thanks for staying with us. We appreciate your feedback!

Thank you very much, I'm glad to know that you appreciated your stay. I hope to host you in Modena again Kindly

Thank you so much for your great review! I am very happy that you enjoyed your stay al La Bella Modena. Alessandra

Sono felice che abbia apprezzato la nostra struttura ed il comfort delle nostre camere. Grazie mille per l'ottima valutazione e per aver soggiornato da noi. Un cordiale saluto

Sono felice che abbia apprezzato il suo soggiorno. Grazie mille per l'ottima valutazione e per aver soggiornato da noi. Un cordiale saluto

Mi dispiace del suo disappunto, la mancanza del frigobar è una pecca a cui stiamo provvedendo. Ne abbiamo anche discusso. Però devo correggerla in merito all’acqua. All’interno della camera sono sempre presenti una bottiglietta di acqua naturale per ogni ospite, che lei ha consumato. Inoltre, nell’area comune è a disposizione dei clienti, un erogatore di acqua microfiltrata refrigerata. Anche questo le era stato fatto presente. Sia la mancanza del frigo come la location (molti clienti al contrario, la trovano strategica), sono caratteristiche ben descritte su tutti i nostri annunci come le regole sul numero di ospiti per stanza e il distanziamento interpersonale. Il mio suggerimento è quello di leggere attentamente le descrizioni prima di prenotare per effettuare una scelta consona alle sue esigenze, invece di lamentarsi successivamente con recensioni non del tutto oneste. Un saluto

Grazie per il commento positivo e per il tempo che ci ha dedicato! siamo felici che abbia gradito la sua esperienza. A presto!

Thank you for taking your time for this review, your comments are always useful for our work. Our legislation (Presidential Decree no. 74 of 16 April 2013) requires us, under penalty of punishment, not to lower the summer temperature below 26 ° - tolerance -2 °. It is a law that follows an environmental protection project. Our modern and efficient system is designed to offer the best comfort to the customer in compliance with the regulations. cordial greetings Alessandra

Grazie per aver dedicato il suo tempo per questa bella recensione. Sono contenta che lei abbia apprezzato la nostra posizione e la disponibilità e cortesia del personale. Un cordiale Saluto

Thank you for the excellent rating!! I am sorry for the parking spot but had to be booked, on your arrival, all car parks available had already been reserved.

Thank you so much for the great review, I am very happy that you enjoyed your stay at the beautiful modena and thank you for appreciating our work. For us it is really important, thanks again

Thank you so much for your review! We do everything we can to make our guests stay better and we use lilltle attentions as soundproof windows and other. Anyway the most of our rooms are on courtyard so, choosing the double room, it's possible to have a most quiet sistemation... maybe for the next time. Kind Regards

Grazie mille, le recensioni dei clienti sono preziose per il nostro lavoro. Sono felice che abbia apprezzato il suo soggiorno. Un cordiale saluto, Alessandra

Thank you for your time, it's always important for us. I know, Modena is a little city and services are not like in a metrlopolitan area but I think Modena is full of interesting things to see in a family athmosphere. I'm sorry that you didn't enjoy it. Best Regards

Thank you for your beautiful review! It's really important for our work. Kindly Alessandra

Thank you very much for spending your time and for this good review. I'm happy that you had a good time in Modena and for your choice! I hope to host you again.

Thank you very much for the time that you spend for this review! Sincerly, Alessandra

Thanks for staying at La Bella Modena and for your suggest. We work hard to make our guests happy and we appreciate your feedback!