Ratings based on 93 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
77% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller from Brunei

Pleasant surprise at room size and comfort.

Posted 16-May-2016
Our room was wonderful as it exceeded our expectations. A lovely fruit bowl was delivered. Reception is efficient at check in and check out. The breakfast was very tasty. Staff are friendly and welcoming though initiative is lacking. Sadly, this hotel looks and feels dated and is in need of an injection of funds to refurbish. It could be so much better with a lick of paint, repairs to down pipes, updated flooring, art work etc. However it is a comfortable hotel, well priced and great staff. A perfect venue for the Jazz Festival which we attended.
4 out of 5
by A verified traveller from Bintulu. Sarawak

Private, nice hotel

Posted 05-Apr-2016
Enjoyed our stay here..staffs helpful..very private
5 out of 5
by hamizah

This traveller left a rating score only Posted 21-Feb-2016 on Hotels
2 out of 5
by A verified traveller from Bintulu

Poor hotel maintenance. Sand flies on beach

Posted 10-Feb-2016
Rooms are not doing maintenace. Breakfast have limited choice and repeating almost all the dishes everyday. Pool is good. Hotel staff behaviour is excellent. Good beach view but lots of sand flies which prevents you to go there. A little out from town which gives you a calm break.
1 out of 5
by Christina Lai

Posted 10-Feb-2016 on Hotels
The Hotel is run down Kettle was rusty, Hair dryer is impossible to use, Bath tub is dirty. Everything is just TOO OLD in this Hotel! The balcony is way too dangerous even for adults. The handrails are low, u can easily trip and fell if u are not careful I was charged SGD210 for one night stay. It was really a ripped off. Was very disappointed with the Quality of the Hotel.
3 out of 5
by A verified traveller

Lovely hotel but lack of proper maintenance

Posted 11-Jan-2016 on Hotels
Check in process was a bit slow. The hotel itself is actually quite lovely however, it was poorly maintained. The room is big and the view is perfect! The room is not clean as we can see stains on the bed sheet and the water from the pipe smells a bit. The pool is actually quite nice but due to lack of maintenance perhaps, the water is a bit dirty and green moss spotted in some areas. Awesome location as it is near the beach and 10 minutes away from the city. Ample parking space too.
4 out of 5
by A verified traveller

Posted 09-Jan-2016 on Hotels
Nice
3 out of 5
by CATHERINE B.

Sandflies no wifi at 6th floor

Posted 07-Jan-2016 on HotelClub
Not really. Front reception told us we can use Internet for free at business centre. Both of us used the hotel pc to check emails. As we leave we were told to pay RM 10 each. No mentioned or any signs on computer to tell us how much is per hr or minutes. The swimming pool has murky water and too many sand flies as we walk to the beach. Mosquitoes around pool area. Pool checks were mostly not fit to sit on as it is spoiled.
3 out of 5
by A verified traveller

Old hotel

Posted 04-Jan-2016 on Hotels
Aircon was hot. The hotel is old . The breakfast is ok. Swimming is ok for kids
2 out of 5
by A verified traveller

This traveller left a rating score only Posted 30-Dec-2015 on Hotels