UNAHOTELS Cusani Milano

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Down duvets, minibar, in-room safe, desk
Down duvets, minibar, in-room safe, desk
Down duvets, minibar, in-room safe, desk
Down duvets, minibar, in-room safe, desk

Overview of UNAHOTELS Cusani Milano

VIP Access
UNESCO Sustainable Travel Pledge

UNAHOTELS Cusani Milano

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Via Cusani 13, Milan, MI, 20121

Explore the area

  • Popular LocationTeatro alla Scala8 min walk
  • Popular LocationCathedral of Milan10 min walk
  • Popular LocationPiazza del Duomo12 min walk
  • AirportMilan (LIN-Linate)11 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Milan

UNAHOTELS Cusani Milano is located in Milan Centre, a neighbourhood in Milan, and is near the airport and near a metro station. Teatro alla Scala and Castello Sforzesco are cultural highlights, and some of the area's notable landmarks include Galleria Vittorio Emanuele II and Cathedral of Milan. Acquario Civico and Natural Science Museum are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Teatro Dal Verme - 3 min walk
  • Castello Sforzesco - 3 min walk
  • Teatro alla Scala - 8 min walk
  • Cathedral of Milan - 10 min walk
  • Piazza del Duomo - 12 min walk

Getting around

  • Cairoli Station - 1 min walk
  • Milan Cadorna Nord Station - 8 min walk
  • Linate Airport (LIN) - 11 min drive

Restaurants

  • Locatelli - 2 min walk
  • Princi - 3 min walk
  • CHIOSCO SQUADRE CALCIO - 3 min walk
  • Serendepico - 3 min walk
  • Wasabi - 3 min walk

About this property

UNAHOTELS Cusani Milano

Eco-friendly Milan hotel in Milan Centre, walk to Teatro alla Scala
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a business centre and conference space.
UNAHOTELS Cusani Milano offers 92 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature down comforters. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and bidets.

This Milan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

Arabic, English, Finnish, French, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 35 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 15 for adults and EUR 15 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • UNA Cusani Restaurant

Things to do

  • Fitness centre

Family friendly

  • Children's books
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Portable hoist available
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Pillow menu

Bathroom

  • Dressing gowns
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch LCD TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 per room (up to 55 lbs/25 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 14 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 15 for adults and EUR 15 for children (approximately)
  • Self-parking fee: EUR 35 per day
  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Cusani
Cusani Hotel
Hotel Cusani
Hotel UNA Cusani
UNA Cusani
UNA Cusani Hotel
UNA Cusani Milan
UNAHOTELS Cusani Milano Hotel
UNA Hotel Cusani Milan
Una Hotel Milan
UNAHOTELS Cusani
UNAHOTELS Cusani Milano Hotel
UNAHOTELS Cusani Milano Milan
UNAHOTELS Cusani Milano Hotel Milan

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 585 out of 959 reviews
5 - Excellent 61%
Rating 4 - Good. 287 out of 959 reviews
4 - Good 30%
Rating 3 - Okay. 50 out of 959 reviews
3 - Okay 5%
Rating 2 - Poor. 26 out of 959 reviews
2 - Poor 3%
Rating 1 - Terrible. 11 out of 959 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.1/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated for visiting the central city. Only here for one night so no time wasted travelling. Spacious room. Coffee machine didn’t work but hotel staff fixed it promptly and efficiently. Huge bed! Very clean and views of the castello.
Stayed 1 night in Jun 2022

3/5 Okay

Travelled with family
Liked: Amenities
It was great location. In the center of Milan. However, the staff was less than friendly
Stayed 3 nights in Jun 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, steps away from the key places in Milan. Right in the corner from the 1st Sight Seeing bus Stop, where you can buy the tickets. Lots of dining options around that you could have a nice walk to. Clean rooms and bed. The in-room espresso machine is great, you get better coffee from it than at the restaurant. Very diverse breakfast buffet and attentive staff. If you can get a room that do not faces Via Cusani or the tram please do because the Tram is noisy and runs from 6 am until Midnight and it WILL wake you up. Window are noise noise proof but the tram is very loud. Good hotel overall.
Stayed 2 nights in Jun 2022

2/5 Poor

Travelled with partner
Liked: Cleanliness
Finally got to stay here after two years. We originally had a booking in May 2020 but the hotel did not give us a refund. We had a voucher valid for two years. At the point of booking the room, would you believe I had to pay additional money. We stayed for my husbands 30th - highlighted this to staff and they did nothing special for us. Not even a birthday card. Parking was horrendous and only available until check in and out - otherwise they charge you for another night. Would never stay again
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel had a perfect location near tourist sites and restaurants. There is an lobby bar and an excellent breakfast. The staff is helpful and friendly.
Stayed 4 nights in Jun 2022

2/5 Poor

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Unfortunately, I cannot rate this property highly. We stayed here about week ago where I had rented two rooms for one night. It was a very hot day in Milan, the evening temperatures were roughly 87-89 Fahrenheit. The AC unit in our room was not working, however, after the first call to the front desk they said it would be working within 15 minutes and the temp would begin lowering (it was roughly 76 degrees). The agent at the front desk came up and basically said there is nothing they can do as the hotel was full. I simply asked if they would include breakfast as a small token of me paying way too much for a room that did not have AC (had I known we wouldn't have AC, I would have never booked the room). The manager who came to our room at 10pm said that he could not offer us breakfast (which every other hotel did offer us and was part of our package). The next morning, I was at a pastry shop down the road when they opened up at 7am as I was wide awake very early due the lack of AC. I brought my family back croissants for breakfast. An hour later at checkout, the morning manager apologized for the AC not working and asked if we enjoyed the breakfast. I explained that the manager from the previous night said he could not offer it to us. Long story, short, there are many fantastic hotels in the area who provide AC as advertised. I understand that issues happen, but the hotel needs to make up for these issues when they do occur, even if they rarely occur.
Stayed 1 night in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room (suite) was big and nice. I appreciated the upgrade. So good to have both a bath and shower. The buffet breakfast was truly excellent. The only negative was the WiFi which was so slow it was unusable (seems to be just a generic WiFi where you enter your email to get access, not higher speed specific to hotel guests). The hotel in general was great. A bit dated in decor but good location, nice room, quiet, and helpful staff.
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent staff. Bright and open surroundings. Comfortable bed and spacious room.
Stayed 1 night in Jun 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In one of the most ideally located places - at the Castello - walking to everywhere - Duomo, Brera, and if you chose to metro - the station is right there! The hotel staff was beyond friendly and oh so helpful! And the restaurant - I am a Cotoletta lover - and have enjoyed many versions throughout Italy & NY for decades - but theirs - the very best!! and a risotto with asparagus and a hint of grapefruit? incredible - and the deserts!! The room - fantastically UNA - modern but still so classically Milan!! This will be my spot for all my multiple trips to Milan for business, and a few days for me each time!!! Grazie mille!! alla prossima....
Stayed 6 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, major attractions are within walking distance and great restaurants near-by.
Stayed 2 nights in Jun 2022