Ratings based on 486 Verified Reviews

4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from London

Excellence in Milan

Posted 26-Mar-2017
Pros: The service was exemplary, with very comfortable building and fittings in a holistic way.
Cons: ......absolutely nothing..........
Location: The convenience of the nearby Trade fair was a pleasure
The hotel offers a very high level of service. It all began with my arrival at Linate airport to be faced with a taxi strike......a phone call to the charming Concierge resulted in a car arriving within 30 minutes to take me direct to the Hotel, where I was graciously received and personally taken to my very well appointed Suite. My entire stay was punctuated with support from wonderful, helpful and courteous staff, who could have done nothing more to improve my stay......until they provided the house Maserati to return me to Linate.
5out of 5
Recommended
for Everyone
by A verified traveller from Atlanta

Great Hotel in Central Milan

Posted 19-Mar-2017
Walking distance from Central Train Station in Milan. Beautiful hotel rooms that are very spacious and beautifully decorated. Staff was very friendly and professional. Have stayed twice in last 5 weeks and will stay again in early May.
5out of 5
Recommended
for Everyone
by A verified traveller

Excellent stay in Milano

Posted 14-Mar-2017
From check in to check out service was outstanding. Everyone in this hotel was perfect. The facilities excellent and the location very convenient. A must stay place in Milan!!!
5out of 5
Recommended
for Everyone
by A verified traveller

The best hotel in Milano!

Posted 09-Mar-2017
One of the best hotels to stay in Milano. Perfect location, 5* service and they have one of the best spa's in town as well. Highly recommended.
5out of 5
Recommended
for Everyone
by A verified traveller from SOUTH AFRICA

Elegant ..... home away from home!

Posted 07-Mar-2017
Pros: Warm and welcoming ...... professional staff -- meticulous attention to detail. Guests are the centre of attention - you feel like they REALLY apprec
Cons: Hotel Limo - remove the smoke smell - should be NO SMOKING.
Location: Location excellent - different amazing stores and restaurants to find in every direction form the hotel ; front, behind, sides - everywhere.
Warm and welcoming! Luxury ! Hotel --- Image / Brand Story - Impressive to business colleagues! As a guest, you feel the prestige and elegance of this wonderful hotel in every corner, at each step you take in the hotel.
5out of 5
Recommended
for Everyone
by A verified traveller from Expedia VIP gold, Canada, February 2017

Very nice hotel with highly attentive staff

Posted 01-Mar-2017
Cons: Presentation of food in the hotel restaurant is excellent, but it should only corresponds to great food taste, which it unfortunately lucks.
Location: Location is close to the all centrals of Milan, yet distant from the main tourists traffic. Gothic architecture surrounded by modern buildings.
Quite nice place to stay in Milan if you want luxury for reasonable price! Very attentive staff and pleased to deal with. Very charming atmosphere and reasonably good, but overpriced food in the hotel restaurant. This hotel truly honers Expedia VIP and gold status privileges, compare to many others that just claim they do. In those hotels you either have to ask to honour your privileges or they simply ignore them replaying that it is not a guaranteed. This is a big deal as quite many Expedia frequent travellers make their decision of one hotel over another based on whether or not the hotel honours the Expedia VIP status and privileges. February 2017.
5out of 5
Recommended
for Couples
by A verified traveller

Tramway into the room

Posted 10-Feb-2017
All was good in hotel, but I was disappointed from strong noise tramway in my room
5out of 5
Recommended
for Everyone
by A verified traveller from Brisbane Australia

Hotel Icon close to Railway Stations

Posted 19-Jan-2017
Pros: Such incredible service that nothing is too much trouble. Hotel limousine takes you to the Duomo area or the main shopping street.
Cons: I was there during Fashion week for men and therefore was totally booked out. No chance of a room upgrade even though I am a gold member.
Location: In the middle of Piazza della Republica and close to both train stations( Centrale and Porta Garibaldi). Milan is the centre of Italy's fashion.
Stayed for only 2 nights but it was unbelievable. Makes you feel like a princess walking through the corridors. I've been travelling for 25 years and stayed in hundreds of hotels. Principe di Savoia just screams elegance and service. Broke my suitcase in Rome and they volunteered to take it to the manufacturer to have it repaired and returned it. Problem with the limousine transfer to the airport and they dealt with it and arranged it for the following day. Unsurpassed service with the greatest politeness. Sent a silver tray with a jug, cups ,variety of tea bags so I didn't have to go down to the bar and pay €10 for a welcoming cup of tea. I paid for the breakfast as part of the online deal, this is the best value for the buffet breakfast. Fantastic food and service. I couldn't fault the style and quality of the buffet breakfast.
5out of 5
Recommended
for Everyone
by A verified traveller from Brisbane Australia

Unbelievably beautiful hotel with superb service.

Posted 18-Jan-2017
Pros: Buffet breakfast is the best value if you are booking the hotel online. Fantastic food and service by the restaurant staff. For a 5 star hotel superb.
Cons: Couldn't give me an upgrade for the room because it was totally booked out for Fashion Week for Men.
Location: piazza della Republica
Have never experienced such wonderful service. Had a problem with my luggage that caused the zip to break and they took my bag and went looking for someone to fix it. The rooms are extremely well cared for and maintenance is obviously imperative to the hotel. It is close to the railway stations of Garibaldi and Centrale. They provide a limousine to the central area of the Galleria/Duomo and also La Scala. The welcome by the reception staff , even at 8 am was excellent. Every hotel person went beyond the required service if they could. Porters,maids,etc were beyond expectation. I wanted a hot cup of tea in my room so they provided a silver tray with kettle,cups and saucers, teabags of every description. Appreciated it so much because a cup of tea costs € 10 in the bar.
5out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel close to everything

Posted 03-Jan-2017
Pros: Free transportation, excellent service, beautiful decor
Location: Shopping and Duomo
This hotel is wonderful, it's clean and comfortable with a beautiful bar and restaurant. The service is outstanding and the food is fantastic. The hotel offers free limo rides to the attractions and shipping, it was unbelievable, we had an amazing time. I highly recommend it!