Ratings based on 507 Verified Reviews

4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveller from Santiago, Chile

Excellent Hotel with first class staff

Posted 27-May-2017
Location: Very good location,and also with a luxurius transport
All is perfect. From who gets the bags, the reception, the restaurants, the concierge, etc. Nothing is left to chance. Everything is to please the guest
5 out of 5
Recommended
for Everyone
by A verified traveller from Coral Gables

As good as it gets!

Posted 15-May-2017
Pros: The lavish furnishings, large rooms, amazing rest rooms, the terrace for drinks and dining and the great location with direct vaparetto access.
Cons: No
Location: On the Ca D Ora vaparetto stop so extremely good access to the entire area.
This was our second stay at Ca'Segredo in the past six years and they have held their incredibly high standards and have perhaps even raised the bar. The staff, most of whom have worked their since the hotel opened (10 years ago), are extremely helpful and gracious. They all have a great deal of respect for the owner and routinely go beyond the call of duty to make the guests feel welcome and pampered. The restaurant is wonderful and serves the best breakfast in Venice in my view. The new sculpture by Quinn is awesome! A pair of huge oversized hand reaching out of the water and touching the building as if they were holding the walls up. Titled "secure" this art is world class and says a lot about the hotel owners commitment to quality. We depart Venice tomorrow and hope to return next year for another wonderful stay at Ca'Sagredo. Enjoy!!!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-May-2017
Everything was great. Wish the bed was a little more comfortable. Staff was all amazing. Location is pretty good.
5 out of 5
Recommended
for Everyone
by A verified traveller from houston, tx

loved being treated like s Queen

Posted 07-May-2017
starting with the doorman and going on to the cheerful welcome by Clizia at the front desk, it became quite clear that everyone who works here is carefully chosen for the ability to pamper the clients. Annalisa at the lounge, Fabrezio at the concierge desk were both notable in the friendliness. this hotel will be my go-to hotel if i return to Milan
5 out of 5
Recommended
for Everyone
by A verified traveller from PA

Luxurious

Posted 07-May-2017
This was the perfect end to our Italian vacation. It's about a 10 minute walk from Milano Centrale train station which can also take you the MXP via train in less than an hour. The rooftop terrace and indoor pool are the perfect relaxation spot at the end of a long trip & the restaurants were 5 star. We ended up spending most of our one day in Milan in the hotel we liked it so much!
5 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles, CA

One of the best hotels in the world

Posted 04-May-2017
I have had one of the best times of my life in the hotel. The staff was amazing and the focus on small details is just impeccable. I felt like I do not want to leave this hotel forever
5 out of 5
Recommended
for Everyone
by A verified traveller

Staff was great

Posted 04-May-2017
Very nice place to stay. Well located to everything.
5 out of 5
Recommended
for Everyone
by A verified traveller from tenerife

great hotel close to Milan centre

Posted 28-Apr-2017
Pros: The old world charm and the attitude of the staff which was so spot on,geared to serve.
STAFF COULNDT DO ENOUGH FOR YOU ,SO VERY VERY HELPFUL AND WELL INFORMED. Room could do with a mirror-only mirror the one in the bathroom!! Pricey restaurant. Would get more business there if they moderate their prices. Breakfast adequate but not spectacular-could do with some fresh bread...........its easy enough to obtain. Overall a very pleasant stay.
5 out of 5
Recommended
for Everyone
by A verified traveller from sydney

Boutique luxury in the heart of Milan

Posted 23-Apr-2017
This hotel is exquisite and exceeded my expectations. The decor and furnishings are beautiful and if you like stylish hotels then this is up there with the best. The bar is stunning and restaurant has great food. If I go back to Milan I will be staying here.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Excellence in Milan

Posted 26-Mar-2017
Pros: The service was exemplary, with very comfortable building and fittings in a holistic way.
Cons: ......absolutely nothing..........
Location: The convenience of the nearby Trade fair was a pleasure
The hotel offers a very high level of service. It all began with my arrival at Linate airport to be faced with a taxi strike......a phone call to the charming Concierge resulted in a car arriving within 30 minutes to take me direct to the Hotel, where I was graciously received and personally taken to my very well appointed Suite. My entire stay was punctuated with support from wonderful, helpful and courteous staff, who could have done nothing more to improve my stay......until they provided the house Maserati to return me to Linate.