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Heart Hotel Milano

Photo gallery for Heart Hotel Milano

Featured image
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Heart Hotel Milano

Heart Hotel Milano

4 out of 5

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Piazzale Principessa Clotilde 10, Milan, MI, 20121

Explore the area

  • Popular LocationPiazza della Repubblica3 min walk
  • Popular LocationPorta Venezia13 min walk
  • Popular LocationTeatro alla Scala19 min walk
  • AirportMilan (MXP-Malpensa Intl.)39 min drive

Choose dates to view prices

About this area

Milan

Located in Milan, Heart Hotel Milano is in the business district and near a metro station. Porta Venezia and Teatro alla Scala are local landmarks, and travellers looking to shop may want to visit Via Montenapoleone Fashion District and Corso Buenos Aires. Looking to enjoy an event or a game while in town? See what's happening at San Siro Race Course or San Siro Stadium. Guests appreciate the hotel's central location.

What's nearby

  • Piazza della Repubblica - 3 min walk
  • Corso Como - 9 min walk
  • Porta Venezia - 13 min walk
  • Pinacoteca di Brera - 15 min walk
  • Teatro alla Scala - 19 min walk

Getting around

  • Milan Repubblica Station - 6 min walk
  • Milan Porta Garibaldi Station - 11 min walk
  • Malpensa International Airport (MXP) - 39 min drive

Restaurants

  • Radio Rooftop Bar - 2 min walk
  • Amami - 3 min walk
  • STK Milan - 3 min walk
  • Yoshinobu - 3 min walk
  • Acanto - 3 min walk

About this property

Heart Hotel Milano

3-star Milan hotel in Porta Nuova with 24-hour front desk
Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and free newspapers. WiFi in public areas is free. Additionally, multilingual staff, a corner/local shop and a TV in a common area are on-site. All 52 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will have TVs with satellite channels, and other amenities include hairdryers and safes. Change of towels is available on request
Heart Hotel Milano offers 52 forms of accommodation with minibars and a safe. Televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Off-site parking within 2297 ft (EUR 10 per day)
  • Street parking available
  • Local area shuttle (surcharge)

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar in shower
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 14 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Nearby parking fee: EUR 10 per day (2297 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash and mobile payments
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Cervo Hotel Milan
Cervo Milan
Hotel Cervo
Hotel Cervo Milano
Cervo Milano
Hotel Cervo Milano
Heart Hotel Milano Hotel
Heart Hotel Milano Milan
Heart Hotel Milano Hotel Milan

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 156 out of 810 reviews
5 - Excellent 19%
Rating 4 - Good. 392 out of 810 reviews
4 - Good 48%
Rating 3 - Okay. 188 out of 810 reviews
3 - Okay 23%
Rating 2 - Poor. 51 out of 810 reviews
2 - Poor 6%
Rating 1 - Terrible. 23 out of 810 reviews
1 - Terrible 3%

3.9/5

Cleanliness

4.0/5

Staff & service

3.5/5

Amenities

3.5/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk is very nice. Location is good and the hotel is very clean and comfortable. I love that there is a couple verses garage close by for only 10 euro/ day.
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very stylish hotel, in the heart!
Stayed 1 night in Aug 2021

4/5 Good

Stayed 3 nights in Sep 2019

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare in Milan
Just bad .. You better change the pictures that you post for that hotel and stop scam people Room is disgusting
Stayed 1 night in Sep 2019

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great location, clean rooms, nice breakfast...Grazie!
Stayed 3 nights in Sep 2019