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"The hotel was lovely (we had two Garden rooms one interior 5th floor loft room). What made it even better was the staff. For young men to be so attentive to the guests needs was refreshing and gave hope to the next generation of workers. Matthias was especially great — he recommended which hospital nearby to take my elderly mom when we arrived in town with a medical issue and followed up the next day inquiring about her condition. Our garden rooms were quite well stocked with cutlery and basic cookware. The loft room was huge and comfortable (although one of the mechanical covering for the sunroof wasn’t working so sunlight streamed in). Parking is about a 5-minute safe walk away from the property — drive DOWN the ramp and pull the plastic chain if it the garage door is down and it looks like you can’t get in! "

"Everything was perfect! "

"Stayed here Monday to Friday and from beginning to end this was a phenomenal stay. The staff were great and courteous always with a smile on their faces. The location is truly great. On checkin I asked to be put on the highest room and they were happy to oblige and the view all over Innsbruck was unreal. The bar and food area on the 12th floor is really nice and clean and the staff there were the best. The prices of the food and drinks is cheaper than you would think from a hotel of this calibre. I’ve stayed in hotels all over Innsbruck over the past few years and this is hands down the best. I was with colleagues in other hotels and this visit has convinced them to move over to use this hotel as a base going forward. Thanks so much for an enjoyable stay."

"Huge hotel rooms and lovely location. Great place to stay."

"Super clean and staff was remarkably helpful!"

"This is a charming hotel within walking distance to Old Town. Our room was spacious, quiet and very comfortable. Every staff member we interacted with was friendly and polite. Nadine was particularly helpful with information about services available prior to our arrival."

"Very nice hotel. Very helpful staff. "

" Close to olde town as well as train strain. Staff helpful"

"First and foremost I want to talk about the staff of this hotel… they are super friendly, professional and sincere. This also includes the bar upstairs… great barman and waiters in the evening. Hotel it self is located in a central area with easy walking access to restaurants coffee sightseeing and hiking. Place is super clean, and the rooms are interesting but it’s in a historic building so you have to take it for what it is. I would recommend booking a place with balcony for some outdoor space. However, again I want to underline the cleanliness "