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Reviews

4.6 / 5Wonderful
382 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Spa
  • Gym

Map

What's nearby

  • Popular Location
    Maria Theresa Street
    1 min walk
  • Popular Location
    Golden Roof (Goldenes Dachl)
    3 min walk
  • Popular Location
    Innsbruck Old Town Christmas Market
    4 min walk
  • Airport
    Innsbruck (INN-Kranebitten)
    5 min drive

Choose dates to view prices

Book online or call:

020 3564 4853
  • Single Room, Non Smoking, Allergy Friendly

    Room Amenities

    • Sleeps 1
    • 1 Large Single Bed
    More details
  • Economy Double Room, 1 Queen Bed, Non Smoking, Allergy Friendly

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Double or Twin Room, 1 Queen Bed, Non Smoking, Allergy Friendly

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • City Double Room, 1 Queen Bed, Non Smoking, Allergy Friendly

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Panoramic Double Room, 1 Queen Bed, Non Smoking, Allergy Friendly

    Room Amenities

    • Mountain view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Superior Double Room, 1 Queen Bed, Non Smoking, Allergy Friendly

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Triple Room, Multiple Beds, Non Smoking, Allergy Friendly

    Room Amenities

    • Sleeps 3
    • 1 Queen Bed and 1 Single Bed
    More details
  • Quadruple Room, Multiple Beds, Non Smoking, Allergy Friendly

    Room Amenities

    • Sleeps 4
    • 1 Double Bed and 2 Single Bunk Beds
    More details
  • Double Room (no view)

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Triple Room (no view)

    Room Amenities

    • Sleeps 3
    • 1 Queen Bed and 1 Single Bed
    More details
  • Double Room, Balcony, Mountain View

    Room Amenities

    • Mountain view
    • Sleeps 2
    • 1 Queen Bed
    More details

About this area

Innsbruck

Located in Innsbruck's Innsbruck City Centre neighbourhood, Stage 12 Hotel by Penz is in the city centre and connected to a shopping centre. The area's natural beauty can be seen at Hofgarten Park and Nordkette Mountains, while Alpenverein-Museum and Tyrolean State Theatre are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Bergisel Ski Jump or Tivoli-Neu Stadium. Our guests love the hotel's central location.

Popular Location

What's nearby

  • Maria Theresa Street - 1 min walk
  • Golden Roof (Goldenes Dachl) - 3 min walk
  • Innsbruck Old Town Christmas Market - 4 min walk
  • Imperial Palace - 4 min walk
  • Ottoburg - 5 min walk

Getting around

  • Innsbruck Central Station - 9 min walk
  • Innsbruck (INN-Kranebitten) - 5 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Open daily.

About this property

Stage 12 Hotel by Penz

Adventure hotel connected to a shopping centre in Innsbruck with fitness centre
A fitness centre, a bar/lounge and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and multilingual staff. All 120 rooms boast deep soaking bathtubs, and offer free WiFi and balconies. Fridges and premium bedding are standard, as are flat-screen TVs with satellite channels.
Stage 12 Hotel by Penz offers 120 forms of air-conditioned accommodation with a safe and a hairdryer. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with satellite channels.
Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Parking height restrictions apply
Parking nearby: EUR 14.00 per day
Ski shuttle nearby

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 20 for adults and EUR 10 for children
1 bar

Things to do

Bike hire
Fitness centre
Sauna
Steam room

Family friendly

Laundry facilities
Fridge

Conveniences

Lift

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff
Ski storage

Languages spoken

English
German
Italian

Outdoors

Garden
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Premium bedding

Bathroom

Bathtub or shower
Deep-soaking bathtub
Free toiletries
Hairdryer
Rainfall showerhead

Entertainment

flat-screen TV
satellite channels

Food and drink

Electric kettle
Fridge

Outdoor space

Balcony

More

Safe

Policies

Check-in

Check-in between 3 PM - 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

  • Please note: Underground parking is available at Rathausgalerie car park, located at Fallmerayerstrasse 1, Level U1.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 10.00 per night.

Payment types at the property

Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 20 for adults and EUR 10 for children (approximately)
  • Nearby parking fee: EUR 14.00 per day
  • Crib (infant bed) fee: EUR 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

One child aged 4 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guest rooms. Parking height restrictions apply.

Property is also known as

  • Stage 12 Hotel by Penz Hotel
  • Stage 12 Hotel by Penz Innsbruck
  • Stage 12 Hotel by Penz Hotel Innsbruck
4.6

Wonderful

5 - Excellent
257
4 - Good
101
3 - Okay
14
2 - Mediocre
8
1 - Poor
2
4.7
Cleanliness
4.6
Service and Staff
4.4
Amenities
4.7
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Panoramic Room was clean, modern and a decent size but lacking in basic amenities you might expect at a hotel in this price range (alarm clock, binder with hotel/local info, coffee/tea, bottled water, robe/slippers). No room service. Hotel staff were friendly and helpful. The breakfast was very good, with high quality fruit and a substantial selection of hot and cold options. Not a lot for vegans, but they did have almond, oat and soy milk when I asked. Location was great, right in the heart of everything and a 5 minute walk from a ski bus stop.

Stayed 7 nights in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel but really does not represent value for money.

Stayed 2 nights in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Fantastic location. My wife and I were in Innsbruck for the Christmas markets and there was one just outside in the main street. The room had great views of the mountain, but there were no tea & coffee in the room, you had to buy it from a vending machine. The room was only made up for a single traveller when we arrived even though it was clear there were two of us. Breakfast was great. Buffet style, with a good selection. Would I come back? Not sure, it was a nice hotel, but for the cost was not worth the money

Stayed 2 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Nov 2019

2/5

  • Liked: Cleanliness

Spartan. Unfinished?

The most spartan room I've EVER stayed in. Nothing on the walls. Just two tones of gray paint. Shower had no curtain or door. Water went everywhere. Certainly a slip and fall hazard. Is this hotel unfinished?!? Just off a cool street--which was the only good thing.

Stayed 2 nights in Sep 2019

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