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Stage 12 Hotel by Penz

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Terrace/patio
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Premium bedding, in-room safe, free WiFi, bed sheets
Premium bedding, in-room safe, free WiFi, bed sheets

Overview of Stage 12 Hotel by Penz

Stage 12 Hotel by Penz

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Gym
  • Breakfast available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationGolden Roof (Goldenes Dachl)3 min walk
  • Popular LocationImperial Palace4 min walk
  • Popular LocationLandeskrankenhaus - University Clinics Innsbruck14 min walk
  • AirportInnsbruck (INN-Kranebitten)5 min drive

Choose dates to view prices

About this area

Innsbruck

Located in Innsbruck City Centre neighbourhood, Stage 12 Hotel by Penz is connected to a shopping centre. The area's natural beauty can be seen at Hofgarten Park and Nordkette Mountains, while Swarowski Crystal Worlds and Alpenverein-Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Bergisel Ski Jump or Tivoli-Neu Stadium. Make sure you don't miss outdoor adventures like rock climbing, hiking/biking trails and mountain biking. Guests love the hotel's central location.
Popular Location

What's nearby

  • Annasaule - 1 min walk
  • City Tower - 3 min walk
  • Golden Roof (Goldenes Dachl) - 3 min walk
  • Imperial Palace - 4 min walk
  • Landeskrankenhaus - University Clinics Innsbruck - 14 min walk

Getting around

  • Innsbruck (IOB-Innsbruck Central Train Station) - 9 min walk
  • Innsbruck (INN-Kranebitten) - 5 min drive

Restaurants

  • Katzung - 3 min walk
  • Ludwig das Burgerrestaurant - 3 min walk
  • Weinhaus Happ - 3 min walk
  • Weisses Rössl - 4 min walk
  • Die Wilderin - 4 min walk

About this property

Stage 12 Hotel by Penz

Adventure hotel connected to a shopping centre in Innsbruck with fitness centre
A fitness centre, a bar/lounge and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, multilingual staff and a garden are on-site. All 120 rooms boast deep soaking bathtubs, and offer free WiFi and flat-screen TVs. Other amenities available to guests include fridges, premium bedding and rainfall showerheads.
Stage 12 Hotel by Penz offers 120 forms of air-conditioned accommodation with a safe and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Off-site parking for EUR 14.00 per day; discounts available
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 20 for adults and EUR 10 for children
  • 1 bar

Things to do

  • Bike rentals
  • Fitness centre
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage

Languages spoken

  • English
  • German
  • Italian

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – November 2017
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Fridge

More

  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Please note: Underground parking is available at Rathausgalerie car park, located at Fallmerayerstrasse 1, Level U1.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 4 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 10.00 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 20 for adults and EUR 10 for children (approximately)
  • Nearby parking fee: EUR 14.00 per day
  • Crib (infant bed) fee: EUR 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

STAGE 12 Hotel Innsbruck
STAGE 12 Hotel
Stage 12 Hotel Penz Innsbruck
Innsbruck Stage 12 Hotel by Penz Hotel
Hotel Stage 12 Hotel by Penz
Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel Penz
Stage 12 Penz Innsbruck
Stage 12 Penz
Hotel Stage 12 Hotel by Penz Innsbruck
STAGE 12
Stage 12 Hotel by Penz Hotel
Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel by Penz Hotel Innsbruck

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 299 out of 438 reviews
5 - Excellent 68%
Rating 4 - Good. 111 out of 438 reviews
4 - Good 25%
Rating 3 - Okay. 16 out of 438 reviews
3 - Okay 4%
Rating 2 - Poor. 9 out of 438 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 438 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location; friendly staff; really very good breakfast in spite of restrictions. Would definitely stay there when passing through Innsbruck!
Stayed 1 night in Jul 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

5/5 Excellent

Stayed 2 nights in Feb 2020

1/5 Terrible

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Waited at check in for over 30 mins as a line formed behind me while the receptionist talked
Stayed 1 night in Feb 2020