Title: Hotel Seppl Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=2173553&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Seppl Winter wonderland with full-service spa ## Photo gallery for Hotel Seppl ![Suite (Fitness) | View from room - Hotel Seppl (Mutters)](https://images.trvl-media.com/lodging/3000000/2180000/2173600/2173553/3227f2c4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor pool, pool loungers - Hotel Seppl (Mutters)](https://images.trvl-media.com/lodging/3000000/2180000/2173600/2173553/c8652932.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna, Turkish bath/hammam, body treatments, body wraps, body scrubs - Hotel Seppl (Mutters)](https://images.trvl-media.com/lodging/3000000/2180000/2173600/2173553/0032e82c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite, Balcony (Alpenrose) | Hypo-allergenic bedding, in-room safe, desk, soundproofing - Hotel Seppl (Mutters)](https://images.trvl-media.com/lodging/3000000/2180000/2173600/2173553/432f0706.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Hotel Seppl (Mutters)](https://images.trvl-media.com/lodging/3000000/2180000/2173600/2173553/87e9520f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Seppl offers a luxurious rural retreat where guests can start their day with a free breakfast buffet. The sun-kissed terrace provides a peaceful spot to unwind, while the spa pampers visitors with body scrubs and manicures/pedicures in tranquil surroundings. ## Reviews 8.8 Excellent ## Popular amenities - Bar - Pool - Spa - Pet-friendly - Room service - Breakfast included ## Room options ### Check availability for these dates Tonight [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=2173553&PinnedHotelID=2173553&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=2173553&PinnedHotelID=2173553&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 17 - Dec 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=2173553&PinnedHotelID=2173553&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=2173553&PinnedHotelID=2173553&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=2173553&PinnedHotelID=2173553&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=2173553&PinnedHotelID=2173553&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=2173553&PinnedHotelID=2173553&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=2173553&PinnedHotelID=2173553&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Classic Double Room, 1 Bedroom, Balcony ![Classic Double Room, 1 Bedroom, Balcony | Hypo-allergenic bedding, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/3000000/2180000/2173600/2173553/2b11704b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room, 1 Bedroom, Balcony 8.8 Excellent 3 reviews ### Highlights Balcony Soundproofed Heating Flat-screen TV Hypo-allergenic bedding Pillow menu Separate bedroom Shower/bath combination - 291 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Suite, Balcony (Edelweiss) ![Suite, Balcony (Edelweiss) | Hypo-allergenic bedding, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/3000000/2180000/2173600/2173553/98714b0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Balcony (Edelweiss) 8.0 Very good 2 reviews ### Highlights Balcony Soundproofed Heating Flat-screen TV Hypo-allergenic bedding Pillow menu Shower/bath combination Hairdryer - 452 sq ft - Sleeps 3 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Junior Suite, Balcony (Alpenrose) ![Junior Suite, Balcony (Alpenrose) | Hypo-allergenic bedding, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/3000000/2180000/2173600/2173553/432f0706.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Balcony (Alpenrose) 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Heating Flat-screen TV Hypo-allergenic bedding Pillow menu Shower/bath combination Hairdryer - 398 sq ft - Sleeps 3 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Superior Double Room, Balcony (Enzian) ![Superior Double Room, Balcony (Enzian) | Hypo-allergenic bedding, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/3000000/2180000/2173600/2173553/f6368dc9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Balcony (Enzian) 9.0 Wonderful 2 reviews ### Highlights Balcony Soundproofed Heating Flat-screen TV Hypo-allergenic bedding Pillow menu Shower/bath combination Hairdryer - 366 sq ft - Sleeps 3 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Single Room (Silberdistel) ![Single Room (Silberdistel) | Hypo-allergenic bedding, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/3000000/2180000/2173600/2173553/79fddc40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room (Silberdistel) 9.4 Exceptional 3 reviews ### Highlights Soundproofed Heating Flat-screen TV Hypo-allergenic bedding Pillow menu Shower/bath combination Hairdryer Bathrobes - 194 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Suite (Fitness) ![Suite (Fitness) | Hypo-allergenic bedding, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/3000000/2180000/2173600/2173553/e6af8e30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Fitness) ### Highlights Soundproofed Heating Flat-screen TV Hypo-allergenic bedding Pillow menu Shower/bath combination Hairdryer Bathrobes - 280 sq ft - Mountain view - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FInnsbruck-Hotels-Hotel-Seppl.h2173553.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FInnsbruck-Hotels-Hotel-Seppl.h2173553.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C47.22983%2C11.37630&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2mNaC6vlHVdTmK_UjJuJK-0hD3Y=) Natterer Straße 8, Mutters, Tirol, 6162 #### What's nearby - Mutterer Alm Cable Car \- 17 min walk \- 0.9 miles - Mutterer Alm Bahn \- 19 min walk \- 1.0 mile - Bergisel Ski Jump \- 3 min drive \- 2.0 miles - Innsbruck Old Town Christmas Market \- 7 min drive \- 4.1 miles - Nordkette Mountains \- 9 min drive \- 5.0 miles #### Getting around - Unterberg-Stefansbrücke Station - 9 min drive - Innsbruck Technik Tram Stop - 16 min drive - Innsbruck (INN-Kranebitten) - 17 min drive #### Restaurants - ‪Bergisel Sky - ‬7 min drive - ‪Bierstindl - ‬6 min drive - ‪Gasthof Stauder - ‬3 min walk - ‪Glorious Bastards Innsbruck - ‬6 min drive - ‪Restaurant 1809 - ‬6 min drive ## About this property ### Hotel Seppl Luxury hotel in a rural location You can look forward to a free breakfast buffet, a free manager's reception and a terrace at Hotel Seppl. Hit the slopes at this hotel, offering a free ski shuttle, ski passes and ski storage. Indulge in a body wrap, thalassotherapy and a body scrub at the on-site spa. In addition to a garden and a playground, guests can connect to free in-room WiFi. Other perks include: - An indoor pool, along with sunloungers - Free self-parking - Free train station pick-up, bike hire and tour/ticket information - Smoke-free property, a vending machine and free newspapers Room features All guest rooms at Hotel Seppl have comforts, such as pillow menus and bathrobes, in addition to amenities, such as free WiFi and safes. More amenities include: - Bathrooms with shower/bath combinations and hairdryers - Heating, daily housekeeping and desks ## Similar properties ![Buffet](https://images.trvl-media.com/lodging/14000000/13240000/13233300/13233261/c0729f5c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sonnhof Mutters - Pool - Breakfast included - Spa - Pet-friendly 8.8 Excellent 60 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=13233261&PinnedHotelID=13233261&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/16000000/15720000/15718600/15718541/4dbb1a44.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Landhotel Gasthof Eichhof Natters - Breakfast included - Restaurant - Parking available - Bar 9.2 Wonderful 12 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=15718541&PinnedHotelID=15718541&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, 1 treatment room, massages](https://images.trvl-media.com/lodging/1000000/20000/11700/11692/abc60c84.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sporthotel Igls Igls - 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Free WiFi 9.0 Wonderful 332 reviews £170 includes taxes & fees 23 Dec - 24 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=2181312&PinnedHotelID=2181312&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/77000000/76670000/76667600/76667585/652e1c2a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Boutique Hotel Edelmanns Kematen in Tirol - Breakfast included - Spa - Pet-friendly - Parking included 9.6 Exceptional 40 reviews £251 includes taxes & fees 28 Dec - 29 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=76667585&PinnedHotelID=76667585&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/580000/574800/574758/d0291c43.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Leipziger Hof Pradl - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 491 reviews £159 includes taxes & fees 11 Jan - 12 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=574758&PinnedHotelID=574758&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free train station pick-up shuttle - Free ski shuttle - Free self parking on site ### Food and drink - Free buffet breakfast available daily 7:30 AM to 10:00 AM - A bar/lounge - A restaurant - Free manager's reception ### Things to do - Bicycle rentals - Full-service spa - Indoor pool - Playground - Ski passes - Ski storage - Steam room ### Family friendly - Indoor pool - Laundry facilities - Playground - Soundproofed rooms ### Conveniences - Free newspapers in lobby - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Business services - 807 square feet of conference space - Meeting room ### Outdoors - Garden - Pool loungers - Terrace ### Full-service spa - Body scrubs - Body wraps - Facials - Manicures/pedicures - Massage - Sauna - Thalassotherapy - Turkish bath ### Accessibility - Lift ### More - 1 building - 3 floors - Banquet hall - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Hypo-allergenic bedding - Pillow menu ### Bathroom - Dressing gowns - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Limited room service ### More - Access via exterior corridors - Desk - Heating - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 9:00 PM Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out ### Special check-in instructions The front desk is open daily from 7:30 AM - 9:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of EUR 15 per pet, per night Welcoming dogs only 1 total pets Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome 3 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for EUR 50.0 per night. Cots (infant beds) are available for EUR 50.0 per night ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 3.00 per person, per night We have included all charges provided to us by the property. ### Optional extras - Pet fee: EUR 15 per pet, per night - Crib (infant bed) fee: EUR 50.0 per night - Rollaway bed fee: EUR 50.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Seppl Seppl Familie Seppl Familie Hotel Seppl Familie Hotel Mutters Seppl Familie Mutters Hotel Seppl Mutters Seppl Mutters Seppl Familie SPA Hotel Seppl Hotel Hotel Seppl Mutters Hotel Seppl Hotel Mutters ## Frequently asked questions ### Does Hotel Seppl have a pool? ### Is Hotel Seppl pet-friendly? ### How much is parking at Hotel Seppl? ### What time is check-in at Hotel Seppl? ### What time is check-out at Hotel Seppl? ### Where is Hotel Seppl located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Seppl Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Location ### 9.2 Staff & service ### 8.8 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 56 8 - Good 30 6 - Okay 8 4 - Poor 3 2 - Terrible 1 ## Reviews ### 8/10 Good #### Russell 28 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great view with large rooms for Europe ##### Russell Stayed 3 nights in Aug 2025 ### 8/10 Good #### Stanley 27 May 2025 The view from some rooms were good. The setting is quiet and peaceful. ##### Stanley Stayed 2 nights in May 2025 ### 10/10 Excellent #### Rahul Anil 16 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent views! ##### Rahul Anil Stayed 2 nights in Nov 2024 ### 6/10 Okay #### Yan Ni 3 Feb 2025 Disliked: Cleanliness, staff & service #### Terrible service attitude, convenient location Location is great, 5 minutes walk away from the tram station. Room cleaning service seemed to forget to clean our rooms on the first night… Service is terrible - my family was the only few Asians staying during that period and we felt a huge difference between the service attitude to us versus caucasians. One night we decided to have dinner in the hotel, we showed up in the restaurant and was immediately questioned very rudely by a staff (short haired, chubby staff) whether we’re guests of the hotel. Upon saying yes, she commanded us to show her our keys and rolled her eyes. When other non-Asian guests show up, the service attitude is completely different and we were hurt by this experience :( ##### Yan Ni Stayed 6 nights in Jan 2025 ### 10/10 Excellent #### Todd 26 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Heaven on earth! Have been traveling the world, much of it in Europe for 35 years, and Hotel Seppl is the best hotel we have ever stayed in. First off, the location is simply stunning as the hotel is surrounded by massive mountains and also overlooks parts of Innsbruck. The inside of the hotel is gorgeous with a mixture of old world Europe and a modern touch as well. We signed up for half board and the breakfast and dinner were varied and sumptuous, with a strong lean on local cuisine. For the body, this hotel can’t be beat! Their spa facilities included a sauna, steam room, physiotherapy sauna, outdoor and indoor swimming pools. Also they had a massage room. We are cyclists and Hotel Seppl is not only located amidst 100 of kilometers of road, mtn and gravel riding trails, they also rent E-bikes on their premises! Running this whole wonderful hotel was a truly outstanding manager who had answers for all our questions and went above and beyond several times for us! You simply can’t beat this incredible hotel and we will be back again!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/D388FAD02358661CD4F90F34FB1C51989BB89CBC1721982767270.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Todd Stayed 5 nights in Jul 2024 ### 8/10 Good #### Debra 28 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property. Loved the spa and pool but didn’t like the owners dog barking ever night until the small hours. ##### Debra Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### KLAUDIJA 6 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful Wonderful hotel and lovely staff. ![](https://a.travel-assets.com/ugc/hotel-reviews/F15A4B2F0C7E074185D6C730AC774C977E2C91A41673004254513.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/58856E022014E10A50533D36E80E8A1FB5B217871673004254982.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BFBF1214EDBA77B567BDA5AA2FDAC28BE16945BC1673004254277.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/60BB3E6EE3655E42A4F0F04D03F0D86C8522F0E61673004254194.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### KLAUDIJA Stayed 2 nights in Jan 2023 ### 10/10 Excellent #### Verified traveller 12 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful view, very clean, nice spa and pool, manicured outdoor area. Overall, exceptional experience. ##### Verified traveller Stayed 1 night in Oct 2022 ### 8/10 Good #### JANET 14 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities The view and grounds were fantastic. The staff could have been more attentive when we were sitting the bar area playing cards. ##### JANET Stayed 1 night in May 2023 ### 10/10 Excellent #### Humberto 13 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Awesome!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/ECD46C97A131ECABBAB9962E9C2D7913436C26451705177524055.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/FA57D77CEF7B804FBC447C02F3855EA9D5D117241705177523472.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/56D58CC6F240FC1E08A53FD98153787D0FA201331705177523562.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/24D0F2438466926EA12F6002660B3511A10A477E1705177519383.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Humberto Stayed 1 night in Jan 2024 ### 4/10 Poor #### Mohammed 8 Oct 2024 Liked: Room comfort Disliked: Cleanliness, staff & service No hot water No electric jug No slipper Curtain damage Bad house keeping ##### Mohammed Stayed 2 nights in Oct 2024 ### 6/10 Okay #### Douglas 6 Oct 2024 Liked: Cleanliness Disliked: Staff & service, amenities We booked thinking this was a luxury hotel, but it wasn't - When we checked in there was a dark haired girl at the front desk, she told as our room number and nothing else (like dining hours, hotel ammenities, etc) - The wifi wasn't working at all - We had the smallest shower, we could barely get clean in there. - We asked if we could dine one night and we were rudely told "NO!" We later found out that they prepare the food for the number of ppl who commit to dinner plans during the day of the dinner. Again, I wish we had been told about that by the checkin lady - they had a practice of setting the keys out in the lobby. Since we were only given one key when we checked in, i assumed that there was only one key to the room. I was horrified to discover our other room key sitting on the peg board with the room number displayed on the key chain in full view of anyone who enters through the door of the hotel. For this reason alone we would never stay there again - When we checked out, a different lady (who was much more pleasant) presented me with the full bill. When i said we had already paid it- she at first tried to argue with me but then she looked it up on expedia and (surprise, surprise) we had - There were other instances where we didnt feel welcome - like being scolded for sitting in the wrong table for breakfast or afternoon snack. it was really annoying. - it's such a shame b/c they have a 5 star location and view. They really need to update their procedures.... ##### Douglas Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Philippe 30 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent sejour Super séjour. Hotel très bien placé pour visiter Innsbruck et le Tyrol. Hotel très confortable, personnel attentionné. Petit déjeuner au top. ##### Philippe Stayed 3 nights in Jun 2025 ### 8/10 Good #### Ulrike 16 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wurden herzlich begrüßt von Maria. Auch das andere Personal war sehr zuvor kommend. Für uns war es völlig in Ordnung alle zwei Tage das Zimmer zu reinigen, wegen der Nachhaltigkeit. Waren allerdings nur zu zweit im Zimmer. Hatten das Zimmer Alpenrose mit Balkon gebucht und das war sehr geräumig. Negativ war der Preis für 1/4 Wein (10.50 Euro) das fanden wir sehr teuer. Essen war gut bürgerliche Küche. Hatten einen schönen Aufenthalt im Hotel. ##### Ulrike Stayed 4 nights in Feb 2025 ### 8/10 Good #### Heike 6 Feb 2025 Liked: Cleanliness, staff & service, room comfort #### Netter Ausgangspunkt Ein nettes Hotel mit recht großen Zimmern! Der Pool ist klein aber 32° warm! ##### Heike Stayed 4 nights in Feb 2025 ### 8/10 Good #### Verified traveller 17 Nov 2024 Liked: Cleanliness, property conditions & facilities, room comfort Beide Dampfbäder waren nicht an. Öffnungszeiten der Sauna stark eingeschränkt. ##### Verified traveller Stayed 2 nights in Nov 2024 ### 8/10 Good #### Birgit Waltraud 14 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Schönes Hotel mit Pool und Sauna. Gute Lage zum Bahnhof. ##### Birgit Waltraud Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Ulrik Emil 24 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Roligt og skønt beliggende hotel God modtagelse i receptionen, sikker cykelparkering i aflåst rum, mulighed for at vaske cyklen. Lille men fyldestgørende pool og spaområde. Panoramarestaurant mod bjergende, meget smukt. God morgenmad. Rigtig godt værelse med brus og badekar. Venligt personale i restauranten. Offentlig transport få meter fra hotellet. ##### Ulrik Emil Stayed 1 night in May 2024 ### 10/10 Excellent #### Sandra 31 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super nettes Team und tolles Frühstück! ##### Sandra Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Poul 1 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Prøv det Dejligt lille hotel med fremragende service. Lækkert rent. God mad ##### Poul Stayed 5 nights in Jul 2023 ### 8/10 Good #### Olivier 22 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beau séjour, personnel agréable et serviable. Repas un peu cher, ménage ok ##### Olivier Stayed 3 nights in Feb 2023 ### 6/10 Okay #### Frank 17 Feb 2023 Liked: Cleanliness, property conditions & facilities Die "Suite" mit "Aussicht auf eine Berglandschaft" war auf der dem Bergpanorama abgewandten Seite im ersten Stock mit Blick auf die Stubaitalbahn, Gespräch mit Personal zeigte, dass dies wohl nicht das erste Mal auf Kritik stösst. Zimmer war im Gegensatz zu den gezeigten Bildern ziemlich dunkel, Wohnbereich mit Blick aufs gekachelte Bad ohne Tür wirkt ungemütlich. Kühlschrank und Kaffeemaschine/Wasserkocher gab's nicht. Wellnessbereich war stundenlang durch tobende Kinder im angrenzenden Schwimmbad sehr unruhig. Ansonsten war aber alles sehr sauber und nett. ##### Frank Stayed 4 nights in Feb 2023 ### 10/10 Excellent #### Walter Antonio 31 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities excelente servicio y propiedadd ##### Walter Antonio Stayed 1 night in Oct 2022 ### 10/10 Excellent #### VIKTOR 29 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Schöne Aussicht, sehr freundliches Personal. Gutes Frühstücksbuffet. ##### VIKTOR Stayed 3 nights in Oct 2022 ### 10/10 Excellent #### Verified traveller 21 Jul 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is small and VERY comfortable. The staff is very attentive and friendly. They provide a lot of amenities you will not find at many establishments. One thing that I liked was the readiness of the staff to answer questions about the area. If you are looking for things to do, they can provide questions. Everyone spoke excellent English. The breakfast was very nice and complete. Lovely assortment. The hotel also provides an optional formal dinner. We were planning to have our anniversary dinner there but had car trouble. Next time!!! Highly recommended. ##### Verified traveller Stayed 2 nights in Jul 2021 ## Expedia's Latest Trends ### Hotels > [Natur & Spa Hotel Lärchenhof](https://www.expedia.co.uk/Innsbruck-Hotels-Natur-Spa-Hotel-Larchenhof.h1202428.Hotel-Information) > > [Neuhaus Zillertal Resort](https://www.expedia.co.uk/Schwaz-Hotels-Alpendomizil-Neuhaus.h33626974.Hotel-Information) > > [Gartenhotel Daxer](https://www.expedia.co.uk/Zell-Am-See-Hotels-Gartenhotel-Daxer.h12591197.Hotel-Information) > > [DAS EDELWEISS - Salzburg Mountain Resort](https://www.expedia.co.uk/Grossarl-Hotels-DAS-EDELWEISS-Salzburg-Mountain-Resort.h15451813.Hotel-Information) > > [Almhof Family Resort & SPA](https://www.expedia.co.uk/Schwaz-Hotels-Almhof-Family-Resort-SPA.h57484394.Hotel-Information) > > [Das Kaltschmid](https://www.expedia.co.uk/Innsbruck-Hotels-Das-Kaltschmid.h7740651.Hotel-Information) > > [Hotel Zum Hirschen](https://www.expedia.co.uk/Zell-Am-See-Hotels-Hotel-Zum-Hirschen.h2923726.Hotel-Information) > > [Hotel Schloss Lebenberg](https://www.expedia.co.uk/Kitzbuehel-Hotels-Lebenberg-Schlosshotel-Kitzbuhel.h2348268.Hotel-Information) > > [LOISIUM Wine & Spa Hotel Langenlois](https://www.expedia.co.uk/Langenlois-Hotels-LOISIUM-Wine-Spa-Hotel-Langenlois.h1571737.Hotel-Information) > > [Moxy Vienna Airport](https://www.expedia.co.uk/Vienna-Hotels-Moxy-Vienna-Airport.h17228233.Hotel-Information) > > [Contiki Haus Schöneck](https://www.expedia.co.uk/Kitzbuehel-Hotels-Contiki-Gasthof.h54069320.Hotel-Information) > > [Aqua Dome](https://www.expedia.co.uk/Imst-Hotels-AQUA-DOME-Tirol-Therme-Langenfeld.h5182615.Hotel-Information) > > [Hotel Kaiserhof Kitzbuehel](https://www.expedia.co.uk/Kitzbuehel-Hotels-Hotel-Kaiserhof-Kitzbuehel.h1353847.Hotel-Information) > > [Hotel Neue Post](https://www.expedia.co.uk/Schwaz-Hotels-Hotel-Neue-Post.h4663289.Hotel-Information) > > [Hotel Berner Zell am See](https://www.expedia.co.uk/Zell-Am-See-Hotels-Hotel-Berner-Zell-Am-See.h1772102.Hotel-Information) > > [Grand Hotel Zell Am See](https://www.expedia.co.uk/Zell-Am-See-Hotels-Grand-Hotel-Zell-Am-See.h1738601.Hotel-Information) > > [Hotel Sonnschein](https://www.expedia.co.uk/Kufstein-Hotels-Harmony-Hotel-Sonnschein.h1229642.Hotel-Information) > > [ElisabethHotel Premium Private Retreat](https://www.expedia.co.uk/Schwaz-Hotels-ElisabethHotel-Premium-Private-Retreat.h10253258.Hotel-Information) > > [Hotel Salzburgerhof](https://www.expedia.co.uk/Zell-Am-See-Hotels-Hotel-Salzburgerhof.h4531322.Hotel-Information) > > [Steigenberger Hotel & Spa Krems](https://www.expedia.co.uk/Krems-An-Der-Donau-Hotels-Steigenberger-Hotel-Spa-Krems.h1335639.Hotel-Information) > > [Hotel Park](https://www.expedia.co.uk/Kitzbuehel-Hotels-Hotel-Park.h1157222.Hotel-Information) > > [harry’s home Hart bei Graz hotel & apartments](https://www.expedia.co.uk/Hart-Bei-Graz-Hotels-Harrys-Home-Hotel-Graz.h1772096.Hotel-Information) > > [Sporthotel St. Anton](https://www.expedia.co.uk/Landeck-Hotels-Sporthotel-St-Anton.h9732625.Hotel-Information) > > [Mountains Hotel](https://www.expedia.co.uk/Innsbruck-Hotels-Mountains-Hotel.h1211054.Hotel-Information) > > [Romantik Hotel Zell am See](https://www.expedia.co.uk/Zell-Am-See-Hotels-Romantik-Hotel-Zell-Am-See.h446093.Hotel-Information) > > [Sport & Spa Hotel Strass](https://www.expedia.co.uk/Schwaz-Hotels-Sport-Spa-Hotel-Strass.h9774698.Hotel-Information) > > [NH Vienna Airport Conference Center](https://www.expedia.co.uk/Vienna-Hotels-NH-Vienna-Airport-Conference-Center.h661877.Hotel-Information) > > [Hotel Rainers21](https://www.expedia.co.uk/Brunn-Am-Gebirge-Hotels-Hotel-Rainers21.h29292717.Hotel-Information) > > [Sporthotel Austria](https://www.expedia.co.uk/Kitzbuehel-Hotels-Sporthotel-Austria.h2814336.Hotel-Information)