Property entrance

Reviews of Shmayaa Hotel - Special Class

Shmayaa Hotel - Special Class
Akcakaya Mah Kisla Cad 126 Sok No 12, Midyat

Reviews

7.4

Good

Rating 10 - Excellent. 14 out of 31 reviews" "
Rating 8 - Good. 6 out of 31 reviews" "
Rating 6 - Okay. 3 out of 31 reviews" "
Rating 4 - Poor. 2 out of 31 reviews" "
Rating 2 - Terrible. 6 out of 31 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

9.6/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Deniz

Liked: Property conditions & facilities
Disliked: Staff & service
We had to wait 40 minutes because they could not find our reservation. We had call USA to fix the problem. Also 2 emty glases with ices cubes they charged us for 100 turkish liras wich was unfair. The guy in the kitchen was abnormal that he was talking so much and a fact he sat on next to us for chatting
Stayed 1 night in Jul 2022

2/10 Terrible

Soraya

Stayed 1 night in Jun 2022

10/10 Excellent

Kent

Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything! The service, food, room and location were all excellent.
Stayed 2 nights in Oct 2019

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Unique hotel in UNESCO preserved old structure
Amazingly beautiful hotel in the UNESCO preserved part of old Midyat.beautiful stonework and great views of the old city from the terrace.... would recommend trying to get one of the rooms on the terrace level if you can!
Entry
Terrace level
Doorway entry to terrace level room
Stayed 2 nights in Sep 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a spectacular property if you are in the area. The history of the property, the location in the old town, the views, everything is amazing. Spectacular breakfast as well.
Stayed 1 night in Jun 2018

8/10 Good

MURAT

Stayed 1 night in Sep 2023

10/10 Excellent

Pelin sema

Stayed 1 night in May 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
bon séjour
très bon séjour, chambre bien spacieuse, hôtel familiale l'hôtel est situé a 2 min du centre ville Midyat nous avons logé 2 nuits seul bémol notre chambre n'a pas été nettoyé le lendemain nous avions du utilisé le même essuie
Stayed 2 nights in Sep 2022

8/10 Good

VICTOR

Liked: Room comfort
Buenas instalaciones pero pesimo servicio
El hotel como instalaciones y ubicación es bastante bueno sin embargo los servicios son bastante malos por ejemplo: - En el restaurant solo sirven un plato, no tienen opciones. - Nadie habla ingles - No hacen la limpieza y cambio de toallas diariamente - El personal es muy poco atento, nadie siquiera saluda
Stayed 2 nights in Sep 2022

2/10 Terrible

Abdullah

Stayed 1 night in Sep 2022

2/10 Terrible

Markus

Stayed 4 nights in Sep 2022

10/10 Excellent

Ömür

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Lage / Top Service
Das Hotel ist sehr schön und speziell. Sehr freundlicher Service, auch Sehenswürdigkeiten sind sehr nahe. Für Midjat ist das Hotel sehr originell und nur empfehlenswert.
Stayed 1 night in Jul 2022

6/10 Okay

Andreas

Liked: Property conditions & facilities
Disliked: Staff & service
Mangelhafter Service
Nur eine Frau sprach und verstand etwas Englisch. Uns wurde ein von äußerer Unruhe belastetes Zimmer in den unteren Katakomben zugewiesen, obwohl wir die einzigen Gäste im Hotel waren und wir so keinen uns versprochenen Stadtblick hatten. Die Rezeptionistin tat sich sehr schwer, uns ein anderes ruhiges Zimmer ohne Stadtblick zu geben. Die Bitte um zwei Gläser wurde abgelehnt. Insgesamt war das Personal überhaupt nicht gästeorientiert und sehr engstirnig. Zum Frühstück mussten wir mehrmals um Brot bitten, bis wir Erfolg hatten.
Stayed 1 night in Mar 2022

2/10 Terrible

Ramazan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tavsiye etmiyorum.
Otel konsepti güzel fakat oda temizliği kötü, çarşaflar kirli, televizyon çalışmıyordu. Otel sahibini arayıp çağırdık fakat ilgilenmedi.
Stayed 1 night in Nov 2021

10/10 Excellent

Sefa

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Yahya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traumreise
Das Hotel war fabelhaft! Wunderschöner Ausblick auf Midyat von der Terasse aus! Mitarbeiter sehr höflich und hilfsbereit, vor allem die Chefin!
Stayed 1 night in Nov 2021
Response from shmayaa hotel on 15 Nov 2021
Sizin memuniyetiniz bizim için büyük onur. Tüm personelim adına teşekkür ederim.

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Yetersiz temizlik
Otel çok güzel ancak inanılmaz bir hijyen eksikliği var. Bu kadar pahalı bir otelin bu kadar pis olmasını aklım almıyor. Oda hiç temizlenmemiş. Çarşaflar değiştirilmemiş, önceki müşterinin saçları kılları yatağın içindeydi. Oda tozlu ve pisti. Jakuzinin içinde bir sürü pislik ve kıllar vardı. Zeynep Hanım'a teşekkür ederiz sağolsun çok ilgilendi bizzat kendisi odayı temizledi ancak bir kişinin her şeye koşması mümkün değil. Zeynep Hanım olmasaydı konaklamadan çıkacaktık. Sabah gelen kahvaltı tabağı başkasının arta kalan tabağıydı ve içinde bir sürü ekmek kırıntısı vardı. Bunu gördükten sonra daha fazla konaklamanın anlamı olmadığını düşündük ve ayrıldık.
Stayed 1 night in Jan 2021

10/10 Excellent

Serif

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bästa stället
Fantastiskt bra personal.trevlig be mötande.rekommenderar alltid
Stayed 2 nights in Nov 2020

10/10 Excellent

Zeynel, Heidelberg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. Very friendly people especially the receptionist.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Anlage mit orientalischen Designerzimmern. Sehr gutes Frühstück im Innenhof. Kostenlose Parkmöglichkeit für Mietwagen. Stadtzentrum gut zu Fuß zu erreichen
Stayed 2 nights in Sep 2019

4/10 Poor

Privat

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Ich war dort wegen der Live Musik an einem Samstag Der Restaurant Chef hat penetrant gerochen und dies haben alle Gäste sehr unangenehm gefunden. Er hat das gleiche Oberteil tagelang angehabt und hat somit die Tage beim Frühstücken bei vielen durch den unangenehmen Geruch versaut. Ich habe dort einmalig am nächsten Tag gefrühstückt und es war für ein 4 Sterne Hotel sehr schlecht.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Otrolig bra läge i hjärtat av ”gamla” Midyat. Man bor i ett gammalt autentisk Midyat hus i sitt rum. Otrolig rik frukost där man får prova på allt området har att erbjuda. Väldigt bra live musik underhållning och restaurang & bar på kvällen!
Stayed 2 nights in Aug 2019

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un piacevole soggiorno
L'albergo è, dal punto di vista architettonico, magnifico, e collocato nel pieno della stupenda città vecchia di Midyat. Dispone di un garage e il personale, anche se in gran parte non parla altro che turco e curdo, è molto cortese e di aiuto. Il ristorante sulla terrazza, pur avendo qualche difetto dal punto di vista culinario - diciamo che è buono ma non eccellente - offre una terrazza rinfrescante, nel gran caldo circostante, con una vista formidabile. Unico neo, qualche difetto nei servizi: nella prima stanza che ci era stata assegnata si era rotto il rubinetto del lavandino e in quella in cui ci hanno trasferiti l'aria condizionata era molto debole, con conseguente inevitabile sudata. L'hotel dispone anche di un servizio lavanderia.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Es war das beste und schönste Hotel bisher! Die Anlage ist einfach nur schön und hat einen schönen Ausblick über die Stadt
Stayed 3 nights in Jul 2019

6/10 Okay

Tamer

Liked: Cleanliness, staff & service
Pas mal mais ne vaut pas son prix cher
Personnel très serviables. Bel immeuble. Mais, Pas d’intimité dans la salle de bain, pas assez d’attention dans les détailles pour le prix qu’on paye. J’ai réservé pour 72€. J’ai vu le lendemain qu’on m’a pris 73,50€ de ma carte de crédit.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
We expected more
Room very noisy. No kettle, frigo bar doesn't work Wifi didn't work in the room and this is a big problem for me
Stayed 1 night in Aug 2018

2/10 Terrible

Mehmet Erdinç

Disliked: Staff & service, property conditions & facilities, room comfort
SİZ SİZ OLUN BU OTELE GİTMEYİN
Otelin fiyat fayda dengesini kesinlikle sağlamıyor.14 ü biraz gecerken otele vardık,erken geldiniz diye karşılandık,odamız hazır değilmiş 45 dk civarı beklemek zorunda kaldık.Akşam yemeği için restorana indiğimizde heryer boş olmasına ragmen kıyıda bir masa gösterdiler,buralara niye oturamıyoruz diye sorduğumuzda hepsi reserve canlı müzük var denildi.Dışarıda yemek yemeye karar verdik ancak 1 saat 45 dk sonar geldiğimizde oturmak istediğimiz masalar doluydu ve canlı müzük 00 a kadar devam ettiği için gürültüden uyumak mümkün değildi.Ayrıca arabanızla gittiğinizde otopark var denmesine ragmen kapısı bile olmayan yere arabanız koyulmak isteniyor.Kesinlikle gitmeyin derim,Midyatta en son gidilecek otel olabilir bence
Stayed 1 night in May 2018

8/10 Good

melike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
İlgili kaliteli bir servis, bize rehberlik yapıp gezdirmeleri de harikaydı
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es war evin unbeschreiblich schöner Aufenthalt. Direkt im historisch wichtigen Teil der Stadt.
Stayed 5 nights in Apr 2018