Mezens Holidays from £215

Staff helpful, meals reasonable,very clean and tidy. Location in business park not the best but Aldi and Lidl handy. Some 40 mins walk to centre. Ok if you have a car but taxis expensive and buses not reliable.

This is an excellent hotel in a great location. Staff was friendly and helpful. We booked a Junior Suite. Although not really a suite (just a large room) the room was well done with a large balcony. I have a couple of reasons for taking off a star. First, I could hear the people in the room above walking and the room next door talking. This is a pet-peeve as when I want to sleep, I need quiet and not muffled conversation and laughter in the room next door. Second is the balcony smoking policy. Along with being up late talking, they also sat on the balcony and smoked which blew directly into our balcony and room if the window was open. This meant that unless I wanted to sit and smell smoke, the balcony was useless to me. I understand that I'm not the only guest, I just shouldn't be able to hear or smell the others when in my room.

Clean hotel on one level with big rooms with kettle and good bathroom with hairdryer. We had a small patio too. Late check in till 10pm, must vacate by 11am. McDonald’s across the road and Buffalo grill 3 minutes walk up the road - take a torch. Reception very helpful. Car park outside with locked gates.

Spacious rooms with generous balconies. Bathrooms also a good size, but badly designed with space wasted. Good location with balcony views of the citadel.

Nestled in the shadow of the walls of the town of Carcassonne the hotel is the perfect base for exploring. Check-in was a breeze and, once settled, the staff helped us with directions to find a restaurant for dinner. They provided recommendations and tried to book but the restaurant was not answering. Breakfast was delicious with freshly boiled eggs to order and a plentiful selection of food. The only negative was that the car park entrance is potholed making entry difficult. There is a rear entrance that is flat but it would be good if the issues at the front could be fixed. All in all it was a great place to stay and I'd heartily recommend it.