COVID-19 restrictions.

See detailsOpens in a new window

Mercure Albi Bastides

Photo gallery for Mercure Albi Bastides

Featured image
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Mercure Albi Bastides

UNESCO Sustainable Property

Mercure Albi Bastides

4 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
41 bis rue Porta, Albi, Tarn

Explore the area

  • Popular LocationAlbi Old Town5 min walk
  • Popular LocationToulouse-Lautrec Museum7 min walk
  • Popular LocationAlbi Cathedral10 min walk
  • AirportCastres (DCM-Mazamet)55 min drive

Choose dates to view prices

About this area

Albi

Located in Albi, Mercure Albi Bastides is in the city centre and on a river. Toulouse-Lautrec Museum and Musée-mine départemental are cultural highlights, and some of the area's activities can be experienced at Albi Golf Course and Aigueleze Golf Club. Cap'Découverte and Gaillac Miniature Trains are also worth visiting. Guests appreciate the hotel's quiet location.

What's nearby

  • Albi Old Town - 5 min walk
  • Toulouse-Lautrec Museum - 7 min walk
  • Albi Cathedral - 10 min walk
  • Castan Distillery - 14 min drive
  • Cap'Découverte - 17 min drive

Getting around

  • Albi Madeleine Station - 8 min walk
  • Blagnac Airport (TLS) - 55 min drive

Restaurants

  • La Vermicellerie — 1 min walk
  • La Table du Sommelier - 2 min walk
  • Le Jardin des Quatre Saisons - 2 min walk
  • La Fourchette Adroite - 6 min walk
  • Fromagerie Cathare - 7 min walk

About this property

Mercure Albi Bastides

Eco-friendly hotel with restaurant and bar/lounge
Along with a restaurant, this smoke-free hotel has a bar/lounge and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk and a computer station are on-site. All 56 soundproofed rooms feature WiFi and minibars. For a bit of entertainment, guests will find LED TVs with satellite channels and first-run films, and other amenities include room service and coffee makers.
Mercure Albi Bastides offers 56 forms of accommodation with minibars and a safe. LED televisions come with premium satellite channels and first-run films. Bathrooms include baths or showers and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 16 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Computer station
  • Conference space (484 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bathtub or shower
  • Hairdryer
  • Towels

Entertainment

  • First-run films
  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 6 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 18 per night
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 16 per person (approximately)
  • Airport shuttle fee: EUR 115 per person (one-way)
  • Pet fee: EUR 18 per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and Diners Club; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Albi Bastides
Albi Mercure
Bastides
Mercure Albi
Mercure Albi Bastides
Mercure Bastides
Mercure Bastides Hotel
Mercure Bastides Hotel Albi
Accor Albi Bastides
Mercure Albi Bastides Hotel
Mercure Albi Bastides Albi
Mercure Albi Bastides Hotel
Mercure Albi Bastides Hotel Albi

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 133 out of 357 reviews
5 - Excellent 37%
Rating 4 - Good. 154 out of 357 reviews
4 - Good 43%
Rating 3 - Okay. 58 out of 357 reviews
3 - Okay 16%
Rating 2 - Poor. 11 out of 357 reviews
2 - Poor 3%
Rating 1 - Terrible. 1 out of 357 reviews
1 - Terrible 0%

4.3/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Liked: Property conditions & facilities, room comfort
The A/C did not work well and the room was not cleaned the second day. Regrettably, also, there was no safe in the room.
Stayed 2 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel for lacation
Excellent location. Close to both modern and old part. Incomparable views.
Stayed 1 night in Oct 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great mini break during Covid.
Great mini break, close to all amenities and fantastic views.
Stayed 2 nights in Aug 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Town view, nice but loud.
The room was super hot and we could not open the window because the falls was too loud. We asked to change room and they made everything right. Easy access to the town centre and easy parking. Good WiFi.
Stayed 2 nights in Dec 2019