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W Mexico City

Photo gallery for W Mexico City

Featured image
Indoor spa bath
Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe

Overview of W Mexico City

W Mexico City

5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Spa
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
Campos Eliseos 252 Chapultepec, Mexico City, CDMX, 11560

Explore the area

  • Popular LocationChapultepec Park5 min walk
  • Popular LocationAuditorio Nacional7 min walk
  • Popular LocationMuseo Nacional de Antropologia19 min walk
  • AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)12 min drive

Choose dates to view prices

About this area

Mexico City

Located in Mexico City's Polanco neighbourhood, W Mexico City is in the business district and near a metro station. Paseo de la Reforma and Reforma 222 are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Parque Zoologico de Chapultepec and Six Flags Mexico. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Arena Mexico.

What's nearby

  • Chapultepec Park - 5 min walk
  • Avenida Presidente Masaryk - 5 min walk
  • Auditorio Nacional - 7 min walk
  • Museo Nacional de Antropologia - 19 min walk
  • Parque Zoologico de Chapultepec - 19 min walk

Getting around

  • Mexico City Buenavista Station - 7 min drive
  • Auditorio Station - 11 min walk
  • Benito Juarez International Airport (MEX) - 12 min drive

Restaurants

  • Living Room Bar — 1 min walk
  • Cantina Karisma - 3 min walk
  • Alfredo di Roma - 3 min walk
  • Au Pied de Cochon - 3 min walk
  • Biscottino - 4 min walk

About this property

W Mexico City

Luxury Mexico City hotel in Polanco, walk to Chapultepec Park
Along with a full-service spa, this hotel has a health club and a bar/lounge. Other amenities include a spa tub, a sauna and WiFi in public areas. All 237 rooms offer thoughtful touches such as pillow menus and bathrobes, as well as comforts such as pillowtop beds and premium bedding. 24-hour room service and DVD players are standard, as are TVs with satellite channels.
W Mexico City offers 237 forms of accommodation with DVD players and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels, video game consoles and pay-per-view films.

Bathrooms include bathrobes, designer toiletries and hairdryers. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club, a spa tub and a sauna.
Away Spa has 4 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQ) guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: WiFi (MXN 190 per 24-hour period)

Parking and public transport

  • Valet parking on site (MXN 90 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:30 AM: MXN 350 for adults and MXN 240 for children
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Meeting rooms 9

Outdoors

  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • DVD player
  • Films for purchase
  • Satellite channels
  • TV
  • Video game console

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 300, per pet, per day, plus a one-off cleaning fee of MXN 1350 and a deposit of MXN 1250 per stay
Dogs and cats welcome
1 per room (up to 44 lbs/20 kg)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MXN 350 for adults and MXN 240 for children (approximately)
  • Fee for wireless Internet in public areas: MXN 190 per 24-hour period (rates may vary)
  • Airport shuttle fee: MXN 1340 per vehicle (one-way)
  • Valet parking fee: MXN 90 per night
  • Pet deposit: MXN 1250 per stay
  • Pet fee: MXN 300 per pet, per day plus a one-off MXN 1350 cleaning fee
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Mexico City W
W Hotel Mexico City
W Mexico City
w Hotels Mexico City
w Mexico City Hotel Mexico City
Hotel W Mexico City
W Mexico City Hotel
W Mexico City Mexico City
W Mexico City Hotel Mexico City

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 565 out of 986 reviews
5 - Excellent 57%
Rating 4 - Good. 255 out of 986 reviews
4 - Good 26%
Rating 3 - Okay. 92 out of 986 reviews
3 - Okay 9%
Rating 2 - Poor. 46 out of 986 reviews
2 - Poor 5%
Rating 1 - Terrible. 28 out of 986 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel and excellent staff. Im vegan and they where always very accommodating to my needs
Stayed 3 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in one of the best locations in the city. Rooms very spacious and very well appointed. Beautiful views.
Stayed 1 night in Jul 2021

1/5 Terrible

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Is not 5 stars
Stayed 2 nights in Jul 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay!
Stayed 3 nights in Jun 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful staff
Stayed 3 nights in May 2021