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Indoor spa bath
Premium bedding, pillow top beds, minibar, in-room safe
Premium bedding, pillow top beds, minibar, in-room safe
Premium bedding, pillow top beds, minibar, in-room safe

Guest reviews

4.3/5 Excellent
1,001 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pet Friendly
Air conditioning
Spa
Gym
Breakfast Available
Business Services

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitiser provided

Map

Explore the area

Popular LocationChapultepec Park5 min walk
Popular LocationAuditorio Nacional7 min walk
Popular LocationMuseo Nacional de Antropologia19 min walk
AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)12 min drive

Choose dates to view prices

  • Wonderful Room, Room, 1 King Bed, Non Smoking, City View

    Room amenities

    • 388 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsWonderful Room, Room, 1 King Bed, Non Smoking, City View
  • Wonderful Room, Room, 2 Queen Beds, Non Smoking, City View

    Room amenities

    • 387 sq ft
    • City view
    • Sleeps 3
    • 2 Queen Beds
    More detailsWonderful Room, Room, 2 Queen Beds, Non Smoking, City View
  • Spectacular Room, Room, 2 Queen Beds, Non Smoking, City View

    Room amenities

    • 388 sq ft
    • City view
    • Sleeps 3
    • 2 Queen Beds
    More detailsSpectacular Room, Room, 2 Queen Beds, Non Smoking, City View
  • Spectacular Room, Room, 1 King Bed, Non Smoking, City View

    Room amenities

    • 388 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsSpectacular Room, Room, 1 King Bed, Non Smoking, City View
  • Fabulous Room, Room, 1 King Bed, Non Smoking, City View

    Room amenities

    • 388 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsFabulous Room, Room, 1 King Bed, Non Smoking, City View
  • Fabulous Room, Room, 2 Queen Beds, Non Smoking, City View

    Room amenities

    • 388 sq ft
    • City view
    • Sleeps 3
    • 2 Queen Beds
    More detailsFabulous Room, Room, 2 Queen Beds, Non Smoking, City View
  • Cool Corner Room, Suite, 1 Bedroom, City View, Corner

    Room amenities

    • 506 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsCool Corner Room, Suite, 1 Bedroom, City View, Corner
  • Fantastic Room, Suite, 1 Bedroom, City View, Corner

    Room amenities

    • 538 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsFantastic Room, Suite, 1 Bedroom, City View, Corner
  • Marvelous Room, Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 678 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsMarvelous Room, Suite, 1 Bedroom, Non Smoking
  • House, 1 King Bed, Non Smoking, City View (SW-M)

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsHouse, 1 King Bed, Non Smoking, City View (SW-M)

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Mexico City

Located in Mexico City's Polanco neighbourhood, W Mexico City is in the business district and near a metro station. Paseo de la Reforma and Reforma 222 are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Parque Zoologico de Chapultepec and Six Flags Mexico. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Arena Mexico.

Visit our Mexico City travel guide
Map
Popular Location

What's nearby

  • Chapultepec Park - 5 min walk
  • Auditorio Nacional - 7 min walk
  • Museo Nacional de Antropologia - 19 min walk
  • The Angel of Independence Monument - 4 min drive
  • U.S. Embassy - 5 min drive

Getting around

  • Mexico City Buenavista Station - 7 min drive
  • Auditorio Station - 11 min walk
  • Mexico City, Distrito Federal (MEX-Mexico City Intl.) - 12 min drive

Restaurants

  • Living Room Bar — 1 min walk

About this property

W Mexico City

Luxury Mexico City hotel in Polanco, walk to Chapultepec Park
A full-service spa, a health club and a bar/lounge are available at this smoke-free hotel. Other amenities include a spa tub, a sauna and WiFi in public areas. All 237 rooms offer thoughtful touches such as pillow menus and bathrobes, as well as comforts such as pillowtop beds and premium bedding. 24-hour room service and DVD players are standard, as are TVs with satellite channels.
W Mexico City offers 237 forms of accommodation with DVD players and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels, video game consoles and pay-per-view films.

Bathrooms include bathrobes, designer toiletries and hairdryers. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club, a spa tub and a sauna.
Away Spa has 4 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.

Awards and affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQIA) guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: WiFi (MXN 190 per 24-hour period)

Parking and public transport

  • Valet parking: MXN 90 per night
  • Electric car charging station
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–11:30 AM: MXN 282-700 per person
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Dry-cleaning service
  • DVD player
  • Laundry facilities

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 9 meeting rooms
  • Business centre

Outdoors

  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • DVD player
  • Films for purchase
  • Satellite channels
  • TV
  • Video game console

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 3 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to make arrangements
It is property policy that all guests must wear a face mask within public areas of the property.

Renovations and closures

We're sorry, properties in this area are unavailable for the dates you selected.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 300, per pet, per day, plus a one-off cleaning fee of MXN 1350 and a deposit of MXN 1250 per stay
Dogs and cats only
1 per room (up to 44 lb/20 kg)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between MXN 282 and MXN 700 per person (approximately)
  • Fee for wireless Internet in public areas: MXN 190 per 24-hour period (rates may vary)
  • Airport shuttle fee: MXN 1340 per vehicle (one-way)
  • Valet parking fee: MXN 90 per night
  • Pet deposit: MXN 1250 per stay
  • Pet fee: MXN 300 per pet, per day plus a one-off MXN 1350 cleaning fee
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Guests are provided with hand sanitiser
The property affirms that it follows sanitisation practices of Commitment to Clean (Marriott) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel W Mexico City
w Mexico City Hotel Mexico City
w Hotels Mexico City
W Mexico City Hotel
W Mexico City Mexico City
W Mexico City Hotel Mexico City

Frequently asked questions

Can I cancel my reservation for free at W Mexico City and receive a full refund?
Yes, W Mexico City offers free cancellation on select room rates, because flexibility matters! Please refer to W Mexico City cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at W Mexico City?
As of 10 Aug 2020, prices found for a 1-night stay for 2 adults at W Mexico City on 14 Aug 2020 start from £109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is W Mexico City pet-friendly?
Yes, W Mexico City allows cats and dogs (limit 1 per room) with a maximum weight of up to 20 kg per pet. There's a deposit of MXN 1250 per stay and a fee of MXN 300 per pet, per day. A cleaning fee of MXN 1350 also applies.
How much is parking at W Mexico City?
Valet parking is available for MXN 90 per night.
What time is check-in at this property?
Check-in is from 3 PM to midnight.
What time is check-out at this hotel?
Checkout is at 1 PM. Late checkout is available for a fee (subject to availability).
Does W Mexico City provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MXN 1340 per vehicle applies.
Where is this hotel located?
Located in Polanco, this luxury hotel is within a 10-minute walk of Campo Deportivo Militar Marte, Chapultepec Park, and Auditorio Nacional. Museo Nacional de Antropologia and Parque Zoologico de Chapultepec are also within 1 mile (2 km). Auditorio Station is 11 minutes by foot and Polanco Station is 12 minutes.

Guest reviews

Overall score and ratings for W Mexico City

4.3
Excellent
5 - Excellent
564
4 - Good
274
3 - Okay
95
2 - Mediocre
44
1 - Poor
24
4.5
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I was the first person to stay at the hotel since the pandemic shut down the hotels. They made me feel like a star by cutting a ribbon and posting me on their Instagram. Everyone was on top of their game with the new safety measures put in place. On top of the room being beautiful I proposed to my girlfriend and the staff went above and beyond to help me make it as perfect as it could be. Diego and Guillermo were world class and made me and my now fiancé feel like family. We can not wait to go back and if you’re looking for a world class hotel to stay in while in Mexico City you would be selling yourself short if you didn’t choose the W.

Stayed 1 night in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay with friendly staff, great location and amazing food!

Stayed 1 night in Mar 2020

3/5

  • Liked: Cleanliness, room comfort
  • Disliked: Staff & service

Stayed 1 night in Mar 2020

3/5

  • Liked: Cleanliness, amenities, property conditions & facilities

Stayed 1 night in Mar 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Feb 2020