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Overview of Umbral, a Curio Collection by Hilton

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Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Umbral, a Curio Collection by Hilton

4 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Explore the area

    Popular LocationZocalo5 min walk
    Popular LocationPalacio de Bellas Artes12 min walk
    Popular LocationPaseo de la Reforma19 min walk
    AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)23 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Mon, Jul 13 2020 - Sun, May 30 2021.

About this area

Mexico City

Located in Mexico City, Umbral, a Curio Collection by Hilton is in the city centre and near the airport. Palacio de Bellas Artes and Paseo de la Reforma are notable landmarks, and the area's natural beauty can be seen at Alameda Central and Chapultepec Park. Looking to enjoy an event or a game? See what's going on at Arena Mexico or Auditorio Nacional.
Popular Location

What's nearby

  • Madero Street - 3 min walk
  • Zocalo - 5 min walk
  • Metropolitan Cathedral (Catedral Metropolitana) - 6 min walk
  • Palacio de Bellas Artes - 12 min walk
  • Paseo de la Reforma - 19 min walk

Getting around

  • Mexico City Buenavista Station - 4 min drive
  • Zocalo Station - 7 min walk
  • Benito Juarez International Airport (MEX) - 22 min drive

Restaurants

  • Terraza Umbral Restaurant — 1 min walk
  • Terraza Umbral Bar — 1 min walk
  • Azul Historico - 3 min walk
  • Pastelería Madrid - 3 min walk
  • Casino Español - 3 min walk

About this property

Umbral, a Curio Collection by Hilton

4-star Mexico City hotel in Historic Center, walk to Zocalo
Along with a restaurant, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Additionally, a fitness centre, a snack bar/deli and a spa tub are on-site. All 59 individually decorated rooms feature WiFi and MP3 docks. For a bit of entertainment, LCD TVs come with cable channels, and guests can also appreciate conveniences like sitting areas and fridges.
Umbral, a Curio Collection by Hilton offers 59 forms of accommodation with MP3 docking stations and a safe. This individually decorated accommodation has separate sitting areas. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

This Mexico City hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10.00 per 24-hour period)

Parking and public transport

  • Valet parking on site (USD 12 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 13 per person
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool
  • Hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Conference space (19600 square feet)
  • Meeting rooms 3

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Low-height bed
  • Low-height worktop and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 60
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 13 July 2020 to 30 May 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00, per pet, per night, plus a deposit of USD 50.00 per day
Dogs and cats welcome
1 per room (up to 33 lbs/15 kg)
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 13 per person (approximately)
  • Fee for in-room wireless Internet: USD 10.00 per 24-hour period (rates may vary)
  • Valet parking fee: USD 12 per day (in/out privileges)
  • Pet deposit: USD 50.00 per day
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 60 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Umbral Curio Collection Hilton Hotel Ciudad de Mexico
Umbral Curio Collection Hilton Hotel
Umbral Curio Collection Hilton Ciudad de Mexico
Umbral Curio Collection Hilton
Hotel Umbral, a Curio Collection by Hilton Ciudad de Mexico
Ciudad de Mexico Umbral, a Curio Collection by Hilton Hotel
Hotel Umbral, a Curio Collection by Hilton
Umbral, a Curio Collection by Hilton Ciudad de Mexico
Umbral Curio Collection Hilton Hotel Mexico City
Umbral Curio Collection Hilton Hotel
Umbral Curio Collection Hilton Mexico City
Umbral Curio Collection Hilton
Hotel Umbral, a Curio Collection by Hilton Mexico City
Mexico City Umbral, a Curio Collection by Hilton Hotel
Hotel Umbral, a Curio Collection by Hilton
Umbral, a Curio Collection by Hilton Mexico City
Umbral a Curio Collection by Hilton
Umbral Curio Collection Hilton
Umbral, a Curio Collection by Hilton Hotel
Umbral, a Curio Collection by Hilton Mexico City
Umbral, a Curio Collection by Hilton Hotel Mexico City

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 37 out of 61 reviews
5 - Excellent 61%
Rating 4 - Good. 16 out of 61 reviews
4 - Good 26%
Rating 3 - Okay. 1 out of 61 reviews
3 - Okay 2%
Rating 2 - Poor. 5 out of 61 reviews
2 - Poor 8%
Rating 1 - Terrible. 2 out of 61 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is a pretty new hotel in the heart of downtown. It has a beautiful rooftop with a pool and bar/restaurant. The staff was very attentive and very helpful. We had one small problem in our room, but when we spoke with Alfredo and Diana at the front desk, everything was taken care of and easy as can be. An excellent choice if you want to stay downtown.
Stayed 3 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, Clean, Accommodating
This Hotel is extremely well located. There are tacos, churros, and an OXXO (the Mexican 7-Eleven) in the area, all are a maximum of 10 minute walk away. The staff is friendly, efficient and will go above and beyond to accommodate. I highly recommend you stay at this location.
Stayed 3 nights in Mar 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice but no windows to the outside !! Thank you very much for asking
Stayed 3 nights in Feb 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location near zocalo and all kinds of stores and restaurants
Stayed 2 nights in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Umbrella February 2020
There was street noise all day in our room. We had a suite, and all the suites are on the street. Our air conditioner did not work despite several complaints. The rooftop bar is lovely and not too noisy. The hotel is very hip and interesting architecturally inside. It is very near the Zocalo and the area is popular on weekends. There are fabulous restaurants nearby. The staff was friendly and tried hard. There was no manager in evidence, though they said they had one.
Stayed 6 nights in Feb 2020