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Sleep Inn Ciudad de México

3.0 star property
Hotel with free breakfast, near Santa Fe Center Mall

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Photo gallery for Sleep Inn Ciudad de México

Standard Room, 2 Double Beds, Non Smoking | 1 bedroom, pillow-top beds, in-room safe, desk
36-inch flat-screen TV with cable channels, TV
Free daily full breakfast
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Air conditioning
  • Housekeeping
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | 1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(28 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow-top bed
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow-top bed
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(24 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow-top bed
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Standard with Street View

1 bedroom, pillow-top beds, in-room safe, desk

Double Room Standard with Street View

8.0 out of 10
Very good
(1 review)
  • 236 sq ft
  • Sleeps 4

View all photos for Room Standard

1 bedroom, pillow-top beds, in-room safe, desk

Room Standard

  • 236 sq ft
  • Sleeps 2

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About the area

Map
Carretera Mexico Toluca No., Mexico City, CDMX, 5340

What's nearby

  • Santa Fe Center Mall - 3 min walk - 0.2 miles
  • Ciudad de los Ninos - 7 min walk - 0.4 miles
  • KidZania Santa Fe - 7 min walk - 0.4 miles
  • Parque La Mexicana - 12 min walk - 0.7 miles
  • Expo Santa Fe Mexico - 17 min walk - 0.9 miles

Getting around

  • Santa Fé Station - 16 min walk
  • Mexico City Fortuna Station - 21 min drive
  • Benito Juarez International Airport (MEX) - 43 min drive

Restaurants

  • ‪Mexicano - ‬18 min walk
  • ‪The Cheesecake Factory - ‬19 min walk
  • ‪Maison Kayser - ‬17 min walk
  • ‪Sylvestre - ‬15 min walk
  • ‪Puntarena - ‬14 min walk

About this property

Sleep Inn Ciudad de México

Hotel near Santa Fe Center Mall
Take advantage of free full breakfast, dry cleaning/laundry services and a gym at Sleep Inn Ciudad de México. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
You'll also find perks such as:
  • Free self-parking
  • A lift, 2 meeting rooms and a 24-hour front desk
  • A banquet hall, free newspapers and a front desk safe
Room features
All 184 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with baths or showers and hairdryers
  • 36-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, free tea bags/instant coffee and daily housekeeping

Languages

English, Spanish

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  • Parking included
  • Free WiFi
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,905 square feet of conference space
  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sleep Inn Ciudad De Mexico
Sleep Inn Ciudad de México Hotel
Sleep Inn Ciudad de México Mexico City
Sleep Inn Ciudad de México Hotel Mexico City

Frequently asked questions

Is Sleep Inn Ciudad de México pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sleep Inn Ciudad de México?

Self-parking is free at this property.

What time is check-in at Sleep Inn Ciudad de México?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Sleep Inn Ciudad de México?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Sleep Inn Ciudad de México located?

Located in Santa Fe, this hotel is within 1 mile (2 km) of Santa Fe Center Mall, Ciudad de los Ninos and Centro Medico ABC Santa Fe. KidZania Santa Fe and Parque La Mexicana are also within 2 miles (3 km). Santa Fé Station is 16 minutes by foot.

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Sleep Inn Ciudad de México Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 450 out of 902 reviews
Rating 8 - Good. 255 out of 902 reviews
Rating 6 - Okay. 90 out of 902 reviews
Rating 4 - Poor. 47 out of 902 reviews
Rating 2 - Terrible. 60 out of 902 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025

10/10 Excellent

RICARDO ADAN CRUZ

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025

10/10 Excellent

RICARDO ADAN CRUZ

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jun 2025

6/10 Okay

sheila

Dining roo
Stayed 1 night in May 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendliness, ans very helpful
Stayed 6 nights in Mar 2025

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent service
Stayed 2 nights in Mar 2025

8/10 Good

Mariana

Xx
Stayed 2 nights in Apr 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
The service
Stayed 1 night in May 2025

2/10 Terrible

José Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities
Moo
Stayed 3 nights in May 2025

8/10 Good

ALEJANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente atencion
Stayed 1 night in Feb 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service
Na
Stayed 1 night in Mar 2025

4/10 Poor

JOHN

It was extremely noisy from the traffic The bed was hard as a rock The toilet would not flush and the shower was plugged over all terrible experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Laura Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE calidad /precio, RECOMENDABLE, Highly re

El personal de recepción Berenice, Enrique Y Jorge muy amables. La habitación limpia y bien equipada. dan servicio de Parking gratis. El desayuno variado y sabroso. El baño algo pequeño pero el agua con muy buena presión. en la ducha. The reception staff, Berenice, Enrique, and Jorge, were very friendly. The room was clean and well-equipped. They also provided free parking. The breakfast was varied and tasty. The bathroom was a bit small, but the water pressure in the shower was very good. Highly recommended.
Stayed 1 night in Apr 2025

8/10 Good

GABRIELA

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing. The place is horrible
Stayed 1 night in Dec 2024

8/10 Good

Ricardo

Liked: Cleanliness, staff & service
Me gusta la ubicación por la cercanía con Santa Fe
Stayed 3 nights in Aug 2025

10/10 Excellent

Judith Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hospedaje
Stayed 2 nights in Aug 2025

6/10 Okay

Reberiano

Limitado el desayuno
Stayed 2 nights in Aug 2025

8/10 Good

Susana

Liked: Cleanliness, amenities
La recepción fue muy amable cuando hice Chek in, pero al cambio de turno bajé y saludé y todos los de recepción me barrieron de arriba a abajo, sentí su desprecio injustificado, pues era la primera vez que los veía. No hay ni esponjas, ni gorro de baño, ni jabón. Pagué 4 personas y sólo había 2 toallas. De ahí en fuera, pues todo "normal". 3/5
Stayed 3 nights in Aug 2025

10/10 Excellent

Eliud

Liked: Cleanliness, staff & service, property conditions & facilities
Apartamos 4 habitaciones, nuesta estadía fue tranquila, el desayuno en la mañana
Stayed 3 nights in Aug 2025

10/10 Excellent

Sarid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un excelente servicio, gracias por todo.
Stayed 4 nights in Jul 2025

10/10 Excellent

ramon miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Aug 2025

10/10 Excellent

Rosalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien gracias
Stayed 1 night in Jul 2025

2/10 Terrible

Julio

Disliked: Staff & service
Les falta demasiado para tener un buen servicio, nunca se solucionaron las inconformidades, el servicio en cocina es pésimo, aparte de la comida súper mala. Ojalá mejoraran el servicio tanto de comida como de limpieza. Parece que te están haciendo un favor
Stayed 3 nights in Jul 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service
Servicio, limpieza
Stayed 3 nights in May 2025

10/10 Excellent

Esther

Liked: Staff & service
El exceso de desnivel ocaciona incidentes
Stayed 1 night in Jul 2025