Title: Ryo Kan Ciudad de México Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=29078923&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ryo Kan Ciudad de México A Japanese-inspired urban sanctuary where travelers find rooftop city views, traditional outdoor bathing, and spa treatments that restore tired muscles ## Photo gallery for Ryo Kan Ciudad de México ![Interior - Ryo Kan Ciudad de México (Mexico City)](https://images.trvl-media.com/lodging/30000000/29080000/29079000/29078923/a39221c7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Ryo Kan Ciudad de México (Mexico City)](https://images.trvl-media.com/lodging/30000000/29080000/29079000/29078923/678cc6db.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room - Ryo Kan Ciudad de México (Mexico City)](https://images.trvl-media.com/lodging/30000000/29080000/29079000/29078923/016826b0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Ryo Kan Ciudad de México (Mexico City)](https://images.trvl-media.com/lodging/30000000/29080000/29079000/29078923/77575a2d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Public bath - Ryo Kan Ciudad de México (Mexico City)](https://images.trvl-media.com/lodging/30000000/29080000/29079000/29078923/ed0169b1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near Paseo de la Reforma, Ryo Kan Ciudad de México offers a peaceful escape from the city's energy. Enjoy continental breakfast, relax in the outdoor bath, or unwind with a book in the library. The rooftop terrace, garden, and spa treatments complete the experience. ## Reviews 8.6 Excellent ## Popular amenities - Breakfast included - Spa - Free Wi-Fi - Parking available - Laundry room - Housekeeping £124 includes taxes & fees 28 Jan - 29 Jan ## Room options ### Check availability for these dates Tonight [Jan 27 - Jan 28](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=29078923&PinnedHotelID=29078923&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=29078923&PinnedHotelID=29078923&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 28 - Jan 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=29078923&PinnedHotelID=29078923&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=29078923&PinnedHotelID=29078923&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=29078923&PinnedHotelID=29078923&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=29078923&PinnedHotelID=29078923&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=29078923&PinnedHotelID=29078923&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=29078923&PinnedHotelID=29078923&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 5 of 5 rooms ### View all photos for Suite ![Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/30000000/29080000/29079000/29078923/51b69c9c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Soundproofed Individually furnished Individually decorated Connecting rooms available LED TV Portable fan Separate bedroom Premium bedding - 247 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Habitáculo ![1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/30000000/29080000/29079000/29078923/61ac92a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitáculo ### Highlights Soundproofed Individually furnished Individually decorated Connecting rooms available LED TV Egyptian cotton bed sheets Separate bedroom Premium bedding - 165 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Módulo ![1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/30000000/29080000/29079000/29078923/7a3354fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Módulo ### Highlights Soundproofed Individually furnished Individually decorated Connecting rooms available LED TV Egyptian cotton bed sheets Separate bedroom Premium bedding - 230 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Híbrido ![1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/30000000/29080000/29079000/29078923/2c7c6f1b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Híbrido ### Highlights Soundproofed Individually furnished Individually decorated Connecting rooms available LED TV Egyptian cotton bed sheets Separate bedroom Premium bedding - 205 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Tatami ![Tatami | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/30000000/29080000/29079000/29078923/6d383d6c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Tatami ### Highlights Soundproofed Individually furnished Individually decorated Connecting rooms available LED TV Egyptian cotton bed sheets Separate bedroom Premium bedding - 225 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/8200/8165/c7eacfad_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Geneve Ciudad de México Reforma - Spa - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 1,794 reviews £121 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Mexico-City-Hotels-Geneve-Ciudad-De-Mexico.h8165.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=7d3a118f-9f38-4c03-b2fb-9f22265313b3&top_cur=GBP) Ad ![In-room safe, desk, laptop workspace, iron/ironing board](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/122000000/121720000/121711600/121711567/9d03f3dc_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Capitalia Reforma Chapultepec Reforma - 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Kitchen - Pet-friendly - Free Wi-Fi - Laundry room 9.6 Exceptional 269 reviews [](https://www.expedia.co.uk/Mexico-City-Hotels-Casai-Polanco-Antara.h76268962.Hotel-Information?chkin=2026-2-10&chkout=2026-2-11&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=7d3a118f-9f38-4c03-b2fb-9f22265313b3&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Ryo-Kan-Ciudad-De-Mexico.h29078923.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Ryo-Kan-Ciudad-De-Mexico.h29078923.Hotel-Information) ## About the area Located in Mexico City, Ryo Kan Ciudad de México is in the city centre. Palacio de Bellas Artes and National Museum of Anthropology are cultural highlights, and some of the area's notable landmarks include Paseo de la Reforma and Angel of Independence Monument. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Mexico City Arena. [Visit our Mexico City travel guide](https://www.expedia.co.uk/Mexico-City.dx178285) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.42868%2C-99.17151&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=HB6j1lut3CdKoxh41CQLLu5f9pw=) Rio Panuco No 166 Col Cuauhtemoc, Del Cuauhtemoc, Mexico City, CDMX, 65000 ### What's nearby - ![The Angel of Independence in Mexico City](https://images.trvl-media.com/place/501737/473226e5-df19-42e9-b3a2-1cf9606c78d5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Angel of Independence Monument 5 min walk \- 0.3 miles - ![Paseo de La Reforma avenue and Angel of Independence Monument - Mexico City, Mexico](https://images.trvl-media.com/place/179290/3a01d0ca-bd22-4b94-820e-cbeee93de6a1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Paseo de la Reforma 5 min walk \- 0.3 miles - ![Avenida Presidente Masaryk and Moliere street signs in Polanco, Mexico](https://images.trvl-media.com/place/6195504/1c50628e-3c5f-4fd5-9fbc-0d9d662eec3c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Avenida Presidente Masaryk 14 min walk \- 0.8 miles - ![Chapultepec Park showing a river or creek and a garden](https://images.trvl-media.com/place/6074202/81872615-be0e-4060-9be0-594bb5fd8e84.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Chapultepec Park 15 min walk \- 0.8 miles - U.S. Embassy 7 min walk \- 0.4 miles ### Getting around - Mexico City Buenavista Station 5 min drive - Sevilla Station 11 min walk - Benito Juarez International Airport (MEX) 20 min drive ### Restaurants - Salón Ríos 2 min walk - Don Asado 3 min walk - Nice Day 1 min walk - Daikoku 1 min walk - Birria Colorado 3 min walk ## About this property ### Ryo Kan Ciudad de México Upscale hotel near Paseo de la Reforma Close to Angel of Independence Monument and Chapultepec Castle, Ryo Kan Ciudad de México provides free continental breakfast, an outdoor public bath (no minerals) and a rooftop terrace. For some rest and relaxation, visit the outdoor treatment areas, and indulge in a Swedish massage, a body treatment or a facial. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a garden and a library. Other perks include: - Self-parking (surcharge), airport pick-up service (surcharge) and tour/ticket information - Concierge services, a porter/bellboy and a TV in reception - Luggage storage, multilingual staff and massage treatment rooms Room features All rooms are individually furnished, and have comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches such as free WiFi and desk chairs. Extra amenities include: - Egyptian cotton sheets and down duvets - Bathrooms with showers and free toiletries - 42-inch LED TVs with cable channels - Portable fans, daily housekeeping and desks ## Similar properties ![Standard Room | Premium bedding, down duvets, Select Comfort beds, in-room safe](https://images.trvl-media.com/lodging/20000000/19830000/19821900/19821826/9630619c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Prim Hotel Boutique Reforma - Spa - Free Wi-Fi - Air-conditioning - Business services 9.4 Exceptional 276 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=19821826&PinnedHotelID=19821826&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/19000000/18460000/18457600/18457581/3edbd95d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Maria Cristina Reforma - Parking included - Free Wi-Fi - Restaurant - Gym 8.6 Excellent 384 reviews £68 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=18457581&PinnedHotelID=18457581&HadPinnedHotel=true®ionId=-1&adults=2) ![Business Suite, City View | Street view](https://images.trvl-media.com/lodging/120000000/119220000/119217700/119217644/c7e422e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ubicuo Hotel Boutique Reforma - 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Spa - Pet-friendly - Free Wi-Fi - Restaurant 8.4 Very good 546 reviews £117 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=11630939&PinnedHotelID=11630939&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/110000000/109080000/109073800/109073765/cc934f8f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### District Polanco by Lumina Polanco - Free Wi-Fi - Air-conditioning - Business services - Housekeeping 9.4 Exceptional 154 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=109073765&PinnedHotelID=109073765&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/890000/890000/889941/5fcce19c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eurostars Zona Rosa Suites Reforma - Free Wi-Fi - Restaurant - Air-conditioning - Gym 8.8 Excellent 1,009 reviews £65 includes taxes & fees 7 Feb - 8 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=889941&PinnedHotelID=889941&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=29078923&PinnedHotelID=29078923&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=29078923,19821826,18457581,119217644,1629464) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - 24-hour airport pick-up shuttle on request for a surcharge - Secured, uncovered parking on site (USD 8 per day) - Limited on-site self parking ### Food and drink - Free continental breakfast available daily 8:00 AM to noon - Coffee and tea in common areas - Tea service ### Things to do - Full-service spa - Library - TV in common areas ### Family friendly - Soundproofed rooms ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Garden - Rooftop terrace ### Full-service spa - Couples treatment rooms - Deep-tissue massages - Facials - Outdoor treatment areas - Public outdoor bath (no minerals) - Shared men and women areas - Spa open daily - Sports massages - Swedish massages - Treatment room - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Egyptian cotton sheets ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 42-inch LED TV with cable channels ### Food and drink - In-room dining only ### More - Connecting rooms available - Desk - Desk chair - Free local calls - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - Laptop-compatible safe - Mobile key entry - Phone - Portable fan - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 11:00 PM Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 7:00 AM - 11:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 150 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 40 per vehicle - Uncovered self-parking fee: USD 8 per day (in/out privileges) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available On-site parties or group events are strictly prohibited Safety features at this property include a fire extinguisher and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services, spa treatments and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Set meals are served in guestrooms only (no menus or public dining) This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Ryo Kan Ciudad México Hotel Mexico City Ryo Kan Ciudad México Hotel Ryo Kan Ciudad México Mexico City Ryo Kan Ciudad México Ryo Kan Ciudad de México Hotel Ryo Kan Ciudad de México Mexico City Ryo Kan Ciudad de México Hotel Mexico City ## Frequently asked questions ### Is Ryo Kan Ciudad de México pet-friendly? ### How much does it cost to stay at Ryo Kan Ciudad de México? ### How much is parking at Ryo Kan Ciudad de México? ### What time is check-in at Ryo Kan Ciudad de México? ### What time is check-out at Ryo Kan Ciudad de México? ### Does Ryo Kan Ciudad de México provide a shuttle to the airport? ### Where is Ryo Kan Ciudad de México located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Ryo Kan Ciudad de México Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.8 Location ### 9.2 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 75 8 - Good 27 6 - Okay 5 4 - Poor 12 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### Jessica 7 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Small boutique hotel nice area very friendly staff ##### Jessica ### 10/10 Excellent #### Charles 28 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place was really nice and super clean. The staff was extremely helpful. The only thing that sucks is there’s no air-conditioning. ##### Charles Stayed 4 nights in Nov 2023 ### 8/10 Good #### Frida 6 Nov 2024 Liked: Cleanliness, staff & service, amenities Staff was great, the room that I stayed at definitely needs some improvements but overall it was nice. Keep in my that since CDMX has a chill/cool weather there’s no AC, there’s a portable fan next to the bed and that’s it. ##### Frida Stayed 4 nights in Oct 2024 ### 8/10 Good #### Ron 10 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities The location of the hotel is fantastic. However, the room got extremely hot at night, and even with the fan, pushing the air onto the balcony it was hard to control the temperature. Otherwise, the staff were fantastic overall. The beds were comfortable and the washrooms and the showers were clean and modern. ##### Ron Stayed 6 nights in Dec 2023 ### 4/10 Poor #### Douglas 7 Oct 2023 Liked: Cleanliness, property conditions & facilities Disliked: Amenities It was a nice hotel but there is no air conditioning or heating in the building. Our room averaged 77-80 F even with the fan they gave us, even at night. For this reason alone I would have to give it two stars, otherwise I would have given the place a four start rating. The service was good, breakfast was nice, staff was friendly. ##### Douglas Stayed 4 nights in Sep 2023 ### 10/10 Excellent #### travel with 22 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing staff and facility. Massages are typical nice but not mind blowing, however I had a 9/10 experience because she added a little stretching. It randomly started to rain, it provided such an ambience. Only downside was the rooms was little hotter than I would've prefered but most buildings don't have central air in cdmx so it wasn't a huge deal and it's mentioned in description so there was no deception, just my preference. ##### travel with Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Hector 25 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo excelente ##### Hector Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Diego 28 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great option if you like small hotels. The neighbourhood has good dining options, the room is well equipped with smart app functions and there are spa services in the property as well ##### Diego Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Zhe 29 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities very unique ##### Zhe Stayed 7 nights in Oct 2024 ### 2/10 Terrible #### Juan 31 Oct 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities We booked a 6 night stay for a vacation in CDMX and had a horrible time at this hotel. There is no privacy - the windows open up to the lobby/guest areas, and also can see into another room if the blinds are raised. Our bathroom was connected to another bathroom through a balcony! So you had to keep it locked at all times. There was no air conditioning - our room was typically 10-20 degrees hotter than outside - if you opened the windows/ bathroom balcony door for air - you hear the lobby sounds and lights, making it hard to sleep and have to fear someone coming in from the other room. So physically the rooms aren't setup to meet basic hotel standards. The service wasn't great either. Room has opened containers in the refrigerator when we got here. The safe didn't work - didn't have batteries. The only fan in the room had a water cooling feature - but when you turned it on, gross black water came out - looks like it hadn't been cleaned in a long time. We asked for an iron - and they brought one but no ironing board. We ultimately booked another hotel after one night - and they were only willing to give us a one night refund. ##### Juan Stayed 5 nights in Oct 2023 ### 4/10 Poor #### Jorge 15 Dec 2025 Liked: Cleanliness Disliked: Property conditions & facilities Habitaciones muy pequeñas muy rudiosas. Se escucha el radio, TV y platicas de las otras habitaciones y no se puede dormir. ##### Jorge Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Eduardo 15 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy pacífico ##### Eduardo Stayed 2 nights in Sep 2025 ### 2/10 Terrible #### Salvador 14 Jul 2025 Disliked: Cleanliness, staff & service, room comfort Se ve muy bonito pero realmente no lo es cuando estas ahí ##### Salvador Stayed 3 nights in May 2025 ### 6/10 Okay #### Eugenio 29 May 2025 Liked: Staff & service No tiene aire acondicionado ##### Eugenio Stayed 1 night in May 2025 ### 6/10 Okay #### Judith 29 Dec 2024 Liked: Cleanliness, staff & service Disliked: Room comfort #### Goteras en el cuarto en el área de la cama - CARA El servicio es EXCELENTE especialmente el Sr Hernán y Gael. Realmente increíbles. El problema fue que hubo goteras que me caían directo a la cara en toda el área de la cama. Llamé a la recepción y me mandaron a Hernán para ayudarme pero no quisieron aceptar responsabilizarse ni reembolsarme ni bajarme la tarifa. Una pena, no volveré. Y una lástima por que el personal es EL MEJOR! ![](https://a.travel-assets.com/ugc/hotel-reviews/7DF10005FAD1661BBE911E5E06B820BF760F35FF1735502534301.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/45810057EA22A58C662BCA9562DA9F87EBAEE36B1735502538250.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4789F02ED42AC79AA0F8FC7D9241ED1EE0BAC9461735502540903.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ADEB17D49C0A466A0399C7019CBBF51A0F5F27971735502541393.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Judith Stayed 2 nights in Dec 2024 ### 8/10 Good #### Carla 23 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me gustó mucho la decoración del hotel, está muy limpio y minimalista. Los cuartos se controlan desde el celular, el abrir y cerrar la puerta, prender las luces, poner música, prender y apagar la tele. Fue un poco tardado prender la tele y poner música ya que no se conectaba al cuarto, pero ese fue el único problema que tuvimos. La tina está muy cómoda y limpia te dan sales de baño. Las camas están un poco duras y no tan cómodas. El desayuno que incluye es básico pero rico. La atención de la gente de recepción es excelente. ##### Carla Stayed 1 night in Dec 2024 ### 6/10 Okay #### Emanuele 26 Oct 2024 Liked: Staff & service Disliked: Cleanliness #### Buone idee ma da migliorare Molti capelli in terra. La stanza è piccola e il bagno sotto una scala senza finestra. ##### Emanuele Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### GERARDO C 21 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente El lugar muy lindo y tranquilo, ideal para descansar o relajarse solo o en pareja. El desayuno muy buena calidad y cantidad. Los empleados con un excelente servicio y amabilidad. ![](https://a.travel-assets.com/ugc/hotel-reviews/A0A871D1A1FAA72018735112C8AC75A7C6C1C1E41729485781601.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/14004D626A277CBB7C05084BD313F9FA4F478A9C1729485781897.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A5A1D9162DAF8B100615AC7459F7FB032D77EC061729485781711.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### GERARDO C Stayed 2 nights in Oct 2024 ### 8/10 Good #### Rodrigo 6 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Como cualquier otra no ofrece nada especial. ##### Rodrigo Stayed 1 night in Oct 2024 ### 6/10 Okay #### Tatiana 30 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### No me gustó No le gustó porque es caro para lo que recibes, la habitación muy bonita, pero muy chica y lo peor sin aire acondicionado, además solo puedas abrir la puerta con un app y eso no facilita nada. ##### Tatiana Stayed 1 night in May 2024 ### 4/10 Poor #### Victor 27 Apr 2024 Liked: Cleanliness Disliked: Property conditions & facilities No había aire acondicionado y el cuarto era un horno, las ventanas dan dentro del mismo hotel y el aire no circula ##### Victor Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Nicola 17 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Arredo sostenibile. Atmosfera molto intima e discreta. Gentilezza del personale. App per la gestione della stanza, musica inclusa, facile da usare. ##### Nicola Stayed 4 nights in Feb 2024 ### 8/10 Good #### Enrique sebastian 18 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities #### Agradable Muy agradable la bienvenida y el hotel en general pero nuestra cama estuvo muy dura y la regadera se rompió. ##### Enrique sebastian Stayed 1 night in Nov 2023 ### 10/10 Excellent #### AURORA 20 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy estético y limpio, muy buena atención! ##### AURORA Stayed 1 night in Oct 2023 ### 10/10 Excellent #### antonio j 19 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recomendable Es un hotel muy bonito, en un excelente lugar, a una cuadra del Paseo de la Reforma. ##### antonio j Stayed 1 night in Oct 2023 ## Expedia's Latest Trends ### Hotels > [Hotels in Cappawhite](https://www.expedia.co.uk/Cappawhite-Hotels.d3000409862.Travel-Guide-Hotels) > > [Hotels in Muskegon](https://www.expedia.co.uk/Muskegon-Hotels.d2326.Travel-Guide-Hotels) > > [Mandarin Oriental, Lago di Como](https://www.expedia.co.uk/Blevio-Hotels-Mandarin-Oriental.h3684389.Hotel-Information) > > [Historic Hotels in Istanbul](https://www.expedia.co.uk/Istanbul-Hotels-Historic-Hotel.0-0-d178267-tHistoricHotel.Travel-Guide-Filter-Hotels) > > [Les Appartements Paris Clichy](https://www.expedia.co.uk/Paris-Hotels-Les-Appartements-Paris-Clichy.h12856632.Hotel-Information) > > [Pug Seal Polanco Anatole France](https://www.expedia.co.uk/Mexico-City-Hotels-Pug-Seal-Anatole-France.h30662230.Hotel-Information) > > [All-Inclusive Hotels in Kigali](https://www.expedia.co.uk/Kigali-Hotels-All-Inclusive-Hotel.0-0-d1803-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [La Casa Azul](https://www.expedia.co.uk/Mexico-City-Hotels-La-Casa-Azul.h89317196.Hotel-Information) > > [Zocalo Central & Rooftop Mexico City](https://www.expedia.co.uk/Mexico-City-Hotels-Zocalo-Central-Mexico-City.h8511201.Hotel-Information) > > [The Old Hall Hotel](https://www.expedia.co.uk/Birmingham-Hotels-The-Old-Hall-Hotel.h83312100.Hotel-Information) > > [Hotel Real del Sur](https://www.expedia.co.uk/Mexico-City-Hotels-Hotel-Real-Del-Sur.h3347730.Hotel-Information) > > [ULIV Mexico City](https://www.expedia.co.uk/Mexico-City-Hotels-ULIV-Mexico-City.h110122446.Hotel-Information) > > [Bourne Court](https://www.expedia.co.uk/London-Hotels-Bourne-Court-In-Ruislip.h32666005.Hotel-Information) > > [All-Inclusive Hotels in Qatar](https://www.expedia.co.uk/Destinations-In-Qatar-All-Inclusive-Hotel.0-0-d149-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [5 Star Hotels in Torremolinos](https://www.expedia.co.uk/5Star-Torremolinos-Hotels.s50-0-d10205.Travel-Guide-Filter-Hotels) > > [Hyatt Regency Hua Hin](https://www.expedia.co.uk/Hua-Hin-Hotels-Hyatt-Regency-Hua-Hin.h807460.Hotel-Information) > > [Octavia Casa](https://www.expedia.co.uk/Mexico-City-Hotels-Octavia-Casa.h88086884.Hotel-Information) > > [The New Alexandra Hotel](https://www.expedia.co.uk/Llandudno-Hotels-The-New-Alexandra-Hotel.h24121387.Hotel-Information) ### Flights > [Flights from Paisley (GLA) to Dortmund (DTM)](https://www.expedia.co.uk/lp/flights/gla/dtm/glasgow-to-dortmund) > > [Flights from Chek Lap Kok (HKG) to Beijing (PEK)](https://www.expedia.co.uk/lp/flights/hkg/pek/hong-kong-to-beijing) > > [Flights from New Delhi (DEL) to Pindra (VNS)](https://www.expedia.co.uk/lp/flights/del/vns/delhi-to-varanasi) ### Activities > [Things to do in Hoa Lu](https://www.expedia.co.uk/Things-To-Do-In-Hoa-Lu.d6219816.Travel-Guide-Activities) ### Packages > [Richmond Holidays](https://www.expedia.co.uk/Richmond.d5666.Holidays-City-Breaks) > > [Mina Rashid Marina](https://www.expedia.co.uk/Mina-Rashid-Marina-Bur-Dubai.d553248635975357440.Attraction) ### General ---