Title: Residencia Polanco Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=978211&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Residencia Polanco Indulge in a stress-free stay with express check-in and luggage storage at your fingertips. Explore nearby Avenida Presidente Masaryk or National Museum of Anthropology for an unforgettable experience. ## Photo gallery for Residencia Polanco ![Exterior - Residencia Polanco (Mexico City)](https://images.trvl-media.com/lodging/1000000/980000/978300/978211/33074cc5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Residencia Polanco (Mexico City)](https://images.trvl-media.com/lodging/1000000/980000/978300/978211/0456c18b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Down duvets, pillow-top beds, blackout curtains, free WiFi - Residencia Polanco (Mexico City)](https://images.trvl-media.com/lodging/1000000/980000/978300/978211/eacbb766.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room (Preferential) | Private kitchen - Residencia Polanco (Mexico City)](https://images.trvl-media.com/lodging/1000000/980000/978300/978211/e7f37566.jpg?impolicy=resizecrop&rw=297&ra=fit) ![30-inch TV with cable channels - Residencia Polanco (Mexico City)](https://images.trvl-media.com/lodging/1000000/980000/978300/978211/ed041995.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of Polanco, Residencia Polanco offers a sophisticated retreat with amenities like dry cleaning/laundry services and in-room WiFi. Guests can enjoy perks like full breakfast, roundtrip airport shuttle, concierge services, tour/ticket assistance, luggage storage and an elevator. Previous guests praise the overall condition. ## Reviews 6.4 ## Popular amenities - Breakfast included - Parking included - Free Wi-Fi - Restaurant - Gym - Bar ## Room options ### Check availability for these dates Tonight [Feb 3 - Feb 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=978211&PinnedHotelID=978211&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=978211&PinnedHotelID=978211&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 4 - Feb 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=978211&PinnedHotelID=978211&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=978211&PinnedHotelID=978211&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=978211&PinnedHotelID=978211&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=978211&PinnedHotelID=978211&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=978211&PinnedHotelID=978211&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=978211&PinnedHotelID=978211&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 3 of 3 rooms ### View all photos for Standard Room, 1 King Bed ![Standard Room, 1 King Bed | Down duvets, pillow-top beds, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/1000000/980000/978300/978211/ef9e910e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed ### Highlights TV Rollaway/extra beds Cots/infant beds Blackout curtains Pillow-top bed Down duvet Private bathroom Cable channels - 646 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Preferential Room ![Preferential Room | Room amenity](https://images.trvl-media.com/lodging/1000000/980000/978300/978211/ea3d04aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferential Room ### Highlights TV Rollaway/extra beds Cots/infant beds Blackout curtains Pillow-top bed Down duvet Private bathroom Cable channels - 646 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room (Preferential) ![Deluxe Room (Preferential) | Room amenity](https://images.trvl-media.com/lodging/1000000/980000/978300/978211/91759a7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room (Preferential) ### Highlights Furnished lanai TV Blackout curtains Pillow-top bed Down duvet Private bathroom Cable channels Living room - 646 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Junior Room | Premium bedding, down duvets, Select Comfort beds, in-room safe](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1890000/1887800/1887706/e16e8c16_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### St Isidro Suites Corporate Housing SPA & Wellness Center Miguel Hidalgo - Hot tub - Breakfast included - Spa - Pet-friendly 9.2 Wonderful 1,005 reviews £131 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Mexico-City-Hotels-St-Isidro-Corporate-Housing.h1887706.Hotel-Information?chkin=2026-2-6&chkout=2026-2-7&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=4cc1fab1-6e23-4eb4-8307-17211349b6f1&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/16000000/15630000/15621300/15621287/eca98ac7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Mexico - Toreo by IHG Naucalpan - Breakfast included - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 602 reviews £70 includes taxes & fees 14 Feb - 15 Feb [](https://www.expedia.co.uk/Mexico-City-Hotels-Holiday-Inn-Express-Mexico-Toreo.h15621287.Hotel-Information?chkin=2026-2-14&chkout=2026-2-15&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=4cc1fab1-6e23-4eb4-8307-17211349b6f1&top_cur=GBP) Ad ![5 restaurants, breakfast, lunch, dinner served; French cuisine ](https://images.trvl-media.com/lodging/1000000/10000/4700/4641/dfbbea61.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Presidente Mexico City by IHG Polanco - Spa - Pet-friendly - Free Wi-Fi - Restaurant 9.4 Exceptional 2,196 reviews £247 includes taxes & fees 21 Feb - 22 Feb [](https://www.expedia.co.uk/Mexico-City-Hotels-InterContinental-Presidente-Mexico-City.h4641.Hotel-Information?chkin=2026-2-21&chkout=2026-2-22&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=4cc1fab1-6e23-4eb4-8307-17211349b6f1&top_cur=GBP) Ad ![Alexander Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/100000000/99700000/99694600/99694557/86671c65_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Alexander, Member of The Leading Hotels of the World Miguel Hidalgo - Spa - Free Wi-Fi - Restaurant - Air-conditioning 9.6 Exceptional 78 reviews £511 includes taxes & fees 3 Mar - 4 Mar [](https://www.expedia.co.uk/Mexico-City-Hotels-Hotel-Alexander.h99694557.Hotel-Information?chkin=2026-3-3&chkout=2026-3-4&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=4cc1fab1-6e23-4eb4-8307-17211349b6f1&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1430000/1429600/1429565/e37d3a2a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Camino Real Pedregal Mexico Magdalena Contreras - Spa - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 1,506 reviews £119 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Mexico-City-Hotels-Camino-Real-Pedregal-Mexico.h1429565.Hotel-Information?chkin=2026-2-9&chkout=2026-2-10&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=4cc1fab1-6e23-4eb4-8307-17211349b6f1&top_cur=GBP) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1570000/1563000/1562945/96656b58.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Zona Centro by IHG Downtown Mexico City - Pool - Kids’ pool - Free Wi-Fi - Restaurant 9.2 Wonderful 1,000 reviews £85 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Mexico-City-Hotels-Holiday-Inn-Mexico-Buenavista.h1562945.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=4cc1fab1-6e23-4eb4-8307-17211349b6f1&top_cur=GBP) Ad ![Outdoor pool, free pool cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/85000000/84760000/84753200/84753116/42fe03b8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Volga, Member of Preferred Hotels & Resorts Reforma - Pool - Breakfast included - Spa - Pet-friendly 9.2 Wonderful 159 reviews £417 includes taxes & fees 21 Feb - 22 Feb [](https://www.expedia.co.uk/Mexico-City-Hotels-Volga.h84753116.Hotel-Information?chkin=2026-2-21&chkout=2026-2-22&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=4cc1fab1-6e23-4eb4-8307-17211349b6f1&top_cur=GBP) Ad ![Restaurant](https://images.trvl-media.com/lodging/10000000/9510000/9503500/9503455/w3109h2325x0y0-b6f60659.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Mexico City Satelite by IHG Ciudad Satélite - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 1,002 reviews £80 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Mexico-City-Hotels-City-Express-Plus-Satelite.h9503455.Hotel-Information?chkin=2026-2-15&chkout=2026-2-16&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=4cc1fab1-6e23-4eb4-8307-17211349b6f1&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/12000000/11080000/11075500/11075453/ed873aec.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn México Santa Fe by IHG Santa Fe - Free Wi-Fi - Restaurant - Air-conditioning - Gym 8.6 Excellent 364 reviews £71 includes taxes & fees 13 Feb - 14 Feb [](https://www.expedia.co.uk/Mexico-City-Hotels-Holiday-Inn-Mexico-Santa-Fe.h11075453.Hotel-Information?chkin=2026-2-13&chkout=2026-2-14&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=4cc1fab1-6e23-4eb4-8307-17211349b6f1&top_cur=GBP) Ad ![Free continental breakfast on weekdays ](https://images.trvl-media.com/lodging/2000000/1600000/1590600/1590516/4d7d0d4c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Mexico Reforma by IHG Reforma - Breakfast included - Free Wi-Fi - Business services - Laundry room 9.0 Wonderful 1,000 reviews £108 includes taxes & fees 7 Feb - 8 Feb [](https://www.expedia.co.uk/Mexico-City-Hotels-Holiday-Inn-Express-Mexico-Paseo-De-La-Reforma.h1590516.Hotel-Information?chkin=2026-2-7&chkout=2026-2-8&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=4cc1fab1-6e23-4eb4-8307-17211349b6f1&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Residencia-Polanco.h978211.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Residencia-Polanco.h978211.Hotel-Information) ## About the area Located in Polanco, a neighbourhood in Mexico City, Residencia Polanco is in the entertainment district and near a metro station. Chapultepec Castle and Palacio de Bellas Artes are cultural highlights, and travellers looking to shop may want to visit Paseo de la Reforma and Avenida Presidente Masaryk. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Mexico City Arena. [Visit our Mexico City travel guide](https://www.expedia.co.uk/Mexico-City.dx178285) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.43638%2C-99.18512&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=EF4Mnjy5jRUjw5TuQqPHPqQeFiU=) Newton 272, Col. Chapultepec Morales, Mexico City, MDF, 10200 ### What's nearby - ![Avenida Presidente Masaryk and Moliere street signs in Polanco, Mexico](https://images.trvl-media.com/place/6195504/1c50628e-3c5f-4fd5-9fbc-0d9d662eec3c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Avenida Presidente Masaryk 7 min walk \- 0.4 miles - ![Wish we would have started the Mexico adventure at the Anthropological Museum as it houses some of the best artifacts, information and history from the many diverse cultures of the past. ](https://images.trvl-media.com/place/2265/d3874d34-fe3f-49ea-b17c-01b5137b51ef.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) National Museum of Anthropology 17 min walk \- 0.9 miles - ![Paseo de La Reforma avenue and Angel of Independence Monument - Mexico City, Mexico](https://images.trvl-media.com/place/179290/3a01d0ca-bd22-4b94-820e-cbeee93de6a1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Paseo de la Reforma 19 min walk \- 1.0 mile - Embassy of Canada 12 min walk \- 0.7 miles - Spanish Consulate General 12 min walk \- 0.7 miles ### Getting around - Polanco Station 10 min walk - Mexico City Buenavista Station 17 min drive - Benito Juarez International Airport (MEX) 34 min drive ### Restaurants - La Docena 3 min walk - Siembra Tortilleria 1 min walk - SiembraTortilleria/Comedor 2 min walk - La Posada del Sancho 3 min walk - Monarch Haus 4 min walk ## About this property ### Residencia Polanco Hotel near Paseo de la Reforma Near Avenida Presidente Masaryk, Residencia Polanco provides free breakfast, dry cleaning/laundry services and a gym. Stay connected with free in-room WiFi. You'll also find perks such as: - Free self-parking - Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-in - Concierge services, a lift and smoke-free property - Guest reviews give good marks for the overall condition Room features All guestrooms at Residencia Polanco have comforts such as free WiFi and room service. Extra conveniences in all rooms include: - Pillowtop mattresses and down duvets - Bathrooms with baths or showers and free toiletries - 30-inch TVs with cable channels - Daily housekeeping and phones ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/105000000/104150000/104144000/104143927/0fa4254b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### VICENTE SUAREZ by Mr. W La Condesa - Kitchen - Washing machine - Free Wi-Fi - 24/7 front desk 8.8 Excellent 3 reviews £89 includes taxes & fees 10 Feb - 11 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=104143927&PinnedHotelID=104143927&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily local cuisine breakfast ](https://images.trvl-media.com/lodging/107000000/106420000/106420000/106419949/4a661b9a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Hannah B&B Boutique Miguel Hidalgo - Breakfast included - Free Wi-Fi 9.4 Exceptional 27 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=106419949&PinnedHotelID=106419949&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Room, 1 Double Bed (Puebla) | Living area | 32-inch Smart TV with digital channels, TV](https://images.trvl-media.com/lodging/84000000/83260000/83257600/83257563/cd905916.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CASA NIAGARA Reforma - 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Free Wi-Fi - 24/7 front desk 6.2 53 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=85076464&PinnedHotelID=85076464&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/5000000/5000000/4995000/4994928/dbe5e60e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence L'heritage Hipólito Taine by Bluebay Polanco - Parking included - Free Wi-Fi - Gym - Room service 7.2 Good 470 reviews £88 includes taxes & fees 4 Feb - 5 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=4994928&PinnedHotelID=4994928&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/17000000/16580000/16577900/16577833/9bccbeb4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Reforma Guest House Reforma - Spa - Pet-friendly - Free Wi-Fi - Gym 9.4 Exceptional 173 reviews £104 includes taxes & fees 4 Mar - 5 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=16577833&PinnedHotelID=16577833&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=978211&PinnedHotelID=978211&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=978211,104143927,106419949,83257563,83112733) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Area shuttle (surcharge) - Free self parking on site - Limited on-site self parking ### Food and drink - Free breakfast available ### Things to do - Gym ### Family friendly - Laundry facilities - Living room ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Accessibility - Lift ### More - 1 building - 4 floors - Built in 1997 - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Pillowtop mattress ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer (on request) - Private bathroom - Towels provided ### Entertainment - 30-inch TV with cable channels ### Food and drink - Limited room service ### More - Free local calls - Living room - Phone ## Policies ### Check-in Check-in start time: 7:00 AM; check-in end time: 11:00 PM Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation The front desk is open daily from 7:00 AM - 11:00 PM Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms ### Property is also known as Residencia Hotel Polanco Residencia Polanco Residencia Polanco Hotel Mexico City Residencia Polanco Mexico City Residencia Polanco Hotel Residencia Polanco Hotel Residencia Polanco Mexico City Residencia Polanco Hotel Mexico City ## Frequently asked questions ### Is Residencia Polanco pet-friendly? ### How much is parking at Residencia Polanco? ### What time is check-in at Residencia Polanco? ### What time is check-out at Residencia Polanco? ### Does Residencia Polanco provide a shuttle to the airport? ### Where is Residencia Polanco located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Residencia Polanco Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.0 Cleanliness ### 8.6 Location ### 7.2 Staff & service ### 6.0 Property conditions & facilities 10 - Excellent 45 8 - Good 84 6 - Okay 87 4 - Poor 52 2 - Terrible 33 ## Reviews ### 2/10 Terrible #### Anyonio, Mexico City 4 Oct 2020 This place NO LONGER EXISTS but they have NOT brought down any of their listings. Their phone numbers DON'T work and I nonetheless got charged for reserving at this non-existent hotel! ##### Anyonio Stayed 1 night in Oct 2020 ### 6/10 Okay #### Julio, Tijuana 28 Feb 2020 Francamente lo único que vale la pena es la ubicación. El precio por el servicio no de hospedaje es alto ##### Julio Stayed 1 night in Feb 2020 ### 4/10 Poor #### Verified traveller 15 Feb 2020 Liked: Staff & service Disliked: Amenities, property conditions & facilities Es un hotel que podría ser muy hermoso pero esta muy descuidado sin mantenimiento, las toallas rotas y las sabanas viejas. El.precio ed caro por la zona porque esta en un excelente lugar pero creo que podrían invertirle un poco y estaría magnífico. ##### Verified traveller Stayed 1 night in Feb 2020 ### 8/10 Good #### JESUS A 12 Dec 2019 Liked: Cleanliness, staff & service #### Bueno Estan viejas las instalaciones pero esta muy bien ubicado ##### JESUS A Stayed 1 night in Dec 2019 ### 6/10 Okay #### Minda, Shelton 1 Nov 2019 Liked: Cleanliness, staff & service Disliked: Amenities This is a semi-apartment building - what they used to call a residential hotel. There is a nicely appointed living room, a kitchen with a microwave (needs a mini- fridge, which my room had last year), a good bedroom (with a very cranky TV), and a decent bathroom, which they have really tried to update. No AC in the summer, no heat in the winter . . . there’s a large fan for the former and an electric heater for the latter. Excellent location, fabulous service. ##### Minda Stayed 1 night in Oct 2019 ### 6/10 Okay #### Verified traveller 21 Oct 2019 Liked: Staff & service La ubicación es excelente, pero las habitaciones se ven viejas y descuidadas. ##### Verified traveller Stayed 1 night in Oct 2019 ### 2/10 Terrible #### EDUARDO, Acapulco, Gro. Mexico 27 Aug 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities El establecimiento es una porqueria insalubre y ademas no es lo mismo que lo que muestran en su publicidad, es pura mentira fue lo peor que hice el llegar a ese Motel por que no es hotel es una pocilga. ##### EDUARDO Stayed 3 nights in Aug 2019 ### 6/10 Okay #### mario 25 Aug 2019 Liked: Staff & service Disliked: Property conditions & facilities #### Mi experiencia en Residencia Polanco Buena ubicación, pero el estado de mantenimiento está muy deteriorado. ##### mario Stayed 2 nights in Aug 2019 ### 4/10 Poor #### Octavio 26 Jul 2019 Disliked: Cleanliness, amenities, property conditions & facilities Las habitaciones están en condiciones muy lamentables de estado de conservación y equipamiento básico, es un hotel muy viejo que no ha recibido el mantenimiento adecuado. ##### Octavio Stayed 1 night in Jul 2019 ### 6/10 Okay #### Verified traveller 16 Jul 2019 Muy bien ubicado y buen precio pero ya estan las instalaciones muy viejas para una noche estuvo bien ##### Verified traveller Stayed 1 night in Jul 2019 ### 8/10 Good #### Verified traveller 28 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Propreté et tranquillité dans ce charmant hôtel, point négatif la connexion internet...coupure sans arrêt. ##### Verified traveller Stayed 1 night in Jun 2019 ### 6/10 Okay #### Verified traveller 19 Jun 2019 Disliked: Staff & service, amenities, property conditions & facilities No me gusto descuidado, viejo, dejado, no hay atencion, muy limitado, no hay telefono, no olía bien ##### Verified traveller Stayed 1 night in Jun 2019 ### 6/10 Okay #### Verified traveller 6 Jun 2019 Liked: Cleanliness, staff & service Muy buen trato, buenas y amigables personas, el lugar descuidado y viejo ##### Verified traveller Stayed 1 night in Jun 2019 ### 10/10 Excellent #### GG 31 May 2019 Liked: Cleanliness, amenities, property conditions & facilities La persona de recepción, nada atento, resolviendo problemas personal en el celular ##### GG Stayed 2 nights in May 2019 ### 8/10 Good #### Verified traveller 20 May 2019 Liked: Staff & service Disliked: Amenities, property conditions & facilities Buena ubicación pero extremadamente viejo,el personal amable. No volvería ##### Verified traveller Stayed 1 night in May 2019 ### 8/10 Good #### Verified traveller 5 May 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities buena ubicación para las actividades que realizo en la ciudad de Mexico, y los servicios son buenos, la atención del personal es excelente muy amables ##### Verified traveller Stayed 1 night in Apr 2019 ### 4/10 Poor #### LUIS 30 Apr 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mixed views It's a mix of feeling toward this Hotel. I think that management don't care very much about this Hotel and the potential it has in the area. The front desk people are very nice. No A/C , Need to ask for an electric fan for the night, the bed sheet was never changed but was neatly fixed every day, (4 days). Don't get me wrong its a very beautiful hotel and the area is amazing. The owner needs to improve more the building....and place towels daily, and not to wait until your guest need one and have to ask for it. At least I have few good stories to tell. ##### LUIS Stayed 4 nights in Apr 2019 ### 8/10 Good #### Verified traveller 30 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities Muy buena ubicación en una zona segura y el personal muy amable y servicial ##### Verified traveller Stayed 1 night in Apr 2019 ### 4/10 Poor #### JAIME 17 Apr 2019 Disliked: Staff & service, amenities, property conditions & facilities NO cuentan con aire acondicionado, ni ventiladores. las chapas de la entrada de la habitacion se bloquean a cada rato, no hay botellas de agua en el cuarto, el sistema de cable de la tv. no funciona, el control no funcionaba me lo cambiaron y tampoco funcionaba. Solicite una factura y se negaron a otorgarmela, ocacionandome un gran problema ##### JAIME Stayed 4 nights in Apr 2019 ### 2/10 Terrible #### Shilo 17 Apr 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Do not stay here! This hotel is absolutely horrible. There's black mold in the bathrooms, multiple smoke alarms that were beeping non-stop because the batteries were dying, dirty sheets, windows that don't lock, and they only provide one towel. I have nothing a positive to say about this hotel. ##### Shilo Stayed 7 nights in Apr 2019 ### 2/10 Terrible #### Verified traveller 16 Apr 2019 Disliked: Cleanliness, amenities, property conditions & facilities Lo único bueno que tiene es la ubicación, Expedia cobro carísima La Comisión. Salía más barato directamente en el hotel. Las habitaciones no corresponden a las fotos que Expedia muestra. ##### Verified traveller Stayed 1 night in Apr 2019 ### 4/10 Poor #### Verified traveller 8 Apr 2019 Liked: Property conditions & facilities Maintenence all around it poor bath, bathroom, Elevtrical instalation ##### Verified traveller Stayed 3 nights in Apr 2019 ### 10/10 Excellent #### Katan 25 Mar 2019 Liked: Cleanliness, staff & service, room comfort #### Spacious The hotel was spacious and it had nice beds and rooms, it’s a little old but the price is alright. ##### Katan Stayed 1 night in Mar 2019 ### 8/10 Good #### LUIS, Puebla 19 Mar 2019 Liked: Cleanliness, staff & service El hotel cuenta con estacionamiento, lo cual se agradece. El presonal es muy amable, el unico problema significativo es que no cuenta con aire acondicionado y/o calefaccion, lo cual representa una gran falla para los estandares de la zona urbano donde se localiza el hotel. ##### LUIS Stayed 2 nights in Mar 2019 ### 4/10 Poor #### JULIA 7 Mar 2019 Muy viejo. Todo, sucio. Las puertas no cierran. 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