Title: Puerta Alameda Suites Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire condo # Puerta Alameda Suites Condo with a marina, steps from Alameda Central ![Exclusive Apartment, Terrace, City View | Terrace/patio](https://images.trvl-media.com/lodging/17000000/16410000/16403000/16402908/3b867e08.jpg?impolicy=resizecrop&rw=598&ra=fit) ![City Apartment, 2 Bedrooms, City View | 2 bedrooms, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/17000000/16410000/16403000/16402908/eb142b92.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/17000000/16410000/16403000/16402908/ee761709.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Street view](https://images.trvl-media.com/lodging/17000000/16410000/16403000/16402908/9ce4ef5a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/17000000/16410000/16403000/16402908/b5e5fb2c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Located close to Alameda Central and Palacio de Bellas Artes, Puerta Alameda Suites provides a marina, a terrace and a coffee shop/cafe. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi. 8.8 Excellent ## Popular amenities - Outdoor space - Laundry - Parking included - Kitchen - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct 19 - Oct 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=16402908&PinnedHotelID=16402908&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=16402908&PinnedHotelID=16402908&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 20 - Oct 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=16402908&PinnedHotelID=16402908&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=16402908&PinnedHotelID=16402908&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=16402908&PinnedHotelID=16402908&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=16402908&PinnedHotelID=16402908&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=16402908&PinnedHotelID=16402908&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=16402908&PinnedHotelID=16402908&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 15 of 15 rooms ![Superior Apartment | 2 bedrooms, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/17000000/16410000/16403000/16402908/572d5006.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment ### Highlights Soundproofed Individually furnished Individually decorated Free cots/infant beds Kitchen Fridge Smart TV Washer/dryer - 538 sq ft - 1 bedroom - Sleeps 5 - 1 Queen Bed and 2 Single Sofa Beds ![Classic Apartment, 1 Bedroom | Living room | 32-inch Smart TV with satellite channels, TV, Netflix](https://images.trvl-media.com/lodging/17000000/16410000/16403000/16402908/143c13a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Apartment, 1 Bedroom ### Highlights Soundproofed Individually furnished Individually decorated Free cots/infant beds Kitchen Fridge Smart TV Washer/dryer - 484 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Single Sofa Bed ![Grand Apartment, 2 Bedrooms, Garden View | Living room | 32-inch Smart TV with satellite channels, TV, Netflix](https://images.trvl-media.com/lodging/17000000/16410000/16403000/16402908/cd2bea04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Apartment, 2 Bedrooms, Garden View ### Highlights Soundproofed Individually furnished Individually decorated Free cots/infant beds Kitchen Fridge Smart TV Washer/dryer - 786 sq ft - 2 bedrooms - Sleeps 4 - 2 Queen Beds and 1 Single Sofa Bed ![Exclusive Apartment, Terrace, City View | 2 bedrooms, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/17000000/16410000/16403000/16402908/37c1a899.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Apartment, Terrace, City View ### Highlights Terrace Soundproofed Individually furnished Individually decorated Air conditioning Kitchen Fridge Smart TV - 786 sq ft - 2 bedrooms - City view - Sleeps 4 - 1 Queen Bed and 1 Double Bed ![Deluxe Apartment, 3 Bedrooms | 2 bedrooms, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/17000000/16410000/16403000/16402908/d2ddc8ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 3 Bedrooms ### Highlights Soundproofed Individually furnished Individually decorated Free cots/infant beds Kitchen Fridge Smart TV Washer/dryer - 800 sq ft - 3 bedrooms - Sleeps 6 - 2 Queen Beds, 1 Double Bed and 1 Single Futon ![Deluxe Apartment, 2 Bedrooms, Balcony, City View | 2 bedrooms, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/17000000/16410000/16403000/16402908/110cbebd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 2 Bedrooms, Balcony, City View ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Kitchen Fridge Smart TV - 54 sq ft - 2 bedrooms - City view - Sleeps 5 - 1 Queen Bed, 1 Double Bed and 1 Single Sofa Bed ![Grand Apartment, 3 Bedrooms | 2 bedrooms, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/17000000/16410000/16403000/16402908/fcee2c5e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Apartment, 3 Bedrooms ### Highlights Soundproofed Individually furnished Individually decorated Free cots/infant beds Kitchen Fridge Smart TV Blackout curtains - 1098 sq ft - 3 bedrooms - City view - Sleeps 9 - 1 King Bed, 2 Queen Beds, 1 Single Bed, 1 Single Futon and 1 Single Sofa Bed ![Gallery Apartment, 3 Bedrooms, Courtyard View | 2 bedrooms, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/17000000/16410000/16403000/16402908/a522dd42.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Gallery Apartment, 3 Bedrooms, Courtyard View ### Highlights Soundproofed Individually furnished Individually decorated Free cots/infant beds Kitchen Fridge Smart TV Hypo-allergenic bedding - 797 sq ft - 3 bedrooms - Sleeps 8 - 2 Queen Beds, 1 Double Bed, 1 Single Bed and 1 Single Sofa Bed ![Classic Apartment, 2 Bedrooms | 2 bedrooms, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/17000000/16410000/16403000/16402908/5061daf2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Apartment, 2 Bedrooms ### Highlights Soundproofed Individually furnished Individually decorated Kitchen Fridge Smart TV Washer/dryer 2 bedrooms - 786 sq ft - 2 bedrooms - Sleeps 4 - 2 Queen Beds ![Family Apartment | Living area | 32-inch Smart TV with satellite channels, TV, Netflix](https://images.trvl-media.com/lodging/17000000/16410000/16403000/16402908/23995653.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment ### Highlights Soundproofed Individually furnished Individually decorated Kitchen Fridge Smart TV Washer/dryer Separate bedroom - 484 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Single Sofa Bed ![Premium Apartment | Living area | 32-inch Smart TV with satellite channels, TV, Netflix](https://images.trvl-media.com/lodging/17000000/16410000/16403000/16402908/dbbd9a8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Apartment ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Kitchen Fridge Smart TV - 3 bedrooms - City view - Sleeps 8 - 1 King Bed, 1 Queen Bed, 1 Double Bed and 1 Large Single Bed ![Standard Apartment, 1 Bedroom | 2 bedrooms, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/17000000/16410000/16403000/16402908/afba63db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 1 Bedroom ### Highlights Soundproofed Individually furnished Individually decorated Kitchen Fridge Smart TV Washer/dryer Separate bedroom - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Comfort Apartment | Dining room](https://images.trvl-media.com/lodging/17000000/16410000/16403000/16402908/158e1569.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Apartment ### Highlights Soundproofed Individually furnished Individually decorated Kitchen Fridge Smart TV Washing machine 2 bedrooms - 2 bedrooms - Sleeps 6 - 1 Queen Bed, 1 Double Bed, 1 Single Bed and 1 Single Sofa Bed ![Traditional Apartment | Living area | 32-inch Smart TV with satellite channels, TV, Netflix](https://images.trvl-media.com/lodging/17000000/16410000/16403000/16402908/9143ecde.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Apartment ### Highlights Soundproofed Individually furnished Individually decorated Kitchen Fridge Smart TV Separate bedroom Blackout curtains - 1 bedroom - Sleeps 4 - 1 Queen Bed, 1 Double Sofa Bed and 1 Single Sofa Bed ![City Apartment, 2 Bedrooms, City View | Terrace/patio](https://images.trvl-media.com/lodging/17000000/16410000/16403000/16402908/426d1e8d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### City Apartment, 2 Bedrooms, City View ### Highlights Separate dining area Soundproofed Individually furnished Individually decorated Kitchen Fridge Smart TV 2 bedrooms - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Puerta-Alameda-Suites.h16402908.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Puerta-Alameda-Suites.h16402908.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.43441%2C-99.14579&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=UeQMHpp2QkdpILpLNfQTEyPz_ag=) Revillagigedo 18, Centro Histórico, Cuauhtémoc, Mexico City, CDMX, 06010 #### What's nearby - Alameda Central - 2 min walk - 0.1 miles - Paseo de la Reforma - 5 min walk - 0.3 miles - Palacio de Bellas Artes - 7 min walk - 0.4 miles - Zócalo - 19 min walk - 1.0 mile - Angel of Independence Monument - 3 min drive - 1.7 miles #### Getting around - Juarez Station - 5 min walk - Mexico City Buenavista Station - 12 min drive - Benito Juarez International Airport (MEX) - 23 min drive #### Restaurants - ‪El Cardenal - ‬1 min walk - ‪Starbucks - ‬2 min walk - ‪La Cervecería de Barrio - ‬1 min walk - ‪Sanborns Bamer - ‬2 min walk - ‪Terraza Alameda - ‬1 min walk ## About this property ### Entire place You'll have the entire condo to yourself and will only share it with other guests in your party. ### Puerta Alameda Suites Condo with a marina, steps from Alameda Central This smoke-free condo building features a marina, a coffee shop/cafe and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a garden and a front desk safe are on-site. Each condo provides a kitchen with a fridge, an oven, a stovetop and a microwave. A Smart TV with satellite channels and Netflix provide a bit of entertainment, and guests will also find comforts, such as premium bedding and a down duvet. Weekly housekeeping is available. Puerta Alameda Suites offers 17 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. Accommodation at this 3.5-star condo has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers. This Mexico City condo provides complimentary wireless Internet access. 32-inch Smart televisions come with satellite channels and Netflix. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a weekly basis. 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consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 17 units - Bicycle rentals - Built in 2008 - Garden - Individual decor - Individual furnishings - Soundproofing ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation There is no front desk at this property Guests will receive an email within 48 hours before arrival with check-in instructions; your host will greet you To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation ### Access methods Host will greet you ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 35 per vehicle (maximum occupancy 7) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve on-site parking This property accepts credit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited Long-term renters welcome Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Parking height restrictions apply ### Property is also known as Puerta Alameda Suites Apartment Mexico City Puerta Alameda Suites Apartment Puerta Alameda Suites Apartment Mexico City Puerta Alameda Suites Mexico City Apartment Puerta Alameda Suites Mexico City Mexico City Puerta Alameda Suites Apartment Apartment Puerta Alameda Suites Puerta Alameda Suites Apartment Puerta Alameda Suites Puerta Alameda Suites Condo Puerta Alameda Suites Mexico City Puerta Alameda Suites Condo Mexico City ## Frequently asked questions ### Is Puerta Alameda Suites pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Puerta Alameda Suites? > Self-parking is free at this property. ### What time is check-in at Puerta Alameda Suites? > Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Puerta Alameda Suites? > Checkout is at 11:00 AM. ### Does Puerta Alameda Suites provide a shuttle to the airport? > Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of USD 35 per vehicle applies. ### Where is Puerta Alameda Suites located? > Located in Reforma, this condo building is within a 10-minute walk of Alameda Central and Palacio de Bellas Artes. Paseo de la Reforma and Zócalo are also within 1 mi (2 km). Juarez Station is only a 5-minute walk and Hidalgo Station is 6 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Puerta Alameda Suites Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 99 8 - Good 35 6 - Okay 13 4 - Poor 6 2 - Terrible 7 ### 9.0/10 Cleanliness ### 8.8/10 Staff & service ### 9.0/10 Amenities ### 9.0/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### James 30 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Good place to stay ##### James Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Dianne 28 Feb 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Comfortable place to stay and good location ##### Dianne Stayed 6 nights in Feb 2025 ### 10/10 Excellent #### sergio Humberto 20 Nov 2024 Liked: Cleanliness, property conditions & facilities, communication Thank we had a great staying ##### sergio Humberto Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### leobardo 18 Jun 2025 Liked: Cleanliness, property conditions & facilities Everything was good ##### leobardo Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Fabio 1 Dec 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Nice room, easy área to shopping and dining. ##### Fabio Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### John Fredy 21 Jan 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Very personalized service and unbeatable location in the heart of the city. Walking distance to so many points of interest. ##### John Fredy Stayed 1 night in Jan 2025 ### 8/10 Good #### Ciro 15 Jan 2023 Liked: Cleanliness, amenities, property conditions & facilities Good place in a very nice location. Easy to get to downtown walking. ##### Ciro ### 10/10 Excellent #### Martin Omar 6 Nov 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Great place in a good location. Excellent service! ##### Martin Omar Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Marcia 16 Feb 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication The management offered personalized service, and the location could not have been better. I will definitely stay at Puerta Alameda Suites again on my next visit to Mexico. ##### Marcia Stayed 1 night in Feb 2024 ### 8/10 Good #### Valeria De Leon 12 Mar 2025 Liked: Cleanliness, property conditions & facilities, communication Very good location and safe area for tourists. The only thing I thought it was slightly odd was that the person in charge of the apartment goes to pick up the trash from the apartment daily and might go inside the apartment when you’re not there. Nothing too crazy, the person was still very respectful and everything was nice and safe. ##### Valeria De Leon Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Diana 2 May 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication It was a good day wonderful stay. Will Definitely contact again ##### Diana Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Carol 2 Dec 2024 Liked: Cleanliness, property conditions & facilities, communication Great start. The apartment was a little noisy at night with sound from surrounding rooms, but otherwise was a very nice stay. ##### Carol Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### Maria L 3 Sept 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication I have been to Mexico City various times and I had no idea of this location. It was amazing. Truly a gem. Would highly recommend. ##### Maria L Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Sonia 6 Jan 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication We loved this property! Perfect for big group specially if traveling with kids. It felt very safe and very spacious. I will definitely be staying here again. I highly recommend! ##### Sonia ### 10/10 Excellent #### Travis 19 Dec 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Fantastic unit! ##### Travis Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Dipak 2 Apr 2024 Liked: Cleanliness, property conditions & facilities, communication Excellent attentive and responsive team. WhatsApp support and communication was amazing! ##### Dipak Stayed 7 nights in Mar 2024 ### 10/10 Excellent #### Omar 31 Dec 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Good service. Very Respectful and keep lines of communication open ##### Omar Stayed 4 nights in Dec 2023 ### 8/10 Good #### sandra 1 Nov 2023 Liked: Cleanliness, room comfort, communication Was good, beds a little hard and pillows not to comfortable. If the provide coffee and maybe water the guess will appreciate. Besides that everything was good. ##### sandra Stayed 1 night in Oct 2023 ### 8/10 Good #### DEBRA 6 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The condo was very nice, roomy, clean, had all the amenities of home Plus the management (Bruce and his staff)was attentive and very personable . The door people do not speak English (you are in Mexico) and we’re not the friendliest people. Would recommend this place if you are staying a few days or weeks. ##### DEBRA ### 8/10 Good #### Alan 6 Jun 2024 Liked: Cleanliness, property conditions & facilities, communication Water heater was not turned on. Had to wait a day to get it turned on. Other than that awesome place. ##### Alan Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### GERARDO 30 Jan 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication It was just perfect, I was right there where downtown heart is, very secure area, I just loved the building, it has swimming pool, Gym, its clean and safe, and the best was the Host services, they are very professional Miss Odra and all her team, were just great I asked for coffe and water and they were very kind and helpful, I felt like home & very welcomed. I am happy, I did my job, did some shopping, and I had a tour to Cholula, by the way all meeting points were walking distance, from building. Thank you very much ##### GERARDO Stayed 6 nights in Jan 2024 ### 4/10 Poor #### Norma 11 Dec 2023 Disliked: Cleanliness #### Puerta Alameda The bathroom smelled like a public bathroom. The shower drainage was clogged. Had a bad smell. No extra lock at the door. ##### Norma Stayed 4 nights in Dec 2023 ### 2/10 Terrible #### fernando 26 Oct 2023 Disliked: Cleanliness, room comfort, communication #### STAY WAY. BAD DEAL. Propery manager did not pick up phone after multiple call to get in. The security gaurd at the door was not helpful nor cared the help. Very dark area. Wife felt unsafe.0v I'm out my money and spent hours tring to find anther hotel. STAY WAY. ![](https://a.travel-assets.com/ugc/hotel-reviews/5E6B43E41BE92DDA9B3FE9D31428E4C110BFED891698322435536.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### fernando Stayed 1 night in Oct 2023 ### 4/10 Poor #### Da Quan 19 Jan 2024 Liked: Communication Disliked: Cleanliness, amenities, property conditions & facilities The staff is good. The builder has several hundreds of apts individually owned. All kinds of people were in and out. So there is no sense of security. The apt itself is also in poor condition. Worn floors throughout. Bathrooms are also in poor condition and smells terribly. Everywhere you look is outdated and needs repairs. One of the “window panels” almost detached from the frame and can fall any time. Not worth half what we paid for. The pictures on the website are deceiving. ##### Da Quan Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Ignacio 20 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Excelente ubicación, la mejor comunicación, nos ayudaron a resolver detalles. 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