Title: Casona Roma Norte Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=2265&destination=Mexico+City%2C+Mexico&selected=105885021&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Casona Roma Norte Brunch options at two restaurants provide a delicious start to the day before guests retreat to the peaceful surroundings of this urban sanctuary ## Photo gallery for Casona Roma Norte ![Front of property - Casona Roma Norte (Mexico City)](https://images.trvl-media.com/lodging/106000000/105890000/105885100/105885021/781985b9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/a2ccc548-0e00-47b1-8b8f-3031d98a519b-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Front of property - Casona Roma Norte (Mexico City)](https://images.trvl-media.com/lodging/106000000/105890000/105885100/105885021/aac36bed.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Casona Luxury | Premium bedding, down duvets, memory-foam beds, minibar - Casona Roma Norte (Mexico City)](https://images.trvl-media.com/lodging/106000000/105890000/105885100/105885021/f0dd2ad4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Casona Roma Norte (Mexico City)](https://images.trvl-media.com/lodging/106000000/105890000/105885100/105885021/fd82d01c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Casona Roma Norte sits amid the historic charm of Reforma 222 and Chapultepec Castle, offering a tranquil garden retreat and coffee shop. Travelers can relax at one of three bars or book rejuvenating spa treatments including aromatherapy and reflexology sessions. VIP Access ## Reviews 8.6 Excellent ## Popular amenities - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available - Laundry room £399 includes taxes & fees 3 May - 4 May VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=105885021&PinnedHotelID=105885021&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=105885021&PinnedHotelID=105885021&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=105885021&PinnedHotelID=105885021&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=105885021&PinnedHotelID=105885021&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=105885021&PinnedHotelID=105885021&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=105885021&PinnedHotelID=105885021&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=105885021&PinnedHotelID=105885021&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=105885021&PinnedHotelID=105885021&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Deluxe King ![Deluxe King | Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/106000000/105890000/105885100/105885021/b302f79a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King 8.0 Very good 1 review - City view - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Single ![Deluxe Single | Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/106000000/105890000/105885100/105885021/0b75b5b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Single 8.0 Very good 1 review - City view - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Superior King ![Superior King | Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/106000000/105890000/105885100/105885021/fb226899.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King - City view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Balcony Urban View Double Bed ![Balcony Urban View Double Bed | Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/106000000/105890000/105885100/105885021/9bc70cf7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Balcony Urban View Double Bed - City view - Sleeps 3 - 2 Double Beds ### View all photos for Balcony Urban View Queen ![Balcony Urban View Queen | Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/106000000/105890000/105885100/105885021/c1b6df9f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Balcony Urban View Queen - City view - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Casona Luxury ![Casona Luxury | Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/106000000/105890000/105885100/105885021/a036b12c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Casona Luxury - Sleeps 2 - 1 King Bed ### View all photos for Superior Single ![Superior Single | Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/106000000/105890000/105885100/105885021/3beb7b44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Single - City view - 249 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/126000000/125340000/125340000/125339942/66a17b09_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Maximo Mexico Hotel Cuauhtémoc - 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Free Wi-Fi - Air-conditioning - Spa - 24/7 front desk 9.0 Wonderful 117 reviews £90 includes taxes & fees 9 Apr - 10 Apr [](https://www.expedia.co.uk/Mexico-City-Hotels-Capitalia-Reforma-Chapultepec.h121711567.Hotel-Information?chkin=2026-4-9&chkout=2026-4-10&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=ecd31899-2441-4768-9251-905aa9c41483&top_cur=GBP) Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1490000/1486300/1486290/802ab404_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Four Points by Sheraton Mexico City, Colonia Roma Roma Norte - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 488 reviews £172 includes taxes & fees 1 May - 2 May [](https://www.expedia.co.uk/Mexico-City-Hotels-Four-Points-By-Sheraton-Mexico-City.h1486290.Hotel-Information?chkin=2026-5-1&chkout=2026-5-2&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=ecd31899-2441-4768-9251-905aa9c41483&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/77000000/76680000/76670800/76670724/ead1fa3c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### UTOPIC Campos Elíseos by ULIV Polanco - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-La-Casona-Roma-Norte.h105885021.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-La-Casona-Roma-Norte.h105885021.Hotel-Information) ## About the area Located in Roma Norte, a neighbourhood in Mexico City, Casona Roma Norte is in the entertainment district and near a metro station. Palacio de Bellas Artes and Frida Kahlo Museum are cultural highlights, and some of the area's notable landmarks include Paseo de la Reforma and Angel of Independence Monument. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Sports Palace Dome. [Visit our Mexico City travel guide](https://www.expedia.co.uk/Mexico-City.dx178285) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.41885%2C-99.17065&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=M2vF3qlp-tQHdxsPu_7Srm04jY0=) 280 Calle de Durango, Mexico City, 06700 ### What's nearby - ![Paseo de La Reforma avenue and Angel of Independence Monument - Mexico City, Mexico](https://images.trvl-media.com/place/179290/3a01d0ca-bd22-4b94-820e-cbeee93de6a1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Paseo de la Reforma 8 min walk \- 0.5 miles - ![The Cibeles fountain in Mexico City is an exact replica of the Cibeles fountain that is located in the Plaza de Cibeles in Madrid, Spain](https://images.trvl-media.com/place/6266120/16f07fa8-5144-4c14-88af-0495dd5e7f82.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cibeles Fountain 8 min walk \- 0.5 miles - ![The Angel of Independence in Mexico City](https://images.trvl-media.com/place/501737/473226e5-df19-42e9-b3a2-1cf9606c78d5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Angel of Independence Monument 12 min walk \- 0.7 miles - Spain Park 3 min walk \- 0.2 miles - Mexico Park 7 min walk \- 0.4 miles ### Getting around - Mexico City Buenavista Station 6 min drive - Sevilla Station 6 min walk - Benito Juarez International Airport (MEX) 27 min drive ### Restaurants - Tierra Garat 1 min walk - Avenida La Tizona 2 min walk - Hotel La Casona 1 min walk - La Macaria 1 min walk - Insomnia 2 min walk ## About this property ### Casona Roma Norte Hotel near Paseo de la Reforma Close to Angel of Independence Monument and Chapultepec Park, Casona Roma Norte provides a free daily manager's reception, a terrace and a garden. Be sure to enjoy a meal at Casona Restaurante, the on-site restaurant. Free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with dry cleaning/laundry services and a snack bar/deli. Other perks at this hotel include: - Continental breakfast (surcharge), concierge services and newspapers in the reception - A 24-hour front desk, coffee/tea in reception and outdoor furniture - A front desk safe and smoke-free property Room features All guest rooms at Casona Roma Norte boast comforts, such as premium bedding and heated floors, in addition to thoughtful touches, such as air conditioning and bathrobes. Extra amenities include: - Hypo-allergenic bedding, memory foam beds and down duvets - Bathrooms with rainfall showers and designer toiletries - 70-inch Smart TVs with Netflix, streaming services and digital channels - Wardrobes/cupboards, heated floors and ceiling fans ## Similar properties ![Terrace Suite | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/77000000/76260000/76254900/76254803/f2bc2b19.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL LUCA Roma Norte - Breakfast included - Spa - Free Wi-Fi - Air-conditioning 9.2 Wonderful 359 reviews £218 includes taxes & fees 9 Apr - 10 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=76254803&PinnedHotelID=76254803&HadPinnedHotel=true®ionId=-1&adults=2) ![Grand Suite | Premium bedding, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/103000000/102370000/102366400/102366308/e7d63458.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ULIV Cibeles Roma Norte - 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Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (USD 15 per day) ### Food and drink - Daily continental breakfast available 7:00 AM to noon for a fee: USD 20 to 20 for adults and USD 20 to 20 for children - A restaurant - Coffee and tea in common areas - Couples/private dining - Free daily manager's reception - Private picnics - Snack bar/deli ### Restaurants on site - Casona Restaurante ### Family friendly - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Newspapers in lobby - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Turndown service ### Outdoors - Garden - Outdoor furniture - Terrace ### Spa - In-room massages ### Accessibility - Hardwood flooring in room - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Down comforter - Hypo-allergenic bedding - Memory foam mattress - Premium bedding ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 70-inch smart TV with digital channels - Netflix - Streaming services ### Food and drink - Champagne service - Espresso maker - Free bottled water - Minibar ### More - Air conditioning - Ceiling fan - Desk - Heated floor - Iron/ironing board - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 100, per pet, per stay (maximum of USD 300 per stay), plus a deposit of USD 200 per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total pets Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls and litter trays are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 100.0 per night. ### Payment types at the property ## Important information ### Optional extras - Fee for continental breakfast: approximately USD 20 to 20 for adults and USD 20 to 20 for children - Nearby parking fee: USD 15 per day (33 ft away) - Pet deposit: USD 200 per stay - Pet fee: USD 100 per pet, per stay (maximum USD300 per stay) - Service animals are exempt from fees - Rollaway bed fee: USD 100.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as La Casona Roma Norte Casona Roma Norte Hotel Casona Roma Norte Mexico City Casona Roma Norte Hotel Mexico City ## Frequently asked questions ### Is Casona Roma Norte pet-friendly? ### How much does it cost to stay at Casona Roma Norte? ### What time is check-in at Casona Roma Norte? ### What time is check-out at Casona Roma Norte? ### Where is Casona Roma Norte located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Casona Roma Norte Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.6 Amenities ### 8.8 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 33 8 - Good 4 6 - Okay 5 4 - Poor 3 2 - Terrible 3 ## Reviews Verified ### 10/10 Excellent #### ANNIE 27 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved everything about this hotel, the staff, the bed is so comfortable - everything! ##### ANNIE Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Holly 17 Feb 2026 The staff were fabulous, the rooms very clean, a Nespresso machine in each, but ask for a room with a window that opens onto the street, rather than a room that looks down on the restaurant or against a wall. It was under construction so no kitchen or room service available so check that first. Fantastic location in Roma Norte. ##### Holly Stayed 5 nights in Feb 2026 Verified ### 10/10 Excellent #### Danilo 24 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel and Staff are amazing! ##### Danilo Stayed 4 nights in Sep 2025 Verified ### 10/10 Excellent #### Christopher 4 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was great. Room was clean. ##### Christopher Stayed 4 nights in Oct 2025 Verified ### 10/10 Excellent #### Marcela 24 Oct 2025 Liked: Cleanliness, staff & service Excellent stay — the room was spotless, the staff was welcoming and attentive, and the location couldn’t be better. Highly satisfied and would definitely return. ##### Marcela Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Kristin 30 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely friendly service and excellent breakfast ##### Kristin Stayed 2 nights in Aug 2025 Verified ### 10/10 Excellent #### Trevor 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location. Carlos at reception was especially helpful. We will be back. ##### Trevor Stayed 5 nights in Oct 2025 Verified ### 10/10 Excellent #### Andrew 1 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### boutique hotel with exceptional service. This hotel was a very beautiful place. I was impressed by the high quality of the staff and customer support. I highly recommend the hotel. The complimentary dinner was really amazing as well. ##### Andrew Stayed 1 night in Apr 2025 Verified ### 10/10 Excellent #### CHRISTINA 11 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities We absolutely loved our stay the staff on arrival was so amazing with drinks for us. We were early and they accommodated us to get us in our room early. The room was so nice and well organized. Our balcony view was amazing and relaxing. ##### CHRISTINA Stayed 1 night in May 2025 Verified ### 10/10 Excellent #### Katherine 1 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quiet luxury - perfect for our long weekend away We picked this hotel on a whim and were blown away by our stay at Hotel la Casona. The hotel itself was brimming with style and charm, art and local texture, all the markers of a boutique hotel in a quiet but accessible neighborhood. The staff were warm, welcoming, and professional. We felt as if our every need was accounted for and enjoyed the small touches of luxury like turn down service w pastries each night. We could not have enjoyed our stay more and I could not feel more compelled (due to my positive experience) to write this review, especially as this was a new hotel. Everything was in a word, delightful. ![](https://a.travel-assets.com/ugc/hotel-reviews/DA2DCB65C0E3004CC7C925D8D9B3A1FD9E248E1D1730501339290.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Katherine Stayed 5 nights in Oct 2024 Verified ### 10/10 Excellent #### Verified traveller 27 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Chic and Super Comfortable Stay Our stay at Casona was fantastic. The interior design is beautiful and so stylish from the artwork to the rooms, everything was chosen with care. I love design and enjoyed all of the little details. Make sure to visit the gorgeous coffee/matcha shop. The neighborhood and location are great and very walkable. What puts this place over the top though, is the staff. Communication was flawless and each person we interacted with was so warm and helpful. A huge shoutout to Ricardo and Chico for going above and beyond to help us wrap some art we purchased to make sure it traveled well. Brenda and Liv were also so sweet and helpful! CDMX has no shortage of beautiful hotels, but I would definitely stay here again. ![](https://a.travel-assets.com/ugc/hotel-reviews/0C085E6C531732AE89A0C7F7CA0CBC4185262B8F1737999711933.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D5AD32CB1E17C5991416AB60470D7954D9704C531737999711387.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F8B32BD4ADCAF5FCFADB5CEC02E365B2E776F46E1737999710161.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C86190996391B412253AEF2E7D9F596D7469BB511737999711254.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 3 nights in Jan 2025 Verified ### 6/10 Okay #### Pablo 28 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The recently renovated rooms are really nice. The staff was very professional and accommodating. Since they just opened, they’re still working out a few things, working up to full menus and services, etc. My room’s windows all faced out to the main restaurant below, which meant live music until close to midnight and prep work started at 6 am. Definitely not a restful sleep, despite the very comfortable bed. ##### Pablo Stayed 1 night in Oct 2024 Verified ### 10/10 Excellent #### jennifer 5 Nov 2025 Liked: Cleanliness, property conditions & facilities Great location, great stay! ##### jennifer Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### Julius 10 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was great - good location, fun boutique hotel. ##### Julius Stayed 4 nights in Oct 2025 Verified ### 10/10 Excellent #### Steve 11 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities wonderful staff, gourmet restaurants, pretty interior. A must when visiting mexico city. ##### Steve Stayed 4 nights in Aug 2025 Verified ### 6/10 Okay #### Holly 7 Nov 2025 The ##### Holly Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Maria 24 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Maria Stayed 1 night in Oct 2024 Verified ### 4/10 Poor #### danoosh 28 Dec 2024 Liked: Staff & service Too expensive for its quality and lots of rooms they smell. ##### danoosh Stayed 2 nights in Dec 2024 Verified ### 4/10 Poor #### Chris 19 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel itself is good, the rooms have a very bad pluming smell. They know about it as they have odor devices around. When I checked in my room smell like it had just been sprayed with ambientalizer and the balcony doors were open. Despite this when I complaint they claim they were not aware about it. After, I heard another guest complained I request a room change as the smell was really bad, they told me they were sold out but would give me a dinner on the house. Even though I appreciate the gesture that does not compensate having to sleep and wake up with a room smelling so bad for the price per night we paid. No room change or night compensation, not aceptable for the severity of the smell. ##### Chris Stayed 3 nights in Sep 2025 Verified ### 6/10 Okay #### Bruno 25 Oct 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Great potential but lots of improvements needed. That property just opened a month prior to my visit. Beautiful property overall but disappointing on many levels: - The staff felt unprepared and not efficient at all. They tried to be welcoming but the result felt too stuffy and not sincere. - The "deluxe" room I paid for was very nice but had absolutely no view and the door did not close properly. - Their sushi place "Suchi" was a disgrace to the Japanese cuisine even though they said it was a fusion between Japan and Sinaloa. Out of the 3 items I ordered none of them were good and enjoyable. I told the GM the following day. He told me he would later taste the 3 items I ordered but I never heard back from him. ##### Bruno Stayed 2 nights in Oct 2024 Verified ### 2/10 Terrible #### David 1 Jan 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities We wanted a boutique hotel in the hip district of Roma Norte. When we got there, there was a private party going on with a blasting DJ. We were informed it would continue until 12 am which it did. Granted it was Saturday night, but there was no regard for the guests. Our room was shaking it was so loud. The room itself was clean and modern but tiny. For the price they are charging (this was the week between Christmas and New Years) you are clearly paying for the location. Our room was also very cold without any easy way to adjust the temperature control. Needless to say we didn’t get a wink of sleep that night. We woke up Sunday morning to what sounded like moving furniture. We decided to leave the hotel even though we had 4 more days booked. We found a luxury hotel chain (JW Marriott) in the Polanco neighborhood which was cheaper and had excellent service. Bottom line, unless you’re 25 years old with a ton of money to burn and don’t care about sleeping don’t do it. Doesn’t work for couples or families - what a disappointment! ##### David Stayed 4 nights in Dec 2024 Verified ### 2/10 Terrible #### Bridget 3 Jan 2025 Disliked: Staff & service #### Awful Experience Unfortunately the most awful hotel experience we've ever had. Save yourself the stress and avoid at all costs. Starting with the check-in, our room wasn't ready until 2.5 hours past the check-in time because of an unorganized cleaning schedule. Not a big deal, but for a "luxury" hotel, they should be on top of this stuff. Then we came home from dinner to the loudest music we've ever heard. There is no sound-proofing in these rooms (you can hear even a footstep in the hall) so the music was deafening in the room. We could barely hear ourselves speak, let alone sleep. We were told it was a private party... so not even a hotel restaurant or bar that we could enjoy ourselves. The following morning we wanted to leave the hotel because of how terrible the day before was. They convinced us to stay, assuring us that there would be no music that next night. This turned out to be a complete lie because there was in fact another private party. Same experience with blasting music until late in the night. Two awful sleeps, in this "luxury" "wellness" hotel, so finally we checked out early the next day and went to a different hotel. Just overall super disappointing. ##### Bridget Stayed 3 nights in Dec 2024 Verified ### 8/10 Good #### Roberto Ricardo 4 Nov 2025 Liked: Cleanliness, staff & service, amenities Equipe muito gentil e solícita, mas o quarto era bastante pequeno. Colchão desconfortável. ##### Roberto Ricardo Stayed 4 nights in Oct 2025 Verified ### 4/10 Poor #### giulia 9 Oct 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Toalhas não foram trocadas durante a estadia - tive que tomar banho com a toalha molhada. Recepção terrível, funcionários ficam conversando entre si o dia todo ao invés de recepcionar o hóspede. Nos indicaram o quarto errado - e inclusive nos deram a chave do quarto errado e entramos no quarto de outras pessoas por conta disso. Segurança ruim. ![](https://a.travel-assets.com/ugc/hotel-reviews/efd56021-63e8-45bd-8c67-31c8f07b8ee8-1760013657781.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### giulia Stayed 3 nights in Oct 2025 Verified ### 8/10 Good #### Adria marina Santiago 24 Sept 2025 Liked: Cleanliness Disliked: Property conditions & facilities No funcionaba el teléfono de la habitación, cada vez que necesitaba algo tenía que bajar, no había señal de teléfono (Telcel) dentro de la habitación y tampoco había wifi! El personal que trabajaba y atendía directamente tenía buena intención pero al final nunca se solucionó, planeábamos quedarnos una noche más y mejor cambiamos de hotel. El baño del restaurante huele a comida eso se siente raro ##### Adria marina Santiago Stayed 1 night in Sep 2025 ### Expedia's Latest Trends ### Hotels > - [Kukun Londres Juárez](https://www.expedia.co.uk/Mexico-City-Hotels-Casa-Londres-By-Kukun.h99919099.Hotel-Information) > - [Hotels in La Louza](https://www.expedia.co.uk/La-Louza-Hotels.d553248635974793728.Travel-Guide-Hotels) > - [Fallow Field, Telford by Marston's Inns](https://www.expedia.co.uk/Telford-Hotels-Fallow-Field.h33104570.Hotel-Information) > - [Casa Emilia B&B Boutique](https://www.expedia.co.uk/Mexico-City-Hotels-CASA-EMILIA.h38988219.Hotel-Information) > - [Pug Seal Polanco Anatole France](https://www.expedia.co.uk/Mexico-City-Hotels-Pug-Seal-Anatole-France.h30662230.Hotel-Information) > - [Hotel Real del Sur](https://www.expedia.co.uk/Mexico-City-Hotels-Hotel-Real-Del-Sur.h3347730.Hotel-Information) > - [Hotels with Waterpark in Montenegro](https://www.expedia.co.uk/Montenegro-Hotels-Waterpark-Hotel.0-0-d6143162-twaterparkhotel.Travel-Guide-Filter-Hotels) > - [Pet-Friendly Hotels in County Antrim](https://www.expedia.co.uk/Destinations-In-County-Antrim-Pet-Friendly-Hotel.0-0-d6034476-tPetFriendlyHotel.Hotel-Filter-Destinations) > - [Suites Londres 212](https://www.expedia.co.uk/Mexico-City-Hotels-LONDRES-212.h39643739.Hotel-Information) > - [Hotels in Snowdon](https://www.expedia.co.uk/Snowdon-Hotels.d692857362604818432.Travel-Guide-Hotels) > - [4 Star Hotels in Newquay](https://www.expedia.co.uk/4Star-Newquay-Hotels.s40-0-d2596.Travel-Guide-Filter-Hotels) > - [Octavia Casa](https://www.expedia.co.uk/Mexico-City-Hotels-Octavia-Casa.h88086884.Hotel-Information) > - [Hotel New York](https://www.expedia.co.uk/Mexico-City-Hotels-Hotel-New-York.h68216.Hotel-Information) > - [UH Suite The Jongno](https://www.expedia.co.uk/Seoul-Hotels-UHSuite-Apartment-Myeongdong.h43358413.Hotel-Information) > - [Hotel Maria Cristina](https://www.expedia.co.uk/Mexico-City-Hotels-Hotel-Maria-Cristina.h18457581.Hotel-Information) > - [La Casa Azul](https://www.expedia.co.uk/Mexico-City-Hotels-La-Casa-Azul.h89317196.Hotel-Information) > - [Zocalo Central & Rooftop Mexico City](https://www.expedia.co.uk/Mexico-City-Hotels-Zocalo-Central-Mexico-City.h8511201.Hotel-Information) > - [Leopard Safaris Yala ](https://www.expedia.co.uk/Kataragama-Hotels-Leopard-Safaris-By-KK-Collection.h50636592.Hotel-Information) ### Flights ### Cars > - [Car hire in United States of America](https://www.expedia.co.uk/Destinations-In-United-States-Of-America.d201.Car-Hire-Destinations) ### Activities > - [Things to do in Khao Lak](https://www.expedia.co.uk/Things-To-Do-In-Khao-Lak.d6050457.Travel-Guide-Activities) ### Packages > - [Town and Country Holidays](https://www.expedia.co.uk/Town-And-Country.d6236083.Holidays-City-Breaks) ---