Hotel Polanco

Property class: 3

Choose dates to view prices

Avenida Presidente Masaryk and Auditorio Nacional are located near Hotel Polanco, which provides dry cleaning/laundry services, a gym and a 24-hour business centre. Guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room
The current price is £119
includes taxes & fees
5 Oct - 6 Oct

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

A hotel room with two beds, a wooden headboard, a bedside table with a lamp, a mirror, and a framed picture on the wall.

Standard Room

7.4 out of 10
Good
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite

A hotel room with two beds, a wooden headboard, a bedside table with a lamp, a mirror, and a framed picture on the wall.

Junior Suite

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About the area

Polanco, a neighbourhood in Mexico City, is home to Hotel Polanco. Soumaya Museum and National Museum of Anthropology are cultural highlights, and travellers looking to shop may want to visit Paseo de la Reforma and Avenida Presidente Masaryk. Check out an event or a game at Auditorio Nacional, and consider making time for Palacio de Bellas Artes, a top attraction not to be missed. Visit our Mexico City travel guide
Map
Edgar Allan Poe 8, Col Polanco, Mexico City, CDMX, 11560

What's nearby

  • A modern building with a glass facade, a lake with ducks, and surrounding trees.
    Chapultepec Park
    2 min walk - 0.1 miles
  • A sailboat with a red and white sail on a river.
    Lincoln Park
    2 min walk - 0.1 miles
  • Directional signs for Avenida Presidente Masaryk, Calle Moliere, and Miguel Hidalgo.
    Avenida Presidente Masaryk
    3 min walk - 0.2 miles
  • A city street with a monument, tall buildings, and trees.
    Paseo de la Reforma
    5 min walk - 0.3 miles
  • French Embassy
    2 min walk - 0.1 miles

Getting around

  • Mexico City Fortuna Station
    10 min drive
  • Auditorio Station
    13 min walk
  • Benito Juarez International Airport (MEX)
    31 min drive

Restaurants

  • Maque
    4 min walk
  • Tacos de la Sombrilla Azul
    2 min walk
  • Mariscocho
    4 min walk
  • Parole Polanco
    3 min walk
  • Gin Gin
    4 min walk

About this property

Hotel Polanco

  • Hotel near Paseo de la Reforma
  • Close to Avenida Presidente Masaryk and Auditorio Nacional, Hotel Polanco provides dry cleaning/laundry services, a gym and a 24-hour business centre. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Smoke-free property, a lift and tour/ticket information
    • A 24-hour front desk and 1 meeting room
  • Room features
  • All 71 rooms boast comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with showers and hairdryers
    • 32-inch flat-screen TVs with cable channels
    • Heating, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • Lift

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 1 PM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hotel Polanco pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Polanco?

As of 18 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Polanco on 5 Oct 2026 start from £119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Polanco?

Hotel Polanco doesn't offer parking.

What time is check-in at Hotel Polanco?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Polanco?

Checkout is at 1 PM. Late check-out is available for a fee (subject to availability).

Where is Hotel Polanco located?

Located in Polanco, this hotel is within a 5-minute walk of Avenida Presidente Masaryk and Paseo de la Reforma. Chapultepec Park and Auditorio Nacional are also within 10 minutes. Auditorio Station is 13 minutes by foot and Polanco Station is 17 minutes.

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Reviews

Hotel Polanco Reviews

8.0

Very good

8.6

Cleanliness

9.0

Location

7.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 226 out of 558 reviews
Rating 8 - Good. 177 out of 558 reviews
Rating 6 - Okay. 81 out of 558 reviews
Rating 4 - Poor. 36 out of 558 reviews
Rating 2 - Terrible. 38 out of 558 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Housekeeping very nice Close to a very good restaurant area
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was smooth and location is convenient!
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, room was spacious and comfortable. Good location .
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Good location
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel in a great safe neighborhood. Room was dated, but clean. Walking distance from shops and great restaurants.
Stayed 5 nights in Mar 2025
Verified review

8/10 Good

I like that is clean and silent
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

No hot water on Tuesday, but is in a good location
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly. Hotel Polanco is very well located, walking distance to the "zona de Polanco" where there are many restaurants and excellent boutiques. Also, it's walking distance to Metro bus on Reforma an excellent public transportation. I highly recommend Hotel Polanco
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist and all staff were very helpful. It is a good place to stay specially if you are by yourself in the city. Many places to walk distance, castle the Chapultepec, Paseo la reforma (great for runners) and the Zoo.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have known this hotel for several years. I appreciate it when I go to Mexico City for its geographical location, its tranquility, and its calm. Its staff is very pleasant and attentive. I can only recommend this hotel for all these qualities.
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The location of the place is very Nice, the only thing that I didn't like was the bathroom, too small...
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness

Old style in the hearth of Polanco

The location of the hotel is ideal to go around in Polanco. Near the park, near the restaurants and the nightlife. Quiet and safe, the Hotel is a bit "old" but clean and the service is puntual and not invasive. No brakfast available but you have a lot of cafes and patiseries at 2-3 minutes walking distance. The room's toilet have no window ant his keeps the humidity level in the room quite high. Very clean but a little bit old fashined.
Stayed 4 nights in Jul 2024
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
Except for location , nothing much to boast about .
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
,
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
Its a good basic hotel. Towels are awful.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Amenities
Area segura
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and very well located hotel in a very fancy area. Very close to different restaurants and not far from luxury stores. The hotel is very clean, very convenient. Hope to go there again for another stay in Mexico city.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Amenities
there is high end . Love that area
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Disliked: Amenities
Convenient and affordable
Stayed 3 nights in Sep 2023
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, property conditions & facilities
No hot water today!
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This is well located and clean hotel. However the front desk staff is extremely unfriendly, unhelpful and rude to say the least
Stayed 7 nights in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was surrounded by beautiful mansions, parks, fancy stores and restaurants. It’s a 10 minute walk to the 3 Michelin star Pujol restaurant. Anything you could ask for, was at a walking distance. It was also close to Soumaya museum.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Sep 2024