Title: Hotel Novotel Mexico City Santa Fe Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Novotel Mexico City Santa Fe Eco-certified hotel with fitness centre and 24-hour front desk ![Executive Double Room, 2 Double Beds | In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/1000000/900000/892500/892423/5d7c3e98.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/1000000/900000/892500/892423/bc815939.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/900000/892500/892423/fb207d19.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/900000/892500/892423/9f929ffc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/900000/892500/892423/00f70246.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Novotel Mexico City Santa Fe combines eco-certification with upscale comfort near Samara Shops. Guests enjoy international cuisine at 365 restaurant, stay active in the gym, connect with free in-room WiFi, and receive assistance from the multilingual staff. 8.6 Excellent ## Popular amenities - Bar - Pool - Parking available - Pet-friendly - Room service - Breakfast available £70 includes taxes & fees 31 Oct - 1 Nov ## Room options ### Check availability for these dates Tonight [Oct 7 - Oct 8](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=892423&PinnedHotelID=892423&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=892423&PinnedHotelID=892423&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 8 - Oct 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=892423&PinnedHotelID=892423&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=892423&PinnedHotelID=892423&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=892423&PinnedHotelID=892423&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=892423&PinnedHotelID=892423&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=892423&PinnedHotelID=892423&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=892423&PinnedHotelID=892423&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![Executive Room, 1 King Bed | In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/1000000/900000/892500/892423/e8478938.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed 8.6 Excellent 4 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds LCD TV Blackout curtains Private bathroom Hairdryer Rainfall showerhead - 269 sq ft - Sleeps 2 - 1 King Bed ![Standard Room, 1 King Bed | In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/1000000/900000/892500/892423/baf65d7d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed ### Highlights Soundproofed Air conditioning Free cots/infant beds LCD TV Blackout curtains Private bathroom Hairdryer Rainfall showerhead - 269 sq ft - Sleeps 2 - 1 King Bed ![Executive Double Room, 2 Double Beds | In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/1000000/900000/892500/892423/c9e6d5ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double Room, 2 Double Beds 9.2 Wonderful 5 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds LCD TV Blackout curtains Private bathroom Hairdryer Rainfall showerhead - 269 sq ft - Sleeps 3 - 2 Double Beds ![Standard Double Room, 2 Double Beds | In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/1000000/900000/892500/892423/d67943d4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Double Beds ### Highlights Soundproofed Air conditioning Free cots/infant beds LCD TV Blackout curtains Private bathroom Hairdryer Rainfall showerhead - 269 sq ft - Sleeps 3 - 2 Double Beds ![In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/1000000/900000/892500/892423/cb9a4d9c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 2 Double Beds 9.0 Wonderful 16 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds LCD TV Blackout curtains Private bathroom Hairdryer Rainfall showerhead - 269 sq ft - Sleeps 4 - 2 Double Beds ![In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/1000000/900000/892500/892423/cb9a4d9c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 8.6 Excellent 19 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds LCD TV Blackout curtains Private bathroom Hairdryer Rainfall showerhead - 269 sq ft - Sleeps 2 - 1 King Bed ### Superior Room, 1 King Bed, Accessible ### Highlights Soundproofed Air conditioning Free cots/infant beds LCD TV Blackout curtains Hairdryer Private bathroom Eco-friendly toiletries - Sleeps 2 - 1 King Bed ![In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/1000000/900000/892500/892423/acb6b8c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed ### Highlights Soundproofed Air conditioning Free cots/infant beds LCD TV Blackout curtains Hairdryer Private bathroom Eco-friendly toiletries - Sleeps 4 - 1 King Bed ## You may also like Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/11000000/10940000/10934400/10934337/c29f0787_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Historico Central Hotel Historic Center - Breakfast included - Parking included - Free WiFi - Restaurant 9.8 Exceptional 2,353 reviews £111 includes taxes & fees 21 Oct - 22 Oct [](https://www.expedia.co.uk/Mexico-City-Hotels-Historico-Central-Hotel.h10934337.Hotel-Information?chkin=2025-10-21&chkout=2025-10-22&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=9cfd7f24-f4aa-475b-bf8d-7aba5469968c&top_cur=GBP) Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/104000000/103430000/103420400/103420325/a5e751ad_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Casa Izel Roma Norte Roma Norte - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Hotel-Novotel-Mexico-City-Santa-Fe.h892423.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Hotel-Novotel-Mexico-City-Santa-Fe.h892423.Hotel-Information) ## About the area Located in Santa Fe, a neighbourhood in Mexico City, Hotel Novotel Mexico City Santa Fe is in a shopping district. Samara Shops and Santa Fe Center Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Parque La Mexicana and Chapultepec Park. Looking to enjoy an event or a match? See what's going on at Auditorio Nacional or Estadio Azteca. [Visit our Mexico City travel guide](https://www.expedia.co.uk/Mexico-City.dx178285) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.36724%2C-99.25972&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=mzPRiKd6NZlUgepoMrE96evHf_g=) Antonio Dovali Jaime 75, Col. Centro De Cuidad, Mexico City, CDMX, 1210 ### What's nearby - Samara Shops - 3 min walk - 0.2 miles - Expo Santa Fe Mexico - 10 min walk - 0.6 miles - Parque La Mexicana - 17 min walk - 0.9 miles - Santa Fe Center Mall - 19 min walk - 1.0 mile - Centro Medico ABC Santa Fe - 3 min drive - 1.9 miles ### Getting around - Santa Fé Station - 17 min walk - Mexico City Fortuna Station - 19 min drive - Benito Juarez International Airport (MEX) - 18 min drive ### Restaurants - ‪Starbucks - ‬2 min walk - ‪Fisher's - ‬1 min walk - ‪McDonald's - ‬2 min walk - ‪McDonald's - ‬2 min walk - ‪Tim Hortons - ‬2 min walk ## About this property ### Hotel Novotel Mexico City Santa Fe Upscale eco-certified hotel near Parque La Mexicana Located close to Samara Shops and Santa Fe Center Mall, Hotel Novotel Mexico City Santa Fe provides a coffee shop/cafe, dry cleaning/laundry services and car hire on-site. The on-site international cuisine restaurant, 365, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym. Additional perks include: - Swimming pool - Breakfast (surcharge), valet parking (surcharge) and a local area shuttle - A vegetable garden, smoke-free property and multilingual staff - Concierge services, a gift shop and 5 meeting rooms Room features All 148 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes. Extra amenities include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and hairdryers - LCD TVs with satellite channels - Free infant beds, coffee/tea makers and daily housekeeping ### Awards and affiliations Eco-certified property This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/2000000/1460000/1453800/1453770/10e00eff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Camino Real Santa Fe Santa Fe - Free WiFi - Restaurant - Air conditioning - Gym 9.0 Wonderful 2,487 reviews £77 includes taxes & fees 17 Oct - 18 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=1453770&PinnedHotelID=1453770&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/2000000/1640000/1636600/1636530/d279efe5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Collection Mexico City Santa Fé Santa Fe - 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Valet parking on site (MXN 120 per day) ### Food and drink - Breakfast to-go available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 299 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Restaurants on site - 365 ### Things to do - Gym - Pool - TV in common areas ### Family friendly - In-room cot - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - 1,615 square feet of conference space - 5 meeting rooms ### Outdoors - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 1 building - 8 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - LCD TV with satellite channels ### Food and drink - Coffee/tea maker - Limited room service - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures The following facilities or services will be unavailable from May 2 2025 to October 31 2025 (dates subject to change): - Fitness facilities - Swimming pool The property will be renovating from 14 April 2025 to 31 October 2025 (completion date subject to change). The following areas are affected: - Fitness facilities - Swimming pool During renovations, the hotel will make every effort to minimise noise and disturbance. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 596.30 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 15 kg per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome 2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for to-go breakfast: from approximately MXN 299 per person - Valet parking fee: MXN 120 per day - Pet fee: MXN 596.30 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Novotel Hotel Mexico Santa Fe Novotel Mexico Santa Fe Mexico City Novotel Novotel Mexico City Novotel Mexico Santa Fe Hotel Mexico City Novotel Mexico Santa Fe Mexico City Hotel Novotel Mexico City Santa Fe Novotel Mexico City Santa Fe Novotel Mexico City Santa Fe Hotel Novotel Mexico City Santa Fe Hotel Hotel Novotel Mexico City Santa Fe Mexico City Hotel Novotel Mexico City Santa Fe Hotel Mexico City ## Frequently asked questions ### Does Hotel Novotel Mexico City Santa Fe have a pool? > Yes, this property has a pool. The swimming pool will be unavailable from May 2 2025 until October 31 2025 (dates subject to change). The property will be renovating the swimming pool from April 14 2025 until October 31 2025 (completion date subject to change). ### How much does it cost to stay at Hotel Novotel Mexico City Santa Fe? > As of 7 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Novotel Mexico City Santa Fe on 31 Oct 2025 start from £70.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Mexico-City-Hotels-Hotel-Novotel-Mexico-City-Santa-Fe.h892423.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Novotel Mexico City Santa Fe pet-friendly? > Yes, Hotel Novotel Mexico City Santa Fe allows cats and dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of MXN 596.30 per pet, per night. Service animals are exempt from fees. ### How much is parking at Hotel Novotel Mexico City Santa Fe? > Valet parking is available for MXN 120 per day. ### What time is check-in at Hotel Novotel Mexico City Santa Fe? > Check-in start time: 3:00 PM; check-in end time: midnight. ### What time is check-out at Hotel Novotel Mexico City Santa Fe? > Checkout is at noon. ### Where is Hotel Novotel Mexico City Santa Fe located? > Located in Santa Fe, this eco-certified hotel is within 1 mi (2 km) of Samara Shops, Parque La Mexicana and Santa Fe Center Mall. Centro Medico ABC Santa Fe and Chapultepec Park are also within 6 mi (10 km). Santa Fé Station is 17 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Novotel Mexico City Santa Fe Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 453 8 - Good 310 6 - Okay 99 4 - Poor 41 2 - Terrible 24 ### 8.8/10 Cleanliness ### 8.6/10 Staff & service ### 8.4/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### Persis 6 Oct 2025 Awesome staff ##### Persis Stayed 3 nights in Sep 2025 ### 8/10 Good #### Carolyn 3 Sept 2025 Liked: Cleanliness, staff & service, amenities Pillows are too short and high and Ppool was under renos but otherwise a decent place for a work trip. ##### Carolyn Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Suzanne C 8 Jun 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Property under construction, but location to our family and restaurants was what we needed. Place is just ok. ##### Suzanne C Stayed 3 nights in May 2025 ### 10/10 Excellent #### Alain 5 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Renovated rooms are excellent. Great service from friendly staff! ##### Alain Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Anabell 7 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful place and easy to access. ##### Anabell Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Francisco Javier Alba 13 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente ##### Francisco Javier Alba Stayed 1 night in Apr 2025 ### 8/10 Good #### Donna 27 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked the area! I was impressed with the staff and their ability to speak with me in English! Great place but disappointed the pool was being renovated. I kept myself busy by walking instead lol. ##### Donna Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Martha 15 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing hotel ##### Martha Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Luis 11 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente ##### Luis Stayed 2 nights in Feb 2025 ### 8/10 Good #### JOSE 31 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location for business meetings in Santa Fe ##### JOSE Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Diego 31 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good option ##### Diego Stayed 1 night in Mar 2025 ### 8/10 Good #### Livier 5 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Love being steps to our convention place. ##### Livier Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Fabiola 24 Jun 2024 Liked: Amenities Everything great ##### Fabiola Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Jacqueline 23 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities They need more pillow variety and we didn’t get the mini bar ##### Jacqueline Stayed 1 night in Feb 2025 ### 4/10 Poor #### Eduardo 16 Aug 2024 Disliked: Staff & service, amenities, property conditions & facilities Actually the hotel is in a period of renovation ##### Eduardo Stayed 6 nights in Aug 2024 ### 2/10 Terrible #### Fernando 26 Feb 2025 Disliked: Cleanliness, staff & service, property conditions & facilities They gave another guess key of my room ##### Fernando Stayed 1 night in Feb 2025 ### 4/10 Poor #### Daniel 6 Feb 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities The hotel is under renovation and has no AC or heating. There is noise from 8 am to 8 pm. The lobby is closed, and there is nothing more than a makeshift cafeteria. ##### Daniel Stayed 1 night in Feb 2025 ### 4/10 Poor #### Verified traveller 20 Feb 2025 Disliked: Property conditions & facilities, room comfort #### Not a place to stay No air in room that was functional. Room would not cool below 25c. Amenities poor. Will not return to this hotel and will not recommend colleagues stay here. ##### Verified traveller Stayed 2 nights in Feb 2025 ### 8/10 Good #### Verified traveller 25 Nov 2024 Liked: Staff & service, room comfort There was a slight sewage smell that came from either the bathroom sink or the shower drain. ##### Verified traveller Stayed 2 nights in Nov 2024 ### 2/10 Terrible #### Emeriel 4 Aug 2024 Disliked: Staff & service, amenities Staff and service are terribly bad. ##### Emeriel Stayed 1 night in Jul 2024 ### 2/10 Terrible #### Verified traveller 9 Sept 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beware, so many better hotels options nearby BEWARE Room and hotel was so old and in need of renovation. The place felt haunted. The gyms equipment should be in a museum, I think it was 50 year old antiques. The staff was okay… only good thing is location. The breakfast was old food, from days ago. I had better food on Rwanda Airlines. Pay 50$ more and you can stay at beautiful mariott across the street. ##### Verified traveller Stayed 1 night in Sep 2024 ### 6/10 Okay #### Paulina 6 Oct 2025 Liked: Cleanliness, amenities eL GIMNASIO NECESITA MEJORAR ##### Paulina Stayed 1 night in Oct 2025 ### 10/10 Excellent #### mariamelia 3 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El personal de recepción , muy amables y la atención muy buena . ##### mariamelia Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Laura 26 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Recién remodelada muuuy bonito el desayuno riquísimo ##### Laura Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Diego 17 Sept 2025 ##### Diego Stayed 1 night in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Clayton Hotel Manchester City Centre](https://www.expedia.co.uk/Manchester-Hotels-Clayton-Hotel-Manchester-City-Centre.h69562434.Hotel-Information) > > [The Villa Levens](https://www.expedia.co.uk/Kendal-Hotels-The-Villa-Levens.h36327062.Hotel-Information) > > [Aparthotels Gran Canaria](https://www.expedia.co.uk/Gran-Canaria-Apart-Hotels.d6047134-aaApartHotels.Travel-Guide-Accommodation) > > [Aeolos Beach Hotel](https://www.expedia.co.uk/Kos-Hotels-Aeolos-Hotel.h197442.Hotel-Information) > > [Barceló México Reforma](https://www.expedia.co.uk/Mexico-City-Hotels-Barcelo-Mexico-Reforma.h25798.Hotel-Information) > > [NH Collection Mexico City Airport T2](https://www.expedia.co.uk/Mexico-City-Hotels-NH-Collection-Mexico-City-Airport-T2.h2885057.Hotel-Information) > > [Castle Hotel by Greene King Inns](https://www.expedia.co.uk/Leicester-Hotels-Castle-Hotel-By-Greene-King-Inns.h16139999.Hotel-Information) > > [TRYP by Wyndham Mexico City World Trade Center Area](https://www.expedia.co.uk/Mexico-City-Hotels-TRYP-By-Wyndham-Mexico-City-World-Trade-Center-Area-Hotel.h10368403.Hotel-Information) > > [Passage House Hotel](https://www.expedia.co.uk/Newton-Abbot-Hotels-Passage-House-Hotel.h2285901.Hotel-Information) > > [Bespoke Inn Scottsdale](https://www.expedia.co.uk/Phoenix-Hotels-Bespoke-Inn-Scottsdale.h6152687.Hotel-Information) > > [The Jubilee Hotel & Conferences](https://www.expedia.co.uk/Nottingham-Hotels-Jubilee-Conference-Centre.h16411287.Hotel-Information) > > [NH Collection Mexico City Reforma](https://www.expedia.co.uk/Mexico-City-Hotels-NH-Collection-Mexico-City-Reforma.h243.Hotel-Information) > > [Kildonan Lodge Hotel](https://www.expedia.co.uk/Edinburgh-Hotels-Kildonan-Lodge-Hotel.h1937103.Hotel-Information) > > [Harbour Hotel Guildford](https://www.expedia.co.uk/Guildford-Hotels-Guildford-Harbour-Hotel.h4548597.Hotel-Information) > > [Hyatt Regency Mexico City](https://www.expedia.co.uk/Mexico-City-Hotels-Hyatt-Regency-Mexico-City.h23360.Hotel-Information) > > [Artemisia Domus - Centro Storico](https://www.expedia.co.uk/Naples-Hotels-Artemisia-Domus.h32617674.Hotel-Information) > > [Hotel Napa Suites - Adults Only](https://www.expedia.co.uk/Larnaca-Hotels-Hotel-Napa-Suites.h24412650.Hotel-Information) > > [Hotels in St Ives](https://www.expedia.co.uk/St-Ives-Hotels.d182650.Travel-Guide-Hotels) > > [Courtyard Mexico City Airport](https://www.expedia.co.uk/Mexico-City-Hotels-Courtyard-Mexico-City-Airport.h4818555.Hotel-Information) > > [5 Star Hotels in Business Bay](https://www.expedia.co.uk/5Star-Business-Bay-Dubai-Hotels.s50-n6142654-0.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Toronto (YYZ) to Bangkok (BKK)](https://www.expedia.co.uk/lp/flights/yyz/bkk/toronto-to-bangkok) ### Cars > [Car hire in Ellesmere Port](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Ellesmere-Port.d55302.Car-Hire-Guide) ### Activities > [Things to do in Galway](https://www.expedia.co.uk/Things-To-Do-In-Galway.d1409.Travel-Guide-Activities) ### Packages > [Kissimmee Holidays](https://www.expedia.co.uk/Kissimmee.d7927.Holidays-City-Breaks) > > [Maspalomas Dunes](https://www.expedia.co.uk/Maspalomas-Dunes-Maspalomas.d6251541.Attraction) > > [Balcony of the Mediterranean](https://www.expedia.co.uk/Balcony-Of-The-Mediterranean-Benidorm-Centro.d6279192.Attraction) > > [Slovakia Holidays](https://www.expedia.co.uk/Slovakia.d162.Holidays-City-Breaks) ### General > [Visit Pineda de Mar](https://www.expedia.co.uk/Pineda-De-Mar.dx182360) > > [Visit Armação de Pêra](https://www.expedia.co.uk/Armacao-De-Pera.dx6145130)