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Hotel Casa Cuenca

3.0 star property
Travelers grab a to-go breakfast before heading out to explore Mexico City, with the reassurance of a 24-hour front desk ready to help with any request

Choose dates to view prices

Hotel Casa Cuenca in Mexico City offers a to-go breakfast, in-room WiFi, and dry cleaning services. The 24-hour front desk ensures assistance is always available, making it perfect for travelers planning their adventures or enjoying longer stays.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Room options

View all photos for Classic Room, Courtyard View

Classic Room, Courtyard View | In-room safe, individually decorated, individually furnished

Classic Room, Courtyard View

9.2 out of 10
Wonderful
(5 reviews)
  • 178 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

In-room safe, individually decorated, individually furnished

Deluxe Room

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 213 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Room

Presidential Room | In-room safe, individually decorated, individually furnished

Presidential Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Room

In-room safe, individually decorated, individually furnished

Grand Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

La Condesa, a neighbourhood in Mexico City, is home to Hotel Casa Cuenca. Palacio de Bellas Artes and Chapultepec Castle are cultural highlights, and travellers looking to shop may want to visit Paseo de la Reforma and Avenida Presidente Masaryk. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Arena México. Visit our Mexico City travel guide
Map
4 Cuernavaca Colonia, Condesa, Mexico City, CDMX, 06140

What's nearby

  • Paseo de La Reforma avenue and Angel of Independence Monument - Mexico City, Mexico
    Paseo de la Reforma
    12 min walk - 0.7 miles
  • Chapultepec Park
    Chapultepec Park
    15 min walk - 0.8 miles
  • The Angel of Independence in Mexico City
    Angel of Independence Monument
    19 min walk - 1.0 mile
  • Spain Park
    2 min walk - 0.1 miles
  • Mexico Park
    7 min walk - 0.4 miles

Getting around

  • Mexico City Buenavista Station
    7 min drive
  • Chapultepec Station
    10 min walk
  • Benito Juarez International Airport (MEX)
    25 min drive

Restaurants

  • Bulla
    4 min walk
  • Tierra Garat
    3 min walk
  • Bakers
    3 min walk
  • Filigrana
    1 min walk
  • % ARABICA
    2 min walk

About this property

Hotel Casa Cuenca

  • Hotel near Paseo de la Reforma
  • Close to Chapultepec Castle and Angel of Independence Monument, Hotel Casa Cuenca provides free on-the-go breakfast, dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
  • Breakfast (surcharge), a 24-hour front desk and tour/ticket information
  • Room features
  • All rooms are individually furnished, and boast comforts such as air conditioning and separate sitting areas, as well as perks such as free WiFi and safes.
  • Other amenities include:
    • Bathrooms with hairdryers
    • Private gardens, wardrobes/cupboards and separate sitting areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily breakfast available for a fee

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Hardwood flooring in room
  • No lift

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom

Entertainment

  • Cable channels

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Frequently asked questions

Is Hotel Casa Cuenca pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa Cuenca?

Hotel Casa Cuenca doesn't offer parking.

What time is check-in at Hotel Casa Cuenca?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Casa Cuenca?

Checkout is at noon.

Where is Hotel Casa Cuenca located?

Located in La Condesa, this hotel is within a 15-minute walk of Spain Park and Paseo de la Reforma. Angel of Independence Monument and Chapultepec Park are also within 1 mile (2 km). Chapultepec Station is 10 minutes by foot and Sevilla Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Casa Cuenca Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 38 out of 55 reviews
Rating 8 - Good. 10 out of 55 reviews
Rating 6 - Okay. 5 out of 55 reviews
Rating 4 - Poor. 0 out of 55 reviews
Rating 2 - Terrible. 2 out of 55 reviews

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Casa Cuenca. It's a smaller, classy boutique hotel with a lovely courtyard and restaurant. Nestled on a side street in Condesa. The staff could not have been nicer or more helpful. Great breakfast options each morning. We felt very safe and secure.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Eileen

Liked: Cleanliness, property conditions & facilities
The rooms were very clean and the man who checked us in was so helpful. The location was quiet and convenient to get around.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

James

Liked: Amenities, property conditions & facilities
Friendly staff, comfy bed, nicely designed hotel and great food at Maleza.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Fresh made to order breakfast. Very nice food and lovely space.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, amenities
Beautiful boutique hotel with attentive staff. Highly recommend!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

gonzalo

Liked: Cleanliness, staff & service, amenities
Nice perfectly located hotel. Very quiet. Everyone was very nice and helpful.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Madeleine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful, we loved our stay and would definitely stay here again.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

James

Liked: Amenities, property conditions & facilities
The room, the staff, the service
Stayed 1 night in Nov 2025
Verified

8/10 Good

Abel

Liked: Cleanliness, staff & service, amenities
Room was clean. Staff is friendly and professional. Amenities are good. Breakfast was great, should add bacon or sausage with the egg.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

carlin

Liked: Cleanliness, property conditions & facilities
The hotel was furnished beautifully and the staff was very warm. My room was a larger suit on the ground floor. It had almost zero natural light and was very cold, the heating was insufficient so they gave me a space heater which worked. The location and the breakfast were excellent. I wish the room had a deadbolt
Stayed 1 night in Dec 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean and beautiful, the location is awesome. The only thing was the anoying sounds in the morning from the water pipes and the neighbors.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just one night here, but beautiful property in Condesa. Quiet but easy to walk to restaurants nearby.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location, we walked to two beautiful parks and many restaurants while we were there on a short visit. We found the room quite dark, although well appointed with a nice terrace. The staff was wonderful, extremely helpful and very friendly.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 5++ hotel. The service is great, the restaurant serves excellent food, and the architecture is impressive. On top of that, it is very well situated. Definitely a gem!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Casa Cuenca helped make our first trip to Mexico City even more special. The location is perfect within the Condesa area. The staff was not only helpful but caring; making sure that our needs were met. The hotel is very clean! Thank you to all for a wonderful time in CDMX!
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Francisco

Casa Cuenca exceeded our expectations! It was beautiful and in a great location—the neighborhood was pretty and extremely walkable to shops, food, and more. The staff was incredibly attentive and friendly, and the restaurant attached served delicious and fresh food. We ate complimentary breakfast there almost every morning of our trip. Would definitely recommend and would stay there again if i return to Mexico City.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
I loved everything about this hotel. The design was minimalist with warmth from organic materials. Bathrooms are beautiful and colorful—wonderful shower, really nice high-quality products that smell so good. Rooms very thoughtfully designed for comfort. Location great— quiet but close to shops and food. The restaurant matched the quality of the hotel. Inspired, refined food in a relaxed atmosphere. Lots of choices for seating. Delightful stay.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great 5 nights stay at Casa Cuenca. The staff was friendly and attentive, the bartender was very welcoming and spoke English very well so was great to talk to. Receptionist however didn’t speak English well. The hotel interior design was amazing, very stylish with quirky details like cool bathrobes, lights and other accessories. It was a pleasure to stay in this kind of atmosphere, and would definitely recommend to stay there.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, unique hotel with excellent restaurant

We absolutely loved our stay at Hotel Casa Cuenca. The space is stunning -- so unique and thoughtfully designed. Perfectly located in the vibrant Condesa neighborhood, very close to Roma too. Our room did not have a lot of extra space for suitcases or moving around, but we did not mind. An easy concession, given the private outdoor space we got to enjoy. The breakfast at Maleza Restaurant on site was so good that we went back for dinner, which was also excellent. Service outstanding at reception too. We would certainly stay here again!
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best local experience with great design elements.

Stay here if you want to have an authentic Mexico City experience. The rooms are beautiful and designed by local designers and feature a lot of designs that are all local. It's very stylish and romantic. The showers have the best water pressure I've ever had and often in Mexico this is a challenge. The best part is that everyone who works here is really passionate about Mexico City in about the hotel and they will take amazing care of you when you stay here.
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel staff went over and above to accommodate… The heat was a bit of an issue as it was very cold, but they did their best too work things out
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building in a wonderful location and very friendly restaurant staff. There's air conditioning/heating units in the rooms, which is rare for Mexico City. The rainfall shower and water pressure were such great luxuries as well. I loved the overall hotel design - from the furnishings to the architecture. Definitely well-appreciated and well-put together. The restaurant staff, like Ricardo, were especially wonderful and welcoming throughout my stay as well. The downsides were the gaps in the room windows and doors that let in mosquitos and noise. In addition, the front-desk was a bit rude sometimes - specifically they wouldn't let another friend into my hotel (I had booked the hotel saying there would just be one person, but then when my friend wanted to drop her stuff off in my room and shower before her AirBnB's check in was available, I asked if they could let her in and I told them I'd be happy to pay for the extra person, and they said it was not possible). In addition, they gave me quite a bit of attitude when I was checking out because they said I had taken things from the mini bar, which I definitely did not do and so was disputing those items. They would not let up on thinking that I had taken the items, even though I didn't eat or drink anything from there. I was so surprised about this, considering I had spent quite a bit of money at the restaurant. I'm not sure how/why those items were marked as having been missing, considering it was just me in my room.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem in the center of Condesa! We absolutely loved our stay at Casa Cuenca and I'm recommending it to everyone i know visiting CDMX! As an interior designer - i really appreciated the comfortable & well-apointed rooms, the cleanliness and the gorgeous courtyard. The hotel is situated on a quiet, tree-lined block in Condesa, walking distance to all the sights but away from the hustle & bustle of the city. The staff was very friendly and accommodating and the onsite restaurant specializing in local and organic ingredients was a huge plus! We had a lovely dinner there upon our late arrival and the best poached eggs for breakfast. Highly recommend this boutique hotel with all the comforts without the fuss.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Barak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Hotel was clean, secure and in a great location for walking around to bars, shop, restaurants and parks. On site restaurants and bar were great as was the service. Morning breakfast was delicious. As others noted with the presidential suite, it does sit above the restaurant which made it a bit noisy but the entire area is pretty lively so it was not that disruptive but something to keep in mind when booking that room specifically. Besides that, the room and bathroom were spacious - clean and comfortable. Friendly and helpful hotel staff. Shout out to Emilio at the bar. Only criticism was the room service, specifically the wash cloth refresh - we didn’t receive any wash clothes 2 days in a row and upon asking the staff for clean ones we were told “they were out”. How do you run out of wash clothes…. Certainly would stay here again and highly recommend.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oasis in Condesa

Casa Cuenca is a super nice boutique hotel in the heart of Condesa, Mexico City. The staff is wonderful, welcoming, attentive, and speaks good English. The room is clean, nice, comfortable, and more. Security is also excellent, and it’s a lovely little oasis in the middle of the city, set in a beautiful old building. Breakfast from the on-site restaurant Maleza is excellent. The only downside is: you should be aware that they have different types of rooms with the same names, but they are not all the same size. For example, there are many different types of "Terraza" rooms, which vary greatly in size. The hotel’s website states that the room is 48 sqm, but the room we stayed in was closer to 25 sqm, including the terrace. This information is not specified anywhere.
Stayed 1 night in Apr 2025