Title: Habita, Mexico City, a Member of Design Hotels Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=552004&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Habita, Mexico City, a Member of Design Hotels Unwind in style at this boutique hotel surrounded by natural beauty. Treat yourself to spa treatments or enjoy the vibrant nightlife of Mexico City. ## Photo gallery for Habita, Mexico City, a Member of Design Hotels ![Bar (on property) - Habita, Mexico City, a Member of Design Hotels (Mexico City)](https://images.trvl-media.com/lodging/1000000/560000/552100/552004/00f0e2a6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, minibar, in-room safe, individually decorated - Habita, Mexico City, a Member of Design Hotels (Mexico City)](https://images.trvl-media.com/lodging/1000000/560000/552100/552004/fc913867.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Habita, Mexico City, a Member of Design Hotels (Mexico City)](https://images.trvl-media.com/lodging/1000000/560000/552100/552004/dacb439a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fireplace - Habita, Mexico City, a Member of Design Hotels (Mexico City)](https://images.trvl-media.com/lodging/1000000/560000/552100/552004/a69edb11.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property – evening/night - Habita, Mexico City, a Member of Design Hotels (Mexico City)](https://images.trvl-media.com/lodging/1000000/560000/552100/552004/77e43789.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Auditorio Nacional and Chapultepec Park, Hotel Habita Mexico offers an upscale retreat with a rooftop terrace, poolside bar, and spa treatments like massage and aromatherapy. Guests can unwind with free WiFi in their rooms or explore the nearby attractions; additional amenities include a hair salon, bar, luggage storage, computer station. ## Reviews 7.8 Good ## Popular amenities - Hot tub - Breakfast included - Spa - Pet-friendly - Free Wi-Fi - Restaurant £187 includes taxes & fees 18 Jan - 19 Jan ## Room options ### Check availability for these dates Tonight [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=552004&PinnedHotelID=552004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=552004&PinnedHotelID=552004&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=552004&PinnedHotelID=552004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=552004&PinnedHotelID=552004&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=552004&PinnedHotelID=552004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=552004&PinnedHotelID=552004&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=552004&PinnedHotelID=552004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=552004&PinnedHotelID=552004&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Deluxe Room, 1 King Bed ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/560000/552100/552004/d68981b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 8.0 Very good 2 reviews ### Highlights Deck/patio Individually decorated Air conditioning Heating LCD TV Blackout curtains Premium bedding Bathrobes - 474 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Junior Studio Suite ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/560000/552100/552004/fc913867.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Studio Suite 8.0 Very good 1 review ### Highlights Deck/patio Individually decorated Air conditioning Heating LCD TV Blackout curtains Premium bedding Bathrobes - 366 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, 1 Queen Bed ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/560000/552100/552004/704cfe9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed 8.0 Very good 1 review ### Highlights Individually decorated Air conditioning Heating LCD TV Blackout curtains Premium bedding Bathrobes Designer toiletries - 237 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Room ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/560000/552100/552004/584b8e4a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 8.0 Very good 1 review ### Highlights Deck/patio Individually decorated Air conditioning Heating LCD TV Blackout curtains Premium bedding Separate bedroom - 344 sq ft - 1 bedroom - Sleeps 2 - 2 Queen Beds ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/77000000/76680000/76670800/76670724/ead1fa3c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### UTOPIC Campos Elíseos by ULIV Polanco - Breakfast included - Spa - Free Wi-Fi - Bar 9.4 Exceptional 669 reviews £134 includes taxes & fees 17 Jan - 18 Jan [](https://www.expedia.co.uk/Mexico-City-Hotels-Utopic-By-Uliv.h76670724.Hotel-Information?chkin=2026-1-17&chkout=2026-1-18&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=a436a9a1-a180-471b-bd6d-912689045594&top_cur=GBP) Ad ![Master Penthouse with a Private Terrace | Balcony view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/101000000/100030000/100023500/100023456/ab6c6ea1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ULIV Park Polanco Polanco - Kitchen - Free Wi-Fi - Laundry room - Spa 9.4 Exceptional 97 reviews £121 includes taxes & fees 18 Jan - 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Pool - Spa - Pet-friendly - Free Wi-Fi 9.4 Exceptional 233 reviews £897 includes taxes & fees 19 Jan - 20 Jan [](https://www.expedia.co.uk/Mexico-City-Hotels-The-Ritz-Carlton.h68635348.Hotel-Information?chkin=2026-1-19&chkout=2026-1-20&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=a436a9a1-a180-471b-bd6d-912689045594&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Habita.h552004.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Habita.h552004.Hotel-Information) ## About the area Located in Polanco, a neighbourhood in Mexico City, Habita, Mexico City, a Member of Design Hotels is in a shopping district and near the airport. Soumaya Museum and Chapultepec Castle are cultural highlights, and some of the area's notable landmarks include Angel of Independence Monument and Zócalo. Parque Zoologico de Chapultepec and Acuario Inbursa are not to be missed. [Visit our Mexico City travel guide](https://www.expedia.co.uk/Mexico-City.dx178285) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.43157%2C-99.18989&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=UhEAMkmTGKoZ-km7693Lka0tmuU=) Av Presidente Masaryk 201, Mexico City, CDMX, 11560 ### What's nearby - Avenida Presidente Masaryk \- 1 min walk \- 0.0 miles - Spanish Consulate General \- 3 min walk \- 0.2 miles - Parque Zoologico de Chapultepec \- 10 min walk \- 0.6 miles - National Museum of Anthropology \- 12 min walk \- 0.7 miles - Auditorio Nacional \- 14 min walk \- 0.8 miles ### Getting around - Polanco Station - 5 min walk - Mexico City Buenavista Station - 7 min drive - Benito Juarez International Airport (MEX) - 27 min drive ### Restaurants - ‪El Rincón Argentino - ‬1 min walk - ‪Café Punta del Cielo - ‬1 min walk - ‪Porfirio's - ‬1 min walk - ‪Flautas Mexico - ‬1 min walk - ‪Santino - ‬1 min walk ## About this property ### Habita, Mexico City, a Member of Design Hotels Upscale boutique hotel near Parque Zoologico de Chapultepec Located close to Auditorio Nacional and Chapultepec Park, Habita, Mexico City, a Member of Design Hotels provides free continental breakfast, a poolside bar and a rooftop terrace. Treat yourself to a facial, a massage or reflexology at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and a bar. Additional perks include: - Limo/town car service, valet parking (surcharge) and express check-out - Multilingual staff, luggage storage and a banquet hall - A lift, a 24-hour front desk and a front desk safe Room features All guest rooms are individually decorated, and include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-friendly workspaces and air conditioning. More amenities include: - Bathrooms with rainfall showers and designer toiletries - 32-inch LCD TVs with cable channels and DVD players - Wardrobes/cupboards, heating and daily housekeeping ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/110000000/109080000/109073800/109073765/cc934f8f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### District Polanco by Lumina Polanco - Free Wi-Fi - Air-conditioning - Business services - Housekeeping 9.4 Exceptional 153 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=109073765&PinnedHotelID=109073765&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/100000000/99910000/99904800/99904713/78713c4b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Ofelia Polanco - Free Wi-Fi - Restaurant - Air-conditioning - Housekeeping 9.2 Wonderful 161 reviews £231 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=99904713&PinnedHotelID=99904713&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/71000000/70970000/70963200/70963162/27e07822.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Alest Hotel Polanco - 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Breakfast included - Spa - Free Wi-Fi - Restaurant 8.8 Excellent 73 reviews £182 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=118068040&PinnedHotelID=118068040&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Limo/town car service - Valet parking on site (USD 10 per night) - Limited on-site valet parking ### Food and drink - Free continental breakfast available daily 7:00 AM to 11:30 AM - A bar/lounge - A poolside bar - A restaurant - Snack bar/deli ### Things to do - Full-service spa - Gym - Hot tub - Sauna ### Family friendly - DVD player - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Hair salon - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Turndown service - Wedding services ### Business services - Business centre - Computer station - Meeting room ### Outdoors - Rooftop terrace ### Full-service spa - Aromatherapy - Body scrubs - Deep-tissue massages - Facials - Hot stone massages - In-room massages - Reflexology - Sports massages - Swedish massages - Treatment room ### Accessibility - Area rugs in room - Lift ### More - 5 floors - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Bathtub or shower - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Rainfall showerhead - Slippers - Towels provided ### Entertainment - 32-inch LCD TV with cable channels - DVD player ### Food and drink - 24-hour room service - Free bottled water - Minibar ### More - Air conditioning - Desk - Free local calls - Heating - Individual decor - Iron/ironing board - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 50 per pet, per night ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 40 per vehicle (one way) - Valet parking fee: USD 10 per night - Pet fee: USD 50 per pet, per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Habita Habita Hotel Habita Hotel Mexico City Habita Mexico City Hotel Habita Mexico City ## Frequently asked questions ### Is Habita, Mexico City, a Member of Design Hotels pet-friendly? ### How much does it cost to stay at Habita, Mexico City, a Member of Design Hotels? ### How much is parking at Habita, Mexico City, a Member of Design Hotels? ### What time is check-in at Habita, Mexico City, a Member of Design Hotels? ### What time is check-out at Habita, Mexico City, a Member of Design Hotels? ### Does Habita, Mexico City, a Member of Design Hotels provide a shuttle to the airport? ### Where is Habita, Mexico City, a Member of Design Hotels located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Habita, Mexico City, a Member of Design Hotels Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.2 Location ### 8.4 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 135 8 - Good 106 6 - Okay 61 4 - Poor 35 2 - Terrible 24 ## Reviews ### 8/10 Good #### Belinda 7 Nov 2025 Conveniently located and comfortable. ##### Belinda Stayed 1 night in Nov 2025 ### 10/10 Excellent #### ANDREE 2 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Super ##### ANDREE Stayed 1 night in Dec 2025 ### 8/10 Good #### SILVIA IVETTE 16 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location ##### SILVIA IVETTE Stayed 3 nights in Feb 2025 ### 8/10 Good #### john 30 Nov 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities I gave the property condition and facility a 2star because our rooms climate control module was faulty and the rooms temperature couldn’t be controlled, uncomfortable! Asked twice at the front desk for this to be addressed, said they would, then nothing happened, no explanation. Pretty bad form, we come here frequently, time for a change. ##### john Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Karla 21 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice spot. Great hotel, great location ##### Karla Stayed 3 nights in May 2024 ### 10/10 Excellent #### Gabriela 2 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel. Amazing staff!! ##### Gabriela Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Miriam 10 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All staff at the hotel were very kind and professional. ##### Miriam Stayed 3 nights in Mar 2023 ### 10/10 Excellent #### Paola 14 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### great service and location great service as usual, staff was above and beyond. ##### Paola Stayed 6 nights in Apr 2024 ### 10/10 Excellent #### David 5 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff ##### David ### 4/10 Poor #### Roman 5 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Front desk needs more staff, room assigned had broken AC. Great location. ##### Roman Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Stacey 25 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay at the Habita Hotel We love our time in Mexico City and the Habita was a great place to stay. Located in the beautiful Polanco area of the city, it was close to museums and great restaurants. The staff was welcoming and kind. The food was excellent. I would definitely return. ##### Stacey Stayed 4 nights in Jul 2022 ### 8/10 Good #### Jesus 12 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Easy, clean and convenient. ##### Jesus Stayed 3 nights in Nov 2022 ### 6/10 Okay #### Marcelo 16 May 2025 Liked: Cleanliness, amenities Very expensive for what you get, rooms very small but nice facility in the terrace. Service at the reception very poor. Staff not well trained. They couldn't get me a taxi to go to the airport. ##### Marcelo Stayed 2 nights in May 2025 ### 8/10 Good #### Marleny 16 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities Location very good. Service and staff very good. Bed and pillows not comfortable. Amenities such a spa or pool very small and poor ##### Marleny Stayed 1 night in Aug 2022 ### 8/10 Good #### Jorge 26 Jul 2022 Liked: Cleanliness, staff & service, amenities WiFi is critical for business travelers and the network kept dropping out. This was the main negative experience, otherwise a very clean and respectful hotel. Great location. ##### Jorge Stayed 2 nights in Jul 2022 ### 6/10 Okay #### Joanna 11 Feb 2024 Liked: Cleanliness Disliked: Property conditions & facilities It’s run down. Smelly rooms and terrible service. Breakfast is perfect though. ##### Joanna Stayed 3 nights in Feb 2024 ### 6/10 Okay #### Ernesto 12 Dec 2023 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities Needs remodeling. Rooms look old. Especially the tv ##### Ernesto Stayed 1 night in Dec 2023 ### 6/10 Okay #### Ben 22 Feb 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### Dated hotel The hotel is run-down. Bathroom door was peeling. Lots of new white caulking in the bathroom. The carpet was drab. ##### Ben Stayed 2 nights in Feb 2023 ### 6/10 Okay #### Ruben 20 Oct 2023 Liked: Staff & service, property conditions & facilities My room 45 is just below the gym and I can hear dumbells fall all day, i checked in early and the staff was kind ##### Ruben Stayed 1 night in Oct 2023 ### 10/10 Excellent #### alfredo 15 Jul 2022 Liked: Cleanliness, staff & service Roque the manager and his staff are Great , Arturo bell boy is clearly over qualified. In this case the the property should have an upgrade , you can notice a 20 years old hotel everywhere. Wrong policies, charging for hot choco for my kids when the breakfast is included. ##### alfredo Stayed 2 nights in Jul 2022 ### 8/10 Good #### Verified traveller 11 Sept 2022 Liked: Cleanliness, staff & service, room comfort #### I’d recommend, with some caution. Excellent location near food, museums, shops. It was a bit cool, so we didn’t take advantage of the pool or spa. Overall a great property. However, the lighting in our room flickered and there was a pervasive mildew smell from in the bathroom. The wifi was almost nonexistent, so working from the hotel was impossible. That was incredibly frustrating and wasn’t just our room. With that in mind, I may not be able to stay there again. ##### Verified traveller Stayed 3 nights in Aug 2022 ### 4/10 Poor #### Flor 16 Jan 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities When we checked in, we specifically asked for a quiet room. They gave us a room on the 4th floor. The following morning they started constructions at 7:00 a.m. sanding walls on the 5th floor. On Friday night they had a private party on the 6th floor which has a bar. The music and banging from the celling came through our room. At 11:00 a.m. we called and they gave us another room to sleep in. The noise fromt he street and the noise in this hotel was way too much to handle. Do not recommend staying there at all. ##### Flor ### 2/10 Terrible #### Sebastian 6 Jan 2024 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities Bad customer experience, not acceptable in these days. - we had to change the room two times, both times due to very loud noise of air con outside the hotel room (is that not known by the hotel?) - only cold water and a lose shower head - all this can happen BUT: we spent a long time talking to the resceptionist and he offered us, that the hotel manager will send us an email with a coupon for next time. - we never received an email - then we wrote an email to the manager and did not get a response - such an ignorant behaviuor is not accepted by us and there are many other hotels in Mexiko City. ##### Sebastian Stayed 1 night in Dec 2023 ### 10/10 Excellent #### TANAKA 5 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ジムはとてもコンパクト。機器は比較的新しい様子。 ただ、自分のほかに利用者がいなかったので、個人の体験としてはまったく不満なし。 ルーフトップバーは気持ち良い。 1階のカフェレストランは木のテーブルが落ち着いた感じで、歩道に面した側は広く開いていて開放感がある。 そして、とにかくPolancoという立地がいい。朝は散歩、ジョギングしている人が多く、治安の良さを感じる。 ![](https://a.travel-assets.com/ugc/hotel-reviews/f27588fc-e7ad-458a-94ea-86a35aed9467-1762341048744.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/089befb1-c897-446e-acf7-df146b40beb9-1762341049511.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### TANAKA Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Eduardo 4 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo muy bien , les falta remodelar la TV ya está rota la pantalla y muy viejita ! 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