Gran Hotel Ciudad De Mexico

Photo gallery for Gran Hotel Ciudad De Mexico

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Minibar, in-room safe, blackout curtains, iron/ironing board
Minibar, in-room safe, blackout curtains, iron/ironing board
Minibar, in-room safe, blackout curtains, iron/ironing board
Minibar, in-room safe, blackout curtains, iron/ironing board

Overview of Gran Hotel Ciudad De Mexico

VIP Access

Gran Hotel Ciudad De Mexico

4.5 star property

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Av. 16 de Septiembre #82, Col. Centro, Mexico City, CDMX, 6000

Explore the area

  • Popular LocationZócalo1 min walk
  • Popular LocationAlameda Central12 min walk
  • Popular LocationPalacio de Bellas Artes13 min walk
  • AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)8 min drive

Choose dates to view prices

About this area

Mexico City

Gran Hotel Ciudad De Mexico is located in Historic Center, a neighbourhood in Mexico City, and is in the city centre and near the airport. Paseo de la Reforma and Centro Comercial Perisur are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Alameda Central and Chapultepec Park. Looking to enjoy an event or a game? See what's going on at Autodromo Hermanos Rodriguez or Auditorio Nacional. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Zócalo - 1 min walk
  • Metropolitan Cathedral (Catedral Metropolitana) - 4 min walk
  • Palacio Nacional - 5 min walk
  • Alameda Central - 12 min walk
  • Palacio de Bellas Artes - 13 min walk

Getting around

  • Zocalo Station - 4 min walk
  • Mexico City Buenavista Station - 5 min drive
  • Benito Juarez International Airport (MEX) - 8 min drive

Restaurants

  • Cafe Ciudad de Mexico — 1 min walk
  • La Terraza — 1 min walk
  • La Terraza - 2 min walk
  • Tacos de Canasta Los Especiales - 2 min walk
  • Mumedi Cafe & Shop - 3 min walk

About this property

Gran Hotel Ciudad De Mexico

Luxury Mexico City hotel in Historic Center, walk to Zócalo
2 restaurants, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a rooftop terrace, a 24-hour business centre and valet parking. All 60 rooms offer free WiFi, minibars and flat-screen TVs with cable channels. Room service, coffee makers and free local calls are among the other amenities available to guests.
Gran Hotel Ciudad De Mexico offers 60 forms of accommodation with minibars and a safe. 50-inch Flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 13 per day)
  • Extended parking on site
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: USD 20-30 for adults and USD 20-30 for children
  • 2 restaurants
  • 1 bar
  • Free manager's reception
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • Conference space (7804 square feet)
  • Meeting rooms

Outdoors

  • Rooftop terrace

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • TV channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property offers health screenings for COVID-19 onsite for a surcharge.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 20 and USD 30 for adults, and USD 20 and USD 30 for children (approximately)
  • Valet parking fee: USD 13 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Ciudad Mexico
Gran Ciudad
Gran Ciudad De Mexico
Gran Hotel Ciudad
Gran Hotel Ciudad De Mexico
Gran Hotel Ciudad Mexico
Gran Hotel Mexico
Gran Mexico
Hotel Ciudad
Mexico Gran Hotel
Gran Hotel Ciudad De Mexico Mexico City
Gran Ciudad Mexico
Gran Ciudad Mexico Mexico City
Gran Hotel Ciudad De Mexico Hotel
Gran Hotel Ciudad De Mexico Mexico City
Gran Hotel Ciudad De Mexico Hotel Mexico City

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 845 out of 974 reviews
5 - Excellent 87%
Rating 4 - Good. 117 out of 974 reviews
4 - Good 12%
Rating 3 - Okay. 6 out of 974 reviews
3 - Okay 1%
Rating 2 - Poor. 3 out of 974 reviews
2 - Poor 0%
Rating 1 - Terrible. 3 out of 974 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.9/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

4/5 Good

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The service is really great. The front desk staff is very helpful in making reservations and providing advice. The front door staff (shout out to Heriberto!) is very kind and welcoming. This is a grand old hotel. Access for the disabled is a little difficult. The furniture in the rooms is a bit shabby. We stayed in a suite, but we only had one small window that looked out on a wall. Be sure to ask for a window on the Zocalo to avoid this. The lobby is stunningly beautiful and the location is in the middle of many interesting sites.
Stayed 7 nights in Jan 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..excellent!!
Stayed 1 night in Jan 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in convenient location at Zocalo. The interior is beautiful, the staff especially the attendants were courteous. The room was spacious and amenities such as complimentary chocolates, coffee and champagne at the time of check-in were nice.
Stayed 2 nights in Dec 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Service Ever!
Stayed 1 night in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel! We loved the classic look which overlooked the Socalo. Staff was very friendly and this will be my go-to hotel going forward.
Stayed 5 nights in Dec 2021