Felix Luxury Plus by Viadora

Property class: 4

Choose dates to view prices

Reviews

9.2 out of 10
Wonderful
Located close to Mexico Park and Chapultepec Castle, Felix Luxury Plus by Viadora provides a terrace and a gym. Treat yourself to spa services, such as a deep-tissue massage or a facial. Stay connected with free in-room WiFi.
The current price is £206
includes taxes & fees
12 Oct - 13 Oct

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Parking available
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite, Terrace

A modern living room with a grey sofa, a glass coffee table, and a wooden floor.

Suite, Terrace

  • 165 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Bed

View all photos for Suite, Balcony

A modern dining area with a round table, dark chairs, and a gold-framed glassware cart.

Suite, Balcony

  • Park view
  • 135 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Bed

View all photos for Rooftop Suite

A modern hotel room with a large bed, wooden panel walls, a desk, and a chair.

Rooftop Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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  • Pet-friendly
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About the area

Located in La Condesa, a neighbourhood in Mexico City, Felix Luxury Plus by Viadora is in the entertainment district and near a metro station. Chapultepec Castle and Palacio de Bellas Artes are cultural highlights, while Paseo de la Reforma is a notable landmark. Soumaya Museum and Frida Kahlo Museum are two other places to visit that come recommended. Visit our Mexico City travel guide
Map
Culiacan 4 Col Hipodromo la Condesa, Mexico City, CDMX, 6100

What's nearby

  • A statue of an angel with wings on a rooftop.
    Avenida Insurgentes
    3 min walk - 0.2 miles
  • A city street with a monument, tall buildings, and trees.
    Paseo de la Reforma
    6 min drive - 1.4 miles
  • Mexico Park
    2 min walk - 0.1 miles
  • Blackberry Auditorium
    7 min walk - 0.4 miles
  • Spain Park
    7 min walk - 0.4 miles

Getting around

  • Chilpancingo Station
    7 min walk
  • Mexico City Buenavista Station
    8 min drive
  • Benito Juarez International Airport (MEX)
    26 min drive

Restaurants

  • Ojo de Agua
    1 min walk
  • La Cocina del Bizco
    3 min walk
  • Mendl Delicatessen
    2 min walk
  • Matcha Mío
    3 min walk
  • Daikoku
    2 min walk

About this property

Felix Luxury Plus by Viadora

  • Upscale hotel near Mexico Park
  • Located close to Chapultepec Castle and Paseo de la Reforma, Felix Luxury Plus by Viadora provides a terrace and a gym. Treat yourself to spa services, such as a deep-tissue massage or a facial. Stay connected with free in-room WiFi.
  • You'll also find perks such as:
    • Self-parking (surcharge), concierge services and a 24-hour front desk
    • Barbecues, outdoor furniture and multilingual staff
    • Smoke-free property, a TV in reception and a lift
  • Room features
  • All rooms are individually furnished, and offer comforts such as premium bedding, as well as thoughtful touches such as free WiFi and safes.
  • Extra amenities include:
    • Select Comfort beds and down duvets
    • Designer toiletries, baths or showers and hairdryers
    • 50-inch Smart TVs with Netflix, streaming services and cable channels
    • Microwaves, blenders and toasters

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  • Pet-friendly
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured, covered parking on site (USD 15 per day)
  • Limited on-site self parking
  • Onsite parking options include a carport

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Living room

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Minibar
  • Restaurant dining guides
  • Toaster

More

  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laundry detergent
  • Living room
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25, per pet, per stay, plus a deposit of USD 25 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 15 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: USD 15 per day
  • Pet deposit: USD 25 per stay
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Felix Luxury Plus by Viadora pet-friendly?

Yes, Felix Luxury Plus by Viadora allows dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a deposit of USD 25 per stay and a fee of USD 25 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Felix Luxury Plus by Viadora?

As of 8 Oct 2026, prices found for a 1-night stay for 2 adults at Felix Luxury Plus by Viadora on 12 Oct 2026 start from £206, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Felix Luxury Plus by Viadora?

Self-parking is available for USD 15 per day.

What time is check-in at Felix Luxury Plus by Viadora?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Felix Luxury Plus by Viadora?

Checkout is at noon.

Where is Felix Luxury Plus by Viadora located?

Located in La Condesa, this hotel is within 1 mi (2 km) of Mexico Park and Paseo de la Reforma. Chapultepec Castle and Palacio de Bellas Artes are also within 6 mi (10 km). Chilpancingo Station is 7 minutes by foot and Patriotism Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Felix Luxury Plus by Viadora Reviews

9.2

Wonderful

9.8

Cleanliness

9.8

Location

9.2

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 66 out of 78 reviews
Rating 8 - Good. 3 out of 78 reviews
Rating 6 - Okay. 1 out of 78 reviews
Rating 4 - Poor. 4 out of 78 reviews
Rating 2 - Terrible. 4 out of 78 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place could not have been better for me and my friend. the property was just as described, and the front desk staff was really friendly. The location and the neighborhood was really beautiful and felt safe. We have both enjoyed our stay here — especially the rooftop terrace.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is at the south tip of hipódromo. Quiet and relaxing. Only draw back was that two of the rooms lacked AC units. However, I would stay here again.
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place for families. Location in Condesa is perfect
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Yes tremendous appartment. Could be more generous on the continental breakfast but great location as location.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
The staff is very generous! I enjoyed the location of this hotel. The ambience of the room was fantastic.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, friendly staff and nice amenities.
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was clean and stylish. We had ample room for five adults, and the staff were very kind and patient with our limited Spanish. We also loved the neighborhood in Condesa.
Stayed 4 nights in Nov 2025
Verified review

4/10 Poor

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Hector and the rest of the staff were extremely friendly and helpful. The location is amazing, close to museums, restaurants, and plenty of nice places, while not too far from the airport. The room was spacious and had just about anything you would need for a short or long stay. Unfortunately, the poor review is because of an incident on our first night involving the shower in the master bedroom (Room 106). Within minutes, the shower overflowed. We immediately shut it off, started cleaning up, and alerted the staff. Hector was very helpful and got the situation under control. The next day, managers approached us saying we owed around $7,000 pesos for damage to the ceiling below. We explained that this wasn't due to neglect or misuse, the shower simply wasn't draining properly. The following day, a regional manager again insisted we pay. What was most disappointing was how the situation was handled. We were never shown proof that we caused the damage, no one apologized for the inconvenience, and management never seemed willing to acknowledge that faulty drainage could have caused it. There were also visible signs of previous water damage in the room, which we pointed out. Hector and the staff were great, but being repeatedly blamed and asked to pay for what appeared to be a plumbing issue completely overshadowed an otherwise good stay.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, room comfort, communication
Absolutely loved staying here! The location was perfect, the apartment was amazing, and the staff were so, so nice. Can’t recommend this place enough!!
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staying at the Felix Luxury Apartments was an excellent experience! The room was spacious and clean, the staff was very helpful and kind, and the location was excellent. Highly recommend to anyone visiting the La Condesa area of CDMX.
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent property, wonderful location and staff were suburb. Family of five stayed in three bedroom apartment. Absolutely beautiful and extremely clean. We definitely recommend. Door and reception staff were amazing.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Walking distance from parks, restaurants, and shops. Great to have spaces for the whole family. Best part is the great people working there. Amazing service.
Stayed 6 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Concierge was available 24/7. Daily housekeeping and re-stocking on beverages and snacks daily. Beautiful location.
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Amazing Family Vacation to CDMX

We had the most amazing time, the property was amazing, smelled amazing & was immaculate. We had 4 people and all had our own space to spread out. It was beautiful and the staff was super attentive, and even bared with us with our not-so-excellent Spanish. I would recommend this property to anyone & everyone! The location was perfect as well!
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The location is unbeatable, right in the heart of condesa with so many restaurants, coffee shops, and Walmart express within a 5 min walk. We walked to the Parque Espana and Parque Mexico daily in the morning. The staff were friendly and attentive. The rooms were spacious, each of the 3 rooms had their own bathroom. The view from the balcony was great too. It’s nice to have an elevator take you straight to your room
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I had a beautiful private garden patio out side of my bathroom. And outside of my bedroom..overlooking the city. I highly recommend this property. I do hope to return.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Business trip best kept secret

Huge 3 bed / 3 bath modern condo in a perfect location near great bars and restaurants. Perfect for Business. Not a ton of amenities. Staff was great and helpful
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our stay here was excellent. The studio apartment was immaculate, extremely comfortable bed and loads of sunshine. Hot water was sufficient however, the showerhead flow made it difficult to shower, Making it almost an increase in time in the shower. Front desk was extremely helpful and pleasant. we will definitely stay here again.
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Extremely renovated! Comfortable. Most needs available, very comfortable for a family. We loved the daily cleaning services. Very convenient location close to shopping, cafes and restaurants. Only downside is the apartment doesn’t have central AC, rooms were hot in Spring. Cannot complain about anything else. We truly enjoyed staying there.
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

This property is very clean and smells great. It’s well located around lots of small restaurants and Parque Mexico. However, and it’s a big one, only one of the three bedrooms is air conditioned! All the days of my stay were 90 degrees and this was at times debilitating. Caveat emptor
Stayed 4 nights in May 2024
Verified review

6/10 Okay

Liked: Cleanliness, communication

Loud noises, no hot water

This serviced apartment stay was in a central location. We liked that there was 24/7 staff at the entrance and they were friendly. We also liked the apartment was cleaned daily. Unfortunately it was not a restful stay because there was a very loud machine pump noise which made it very difficult to get sleep during the night. Sometimes we would fall asleep and it would wake us up. It would start around 6 am and continue for most of the day. This was not construction or city noise - it was within the building. We let them know and they were not able to do anything about it. Also there was not reliable hot water. It would be on for 3-5 minutes and then get very cold. Finally the bathroom had a bad smell of standing water. For these reasons I really would not recommend this accommodation.
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pristine modern and ample apartments located in a safe and beautiful area of the city. The staff was friendly and helpful. Great for families.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back soon.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Rooms were great bed was very comfortable and service was excellent
Stayed 3 nights in Jan 2026