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Overview of Downtown

Photo gallery

Featured image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
VIP Access

Downtown

3 out of 5

4.3/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationZocalo5 min walk
    Popular LocationPalacio de Bellas Artes9 min walk
    Popular LocationPaseo de la Reforma16 min walk
    AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)23 min drive

Choose dates to view prices

Independence suite

4.7/5 guest room rating
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Colonial queen

4.6/5 guest room rating
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Revolution suite

5/5 guest room rating
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Colonial king

4.5/5 guest room rating
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

About this area

Mexico City

Located in Mexico City, Downtown is in the city centre and near a metro station. Metropolitan Cathedral (Catedral Metropolitana) and Palacio Nacional are notable landmarks, and the area's natural beauty can be seen at Chapultepec Park. Looking to enjoy an event or a match while in town? See what's going on at Auditorio Nacional. Guests love the hotel's central location.
Popular Location

What's nearby

  • Madero Street - 1 min walk
  • Zocalo - 5 min walk
  • Metropolitan Cathedral (Catedral Metropolitana) - 6 min walk
  • Palacio de Bellas Artes - 9 min walk
  • Paseo de la Reforma - 16 min walk

Getting around

  • Mexico City Buenavista Station - 4 min drive
  • Allende Station - 5 min walk
  • Benito Juarez International Airport (MEX) - 23 min drive

Restaurants

  • Lobby — 1 min walk
  • Terraza — 1 min walk
  • Café el Popular - 3 min walk
  • La Terraza - 3 min walk
  • La Faena - 3 min walk

About this property

Downtown

Luxury Mexico City hotel in Historic Center, walk to Zocalo
This hotel features a restaurant, an outdoor pool and a poolside bar. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a rooftop terrace and self parking. All 17 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include minibars and premium bedding.
Downtown offers 17 forms of accommodation which are accessible via exterior corridors and feature minibars and a safe. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a rainfall showerhead, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 13.00 per night)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 7:00 AM–11:30 AM
  • 1 restaurant
  • 1 poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • Computer station

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per pet, per night
2 per room
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 50 per vehicle (roundtrip)
  • Self-parking fee: USD 13.00 per night
  • Pet fee: USD 50 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Downtown Hotel
Hotel Downtown
Downtown Hotel Mexico City
Downtown Mexico City
Downtown Mexico City
Downtown Hotel Mexico City

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 125 out of 218 reviews
5 - Excellent 57%
Rating 4 - Good. 58 out of 218 reviews
4 - Good 27%
Rating 3 - Okay. 24 out of 218 reviews
3 - Okay 11%
Rating 2 - Poor. 6 out of 218 reviews
2 - Poor 3%
Rating 1 - Terrible. 5 out of 218 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing historic building in the perfect geographic section of the city for exploring. If you are into architecture and aesthetics, this is the place for you. Perfect boutique hotel. Rooms were stunning. Rooftop bar is not just great for the vibe, but also the food and drinks. Keep in mind it is an older building, so lighting in some of the larger suites is slightly compromised. But that is a small price to pay for the overall experience. We will definitely stay here again when returning to Mexico City.
Stayed 3 nights in Apr 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
the hotel is pretty but very dark and air conditioning does not work. we stayed in one of the larger suites and there was a tiny wall unit which was terribly insufficient for the size of the room. i was forced to leave the windows open which was no solution since it’s on a busy street with the sounds of loud trucks, ambulances, cars etc. blaring all night. if you stay in one of the interior rooms, a/c is better but you will have no separation between bathroom and room and no real window to open so very very dark. location isn’t great either. it’s in the historic district which is nice to visit for one day but otherwise extremely crowded with an abundance of cheap clothing shops surrounding it. try to find a hotel in the Roma neighborhood if you’re interested in cute cafes, stylish shops and great restaurants.
Stayed 5 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great boutique hotel to stay in at the historical center, with a very attentive staff.
Stayed 1 night in Apr 2021

5/5 Excellent

Stayed 3 nights in Mar 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities
I prefer much better small boutique hotels than the big corporations. This hotel was the Palace of an important colonial family from the 1800s in Mexico. If you stay there, you will experience that “trip in time”.
Stayed 2 nights in Mar 2021