- Liked: Property conditions & facilities
- Disliked: Staff & service
Location is great and hotel is a beautiful space, the rooms are nice, but the low quality of the customer service takes away the pleasure of being there. I will not return - for the higher price you expect a luxury hotel with service to match. Their staff doesn't seem to care unless you pressure them into acknowledging the bad service. We had a number of bad experiences with their staff - leave it to say I would recommend picking a hotel with a better service rating.