Title: Casa Castillo Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Casa Castillo Hotel with a 24-hour front desk, 10-minute walk to Paseo de la Reforma ## Photo gallery for Casa Castillo ![Reception - Casa Castillo (Mexico City)](https://images.trvl-media.com/lodging/93000000/92400000/92394900/92394885/f1c1ebdd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium Double Room | In-room safe, laptop workspace, iron/ironing board, free WiFi - Casa Castillo (Mexico City)](https://images.trvl-media.com/lodging/93000000/92400000/92394900/92394885/2937a26d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Casa Castillo (Mexico City)](https://images.trvl-media.com/lodging/93000000/92400000/92394900/92394885/4e46a301.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Apartment | In-room safe, laptop workspace, iron/ironing board, free WiFi - Casa Castillo (Mexico City)](https://images.trvl-media.com/lodging/93000000/92400000/92394900/92394885/fca37d16.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, laptop workspace, iron/ironing board, free WiFi - Casa Castillo (Mexico City)](https://images.trvl-media.com/lodging/93000000/92400000/92394900/92394885/bbf5d5ca.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Close to Chapultepec Castle and Angel of Independence Monument, Casa Castillo has plenty to offer. Stay connected with free in-room WiFi. VIP Access ## Reviews 9.0 Wonderful ## Popular amenities - Pet-friendly - Free Wi-Fi - 24/7 front desk £68 includes taxes & fees 2 Feb - 3 Feb VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan 19 - Jan 20](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=92394885&PinnedHotelID=92394885&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=92394885&PinnedHotelID=92394885&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 20 - Jan 21](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=92394885&PinnedHotelID=92394885&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=92394885&PinnedHotelID=92394885&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=92394885&PinnedHotelID=92394885&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=92394885&PinnedHotelID=92394885&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=92394885&PinnedHotelID=92394885&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=92394885&PinnedHotelID=92394885&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ### View all photos for Standard Room ![In-room safe, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/93000000/92400000/92394900/92394885/96e9b67c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Mini-fridge Smart TV Portable fan Bathrobes Rainfall showerhead Private bathroom Hairdryer Microwave - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Double Room ![In-room safe, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/93000000/92400000/92394900/92394885/420fb3d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Kitchenette Mini-fridge Smart TV Portable fan Bathrobes Rainfall showerhead Private bathroom Hairdryer - Sleeps 4 - 2 Queen Beds ### View all photos for Deluxe Room ![In-room safe, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/93000000/92400000/92394900/92394885/40b6aa52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Mini-fridge Smart TV Portable fan Bathrobes Rainfall showerhead Private bathroom Hairdryer Microwave - Sleeps 2 - 1 Queen Bed ### View all photos for Classic Room ![In-room safe, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/93000000/92400000/92394900/92394885/f215357d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room ### Highlights Mini-fridge Smart TV Portable fan Bathrobes Rainfall showerhead Private bathroom Hairdryer Microwave - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Room ![In-room safe, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/93000000/92400000/92394900/92394885/40b6aa52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Kitchenette Mini-fridge Smart TV Portable fan Bathrobes Rainfall showerhead Private bathroom Hairdryer - Sleeps 2 - 1 King Bed ### View all photos for Comfort Room ![Comfort Room | In-room safe, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/93000000/92400000/92394900/92394885/e6c42a21.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room ### Highlights Kitchenette Mini-fridge Smart TV Portable fan Bathrobes Rainfall showerhead Private bathroom Hairdryer - Sleeps 2 - 1 Queen Bed ### View all photos for Grand Triple Room ![In-room safe, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/93000000/92400000/92394900/92394885/57cf308b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Triple Room ### Highlights Air conditioning Kitchenette Mini-fridge Smart TV Portable fan Bathrobes Rainfall showerhead Private bathroom - Sleeps 6 - 2 Queen Beds and 1 King Bed ### View all photos for Premium Double Room ![Premium Double Room | In-room safe, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/93000000/92400000/92394900/92394885/2937a26d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room ### Highlights Air conditioning Kitchenette Mini-fridge Smart TV Portable fan Bathrobes Rainfall showerhead Private bathroom - Sleeps 4 - 1 Queen Bed and 1 King Bed ### View all photos for Premium Room ![In-room safe, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/93000000/92400000/92394900/92394885/52394d21.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room ### Highlights Mini-fridge Smart TV Portable fan Bathrobes Rainfall showerhead Private bathroom Hairdryer Microwave - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Double Room ![In-room safe, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/93000000/92400000/92394900/92394885/2a5b9e09.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Air conditioning Kitchenette Mini-fridge Smart TV Portable fan Bathrobes Rainfall showerhead Private bathroom - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Front of property – evening/night](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/11000000/10940000/10934400/10934337/c964253e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Historico Central Hotel Historic Center - Breakfast included - Parking included - Free Wi-Fi - Restaurant 9.8 Exceptional 2,407 reviews £129 includes taxes & fees 28 Jan - 29 Jan [](https://www.expedia.co.uk/Mexico-City-Hotels-Historico-Central-Hotel.h10934337.Hotel-Information?chkin=2026-1-28&chkout=2026-1-29&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=b0b7edf3-7bab-489f-8c46-c1d8b9ff3e62&top_cur=GBP) Ad ![Reception](https://images.trvl-media.com/lodging/2000000/1890000/1887800/1887706/06faed2f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### St Isidro Suites Corporate Housing SPA & Wellness Center Miguel Hidalgo - Hot tub - Breakfast included - Spa - Pet-friendly 9.2 Wonderful 1,004 reviews £140 includes taxes & fees 25 Jan - 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Pool - Hot tub - Spa - Pet-friendly 9.6 Exceptional 704 reviews £901 includes taxes & fees 24 Jan - 25 Jan [](https://www.expedia.co.uk/Mexico-City-Hotels-The-St-Regis-Mexico-City.h2469062.Hotel-Information?chkin=2026-1-24&chkout=2026-1-25&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=b0b7edf3-7bab-489f-8c46-c1d8b9ff3e62&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Casa-Castillo.h92394885.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Casa-Castillo.h92394885.Hotel-Information) ## About the area Reforma, a neighbourhood in Mexico City, is home to Casa Castillo. Palacio de Bellas Artes and Chapultepec Castle are cultural highlights, and travellers looking to shop may want to visit Paseo de la Reforma and Avenida Presidente Masaryk. Check out an event or a game at Auditorio Nacional, and consider making time for Parque Zoologico de Chapultepec, a top attraction not to be missed. [Visit our Mexico City travel guide](https://www.expedia.co.uk/Mexico-City.dx178285) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.42868%2C-99.17807&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=V4Fq8mCjjgxs8xvtxM00MTc8eCw=) 16 Curie Anzures, Mexico City, CDMX, 11590 ### What's nearby - Avenida Presidente Masaryk \- 5 min walk \- 0.3 miles - Paseo de la Reforma \- 7 min walk \- 0.4 miles - Chapultepec Park \- 10 min walk \- 0.6 miles - National Museum of Anthropology \- 14 min walk \- 0.8 miles - Angel of Independence Monument \- 15 min walk \- 0.8 miles ### Getting around - Mexico City Buenavista Station - 14 min drive - Chapultepec Station - 14 min walk - Benito Juarez International Airport (MEX) - 29 min drive ### Restaurants - ‪Cafe Tamayo - ‬4 min walk - ‪El Fogoncito - ‬2 min walk - ‪Centro Castellano - ‬1 min walk - ‪Taqueria Selene - ‬2 min walk - ‪La Huerta - ‬1 min walk ## About this property ### Casa Castillo Hotel near Paseo de la Reforma Close to Chapultepec Castle and Angel of Independence Monument, Casa Castillo has plenty to offer. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - A 24-hour front desk and smoke-free property Room features All guest rooms at Casa Castillo include perks, such as laptop-friendly workspaces and bathrobes, in addition to amenities, such as free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with rainfall showers and hairdryers - 45-inch Smart TVs with streaming services and digital channels - Wardrobes/cupboards, mini fridges and microwaves ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/79000000/78570000/78567400/78567306/af1511cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pent House Masaryk 17 Polanco - Free Wi-Fi 9.0 Wonderful 57 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=78567306&PinnedHotelID=78567306&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Studio, 1 Bedroom | Bathroom | Free toiletries, towels, soap, shampoo](https://images.trvl-media.com/lodging/100000000/99450000/99441600/99441594/fd3ca39f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Collection O Casa Anzures Thematic, Mexico City Miguel Hidalgo - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 148 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=99441594&PinnedHotelID=99441594&HadPinnedHotel=true®ionId=-1&adults=2) ![Minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/26000000/25010000/25005700/25005677/c5b24449.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Armonik Suites Reforma - Kitchen - Free Wi-Fi - Air-conditioning - Laundry room 9.4 Exceptional 648 reviews £77 includes taxes & fees 26 Jan - 27 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=25005677&PinnedHotelID=25005677&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Apartment, 1 King Bed, City View | View from room](https://images.trvl-media.com/lodging/17000000/16550000/16544300/16544272/3fd300af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Chapultepec Residencial Reforma - Kitchen - Pet-friendly - Free Wi-Fi - Laundry room 8.6 Excellent 278 reviews £123 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=16544272&PinnedHotelID=16544272&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/12000000/11910000/11901800/11901759/b065e3fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lombardo Suites Reforma - Breakfast included - 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Pet-friendly - Free Wi-Fi - Room service - 24/7 front desk 8.2 Very good 27 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=73259336&PinnedHotelID=73259336&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/5000000/5000000/4995000/4994928/dbe5e60e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence L'heritage Hipólito Taine by Bluebay Polanco - Parking included - Free Wi-Fi - Gym - Room service 7.2 Good 464 reviews £69 includes taxes & fees 4 Feb - 5 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=4994928&PinnedHotelID=4994928&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/77000000/76970000/76961100/76961010/056d5468.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ULIV Apartments Polanco Miguel Hidalgo - Kitchen - Pet-friendly - Parking included - Free Wi-Fi 8.8 Excellent 314 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=76961010&PinnedHotelID=76961010&HadPinnedHotel=true®ionId=-1&adults=2) ![TINA Designer Apartment | View from room](https://images.trvl-media.com/lodging/20000000/20000000/19990200/19990184/1ff41625.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Don Jacinto Stay&Sip La Condesa - Free Wi-Fi - Housekeeping - 24/7 front desk - Microwave 9.2 Wonderful 339 reviews £95 includes taxes & fees 26 Jan - 27 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=19990184&PinnedHotelID=19990184&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Family friendly - Children's books - Children's games - In-room microwave - Mini-fridge - Stroller ### Conveniences - 24-hour front desk ### Guest services - Change of towels on request - Housekeeping (on request) (for a fee) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 3 steps to reach entrance - Accessible shuttle - Hardwood flooring in room - Upper floors accessible by stairs only - Visual fire alarm - Wheelchair accessible (may have limitations) ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Dressing gowns - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 45-inch smart TV with digital channels - Streaming services ### Food and drink - Espresso maker - Microwave - Mini-fridge - Paper towels ### More - Iron/ironing board - Laptop workspace - Portable fan - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Access code, staffed front desk ### Pets Pets are allowed for an extra charge of MXN 400 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cleaning fee: MXN 222 per accommodation, per night (varies based on the length of stay). We have included all charges provided to us by the property. ### Optional extras - Pet fee: MXN 400 per pet, per stay - Service animals are exempt from fees - Cleaning/housekeeping/linen fee: MXN 222 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector and a fire extinguisher If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Casa Castillo Hotel Casa Castillo Mexico City Casa Castillo Hotel Mexico City ## Frequently asked questions ### Is Casa Castillo pet-friendly? ### How much does it cost to stay at Casa Castillo? ### How much is parking at Casa Castillo? ### What time is check-in at Casa Castillo? ### What time is check-out at Casa Castillo? ### Where is Casa Castillo located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Casa Castillo Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.8 Amenities ### 9.2 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 71 8 - Good 15 6 - Okay 6 4 - Poor 3 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### zaid 1 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was very clean and chic, staff were amazing and welcoming ##### zaid Stayed 3 nights in Nov 2025 ### 8/10 Good #### Maria 29 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful area, nice hotel and excellent staff ##### Maria Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Alejandro A 28 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed at Acapulco apartment which has 3 bedrooms, two bathrooms, kitchen, sofa, dining table. Hotel is very clean, staff is very courteous and the hotel is very well located to move around easily. I fully recommend it. My family had a wonderful stay. ##### Alejandro A Stayed 5 nights in Apr 2025 ### 8/10 Good #### Damian 25 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Noisy at night, my aparment was facing Leibnitz street due to the suppliers of a big hotel Camino Real and Leibnitz street is the back door of that hotel. The other issue was the apartment was on a third floor with no elevator and one of my kids with a leg sports injury it was complicated to get up and down of the apartment. We like the location, decorations, cleanness and attention of the security staff cause there is no lobby at all we only saw cleaning personal and security staff. ##### Damian Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Reginald 3 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff was very helpful and respectful ##### Reginald Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Brendan 1 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities The rooms are very comfortable and the property is beautiful. ##### Brendan Stayed 2 nights in Nov 2023 ### 8/10 Good #### Jorge 9 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, small but with all we needed. Minutes away from Museum and Chapultepec park. ##### Jorge Stayed 2 nights in Sep 2023 ### 8/10 Good #### Guy 8 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very noisy facing a main street, location was good for our needs, neighbourhood was great, room was great but small ##### Guy Stayed 4 nights in Oct 2024 ### 8/10 Good #### Hilda 8 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities friendly sraff ##### Hilda Stayed 6 nights in Nov 2024 ### 10/10 Excellent #### ALLAN 11 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved the room and the staff, in particular, Juan Carlos. The room had an espresso machine, mini refrigerator and an induction cooktop. Plus dishes and silverware if needed. The room was like new and very clean, the staff was attentive and location was great for me. I would stay there again for sure. ##### ALLAN Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Judy 8 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was wonderful, staff were so friendly and helpful. Bed and pillows were very comfortable. Easy access to everything. Would definitely stay there again. Was very charming. Only one complaint, water truck across the street was so noisy everyday!! ##### Judy Stayed 6 nights in Feb 2024 ### 6/10 Okay #### Jean-Yves 14 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Perfect little hotel with fatal flaw This is the perfect little hotel except for one fatal issue: It is located directly across the street from the loading docks of a major hotel/conference center. Trucks with idling engines, refrigeration units, etc. are backing into the bays at all hours of the night. It’s loud non-stop. I could not sleep well for three nights. Too bad because the staff is very nice and accomodating, the hotel itself is great and the location very good, otherwise, wedged between Reforma and Polanco. ##### Jean-Yves Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Johanna 26 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent location, quality & price. Would return! We loved this little boutique apartment-hotel! It is quaint but updated and has a lot of character. The staff is friendly and helpful. It is in a safe and convenient area of town, right across the street from a little convenience store where we could purchase water and simple snacks. One block from nice coffee shops, ATMs, and a couple of blocks from a small grocery store. We had a 2-bedroom apartment that comfortably slept 5 people (1 bedroom had king-size bed and own bathroom, second bedroom had queen bed, another queen bed in main social area and a second bathroom) with a little kitchenette. The listing wasn't clear on number of bathrooms so we were happy to find there were 2 of them. It was lovely, very clean and very comfortable; the furnishings looked new and updated. The listing for the apartment said it had a twin pull-out sofa too, but it was actually tiny and could only work as a bed for a child, This was not a problem for us as we were only 5 adults, but it certainly wouldn't accommodate 7 adults. The only minor issue we had was that the air conditioner started making loud noises and leaking in the middle of our second night there; we had to turn it off. But they sent someone to look at it that same day. Weather cooled down on the 3rd night so we didn't need to turn it on again. Do keep in mind that this is a 3-story building with no elevator, so if you have issues with stairs, request a ground-level room. The bigger apartments are on the top floors. ##### Johanna Stayed 3 nights in Sep 2024 ### 2/10 Terrible #### louis 17 Mar 2024 Liked: Cleanliness Disliked: Staff & service Good: people at the desk were friendly and the room was reasonably clean. Now the bad...The spouts spat at us regularly; water shoots all over the place- several times per day.Worst is that owner isn't a normal human. We had the room for 6 days straight and then learned there would be a major snowstorm on our return and getting stuck in the airport for the night on our way back was going to be real, so we asked about extending for one day at same rate from our 6 day stay. They would not do this for us. It's theirs and they can do what they want, but in 20 plus years of travel, I've never met an owner who wouldn't accomodate a long-term traveler in some reasonable way until now. Rooms available, so space not an issue. So as to not spend hours moving, we booked an extra night with them online. We were again charged the cleaning rate of 222 MXN, plus the daily rate was higher, so in the end, we paid around 340 MXN (about $20 USD) above original rate; stayed in the same room. Never any talk about rebating the cleaning fee. I WOULD NOT stay here again because if a business can't treat its clients as human, they won't receive my money. I hope the reader considers this review in deciding about Casa Castillo. Please spend your money with truly human owners. I hope our extra $20 USD and this review is worth it to Casa Castillo!! ##### louis Stayed 6 nights in Mar 2024 ### 10/10 Excellent #### María 7 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and beautiful place to stay! Loved everything! ##### María Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### igor 16 Jun 2025 Liked: Cleanliness, amenities Great place to stay in Mexico City for a few days ##### igor Stayed 2 nights in May 2025 ### 8/10 Good #### Carlos 4 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Better accessibility to a hot shower. ##### Carlos Stayed 8 nights in Jul 2025 ### 8/10 Good #### Abiola 13 Nov 2024 Liked: Cleanliness, amenities, property conditions & facilities Casa Castillo is great if looking for a budget hotel in the heart of Mexico City. It was perfect for my stay. ##### Abiola Stayed 6 nights in Nov 2024 ### 8/10 Good #### Melanie 31 Oct 2024 Liked: Staff & service, property conditions & facilities The hotel is pretty. Very noisy, you can hear everything outside your room. ##### Melanie Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Carlos 21 Oct 2024 Excelent ##### Carlos Stayed 1 night in Oct 2024 ### 6/10 Okay #### Arthur 25 Feb 2025 Liked: Cleanliness, amenities, property conditions & facilities A great building, nicely curated inside. However our room had a lot of street noise & could use better black-out curtains. Bed was small and room lacked enough pillows. Front desk was manned by security guard who was mildly helpful when requested water bittle for 2nd night. ##### Arthur Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### James 29 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property is extremely safe- ring bell to enter and no keys for room doors. You have a code. It’s very clean for an older hotel- even the hanging lamps were dusted ! The staff was very friendly and helpful- let us check in early, watched our luggage both before checking in and the day we checked out. Definitely is worth way more than we were charged- great job all around!!! ##### James Stayed 2 nights in Jan 2025 ### 6/10 Okay #### Mildred 27 Apr 2024 Nice ##### Mildred Stayed 6 nights in Apr 2024 ### 6/10 Okay #### kathiuzka 12 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities The room doesn't have Any air conditioning. Only a fan per room. ##### kathiuzka Stayed 4 nights in Apr 2024 ### 2/10 Terrible #### Bianca 26 Oct 2023 Liked: Cleanliness Disliked: Staff & service, amenities The premises are beautiful, unfortunately staff were very rude. When I made my reservation I paid for a queen size bed, yet, they hosted me on a room with a full size bed. I talked to Jose Eduardo about this. He works reception. He said he wasn’t able to do anything about it. Then I asked to talk to the manager, Jose Eduardo said the manager would give me a call back but she never did. Another thing to notice is that they have a bell that guests have to ring in order to get inside the premises. There is no other way in. One night around 2 am a guest was ringing the bell for a long time and staff never opened the door for her. She ended waking us up by knocking on the guests windows asking us to let her inside the premises. So if you are a light sleeper like me and don’t want anyone to disturb your sleep, don’t book at this place. It’s a shame that this beautiful place doesn’t have good costumer service. ##### Bianca Stayed 5 nights in Oct 2023 ## Expedia's Latest Trends ### Hotels > [Pug Seal Polanco Anatole France](https://www.expedia.co.uk/Mexico-City-Hotels-Pug-Seal-Anatole-France.h30662230.Hotel-Information) > > [Hotels near Merkur Spiel-Arena](https://www.expedia.co.uk/Merkur-Spiel-Arena-Hotels.0-l6073587-0.Travel-Guide-Filter-Hotels) > > [Beach Resorts & Hotels in Belize](https://www.expedia.co.uk/Destinations-In-Belize-Beach-Hotels.0-0-d18-tBeachHotels.Hotel-Filter-Destinations) > > [Zocalo Central & Rooftop Mexico City](https://www.expedia.co.uk/Mexico-City-Hotels-Zocalo-Central-Mexico-City.h8511201.Hotel-Information) > > [Swallow's Nest](https://www.expedia.co.uk/Gainsborough-Hotels-Swallows-Nest.h99361982.Hotel-Information) > > [Hotel Real del Sur](https://www.expedia.co.uk/Mexico-City-Hotels-Hotel-Real-Del-Sur.h3347730.Hotel-Information) > > [Octavia Casa](https://www.expedia.co.uk/Mexico-City-Hotels-Octavia-Casa.h88086884.Hotel-Information) > > [Hotels with a View in Málaga](https://www.expedia.co.uk/Malaga-Hotels-Hotel-With-A-View.0-0-d312-thotelwithaview.Travel-Guide-Filter-Hotels) > > [The Waters Edge](https://www.expedia.co.uk/Rathmullan-Hotels-The-Waters-Edge-Accommodation.h96251555.Hotel-Information) > > [ULIV Mexico City](https://www.expedia.co.uk/Mexico-City-Hotels-ULIV-Mexico-City.h110122446.Hotel-Information) > > [Hotels in Santa Caterina Valfurva](https://www.expedia.co.uk/Santa-Caterina-Valfurva-Hotels.d6034128.Travel-Guide-Hotels) > > [La Casa Azul](https://www.expedia.co.uk/Mexico-City-Hotels-La-Casa-Azul.h89317196.Hotel-Information) > > [Urban Point Hotel](https://www.expedia.co.uk/Nairobi-Hotels-Urban-Point-Hotel.h37509567.Hotel-Information) > > [Hostels Beaconsfield](https://www.expedia.co.uk/Beaconsfield-Hostels.d4564-aaHostels.Travel-Guide-Accommodation) > > [Hotels in Auburn](https://www.expedia.co.uk/Auburn-Hotels.d6606.Travel-Guide-Hotels) > > [vilagalehotels Hotels in Isla Canela](https://www.expedia.co.uk/Isla-Canela-Hotels-Vila-Gale-Hotels.0-0-d6157699--bVilaGaleHotels.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Los Angeles (LAX) to Bang Phli (BKK)](https://www.expedia.co.uk/lp/flights/lax/bkk/los-angeles-to-bangkok) > > [Flights from Derby (EMA) to Fiumicino (FCO)](https://www.expedia.co.uk/lp/flights/ema/fco/east-midlands-to-rome) ### Activities ### Packages > [Mermaid Beach Holidays](https://www.expedia.co.uk/Mermaid-Beach.d6047501.Holidays-City-Breaks) > > [Plympton Swimming Pool](https://www.expedia.co.uk/Plympton-Swimming-Pool-Plymouth.d553248621532488710.Attraction) > > [Torremolinos Holidays](https://www.expedia.co.uk/Torremolinos.d10205.Holidays-City-Breaks) > > [Central Market](https://www.expedia.co.uk/Central-Market-Valencia-City-Centre.d6067065.Attraction) > > [Makarska Riviera Holidays](https://www.expedia.co.uk/Makarska-Riviera.d6338358.Holidays-City-Breaks) ### General > [Visit Fernando de Noronha](https://www.expedia.co.uk/Fernando-De-Noronha.dx6084536) > > [Visit Münster](https://www.expedia.co.uk/Munster.dx1229) ---