Title: Alteza Polanco Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Alteza Polanco Aparthotel with a restaurant, steps from Plaza Polanco ![Restaurant](https://images.trvl-media.com/lodging/10000000/9600000/9599500/9599422/1a8e702f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Junior Suite, 1 Queen Bed | Living area | 40-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/10000000/9600000/9599500/9599422/3f6fcf17.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property – evening/night](https://images.trvl-media.com/lodging/10000000/9600000/9599500/9599422/647ca772.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite, 2 Double Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9600000/9599500/9599422/3a1387c4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Master Suite, 1 Queen Bed, Interior View | 1 bedroom, hypo-allergenic bedding, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9600000/9599500/9599422/fc6fd638.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Alteza Polanco offers an upscale yet welcoming atmosphere just steps from Plaza Polanco. Guests can relax in outdoor treatment areas or dine at the on-site restaurant. The property provides free in-room WiFi and luggage storage, with attentive staff ready to enhance the visit. VIP Access 8.6 Excellent ## Popular amenities - - Spa - Room service - Housekeeping - Air conditioning - 24/7 front desk VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=9599422&PinnedHotelID=9599422&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=9599422&PinnedHotelID=9599422&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 3 - Nov 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=9599422&PinnedHotelID=9599422&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=9599422&PinnedHotelID=9599422&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=9599422&PinnedHotelID=9599422&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=9599422&PinnedHotelID=9599422&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=9599422&PinnedHotelID=9599422&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=9599422&PinnedHotelID=9599422&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Deluxe Room, 2 Double Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9600000/9599500/9599422/59a0cc14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds ### Highlights Air conditioning Free rollaway/extra beds Flat-screen TV Hypo-allergenic bedding Separate bedroom Private bathroom Hairdryer Espresso maker - 323 sq ft - Sleeps 4 - 2 Double Beds ![Junior Suite, 2 Double Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9600000/9599500/9599422/998da2fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Double Beds 10.0 Exceptional 1 review ### Highlights Air conditioning Free rollaway/extra beds Flat-screen TV Hypo-allergenic bedding Separate bedroom Private bathroom Hairdryer Espresso maker - 409 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ![Deluxe Room, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9600000/9599500/9599422/2e7e3bdd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Queen Bed 9.4 Exceptional 3 reviews ### Highlights Air conditioning Free rollaway/extra beds Flat-screen TV Hypo-allergenic bedding Separate bedroom Private bathroom Hairdryer Espresso maker - 301 sq ft - Sleeps 2 - 1 Queen Bed ![Junior Suite, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9600000/9599500/9599422/98d93867.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Queen Bed ### Highlights Air conditioning Free rollaway/extra beds Flat-screen TV Hypo-allergenic bedding Separate bedroom Private bathroom Hairdryer Microwave - 312 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Master Suite, 1 Queen Bed, Exterior View | 1 bedroom, hypo-allergenic bedding, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9600000/9599500/9599422/7bb610ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite, 1 Queen Bed, Exterior View 10.0 Exceptional 1 review ### Highlights Air conditioning Free rollaway/extra beds Flat-screen TV Hypo-allergenic bedding Separate bedroom Private bathroom Bathrobes Hairdryer - 344 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Queen Bed ![Master Suite, 1 Queen Bed, Interior View | 1 bedroom, hypo-allergenic bedding, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9600000/9599500/9599422/dfa85ba4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite, 1 Queen Bed, Interior View ### Highlights Air conditioning Free rollaway/extra beds Flat-screen TV Hypo-allergenic bedding Separate bedroom Private bathroom Bathrobes Hairdryer - 463 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Suite, 1 Queen Bed, Exterior View | 1 bedroom, hypo-allergenic bedding, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9600000/9599500/9599422/fccea2cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Queen Bed, Exterior View 10.0 Exceptional 1 review ### Highlights Air conditioning Free rollaway/extra beds Flat-screen TV Hypo-allergenic bedding Separate bedroom Private bathroom Bathrobes Hairdryer - 334 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/11000000/10940000/10934400/10934337/4340fa51_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Historico Central Hotel Historic Center - Breakfast included - Parking included - Free WiFi - Restaurant 9.8 Exceptional 2,369 reviews £95 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Mexico-City-Hotels-Historico-Central-Hotel.h10934337.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=65334e1e-828c-4482-9b69-545ca4c07f58&top_cur=GBP) Ad ![3 bars/lounges](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/50000/42100/42008/w4000h2663x0y0-962a0814_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JW Marriott Hotel Mexico City Polanco Polanco - 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Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 1,012 reviews £97 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Mexico-City-Hotels-Hotel-Novit.h3981379.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=65334e1e-828c-4482-9b69-545ca4c07f58&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Alteza-Polanco.h9599422.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Alteza-Polanco.h9599422.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.43830%2C-99.21170&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=PCGqj1H8GWMMulmBumDE46rPrIM=) Blas Pascal No. 111, Mexico City, 11510 #### What's nearby - Plaza Polanco - 3 min walk - 0.2 miles - Acuario Inbursa - 10 min walk - 0.6 miles - Antara Polanco - 12 min walk - 0.7 miles - Soumaya Museum - 12 min walk - 0.7 miles - Centro Citibanamex Convention Center - 3 min drive - 1.2 miles #### Getting around - Polanco Station - 3 min drive - Mexico City Fortuna Station - 9 min drive - Benito Juarez International Airport (MEX) - 33 min drive #### Restaurants - ‪La Casa de Toño - ‬3 min walk - ‪Vips - ‬1 min walk - ‪Regma Express - ‬3 min walk - ‪Tierra Garat - ‬1 min walk - ‪Tortas La Combi - ‬2 min walk ## About this property ### Alteza Polanco Aparthotel with a restaurant, steps from Plaza Polanco A restaurant, a fitness centre and self parking are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, massage/treatment rooms, conference space and concierge services are on-site. Each apartment offers free WiFi, room service and a flat-screen TV with cable channels. Additional amenities include an espresso maker, in-room massages and a hairdryer. Alteza Polanco offers 70 air-conditioned accommodations with espresso makers and a safe. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Mexico City aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis. Recreational amenities at the aparthotel include a fitness centre. Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms and outdoor treatment areas. Services include deep-tissue massages and sports massages. ## Similar properties ![5 restaurants, breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/1000000/10000/9300/9253/37233dc3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Camino Real Polanco Mexico Reforma - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 3,045 reviews £121 includes taxes & fees 28 Nov - 29 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=9253&PinnedHotelID=9253&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/5000000/4350000/4340600/4340528/0a657fe7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Suites Campos Eliseos Polanco - Pool - Breakfast included - Kitchen - Pet-friendly 9.2 Wonderful 1,321 reviews £150 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=4340528&PinnedHotelID=4340528&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Room | 1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/2000000/1890000/1887800/1887706/940e9ae9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### St Isidro Suites Corporate Housing SPA & Wellness Center Miguel Hidalgo - 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22 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=794000&PinnedHotelID=794000&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/590000/582800/582712/688be84a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Galeria Plaza Reforma Reforma - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 3,131 reviews £133 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=582712&PinnedHotelID=582712&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/115000000/114540000/114532900/114532879/bea65eaa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### UTOPIC Platón by ULIV Polanco - Hot tub - Kitchen - Free WiFi - Air conditioning 9.4 Exceptional 100 reviews £171 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=114532879&PinnedHotelID=114532879&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Pool/Spa - 2 treatment rooms - Deep-tissue massages - In-room massages - Outdoor treatment areas - Sports massages ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Covered parking on site (USD 10 per night) - Limited on-site parking ### Family friendly - Children stay free (see details) ### Food and drink - Espresso maker ### Dining - Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 21 per person - A restaurant - Limited room service ### Bedrooms - Bedroom - Bedsheets provided - Hypo-allergenic bedding ### Bathroom - 1 private bathroom - Free toiletries - Hair dryer - Shower - Towels provided ### Living spaces - Fireplace in lobby ### Entertainment - 40-inch flat-screen TV with cable channels - TV in common areas ### Outdoor areas - Terrace ### Laundry - Dry cleaning/laundry service - Laundry facilities ### Work spaces - 474 square feet of conference space - Desk - Meeting rooms ### Comfort - Air conditioning ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Smoke-free property ### Services and conveniences - 24-hour front desk - Concierge services - Housekeeping (daily) - Iron/ironing board - Luggage storage - Phone - Proposal/romance packages - Safe - Safe at front desk - Tour and ticket assistance ### Location highlights - In a shopping district - In an entertainment district ### Things to do - Gym ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Fire extinguisher ### General - 1 building - 70 units - 8 floors - Banquet hall - Built in 2014 ## Policies ### Check-in Check-in time starts at 3 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 10 to 21 per person - Airport shuttle fee: USD 70 per vehicle (return) - Covered self-parking fee: USD 10 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Alteza Polanco Hotel Alteza Hotel Alteza Polanco Alteza Polanco Hotel Alteza Hotel Hotel Alteza Polanco Mexico City Mexico City Alteza Polanco Hotel Hotel Alteza Polanco Alteza Polanco Mexico City Alteza ## Frequently asked questions ### Is Alteza Polanco pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Alteza Polanco? > Self-parking is available for USD 10 per night. Limited spots are available. ### What time is check-in at Alteza Polanco? > Check-in begins at 3 PM. ### What time is check-out at Alteza Polanco? > Checkout is at noon. ### Does Alteza Polanco provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 70 per vehicle applies. ### Where is Alteza Polanco located? > Located in Polanco, this aparthotel is within a 10-minute walk of Plaza Polanco, Plaza Carso Shopping Center and Acuario Inbursa. Antara Polanco and Soumaya Museum are also within 15 minutes. Polanco Station is 29 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Alteza Polanco Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.8 Location ### 8.8 Staff & service ### 9.0 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 310 8 - Good 188 6 - Okay 81 4 - Poor 28 2 - Terrible 13 ### 10/10 Excellent #### Peter 23 Oct 2024 Liked: Cleanliness, communication Nice hotel ##### Peter Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Luis 19 Nov 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Staff was very friendly and helpful will definitely be back ##### Luis Stayed 6 nights in Nov 2024 ### 10/10 Excellent #### Maria 29 Oct 2024 Liked: Cleanliness, property conditions & facilities, communication Very nice, quiet location. Nice rooms ##### Maria Stayed 5 nights in Oct 2024 ### 10/10 Excellent #### Aida 30 Nov 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Good location & very clean ##### Aida ### 8/10 Good #### SHAN 12 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Good ##### SHAN Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Samuel 28 Jun 2024 Liked: Cleanliness, property conditions & facilities, communication It is a nice well located hotel in the Polanco Corporate Area. ##### Samuel Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### RAYMOND 20 Sept 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication A good place to be. The staff are nice, warm, friendly and helpful. ##### RAYMOND Stayed 5 nights in Sep 2024 ### 10/10 Excellent #### Ronald 18 Mar 2025 Liked: Cleanliness, room comfort, communication #### Five Days at Alteza Polanco Very spacious rooms! Very good breakfast! Great TV channels and no issues with internet or staff! Recommend only that you use Uber to get there and from the hotel otherwise a very nice place to stay and safe! ##### Ronald Stayed 1 night in Mar 2025 ### 8/10 Good #### Belgheis 4 Nov 2022 Liked: Cleanliness, property conditions & facilities, communication Disliked: Amenities The hotel needs some charm. Staff was very nice. ##### Belgheis ### 10/10 Excellent #### Gerardo 4 Oct 2024 Liked: Cleanliness, room comfort, communication A good hotel for business trips. Close to plaza Carso and Soumaya. Not spectacular but clean, comfortable, and funcional. They have a safe and there is a fantastic coffee and sandwiches place across the street. ##### Gerardo Stayed 2 nights in Sep 2024 ### 6/10 Okay #### Martin 26 Oct 2024 Liked: Cleanliness, property conditions & facilities, communication This place is ok but not that great. If you’re looking for something in a good area for not to pricey this place is it. Looks nicer in the pictures because the rooms aren’t as nice in person. ##### Martin Stayed 3 nights in Oct 2024 ### 6/10 Okay #### Paul 10 Feb 2024 Liked: Communication Disliked: Room comfort #### Basic clean 2/3 star hotel The property is in a great location. But this is a clean basic two three star hotel. The pictures are misleading. ##### Paul Stayed 2 nights in Feb 2024 ### 6/10 Okay #### Agnesa 10 Jan 2023 Liked: Cleanliness Disliked: Communication Below average ##### Agnesa ### 8/10 Good #### Angel 4 Jun 2024 Liked: Cleanliness, communication Disliked: Amenities Ok ##### Angel Stayed 1 night in Jun 2024 ### 2/10 Terrible #### Andury 1 Sept 2022 Disliked: Amenities, property conditions & facilities This this so dar from a hotel, it is so far from pictures shown, it is pretty basic and they charge for 4 stars hotel, no amenities at all, breakfast only and they charged me also they charged for a bottle of water in the room, amazing!! I stayed one night and I moved to another hotel, i felt robbed. Good advice stay away from this “hotel” or you will regret. ##### Andury Stayed 4 nights in Aug 2022 ### 6/10 Okay #### Verified traveller 30 Jun 2022 Liked: Cleanliness, communication #### Rooms are not soundproof Rooms are not soundproof, the only discomfort I experienced during the stay. If you are light sleeper would not recommend. ##### Verified traveller Stayed 3 nights in Jun 2022 ### 10/10 Excellent #### Mauricio 27 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Good service, especially the bellboy Raul! He is the best ##### Mauricio Stayed 3 nights in Oct 2025 ### 6/10 Okay #### Rafael 20 Oct 2025 Liked: Cleanliness, property conditions & facilities, communication La toallas a pesar de estar limpias, el olor es algo desagradable ##### Rafael Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### cesar 14 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Está bien ##### cesar Stayed 1 night in Sep 2025 ### 10/10 Excellent #### ION 13 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication En general bien ##### ION Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Jorge Esparza 6 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Ubicación sobretodo ##### Jorge Esparza Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Michael Curtis 26 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication They finally have king size beds ##### Michael Curtis Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Gabriela Cano 21 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Está en un lugar muy cómodo para hacer diferentes actividades a y el hotel muy cómodo y muy limpio. Servicio excelente ##### Gabriela Cano Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Marco 2 Aug 2025 Liked: Cleanliness, room comfort, communication #### Excelente!! Si quieres vivir Polanco y caminar por sus calles este es el Hotel, restaurantes cerca, atracciones y mall a unos cuantos pasos. ![](https://a.travel-assets.com/ugc/hotel-reviews/9d20defc-36b9-40a4-ad87-59098a0a7794-1754169087556.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Marco Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Michael Curtis 1 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Nice little hotel. 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