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La Citadelle Hotel Metz - MGallery Collection

4.0 star property
Family-friendly hotel with 24-hour front desk and restaurant

Choose dates to view prices

Photo gallery for La Citadelle Hotel Metz - MGallery Collection

Exterior
Point of interest
Exterior
Exterior
Junior Suite, 1 King Bed (Palace View) | Premium bedding, pillow-top beds, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping
The current price is £110
includes taxes & fees
20 Jul - 21 Jul

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Twin Room, 1 Double or 2 Single Beds

Deluxe Twin Room, 1 Double or 2 Single Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Twin Room, 1 Double or 2 Single Beds

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Premium bedding
  • 377 sq ft
  • Park view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite, 1 King Bed (Palace View)

Junior Suite, 1 King Bed (Palace View) | Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 1 King Bed (Palace View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 1 Double or 2 Single Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Twin Room, 1 Double or 2 Single Beds

9.6 out of 10
Exceptional
(20 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Premium bedding
  • 269 sq ft
  • Park view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
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About the area

Map
5 Avenue Ney, Metz, Moselle, 57000

What's nearby

  • Place de la Republique - 3 min walk - 0.2 miles
  • Metz Cathedral - 11 min walk - 0.6 miles
  • Metz Christmas Market - 11 min walk - 0.6 miles
  • Centre Pompidou-Metz - 15 min walk - 0.8 miles
  • Porte des Allemands - 17 min walk - 0.9 miles

Getting around

  • Metz Station - 11 min walk
  • Metz (ETZ-Metz - Nancy - Lorraine) - 29 min drive

Restaurants

  • ‪Fox Coffee - ‬6 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Brasserie Rep - ‬4 min walk
  • ‪La Taverne Karlsbräu - ‬4 min walk
  • ‪Vert et Noir - ‬5 min walk

About this property

La Citadelle Hotel Metz - MGallery Collection

Upscale family-friendly hotel near Metz Cathedral
Located close to Centre Pompidou-Metz and Porte des Allemands, La Citadelle Hotel Metz - MGallery Collection provides shopping on-site, a library and dry cleaning/laundry services. Be sure to enjoy a meal at La Réserve, the on-site restaurant. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • Express check-out, express check-in and babysitting (surcharge)
  • A computer station, concierge services and a porter/bellboy
  • Guest reviews say great things about the helpful staff
Room features
All 68 individually furnished rooms include comforts, such as free international calls and premium bedding, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Designer toiletries and hairdryers
  • Plasma TVs with premium channels
  • Wardrobes/cupboards, free infant beds and electric kettles

Languages

English, French, German, Italian, Spanish

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Property grounds

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  • Free WiFi
  • Restaurant
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8.6 out of 10, Excellent, 10 reviews
The price is £110
includes taxes & fees
20 Jul - 21 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Réserve

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Books
  • Library
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station
  • Meeting rooms

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1569
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must provide a valid photo identity card.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 15.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.64 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Self-parking fee: EUR 18.00 per night (in/out privileges)
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Citadelle Hotel Metz
Citadelle Metz
Citadelle Metz Hotel
Hotel Citadelle Metz
Hotel Metz Citadelle
La Citadelle Metz
Metz Citadelle
Metz Hotel Citadelle
La Citadelle Hotel Metz
Hotel Citadelle Metz M Gallery
Hotel Citadelle M Gallery
Citadelle Metz M Gallery
Citadelle M Gallery
Citadelle Metz Mgallery Metz
Hotel La Citadelle Metz-MGallery Metz
Hotel La Citadelle Metz-MGallery Hotel
Hotel La Citadelle Metz-MGallery Hotel Metz
Hôtel La Citadelle Metz MGallery By Sofitel

Frequently asked questions

Is La Citadelle Hotel Metz - MGallery Collection pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at La Citadelle Hotel Metz - MGallery Collection?

As of 6 Jul 2025, prices found for a 1-night stay for 2 adults at La Citadelle Hotel Metz - MGallery Collection on 20 Jul 2025 start from £109.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at La Citadelle Hotel Metz - MGallery Collection?

Self-parking is available for EUR 18.00 per night.

What time is check-in at La Citadelle Hotel Metz - MGallery Collection?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at La Citadelle Hotel Metz - MGallery Collection?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is La Citadelle Hotel Metz - MGallery Collection located?

This family-friendly Metz hotel is located near the airport, within 1 mi (2 km) of Metz Cathedral, Porte des Allemands and Centre Pompidou-Metz. Walygator Park and Amneville Aquarium are also within 16 mi (25 km). Metz Station is 11 minutes by foot.

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La Citadelle Hotel Metz - MGallery Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 438 out of 658 reviews
Rating 8 - Good. 156 out of 658 reviews
Rating 6 - Okay. 45 out of 658 reviews
Rating 4 - Poor. 11 out of 658 reviews
Rating 2 - Terrible. 8 out of 658 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Large clean rooms, beautiful building and great location.
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean and staff very friendly.
Stayed 2 nights in Jun 2025

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful settings.all the amenities one needs
Stayed 1 night in May 2025

10/10 Excellent

antoine

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great location, surrounded by historic buildings and walkable green space!
Stayed 2 nights in May 2025

10/10 Excellent

gordon

Liked: Staff & service, property conditions & facilities
Excellent location and superb service.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very good, nice large room on first floor with views of the park opposite
Stayed 2 nights in Sep 2024

10/10 Excellent

Nadine

Liked: Staff & service, property conditions & facilities
Great location, beautiful building, friendly staff.
Stayed 1 night in Aug 2023

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet and modern, heatingin our room could be better, it was cold weather
Stayed 1 night in Dec 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get and parking. Staff were very friendly
Stayed 1 night in Aug 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service
Perfect spot in Metz between old town and new. Very walkable. Beautiful grounds. Only complaint was AC. Called down to front, but still unable to cool. Thankfully it was a pleasant night so we could open a window. Gave great recommendations on dinner and a coffee shop in AM.
Stayed 1 night in Apr 2025

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Staff very friendly and helpful.
Stayed 1 night in Oct 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, enjoyed our stay! Beautiful large rooms!
Stayed 2 nights in Nov 2023

10/10 Excellent

Amrith

Liked: Amenities, property conditions & facilities
Excellent hotel, clean and helpful staff. Good parking options and walking distance to the city.
Stayed 1 night in Aug 2023

10/10 Excellent

Georges

Liked: Cleanliness, staff & service, property conditions & facilities
This is a gem of an historical property to stay in with excellent gourmet restaurant, and situated in the middle of all the beautiful and interesting sites of the vieux centre-ville
Stayed 1 night in Jul 2023

8/10 Good

Frans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortabel to stay so close to the city centre.
Stayed 1 night in Jul 2023

10/10 Excellent

Pat

Liked: Cleanliness, amenities
The restaurant and large bathrooms.
Stayed 6 nights in May 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tidy!

Very nice hotel and staff! Cracking breakfast too!
Stayed 1 night in Jan 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Nice hotel, well situated for a city visit. Spacy rooms and friendly staff. Parking on the premises. Good breakfast and bar.
Stayed 1 night in Mar 2023

8/10 Good

Petr

Liked: Cleanliness, staff & service, property conditions & facilities
Gutes Restaurant
Stayed 2 nights in Jul 2023

10/10 Excellent

Raisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just great: friendly and helpful staff, comfort in my room, excellent food from restaurant. And I have a beautiful view from my room windows
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our brief stay at La Citadelle. The hotel is very well situated in Metz within easy walking distance to the lively town. Our room was totally quiet and relaxing, well equipped and well lit. This was our second stay in this hotel and if we return to Metz we will stay here again.
Stayed 1 night in Sep 2023

10/10 Excellent

Lika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all, it was a great stay. The room that we stayed in was big and clean. The stuff are very friendly and ready to assist you. The location is great as everything is at walkable distance. Thank you very much for having us and making our stay comfortable
Stayed 6 nights in Jan 2024

10/10 Excellent

Badari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old historic building
Stayed 3 nights in Dec 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend
Stayed 1 night in Jul 2023