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La Caserne Chanzy Hotel & Spa, Autograph Collection

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Indoor pool
Minibar, in-room safe, individually furnished, desk
Minibar, in-room safe, individually furnished, desk
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Overview of La Caserne Chanzy Hotel & Spa, Autograph Collection

La Caserne Chanzy Hotel & Spa, Autograph Collection

4.6/5 Wonderful

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationNotre-Dame de Reims1 min walk
  • Popular LocationSt. Remi Basilica18 min walk
  • Popular LocationMumm7 min drive
  • AirportEpernay (XEP)41 min drive

Choose dates to view prices

About this area

Reims

Located in Reims, La Caserne Chanzy Hotel & Spa, Autograph Collection is in the historical district. Notre-Dame de Reims and Carnegie Library of Reims are local landmarks, and the area's natural beauty can be seen at Montagne de Reims Regional Natural Park and Patte d'Oie Park. Looking to enjoy an event or a game while in town? See what's happening at Auguste Delaune Stadium or Circuit de Reims-Gueux.
Popular Location

What's nearby

  • Notre-Dame de Reims - 1 min walk
  • Museum of Fine Arts - 2 min walk
  • Tau Palace - 3 min walk
  • St. Remi Basilica - 18 min walk
  • Mumm - 7 min drive

Getting around

  • Reims Station - 12 min walk
  • Roissy - Charles de Gaulle Airport (CDG) - 85 min drive

Restaurants

  • Le Chamois - 5 min walk
  • Le Gaulois - 5 min walk
  • Waïda et Fils - 6 min walk
  • Super Crêpes - 6 min walk
  • Un Indien dans la Ville - 6 min walk

About this property

La Caserne Chanzy Hotel & Spa, Autograph Collection

Art Deco Reims hotel in Reims City Centre, walk to Notre-Dame de Reims
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a health club, a bar/lounge and a coffee shop/café are on-site. All 89 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also appreciate thoughtful touches such as espresso makers and bathrobes. Private bathrooms are not en suite and housekeeping is available on request.
La Caserne Chanzy Hotel & Spa, Autograph Collection offers 89 forms of air-conditioned accommodation with minibars and espresso makers. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Rooms have detached private bathrooms. Bathrooms include a bath, bathrobes, slippers and designer toiletries.

This Reims hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a health club.

Guests aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

Deep Nature has 4 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open selected days. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (EUR 25 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: EUR 29 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Fitness centre
  • Full-service spa
  • Indoor pool

Family friendly

  • Arcade/games room
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Turndown service

Languages spoken

  • English
  • French
  • Russian
  • Spanish

Business services

  • Business centre
  • Meeting rooms 2

Outdoors

  • Outdoor furniture
  • Terrace

Spa

  • 4 treatment rooms
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open selected days
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Renovated entire property – August 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathrobes
  • Bathroom (detached)
  • Bathtub
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25, per pet, per night, plus a deposit of EUR 180 per stay
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 29 per person (approximately)
  • Valet parking fee: EUR 25 per day (in/out privileges)
  • Pet deposit: EUR 180 per stay
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub
Guests under 16 years old are not allowed in the spa

Property is also known as

La Caserne Chanzy Hotel & Spa, Autograph Collection Hotel
La Caserne Chanzy Hotel & Spa, Autograph Collection Reims
La Caserne Chanzy Hotel & Spa, Autograph Collection Hotel Reims

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 42 out of 60 reviews
5 - Excellent 70%
Rating 4 - Good. 13 out of 60 reviews
4 - Good 22%
Rating 3 - Okay. 5 out of 60 reviews
3 - Okay 8%
Rating 2 - Poor. 0 out of 60 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 60 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were extremely professional, pleasant, and helpful. They worked really hard to fulfill our requests and ensure we made the most of our stay in Reims. Benjamin was especially helpfil in providing recommendations on champagne houses and wineries that met our desired experience and in making reservations for an amazing dinner experience.
Stayed 1 night in Aug 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new hotel in Reims
This is a great new hotel in Reims - right across from the cathedral. Hotel staff are brilliant - their level of service is exceptional. It is a new hotel (they opened a couple of months before the COVID-19 shutdown) and still have just a couple of teething problems - however when you point out the glitch - it is immediately dealt with. Rooms are spacious and light they have secure parking. Thoroughly recommended.
Stayed 1 night in Aug 2020

3/5 Okay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

5/5 Excellent

Stayed 1 night in Jul 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A french stunner
What a stunning property in a perfect location. Can't wait to come back! It's flawless.
Stayed 3 nights in Jul 2020