La Caserne Chanzy Hotel & Spa, Autograph Collection

Photo gallery for La Caserne Chanzy Hotel & Spa, Autograph Collection

Primary image
Indoor pool
Minibar, in-room safe, individually furnished, desk
Minibar, in-room safe, individually furnished, desk
View from room

Overview of La Caserne Chanzy Hotel & Spa, Autograph Collection

La Caserne Chanzy Hotel & Spa, Autograph Collection

4.7/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
Map
18 RUE TRONSSON DUCOUDRA, Reims, 51100

Explore the area

  • Popular LocationNotre-Dame de Reims1 min walk
  • Popular LocationSt. Remi Basilica20 min walk
  • Popular LocationMumm8 min drive
  • AirportEpernay (XEP)41 min drive

Choose dates to view prices

About this area

Reims

Located in Reims, La Caserne Chanzy Hotel & Spa, Autograph Collection is in the historical district. Carnegie Library of Reims and Tau Palace are local landmarks, and the area's natural beauty can be seen at Montagne de Reims Regional Natural Park and Patte d'Oie Park. Looking to enjoy an event or a game while in town? See what's happening at Reims Arena or Auguste Delaune Stadium.

What's nearby

  • Notre-Dame de Reims - 1 min walk
  • Museum of Fine Arts - 2 min walk
  • Tau Palace - 3 min walk
  • St. Remi Basilica - 20 min walk
  • Mumm - 8 min drive

Getting around

  • Reims Station - 12 min walk
  • Roissy - Charles de Gaulle Airport (CDG) - 85 min drive

Restaurants

  • L'Antica - 3 min walk
  • Le Café du Palais - 3 min walk
  • L'opera - 3 min walk
  • Des Lys Cafe - 4 min walk
  • Louise - 5 min walk

About this property

La Caserne Chanzy Hotel & Spa, Autograph Collection

Art Deco Reims hotel in Reims City Centre, near Notre-Dame de Reims
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site. Private bathrooms are not en suite and housekeeping is available on request.
La Caserne Chanzy Hotel & Spa, Autograph Collection offers 89 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Rooms have detached private bathrooms. Bathrooms include baths or showers with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and designer toiletries.

This Reims hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Guests aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

Spa Deep Nature has 4 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open selected days. Guests under 16 years old are not allowed in the spa.

Languages spoken

English, French, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (EUR 25 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: EUR 26 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/games room
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Turndown service

Business services

  • Business centre
  • Meeting rooms - 2

Outdoors

  • Outdoor furniture
  • Terrace

Spa

  • 4 treatment rooms
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open selected days
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Renovated entire property – August 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Dressing gowns
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom (not in room)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 26 per person (approximately)
  • Valet parking fee: EUR 25 per day (in/out privileges)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub
Guests under 16 years old are not allowed in the spa

Property is also known as

La Caserne Chanzy Hotel & Spa, Autograph Collection Hotel
La Caserne Chanzy Hotel & Spa, Autograph Collection Reims
La Caserne Chanzy Hotel & Spa, Autograph Collection Hotel Reims

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 93 out of 123 reviews
5 - Excellent 76%
Rating 4 - Good. 22 out of 123 reviews
4 - Good 18%
Rating 3 - Okay. 8 out of 123 reviews
3 - Okay 7%
Rating 2 - Poor. 0 out of 123 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 123 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.6/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a balcony cathedral view room during the Joan of Arc festival, and suddenly found ourselves with the perfect view of an amazing light show on the cathedral with music. The food was also fantastic, room was gorgeous, would absolutely look forward to staying there again.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a beautiful view. Friendly and helpful staff.
Stayed 3 nights in May 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in an exceptional location. Amazing Staff, especially their Head Concierge, Benjamin...in our opinion he is the hardest working employee on staff. We were in Reims visiting the Champagne Region and he coordinated all of our private transportation, restaurant reservations, added additional stops to fill in our time gaps. He made our visit stress free and extremely enjoyable. He and his staff were timely and attentive. I would highly recommend the hotel to anyone visiting Reims. We can't wait to visit again.
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at La Caserne Chanzy - the hotel is absolutely beautiful and the staff amazing (especially Gabin on front desk) Spa was beautiful and location could not be better.
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and lovely hotel. We thought this was the best choice for visiting the region. The kids also loved it.
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and beautiful hotel
Stayed 2 nights in Apr 2022

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and new facilities
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unique elements from the building's previous life as a fire station had been sympathetically preserved to give character. The lounge/bar areas were stylish and comfortable, and the beds were incredible.
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we have ever stayed in! We went to Reims for our honeymoon and the hotel couldn’t do enough for us. The view of the Notre Dame was amazing and the room amenities were good too. Would highly recommend to anyone considering staying!
Stayed 5 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fairytale Christmas market
The most amazing hotel in Champagne. Exactly what Reims needed to put it back on the map for more than just one day away from Paris. Now it’s perfect for a weekend for two. We had the most breathtaking view of the largest Cathedral in Europe and we were right in the middle of the Christmas market. That was a bit tricky with respect to our car but the valet and staff made that too easy :)
Stayed 1 night in Dec 2021