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Recent Reviews in Merrillville

Great Place, Great Staff

4 out of 5

I recently stayed again at this hotel as I frequent it often. It is very clean, spacious and in a good location. On this trip there were a few issues in that only one elevator was in operation (I understood they were awaiting the arrival of a repair person) and there are too few employees to accommodate the crowds at breakfast. All of the staff including those that were overwhelmed were very friendly and professional. The breakfast is great but with too few staff there is often dirty dishes on the tables long after folks have left, the wait staff is scurrying around to try to meet the customer needs, there was a sticky mess on the floor that no one could possibly clean up. They were so busy that I often went to the front desk and asked them to add it to my room bill because they did not have time to deliver a ticket to my table before I left. The rooms are well maintained and clean. There were a few on my floor who thought they could smoke undetected. It left a disgusting smell in our room and bathroom. Upon notifying the staff, they quickly attempted to assure me that the offenders would be fined and could be asked to leave the hotel. Such a nice hotel and some selfish fool tries to mess it up because they are too lazy to go down to the smoking areas. I will be back for sure. Next time I hope the smokers do what is right.

A verified traveller from Nashville, TN stayed at Hilton Garden Inn Merrillville

Posted 3 days ago

Reviews for Hilton Garden Inn Merrillville

Random Housekeeping

3 out of 5

Decent hotel. Could offer value to match a favorable rating if housekeeping actually cleaned all rooms or if the manager on duty, upon learning that my room had not been cleaned, had issued a genuine apology and made appropriate amends. Instead, he referred to a handwritten "do not disturb" note on the housekeeping log and said "all I can do is take $10 off the bill". I guess that hanging a "do not disturb" sign when I'm showering in the morning means housekeeping doesn't have to clean the room all day long. Who knew.

A verified traveller stayed at Best Western Inn & Suites of Merrillville

Posted 4 days ago

Reviews for Best Western Inn & Suites of Merrillville

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Merrillville Hotels

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Red Roof Inn Merrillville

Best Western Inn & Suites of Merrillville

La Quinta Inn Merrillville

Hilton Garden Inn Merrillville

Extended Stay America Merrillville - US Rte. 30

Clarion Inn

Hampton Inn by Hilton Merrillville

Fairfield Inn and Suites By Marriott Merrillville

Comfort Suites Merrillville

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