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Reviews of Royal Hotel by Nightcap Social

3 out of 5
Royal Hotel by Nightcap Social
873 Mount Alexander Road, Essendon, VIC

Reviews

8.8

Excellent

Rating 10 - Excellent. 89 out of 141 reviews" "
Rating 8 - Good. 29 out of 141 reviews" "
Rating 6 - Okay. 12 out of 141 reviews" "
Rating 4 - Poor. 7 out of 141 reviews" "
Rating 2 - Terrible. 4 out of 141 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Sasi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from g on 30 Apr 2024
Thank you for you review

10/10 Excellent

Craig

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and love that they have a bar downstairs
Stayed 2 nights in Feb 2024
Response from AM on 1 Mar 2024
Thank you Craig for your review and hope to see you again.

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was fabulous. Only thing was car parking is first in first serve. Which I wasn’t happy about . Only 18 spaces Didn’t want to park on street. Got told I could park over the road in railway carpark but wasn’t keen. Lovely room,ensuite and very comfortable bed. Cause too Highpoint shopping. Will stay again .
Stayed 1 night in Feb 2024
Response from AM on 10 Feb 2024
Thank you for your review Pamela, hope to see you again.

10/10 Excellent

Santhameena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean hotel room.
Stayed 1 night in Jan 2024
Response from g on 6 Feb 2024
Thank you for your review Santhameena hope to see your soon

10/10 Excellent

Kieran, Coomera

Stayed 3 nights in Jan 2024
Response from AM on 20 Mar 2024
Thank you for your review Kieran

8/10 Good

Steven

Travelled with family
Liked: Cleanliness
Beds were a bit soft and there wasn't a chair with a back in the room. But otherwise was an ok room in a great location.
Stayed 4 nights in Jan 2024
Response from AM on 30 Jan 2024
Hi There, Thanks for your review.

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic rooms and food options Great for transport highly recommended
Stayed 3 nights in Jan 2024
Response from g on 29 Jan 2024
Thank you Geoffrey for your review hope to see you soon

6/10 Okay

Gavin

Liked: Staff & service
Only Okay.
Grand if you just need somewhere for a few hours. But very noise on Thursday night. Mostly people talking outside. Also mould on our ceiling.
Stayed 1 night in Jan 2024
Response from Royal Hotel Essendon Manager on 27 Jan 2024
Hi Gavin, thanks for taking the time to provide us with feedback following your recent stay. I'm sorry that there were people talking outside, unfortunately we have no control over what happens on the street. I have checked your room and have found no evidence of mould? Can you please contact the hotel to discuss further? Thanks, AM

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from AM on 23 Jan 2024
Thanks for your review

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely comfortable bed, clean modern room. Very conveniently situated near the tram station. Would definitely come back and recommend to friends.
Stayed 2 nights in Jan 2024
Response from sara on 21 Jan 2024
Hi Susan, thanks for taking the time to provide us with feedback following your recent stay. Glad to hear you had a great time. We hope to see you back again some time. Take care.Thank you

8/10 Good

Dimitra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from sara on 10 Jan 2024
Thank you for your review and hope to see you soon

2/10 Terrible

Christopher

Travelled with family
Liked: Staff & service, property conditions & facilities
Very noisy
Stayed 1 night in Dec 2023
Response from g on 17 Dec 2023
Thank you for your review please contact venue to discuss further

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay for the price! Very clean, comfortable, modern, great shower, great food, cold beer and in close proximity to the airport. My only concern was parking behind the facility being open to the public and didn't seem very secure for car to be left all night. I will definitely be returning!
Stayed 1 night in Dec 2023
Response from Royal Hotel Essendon on 14 Dec 2023
Hi Jason, thanks for taking the time to provide us with feedback following your recent stay. Glad to hear you had a great time. We hope to see you back again some time. Take care, AM

10/10 Excellent

John

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from g on 9 Dec 2023
Thank you John for your review hope to see you soon

10/10 Excellent

Tegan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from sara on 8 Dec 2023
Thank you for your review and hope to see you again

8/10 Good

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall not had. Friendly staff, nice and tidy room and great for an overnight stay with a complimentary drink on arrival. Sports bar and bistro down stairs were good as well. A bit of outside street noise but that's to be expected staying in the city. Would return again.
Stayed 1 night in Dec 2023
Response from g on 7 Dec 2023
Thank you Aaron for your review

8/10 Good

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location as it was close to the airport, however it is also close to the train station, trams and main roads and the noise from all of these can be annoying.
Stayed 1 night in Nov 2023
Response from g on 7 Dec 2023
Thank you Phillip for your review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good for what it was. Its basic accom but clean and quiet. Good value if you just want a bed for the night. Had issue with arriving late and when raining. Car park very dark and needed to walk all way around to front of property.
Stayed 1 night in Nov 2023
Response from g on 29 Nov 2023
Thank you John for your review

8/10 Good

Susan

Stayed 1 night in Nov 2023
Response from g on 17 Dec 2023
Thank you Susan for your review

8/10 Good

Cloe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff in bar were more interested in serving beer than checking us in. Once checked in, facilities are modern clean & comfortable.
Stayed 1 night in Nov 2023
Response from g on 29 Nov 2023
Thank you for your review Cloe

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a very convenient location with nice comfortable rooms and staff are so nice
Stayed 1 night in Nov 2023
Response from sara on 24 Nov 2023
Thank you for your kind word and hope to see you again.

6/10 Okay

Alastair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, spacious and modern, and check in and check out easy. I checked in late and checked out early so didn't have much dealings with the staff. My room faced onto Mount Alexander Rd, and even with the room closed up there was lots of noise throughout the night from traffic and guests leaving the venue.
Stayed 1 night in Nov 2023
Response from Royal Hotel Nightcap on 23 Nov 2023
Hi Alistair, thanks for taking the time to provide us with feedback following your stay. It sounds like your windows may have been open a crack as the double glazed glass tends to block out most noise. I apologise for guests making noise leaving early, some people can be inconsiderate and unfortunately we dont have much control over this. Thanks again for the feedback and we hope to see you again. Take care, AM

8/10 Good

Kathy

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Oct 2023
Response from g on 26 Oct 2023
Thank you Kathy for your review

10/10 Excellent

Mishu, Hornsby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New place, its very clean and condition is great. Shared bathrooms and toilets seemed new and clean. We requested cleaning in room and it was greatly done. Communal kitchen was also great and clean, just there were no spoons, but plenty fork knives plates and bowls. The location is central to Airport and CBD. There is a bar on ground floor. I'd book again if I come to Melbourne.
Stayed 5 nights in Oct 2023
Response from AM on 19 Oct 2023
Thank you Mishu for your kind review.

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
Despite the rooms being small the hotel was lovely, the staff were lovely. Super close to transport as well and there was a nice little shared Tea and Coffee area. Rooms were spotless and the beds were really comfortable!
Stayed 4 nights in Oct 2023
Response from g on 14 Oct 2023
Thank you Kieran for you review hope to see you soon

10/10 Excellent

Tricia

Liked: Staff & service, property conditions & facilities
When you just need somewhere clean and safe for the night, this is for you.. staff were lovely, room is small but clean and modern. Would definitely stay again
Stayed 1 night in Sep 2023
Response from Royal Hotel Nightcap on 29 Sept 2023
Hi Tricia, thanks for taking the time to provide us with such kind feedback. Glad you enjoyed your stay ) - AM

10/10 Excellent

Gunashree

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the stay at Nightcap social..it was pretty decent and good...
Stayed 2 nights in Sep 2023
Response from saras on 24 Sept 2023
Thank you for your review and hope to see you again

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Royal Hotel Nightcap on 24 Sept 2023
Hi Greg, thanks for the fantastic 10/10 review. We appreciate the feedback. Hope to see you back again some time. Take care, AM

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spaciest clean quiet easy access to public transport
Stayed 1 night in Sep 2023
Response from Royal Hotel Nightcap on 22 Sept 2023
Hi Donna, thanks for taking the time to provide us with feedback. Glad to hear you enjoyed your stay. Thanks for the 5 stars, we really appreciate it.

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Royal Hotel Nightcap on 22 Sept 2023
Hi Yvonne, thanks for taking the time to provide us with feedback. Glad to hear you enjoyed your stay. Thanks for the 10/10 stars, we really appreciate it. Hope to see you back again some time. Take care, AM

8/10 Good

Grant Fermilie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you..enjoyed my stay... comfortable and hassle free .
Stayed 3 nights in Sep 2023
Response from g on 5 Sept 2023
Thank you for review Grant hope to see you soon

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was better than I expected. Very very clean and very well maintained. The staff were excellent... helpful and friendly, I felt welcomed. The room was cozzy but clean and well set up. The bed was very comfortable, great water pressure in the shower, AC and TV both worked well, and I loved the various lighting options. It is within a few metres of the station, and right on Essendon junction so was very convenient. It was also cost effective, so I will be returning again when I need to visit the area. For those of you not used to the area, it is close to Melbourne, has a lot of parks, pools, shopping, cafes, and even a river. The tram and train are within a few metres, and it is not far to the airport.
Stayed 1 night in Aug 2023
Response from Royal Hotel Nightcap Manager on 1 Sept 2023
Hi Simon, thanks for taking to time to provide us with this amazing review. So glad you enjoyed your visit. Thank you for the shout out regarding our location, amenities and staff. We hope to see you back again. Take care, AM

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesomeness
Stayed 1 night in Aug 2023
Response from sara on 31 Aug 2023
Thank you for your review and hope to see you again.

6/10 Okay

Leigh

Liked: Cleanliness, staff & service
WE WERE EXPECTING A ROOM WITH A TOILET AND SHOWER THESE FACILITIES WERE UNFORTUNATELY ABOUT 30 METRES AWAY
Stayed 1 night in Aug 2023
Response from sara on 31 Aug 2023
Pleasae be advised that hotel have only few ensuit room available and that booked quickly. We will look into this matter.Thank you

8/10 Good

Celia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very accessible. We were given an accessible room (not requested), which was spacious and comfortable but lacked furniture. The hotel/bar/casino combination was a new concept to us, but it was fine; we were not disturbed by noise or smoke. The free drink coupons were a nice touch. Location was great and close to restaurants and grocery. There is limited parking on the property and we were advised to park across the street in the public lot; however, based on the signage at the lot we were slightly concerned about getting towed for parking overnight (we did not, so all was fine).
Stayed 1 night in Aug 2023
Response from g on 9 Aug 2023
Thank you Celia for your review

4/10 Poor

Namjilmaa

Disliked: Staff & service
I stayed 1 night. Room was small that i thought and there's no amenities, ets toothbrush, sleepers
Stayed 1 night in Jul 2023
Response from g on 30 Jul 2023
Thank you for your review

8/10 Good

Paul

Stayed 1 night in Jul 2023
Response from g on 22 Aug 2023
Thank you paul for your review hope to see you soon

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for what I needed, shared bathroom facilities clean and accessible. Bed very comfy. Plenty of amenities close by.
Stayed 1 night in Jul 2023
Response from Royal Hotel Nightcap on 19 Jul 2023
Hi Harry, thanks for taking the time to provide us with feedback following your recent stay. Im glad you had a great time and it was just what you needed. We hope to see you back again. Take care, AM

10/10 Excellent

Emir

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fantastic, staff was terrific
Stayed 4 nights in Jul 2023
Response from g on 17 Jul 2023
Thank you Emir for you review hope to see you soon

10/10 Excellent

John

Stayed 1 night in Jul 2023
Response from g on 28 Jul 2023
Thank you John for your review hope to see you soon

10/10 Excellent

Maxwell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, kind and courteous service.
Stayed 1 night in Jun 2023
Response from Royal Hotel Nightcap Manager on 1 Jul 2023
Hi Maxwell, thank you for taking the time to provide us with amazing feedback!! We are glad you had a great time and enjoyed your stay and the service. Take care and we hope to see you again some time. AM

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Find!
I was pleasantly surprised when we arrived. This accommodation is part of a hotel. There is a separate entrance for hotel guests and we didn't hear any noise whatsoever from the patrons downstairs. Our room (No 5) was a queen with ensuite and was spacious and spotless. There are other rooms that share bathroom facilities (separate bathrooms for male & females). I didn't view them but the general cleanliness of the entire place would indicate they are spotless too. We dined in the restaurant and the meal was delicious! Service was fast and friendly. We were there on a Monday night and there were no empty tables in the bistro. I would highly recommend this place if you are looking for a room that is close to Tullamarine airport for early flights.
Stayed 1 night in May 2023
Response from AM on 5 Jun 2023
Glad to hear you enjoyed your stay with us Gayle thanks for the kind words.

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from AM on 5 Jun 2023
Thanks Leonard

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, excellent bathroom facilities, clean and common area was great!
Stayed 2 nights in May 2023
Response from AM on 5 Jun 2023
Great feedback Donna

6/10 Okay

Frank

Stayed 2 nights in Apr 2023
Response from AM on 5 Jun 2023
Thanks Frank

8/10 Good

Katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice bedroom. Very comfy bed. Nice staff. Wasn’t overly keen on the shared bathroom but for the price it was worth it. A bit far to walk in the middle of the night though! The car park was a bit dodgy too. Glad my car was in one piece in the morning!
Stayed 1 night in Apr 2023
Response from g on 9 May 2023
Thank you for your review

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was tidy, at a good location. Even shared bathrooms are good. Staff is friendly. Lots of eateries around. Located close to tram and train station. 7-11 across the street.
Stayed 3 nights in Apr 2023
Response from Royal Hotel Nightcap on 22 Apr 2023
Hi Vivek, thanks for taking the time to provide us with feedback following your recent stay. Thank you for your amazing feedback, glad to hear you had a great time. We look forward to seeing you again in the future. Take care, AM

10/10 Excellent

Luke

Stayed 1 night in Apr 2023
Response from g on 9 May 2023
Thank you for your review

4/10 Poor

Josephine

Stayed 1 night in Mar 2023
Response from Management on 29 Mar 2023
Thanks for your review

10/10 Excellent

Rob

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, close to train station. Plenty of parking nearby.
Stayed 2 nights in Mar 2023
Response from Management on 29 Mar 2023
Great feedback Rob