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Overview of Pan Pacific Melbourne

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Premium bedding, minibar, in-room safe, desk
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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationMelbourne Convention and Exhibition Centre1 min walk
    Popular LocationDFO South Wharf1 min walk
    Popular LocationCrown Casino and Entertainment Complex9 min walk
    AirportMelbourne, VIC (MEL-Tullamarine)20 min drive
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About this area

Melbourne

Located in Melbourne, Pan Pacific Melbourne is connected to the convention centre. Melbourne Arts Centre and Princess Theatre are cultural highlights, and travellers looking to shop may want to visit DFO South Wharf and Melbourne Central. Travelling with kids? Make time for SEA LIFE Melbourne, or enjoy an event or a match at Rod Laver Arena. Spend some time exploring the area's activities, including golfing.
Visit our Melbourne travel guide
Popular Location

What's nearby

  • Melbourne Convention and Exhibition Centre - 1 min walk
  • DFO South Wharf - 1 min walk
  • Crown Casino and Entertainment Complex - 9 min walk
  • SEA LIFE Melbourne - 13 min walk
  • Eureka Tower - 19 min walk

Getting around

  • Flagstaff Station - 4 min drive
  • Spencer Street Station - 17 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine) - 20 min drive

Restaurants

  • Dock 37 Bar and Kitchen — 1 min walk
  • Cafe Orr — 1 min walk
  • Akachochin - 3 min walk
  • The Boatbuilders Yard - 4 min walk
  • Bangpop - 4 min walk

About this property

Pan Pacific Melbourne

Luxury hotel connected to the convention centre in Melbourne with restaurant
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli and a 24-hour business centre are on-site. All 396 rooms boast deep soaking bathtubs, and offer free wired Internet and separate sitting areas. 24-hour room service and minibars are standard, as are LCD TVs with digital channels.
Pan Pacific Melbourne offers 396 forms of accommodation with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 24 per day)
  • Valet parking on site (AUD 59 per night; includes in/out privileges)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: AUD 39 for adults and AUD 19.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre

Family friendly

  • Dry cleaning service
  • Corner/local shop
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Japanese
  • Korean
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Turkish
  • Vietnamese

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference space (4844 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • 55-inch LCD TV
  • TV/satellite channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 3:00 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed until 5 March 2021 (date subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for AUD 65.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 39 for adults and AUD 19.50 for children (approximately)
  • Self-parking fee: AUD 24 per day
  • Valet parking fee: AUD 59 per night (in/out privileges)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.25 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include carbon monoxide detector and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hilton Hotel South Wharf Melbourne
Pan Pacific Melbourne Hotel
Hilton South Wharf Melbourne
South Wharf Melbourne Hilton
Hilton Melbourne South Wharf Hotel Melbourne
Pan Pacific Melbourne Hotel
Pan Pacific Melbourne South Wharf
Pan Pacific Melbourne Hotel South Wharf

Frequently asked questions

Can I cancel my reservation for free at Pan Pacific Melbourne and receive a full refund?
Yes, Pan Pacific Melbourne offers free cancellation on select room rates, because flexibility matters! Please refer to Pan Pacific Melbourne cancellation policy on our site for more details about any exclusions or requirements.
Is Pan Pacific Melbourne pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Pan Pacific Melbourne?
Self-parking is available for AUD 24 per day. Valet parking is available for AUD 59 per night.
What time is check-in at Pan Pacific Melbourne?
Check-in is from 3:00 PM - 3:00 AM.
What time is check-out at Pan Pacific Melbourne?
Checkout is at 11 AM.
Where is Pan Pacific Melbourne located?
This family-friendly Melbourne hotel is located on the riverwalk, just steps away from Melbourne Convention and Exhibition Centre and DFO South Wharf. Crown Casino and Entertainment Complex and SEA LIFE Melbourne are also within 15 minutes. Spencer Street Station is 17 minutes by foot and Flinders Street Station is 23 minutes.
4.6
Wonderful
5 - Excellent
955
4 - Good
322
3 - Okay
48
2 - Poor
12
1 - Terrible
5

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Great hotel, lovely view from the room and decent staff. The room had a strong Asian flair and so did the property. The river view was lovely. I would stay here again for sure
Stayed 2 nights in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view
The view from our city room was amazing! I could have sat there all night. Perfect location to southwarf and crown.
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with family, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and well set up. Close to Southbank!
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with partner, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay. Easy access to shops And restaurants and the hotel had everything we needed to enjoy our stay.
Stayed 1 night in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was amazing, the only let down i felt. Was there was no complimentary water.
Stayed 1 night in Feb 2020