Title: Experience Platinum Hotel Apartments Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Experience Platinum Hotel Apartments Apartment connected to a shopping centre in Melbourne with an indoor pool ## Photo gallery for Experience Platinum Hotel Apartments ![Two Bedroom Executive Apartment | Living area | Flat-screen TV - Experience Platinum Hotel Apartments (Southbank)](https://images.trvl-media.com/lodging/19000000/18160000/18150400/18150315/24f4b0bf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Three Bedroom Apartment | View from room - Experience Platinum Hotel Apartments (Southbank)](https://images.trvl-media.com/lodging/19000000/18160000/18150400/18150315/3c80547d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, open 6:00 AM to 10:00 PM, pool loungers - Experience Platinum Hotel Apartments (Southbank)](https://images.trvl-media.com/lodging/19000000/18160000/18150400/18150315/cb326404.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Two Bedroom Executive Family Apartment | Private kitchen | Full-sized fridge, microwave, oven, stovetop - Experience Platinum Hotel Apartments (Southbank)](https://images.trvl-media.com/lodging/19000000/18160000/18150400/18150315/b0dee9b9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![One Bedroom Apartment | View from room - Experience Platinum Hotel Apartments (Southbank)](https://images.trvl-media.com/lodging/19000000/18160000/18150400/18150315/5bf7ed3a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies A short walk from Crown Casino and Melbourne Convention and Exhibition Centre, Experience Platinum Hotel Apartments provides dry cleaning/laundry services, a gym and a hot tub. ## Reviews 7.0 Good ## Popular amenities - Pool - Hot tub - Kitchen - Washing machine - Dryer - Air-conditioning ## Room options ### Check availability for these dates Tonight [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=18150315&PinnedHotelID=18150315&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=18150315&PinnedHotelID=18150315&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=18150315&PinnedHotelID=18150315&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=18150315&PinnedHotelID=18150315&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=18150315&PinnedHotelID=18150315&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=18150315&PinnedHotelID=18150315&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=18150315&PinnedHotelID=18150315&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=18150315&PinnedHotelID=18150315&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 6 of 6 rooms ### View all photos for Two Bedroom Executive Apartment ![Two Bedroom Executive Apartment | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/19000000/18160000/18150400/18150315/24f4b0bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Executive Apartment ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Heating Kitchen Full-sized fridge/freezer Dishwasher - 750 sq ft - 2 bedrooms - City view - Sleeps 5 - 2 Queen Beds ### View all photos for One Bedroom Apartment ![One Bedroom Apartment | View from room](https://images.trvl-media.com/lodging/19000000/18160000/18150400/18150315/5bf7ed3a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Apartment ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Heating Kitchen Full-sized fridge/freezer Dishwasher - 700 sq ft - 1 bedroom - City view - Sleeps 3 - 1 Queen Bed ### View all photos for Two Bedroom Deluxe Apartment ![Two Bedroom Deluxe Apartment | Private kitchen | Full-sized fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/19000000/18160000/18150400/18150315/698b561e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Deluxe Apartment ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Heating Kitchen Full-sized fridge/freezer Dishwasher - 732 sq ft - 2 bedrooms - City view - Sleeps 4 - 2 Queen Beds ### View all photos for Two Bedroom Executive Family Apartment ![Two Bedroom Executive Family Apartment | Private kitchen | Full-sized fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/19000000/18160000/18150400/18150315/b0dee9b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Executive Family Apartment ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Heating Kitchen Full-sized fridge/freezer Dishwasher - 850 sq ft - 2 bedrooms - City view - Sleeps 5 - 1 Queen Bed and 2 Single Beds ### View all photos for Three Bedroom Apartment ![Three Bedroom Apartment | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/19000000/18160000/18150400/18150315/47d9ec86.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Three Bedroom Apartment ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Heating Kitchen Full-sized fridge/freezer Dishwasher - 1130 sq ft - 3 bedrooms - City view - Sleeps 7 - 2 Queen Beds and 2 Single Beds ### View all photos for Two Bedroom Apartment ![View from room](https://images.trvl-media.com/lodging/19000000/18160000/18150400/18150315/7b3abf39.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Apartment ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Heating Kitchen Full-sized fridge/freezer Dishwasher - 624 sq ft - 2 bedrooms - City view - Sleeps 5 - 2 Queen Beds ## You may also like Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2410000/2401000/2400939/836149af_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Causeway 353 Hotel Melbourne Central Business District - Free Wi-Fi - Restaurant - Air-conditioning - Gym 8.6 Excellent 1,003 reviews £82 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Melbourne-Hotels-Causeway-353-Hotel.h2400939.Hotel-Information?chkin=2026-2-2&chkout=2026-2-3&rm1=a2®ionId=178283&destination=Melbourne (and vicinity)&destType=MARKET&latLong=-37.81513,144.96075&searchId=972fa84c-7c81-4cd6-b723-5437837aa38f&top_cur=GBP) Ad ![Urban Laneway King | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/96000000/95430000/95422200/95422139/5e28f105.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Howey Melbourne Central Business District - Free Wi-Fi - Air-conditioning - Gym - Laundry room 9.2 Wonderful 414 reviews £127 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Melbourne-Hotels-The-Howey.h95422139.Hotel-Information?chkin=2026-1-15&chkout=2026-1-16&rm1=a2®ionId=178283&destination=Melbourne (and vicinity)&destType=MARKET&latLong=-37.81513,144.96075&searchId=972fa84c-7c81-4cd6-b723-5437837aa38f&top_cur=GBP) Ad ![Wattle House | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers](https://images.trvl-media.com/lodging/108000000/107390000/107387400/107387337/82f31769.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### 1 Hotel Melbourne Docklands - Pool - Hot tub - Spa - Pet-friendly 9.8 Exceptional 89 reviews £184 includes taxes & fees 5 Feb - 6 Feb [](https://www.expedia.co.uk/Melbourne-Hotels-1-Hotel-Melbourne.h107387337.Hotel-Information?chkin=2026-2-5&chkout=2026-2-6&rm1=a2®ionId=178283&destination=Melbourne (and vicinity)&destType=MARKET&latLong=-37.81513,144.96075&searchId=972fa84c-7c81-4cd6-b723-5437837aa38f&top_cur=GBP) Ad ![Indoor pool, pool loungers](https://images.trvl-media.com/lodging/67000000/66520000/66516300/66516298/c4ba3f1c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mövenpick Hotel Melbourne On Spencer Melbourne Central Business District - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 672 reviews £104 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Melbourne-Hotels-Movenpick-Hotel-Melbourne-On-Spencer.h66516298.Hotel-Information?chkin=2026-1-15&chkout=2026-1-16&rm1=a2®ionId=178283&destination=Melbourne (and vicinity)&destType=MARKET&latLong=-37.81513,144.96075&searchId=972fa84c-7c81-4cd6-b723-5437837aa38f&top_cur=GBP) Ad ![Premium bedding, pillow-top beds, minibar, in-room safe](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/850000/845400/845350/0aa59995_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Melbourne on Flinders by IHG Melbourne Central Business District - Free Wi-Fi - Restaurant - Air-conditioning - Gym 9.2 Wonderful 790 reviews £110 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Melbourne-Hotels-Hotel-Indigo-Melbourne-On-Flinders.h845350.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=178283&destination=Melbourne (and vicinity)&destType=MARKET&latLong=-37.81513,144.96075&searchId=972fa84c-7c81-4cd6-b723-5437837aa38f&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/114000000/113430000/113420400/113420387/ba88e24c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Melbourne Little Collins by IHG Melbourne Central Business District - Free Wi-Fi - Restaurant - Gym - Breakfast available 9.6 Exceptional 17 reviews £129 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Melbourne-Hotels-Hotel-Indigo-Melbourne-Little-Collins-By-IHG.h113420387.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=178283&destination=Melbourne (and vicinity)&destType=MARKET&latLong=-37.81513,144.96075&searchId=972fa84c-7c81-4cd6-b723-5437837aa38f&top_cur=GBP) Ad ![Lobby](https://images.trvl-media.com/lodging/1000000/30000/23800/23775/94ae5225.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Hyatt Melbourne Melbourne Central Business District - Pool - Hot tub - Spa - Free Wi-Fi 9.2 Wonderful 1,001 reviews £161 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Melbourne-Hotels-Grand-Hyatt-Melbourne.h23775.Hotel-Information?chkin=2026-2-2&chkout=2026-2-3&rm1=a2®ionId=178283&destination=Melbourne (and vicinity)&destType=MARKET&latLong=-37.81513,144.96075&searchId=972fa84c-7c81-4cd6-b723-5437837aa38f&top_cur=GBP) Ad ![2 bars/lounges, rooftop bar](https://images.trvl-media.com/lodging/1000000/30000/24200/24105/72720ba2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pullman Melbourne City Centre Melbourne Central Business District - Free Wi-Fi - Restaurant - Air-conditioning - Gym 8.8 Excellent 479 reviews £130 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Melbourne-Hotels-Pullman-Melbourne-On-Swanston.h24105.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=178283&destination=Melbourne (and vicinity)&destType=MARKET&latLong=-37.81513,144.96075&searchId=972fa84c-7c81-4cd6-b723-5437837aa38f&top_cur=GBP) Ad ![Meeting facility](https://images.trvl-media.com/lodging/71000000/70980000/70972500/70972402/e078dc6e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Centric Melbourne Melbourne Central Business District - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 848 reviews £107 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Melbourne-Hotels-Hyatt-Centric-Melbourne.h70972402.Hotel-Information?chkin=2026-1-15&chkout=2026-1-16&rm1=a2®ionId=178283&destination=Melbourne (and vicinity)&destType=MARKET&latLong=-37.81513,144.96075&searchId=972fa84c-7c81-4cd6-b723-5437837aa38f&top_cur=GBP) Ad ![Daily buffet breakfast (AUD 43 per person)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3560000/3556600/3556580/f2ed5db6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Melbourne Hotel Melbourne Central Business District - Pool - Hot tub - Spa - Free Wi-Fi 8.8 Excellent 1,002 reviews £130 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Melbourne-Hotels-Sheraton-Melbourne-Hotel.h3556580.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=178283&destination=Melbourne (and vicinity)&destType=MARKET&latLong=-37.81513,144.96075&searchId=972fa84c-7c81-4cd6-b723-5437837aa38f&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMelbourne-Hotels-Experience-Platinum-Hotel-Apartments.h18150315.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMelbourne-Hotels-Experience-Platinum-Hotel-Apartments.h18150315.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-37.82690%2C144.95900&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dkL8sRPkNPpPvXV5uZPa_THgImc=) 45 Clarke St, Southbank, VIC, 3006 #### What's nearby - Melbourne Convention and Exhibition Centre \- 3 min walk \- 0.2 miles - Crown Casino \- 5 min walk \- 0.3 miles - Southbank Promenade \- 9 min walk \- 0.5 miles - SEA LIFE Melbourne \- 9 min walk \- 0.5 miles - Flinders Lane \- 10 min walk \- 0.6 miles #### Getting around - Flagstaff Station - 3 min drive - Southern Cross Station - 17 min walk - Melbourne, VIC (MEB-Essendon) - 20 min drive #### Restaurants - ‪McDonald's - ‬2 min walk - ‪McDonald's - ‬5 min walk - ‪O3 - ‬5 min walk - ‪Mr Hive Kitchen & Bar - ‬4 min walk - ‪Lumia - ‬6 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Experience Platinum Hotel Apartments Apartment connected to a shopping centre in Melbourne with an indoor pool An indoor pool, a fitness centre and Access to hot tub are available at this smoke-free apartment building. Other amenities include self parking, dry cleaning and express check-out. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests can appreciate conveniences, such as a washer/dryer and a dining area, and other amenities include a sitting area and a flat-screen TV. Air-conditioned accommodation at Experience Platinum Hotel Apartments offers washers/dryers and coffee/tea makers. This accommodation offers separate sitting areas. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers. Flat-screen televisions are featured in guestrooms. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre. ## Similar properties ![Indoor pool](https://images.trvl-media.com/lodging/32000000/31930000/31930000/31929978/ff765889.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Southbank Platinum Tower Apartment Southbank - Pool - Kitchen - Washing machine - Free Wi-Fi 5.4 3 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=31929978&PinnedHotelID=31929978&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior One Bedroom Apartment | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/18000000/17780000/17775000/17774999/f48449d0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Platinum City Serviced Apartments Melbourne Central Business District - Kitchen - Washing machine - Free Wi-Fi - Air-conditioning 7.8 Good 372 reviews £108 includes taxes & fees 16 Jan - 17 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=17774999&PinnedHotelID=17774999&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Apartment, 2 Bedrooms, 1 Bathroom, Kitchen, City View | Living area | 40-inch Smart TV with digital channels, TV, Netflix](https://images.trvl-media.com/lodging/19000000/18350000/18340900/18340801/317d342c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aussie Escape Apartments - 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Free Wi-Fi - Air-conditioning - Gym - Laundry room 9.2 Wonderful 1,002 reviews £71 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=35189773&PinnedHotelID=35189773&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, soundproofing, iron/ironing board, cots/infant beds](https://images.trvl-media.com/lodging/2000000/1190000/1189600/1189555/5ce1f753.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oaks Melbourne on Market Hotel Melbourne Central Business District - Pool - Hot tub - Kitchen - Free Wi-Fi 8.6 Excellent 4,744 reviews £89 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=1189555&PinnedHotelID=1189555&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Pool/Spa - Hot tub - Indoor pool - Pool loungers ### Parking and transport - Parking on site (AUD 25 per night; includes in/out privileges) - Limited on-site self parking ### Family friendly - Cot: AUD 20 per night ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Full-sized refrigerator/freezer - Hob - Microwave - Oven ### Dining - Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: AUD 21 for adults and AUD 21 for children ### Bedrooms - Bedsheets provided - Rollaway/extra bed: AUD 50 per night ### Bathroom - Free toiletries - Hair dryer - Shower - Towels provided ### Living spaces - Living room - Separate dining area - Separate sitting area ### Entertainment - Flat-screen TV ### Laundry - Dry cleaning/laundry service - Washer/dryer ### Comfort - Air conditioning - Heating ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Smoke-free property ### Services and conveniences - Free local calls - Free long-distance calls - Iron/ironing board - Luggage storage - Phone ### Location highlights - Connected to a shopping centre - In a business district - In an entertainment district ### Things to do - Gym ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - Soundproofing ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Early check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions The property charges 1.5 per cent for credit card payments The front desk is open Sunday - Thursday (9:00 AM - 7:30 PM) and Friday - Saturday (9:00 AM - 12:30 AM) Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk, key retrieval ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for AUD 50 per night. Cots (infant beds) are available for AUD 20 per night ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: AUD 100 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: from approximately AUD 21 for adults and from AUD 21 for children - Self-parking fee: AUD 25 per night (in/out privileges) - Late check-out is available for a fee (subject to availability) - Crib (infant bed) fee: AUD 20 per night - Rollaway bed fee: AUD 50 per night - Credit card charges are subject to a surcharge of 1.5 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds This property accepts credit cards, debit cards and cash On-site parties or group events are strictly prohibited Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6:00 AM to 10:00 PM Only registered guests are allowed in the guestrooms ### Property is also known as Experience Platinum Hotel Apartments Southbank Experience Platinum Apartments Southbank Apartment Experience Platinum Hotel Apartments Southbank Southbank Experience Platinum Hotel Apartments Apartment Experience Platinum Apartments Apartment Experience Platinum Hotel Apartments Experience Platinum Apartments Experience Platinum Hotel Apartments Apartment Experience Platinum Hotel Apartments Southbank Experience Platinum Hotel Apartments Apartment Southbank ## Frequently asked questions ### Does Experience Platinum Hotel Apartments have a pool? ### Is Experience Platinum Hotel Apartments pet-friendly? ### How much is parking at Experience Platinum Hotel Apartments? ### What time is check-in at Experience Platinum Hotel Apartments? ### What time is check-out at Experience Platinum Hotel Apartments? ### Where is Experience Platinum Hotel Apartments located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Experience Platinum Hotel Apartments Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.4 Cleanliness ### 8.4 Location ### 6.6 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 35 8 - Good 34 6 - Okay 26 4 - Poor 13 2 - Terrible 15 ## Reviews ### 10/10 Excellent #### Verified traveller 17 Mar 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing place to stay! Will be my "go to" everytime I go to Melbourne! ##### Verified traveller Stayed 3 nights in Mar 2020 ### 8/10 Good #### sonia 14 Feb 2020 Liked: Staff & service, room comfort #### great location ,views and ok comfort our stay was pleasant,appartment had everything we needed. Wasnt amazingly clean,opened dishwasher and it must of being blocked by previous stayers and its smelt vulgar.No bedside lamps, but all in all was an ok stay good location,handy supermarket,great view.Not enough carpark ##### sonia Stayed 1 night in Feb 2020 ### 4/10 Poor #### mickey 5 Feb 2020 Disliked: Cleanliness, staff & service, property conditions & facilities #### Awful 'Platinum' Experience We booked Experience Platinum Hotel Apartments in October 2019, only to be told at check in that the hotel is full due to Australian Open, so they will have to move us across the street to their sister hotel, Bella Apartments. There was no point in arguing since there was a 100% occupancy so we hoped the room and the hotel would be just as good as the one bedroom apartment we had originally booked. However, from the initial contact with a not very helpful receptionist, we felt that would not be the case. The room was quite okay except that the carpet was one of the dirtiest I have ever seen, certainly not associated with a 4 star hotel we booked. The balcony window was broken and the room was a lot smaller than the one we booked. Also, Bella did not have an indoor pool & spa we planned to utilise, nor was the gym as good as the one we choose. At least we came in for the Open and did not spend much time in the room. To cap it off, after checking out, we left a laptop charger plugged in the wall, and having called the hotel about it, the lady in a call centre for Experience 'Platinum' Hotels said she would let us know if they find it, despite having explained to her exactly where I left it. She never called back so the next day, she said she would follow up with the room services, only to tell me a few hours later that nothing was found. Overall, terrible experience and a first complaint I made, despite staying in dozens of hotels every year, being a gold (not Platinum) member. ##### mickey Stayed 3 nights in Jan 2020 ### 10/10 Excellent #### Verified traveller 3 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great apartment. Great location! Great views! Will definitely be back! ##### Verified traveller Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Verified traveller 2 Feb 2020 Liked: Cleanliness, amenities, property conditions & facilities Great pool & facilities, convenient location. Breakfast included. ##### Verified traveller Stayed 5 nights in Jan 2020 ### 8/10 Good #### Alana 1 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Thankyou to the checkin service the gentleman was amazing went above and beyond to make sure we had an awesome stay here, will definately be recommended this place and i will be coming back for sure. ##### Alana Stayed 2 nights in Jan 2020 ### 6/10 Okay #### JennyNg, Cairns 30 Jan 2020 We stayed there for 7 days. I means we have an amazing view from the room. Location is not bad you can walk 8-10 mins to where you can get the free tram to CBD. They have supermarket down step which is really convenient for us to buy milk and stuffs as we have kids. They also have gym, sauna and swimming on the top floor that you can enjoy. Feel things that need to improve on is the furniture in the apartment. They look a bit old and table isn’t stable. They don’t have 24 hr reception. If you need something after hour, you need to talk to intercom. The elevator services also have problem sometimes. ##### JennyNg Stayed 7 nights in Jan 2020 ### 10/10 Excellent #### Emily 29 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We couldn’t of asked for a better stay at platinum over the Australia Day long weekend. Pricing was cheap for 4 people and it is so convenient to the Woolworths which is attached to it. Would definitely stay again as well as recommend it :) ##### Emily Stayed 1 night in Jan 2020 ### 2/10 Terrible #### Verified traveller 28 Jan 2020 Liked: Amenities Disliked: Staff & service, property conditions & facilities Our smoke alarm was beeping every 30 minutes. We called for help and the lady disregarded us. We called again 40 minutes later and a man came to help, but then it started beeping every 30 seconds. All throughout the night. It was awful. With the beds being hard and uncomfortable on top of a beeping all night long. ##### Verified traveller Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Verified traveller 28 Jan 2020 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Loved the pool with a view!! Stunning views of the city at night too!! ##### Verified traveller Stayed 2 nights in Jan 2020 ### 6/10 Okay #### Verified traveller 27 Jan 2020 Liked: Amenities, property conditions & facilities Disliked: Cleanliness, staff & service We got moved to Bella apartments, which was fine. But we’re promised a bigger room with better views, there were better views but we felt the room was smaller. Communication at the front desk wasn’t good, the vouchers we didn’t know we needed for breakfast were not handed to us, & we were given a parking level and spot number, which had someone in it then the next spot number they gave us didn’t exist. Breakfast was quite tasty, bed was comfortable & smart TVs in each room is a good idea. ##### Verified traveller Stayed 2 nights in Jan 2020 ### 10/10 Excellent #### Melanie 27 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fabulous View from 48th Floor Stayed on the 48th floor with stunning views out to St Kilda. The indoor pool and gym on the 52nd floor was amazing. Compact and ideal for a 3 night stay. Minor downside was there is no bench space in bathroom for toiletry bag. ##### Melanie Stayed 3 nights in Jan 2020 ### 10/10 Excellent #### Verified traveller 27 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great views. Comfortable beds. Modern decor . ..... ##### Verified traveller Stayed 3 nights in Jan 2020 ### 6/10 Okay #### Jasmina 26 Jan 2020 Liked: Staff & service, room comfort View was amazing it was over all a pretty place just wasn’t that clean when coming in stains on couch walls were dirty ![](https://a.travel-assets.com/ugc/hotel-reviews/F8F231A64F3AB6E31025C6E712A08CBD669593D01579997771753.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jasmina Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Katherine 19 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Family overnight city escape The location was perfect for us to attend an event at the Melbourne convention centre. The convenience of the supermarket next door was great and the pool and spa is fantastic with an amazing city view! I loved the late (11am) check out which meant the kids could get more time In the pool ##### Katherine Stayed 1 night in Jan 2020 ### 4/10 Poor #### Verified traveller 14 Jan 2020 Disliked: Staff & service, property conditions & facilities, room comfort My stay wasn't enjoyable, first off was the check in using the phone etc which was a pain. Rather talk one on one rather than on the phone to check in, incase we have any questions. The Condition of the room is alright, dirty here and there in the apartment. Towards the end of the night, before sleeping there was a room above us who had a party. This went on till 5 in the morning, which made our stay unpleasant. Smoking above us aswell in the balcony and spilling drinks. This is not okay ##### Verified traveller Stayed 1 night in Jan 2020 ### 6/10 Okay #### Verified traveller 8 Jan 2020 Liked how it was very central and handy to have the Supermarket just below. Didnt like that all the hotel carparks had been taken, had no knowledge we had to pre book them, surrounding carparks were all full so had to park at Crown. Also didnt like that the room looked nothing like the picture online, was abit of a let down, we had 5 guests and there was no extra bedding, luckily our teenager decided to sleep on the couch! ##### Verified traveller Stayed 1 night in Dec 2019 ### 6/10 Okay #### Nick 5 Jan 2020 Disliked: Cleanliness, property conditions & facilities Way too pricey for the level of cleanliness and lack of facilities. Indoor pool was cold and the spa and sauna were out of order ##### Nick Stayed 1 night in Jan 2020 ### 6/10 Okay #### Verified traveller 5 Jan 2020 Liked: Staff & service, amenities Disliked: Cleanliness, property conditions & facilities Good location. Attention to detail for cleanliness is needed. ##### Verified traveller Stayed 2 nights in Jan 2020 ### 10/10 Excellent #### Verified traveller 2 Jan 2020 Liked: Cleanliness It was close to event I was attending which made my night extra special for new year’s eve thank you so much for providing a great apartment ##### Verified traveller Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Verified traveller 22 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Near to Southbank restaurants and shops. ##### Verified traveller Stayed 1 night in Dec 2019 ### 4/10 Poor #### Verified traveller 21 Dec 2019 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Check in was through a machine and we could not get extra room keys. As we had booked a 2 bedroom apt and there were 4 of us, this was so inconvenient. To get extra keys we were told over the phone, we had to find another hotel, down the road somewhere, to see if there was a chance they might have an extra key. We did not bother, and were left out of the room for the night, as our friends did not wake up to let us in, as they had the only key. We had to find another place to sleep, luckily a friend of mine lives in the city. So we wasted our money on the bed! Also there was NO INTERNET. They did not even know what service provider we should use! There was no one at the hotel so everything is done by calling someone with an accent, who probably is not even in Melbourne. They said there were internet problems just for our room, which was just ridiculous and dishonest. We had booked a room with free Internet but it had none. We had to ring up for details on logging in and they could not help. So frustrating. Also, as it is a busy residential apt building, the lifts are constantly busy, overcrowded and pushy. It was like schoolies week. The pool was full of loud teenage boys bombing each other and yelling the whole time, obviously let out for the first time ever. ##### Verified traveller Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Verified traveller 10 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ease of access. Friendly assistance at check in. Good pool. ##### Verified traveller Stayed 1 night in Dec 2019 ### 8/10 Good #### Verified traveller 10 Dec 2019 Liked: Cleanliness, staff & service, room comfort #### Nice stay It’s okay although not what we expected ##### Verified traveller Stayed 1 night in Dec 2019 ### 6/10 Okay #### Verified traveller 5 Dec 2019 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Cons: no bedside lamps in any of the bedrooms : Communication very poor- I had house the washing machine for cheer uniforms that where needed for the next day. Error kept coming up , couldn't get the door open to retrieve my clothing and the floor was flooding , there was water everywhere. I made my way to the reception to inform them that I had massive wterflow flood happening and could they send someone up, answer no they didn't have anyone they could send up. I then asked for heaps of towels so I could try and start mopping up the water, the water was making its way to the carpet. No they said I would have to walk to another building down the street to get towels. This was totally unacceptable as I had young children in the apartment and did not feel comfortable leaving them. (this was happening after 10:00pm at night) He said ok I will get you some towels. 30 mins later no towels, floor flooded and I still can't get the washing machine door open, went back down to reception only to be told to call a number. Called the number and surprise, surprise was told to contact reception. Jus going around in circles. Disgusting poor customer service. No shower in the morning as I had no dry towel due to everyone used to try and mop up bathroom floor. Eventually go the washing machine door open with sopping wet clothes. Pros: walking distance to Melb Convention centre : Woolworths : comfortable bed :great pool on the 52nd floor ##### Verified traveller Stayed 2 nights in Nov 2019 ## Expedia's Latest Trends ### Hotels > [TravelodgeUK Hotels in Birmingham](https://www.expedia.co.uk/Birmingham-Hotels-Travelodge-UK.0-0-d6023342--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [Holiday Inn Melbourne Airport by IHG](https://www.expedia.co.uk/Melbourne-Hotels-Holiday-Inn-Melbourne-Airport.h12401.Hotel-Information) > > [Flagstaff Gardens Hotel Melbourne](https://www.expedia.co.uk/Melbourne-Hotels-Radisson-On-Flagstaff-Gardens-Melbourne.h82772.Hotel-Information) > > [Comfort Apartments Royal Gardens](https://www.expedia.co.uk/Melbourne-Hotels-Royal-Gardens.h425401.Hotel-Information) > > [Ringwood Hall Hotel & Spa](https://www.expedia.co.uk/Chesterfield-Hotels-Ringwood-Hall-Hotel-Spa.h28073.Hotel-Information) > > [The Waverley International Hotel](https://www.expedia.co.uk/Melbourne-Hotels-The-Waverley-International-Hotel.h3504259.Hotel-Information) > > [Beach Resorts & Hotels in Bali](https://www.expedia.co.uk/Destinations-In-Bali-Beach-Hotels.0-0-d602651-tBeachHotels.Hotel-Filter-Destinations) > > [Hotel Best Semiramis](https://www.expedia.co.uk/Puerto-De-La-Cruz-Hotels-Hotel-Best-Semiramis.h2335300.Hotel-Information) > > [Space Hotel - Hostel](https://www.expedia.co.uk/Melbourne-Hotels-Space-Hotel-Hostel.h2100092.Hotel-Information) > > [Sedgebrook Hall](https://www.expedia.co.uk/Northampton-Hotels-Sedgebrook-Hall.h1791539.Hotel-Information) > > [Crowne Plaza Melbourne by IHG](https://www.expedia.co.uk/Melbourne-Hotels-Crowne-Plaza-Melbourne.h845390.Hotel-Information) > > [Atlantis Hotel, Melbourne](https://www.expedia.co.uk/Melbourne-Hotels-Atlantis-Hotel.h864494.Hotel-Information) > > [Ovolo Melbourne South Yarra, a Wyndham Hotel](https://www.expedia.co.uk/Melbourne-Hotels-Ovolo-South-Yarra.h63305062.Hotel-Information) > > [Travelodge Hotel Melbourne Docklands](https://www.expedia.co.uk/Melbourne-Hotels-Travelodge-Hotel-Melbourne-Docklands.h3033860.Hotel-Information) > > [Hotels in Edinburgh](https://www.expedia.co.uk/Edinburgh-Hotels.d6069845.Travel-Guide-Hotels) > > [Hotels near West Midland Safari Park](https://www.expedia.co.uk/West-Midland-Safari-Park-Hotels.0-l6173457-0.Travel-Guide-Filter-Hotels) > > [Great Southern Hotel Melbourne](https://www.expedia.co.uk/Melbourne-Hotels-Great-Southern-Hotel-Melbourne.h27851.Hotel-Information) > > [Crewe Hall Hotel & Spa](https://www.expedia.co.uk/Crewe-Hotels-Crewe-Hall.h552272.Hotel-Information) > > [Carlton Lygon Lodge](https://www.expedia.co.uk/Melbourne-Hotels-Carlton-Lygon-Lodge.h4790050.Hotel-Information) > > [Quincy Hotel Melbourne](https://www.expedia.co.uk/Melbourne-Hotels-Quincy-Hotel-Melbourne.h57242156.Hotel-Information) > > [Grand Hyatt Melbourne](https://www.expedia.co.uk/Melbourne-Hotels-Grand-Hyatt-Melbourne.h23775.Hotel-Information) ### Flights > [Flights from Leeds (LBA) to St. Peter (JER)](https://www.expedia.co.uk/lp/flights/lba/jer/leeds-to-jersey) > > [Flights from Sepang (KUL) to George Town (PEN)](https://www.expedia.co.uk/lp/flights/kul/pen/kuala-lumpur-to-penang) ### Packages ### General ---