Title: Adara Franklin Apartment Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Adara Franklin Apartment Hotel Apartment with a sauna, steps from Queen Victoria Market ![Reception](https://images.trvl-media.com/lodging/1000000/870000/867100/867029/5e653fbe.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/1000000/870000/867100/867029/bc2ca042.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/1000000/870000/867100/867029/e9004589.jpg?impolicy=resizecrop&rw=297&ra=fit) ![One Bedroom Apartment | In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/870000/867100/867029/7b9c3108.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave, electric kettle](https://images.trvl-media.com/lodging/1000000/870000/867100/867029/9a114441.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies A short walk from Queen Victoria Market and Melbourne Central, Adara Franklin Apartment Hotel provides dry cleaning/laundry services, a gym and a sauna. The on-site restaurant, Sungs Kitchen, features Chinese cuisine. Guests can connect to in-room WiFi (surcharge). 7.2 Good ## Popular amenities - Gym - Parking available - Laundry - Restaurant ## Room options ### Check availability for these dates Tonight [Nov 14 - Nov 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=867029&PinnedHotelID=867029&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=867029&PinnedHotelID=867029&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 15 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=867029&PinnedHotelID=867029&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=867029&PinnedHotelID=867029&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=867029&PinnedHotelID=867029&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=867029&PinnedHotelID=867029&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=867029&PinnedHotelID=867029&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=867029&PinnedHotelID=867029&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![Two Bedroom Apartment Superior | Living area | TV](https://images.trvl-media.com/lodging/1000000/870000/867100/867029/fcb49fa4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Apartment Superior ### Highlights Balcony Separate dining area Separate sitting area Kitchen Fridge TV Sofa bed 2 bedrooms - 377 sq ft - 2 bedrooms - Sleeps 5 - 1 Double Bed and 2 Single Beds ![Two Bedroom Apartment Standard | Living area | TV](https://images.trvl-media.com/lodging/1000000/870000/867100/867029/7a259cb9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Apartment Standard ### Highlights Balcony Separate dining area Separate sitting area Kitchen Fridge TV Sofa bed 2 bedrooms - 377 sq ft - 2 bedrooms - Sleeps 3 - 1 Queen Bed and 1 Single Bed ![One Bedroom Apartment | In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/870000/867100/867029/7b9c3108.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Apartment ### Highlights Balcony Separate sitting area Individually furnished Kitchenette Fridge TV Sofa bed Separate bedroom - 237 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed OR 2 Single Beds ![Studio Apartment | In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/870000/867100/867029/f2572434.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Apartment ### Highlights Balcony Fridge TV Hairdryer Private bathroom Electric kettle In-room safe Laptop workspace - 140 sq ft - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Breakfast, dinner served; local cuisine, garden views ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/90000/82800/82772/3fe9b528_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Radisson on Flagstaff Gardens Melbourne Melbourne Central Business District - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMelbourne-Hotels-Adara-Franklin.h867029.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMelbourne-Hotels-Adara-Franklin.h867029.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-37.80851%2C144.95906&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=UFnMd7M7-UIelIXX-IHPK6mk9n0=) 118 Franklin Street, 118, Melbourne, VIC, 3000 #### What's nearby - Queen Victoria Market - 2 min walk - 0.1 miles - RMIT University - 5 min walk - 0.3 miles - Flagstaff Gardens - 5 min walk - 0.3 miles - Melbourne Central - 5 min walk - 0.3 miles - Collins Street - 12 min walk - 0.7 miles #### Getting around - Melbourne Central Station - 6 min walk - Southern Cross Station - 18 min walk - Melbourne, VIC (MEB-Essendon) - 22 min drive #### Restaurants - ‪McDonald's - ‬2 min walk - ‪Rose Garden BBQ - ‬2 min walk - ‪Menya Ramen - ‬2 min walk - ‪St. ALi & The Queen - ‬3 min walk - ‪Romanello - ‬2 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Adara Franklin Apartment Hotel Apartment with a sauna, steps from Queen Victoria Market A restaurant, a fitness centre and a sauna are available at this smoke-free apartment building. Other amenities include WiFi in public areas, self parking and dry cleaning. Each apartment provides a fridge and an electric kettle, plus WiFi and a balcony. Additional amenities include a TV, a hairdryer and a safe. Adara Franklin Apartment Hotel offers 32 accommodations with a safe and a hairdryer. Rooms open to balconies. In-room wireless Internet access is available for a surcharge. Bathrooms include a shower and complimentary toiletries. Cots/infant beds (surcharge) are also available. Recreational amenities at the apartment include a sauna and a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply. ## Similar properties ![Courtyard](https://images.trvl-media.com/lodging/5000000/4270000/4260600/4260506/d808c193.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Apartments North Melbourne North Melbourne - Kitchen - Free WiFi - Air conditioning - Laundry 7.8 Good 1,045 reviews £59 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=4260506&PinnedHotelID=4260506&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/120000000/119550000/119541900/119541868/a30a77de.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Franklin Melbourne Central Business District - Free WiFi - Laundry - 24/7 front desk [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=119541868&PinnedHotelID=119541868&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/84000000/83110000/83103500/83103410/fcf39d10.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Adina Apartment Hotel Melbourne Pentridge Coburg - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 293 reviews £79 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=83103410&PinnedHotelID=83103410&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/71000000/70130000/70123400/70123346/17860d62.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Hotel by Nightcap Social Essendon - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 189 reviews £60 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=70123346&PinnedHotelID=70123346&HadPinnedHotel=true®ionId=-1&adults=2) ![Pillow-top beds, in-room safe, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/36000000/35190000/35189800/35189773/b6b76fa2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Brady Hotels Jones Lane Melbourne Central Business District - Free WiFi - Air conditioning - Gym - Laundry 9.2 Wonderful 1,000 reviews £67 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=35189773&PinnedHotelID=35189773&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/8000000/7700000/7699100/7699045/89d9a2c0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Brady Hotels Central Melbourne Melbourne Central Business District - Free WiFi - Restaurant - Air conditioning - Gym 8.8 Excellent 1,000 reviews £64 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=7699045&PinnedHotelID=7699045&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/890000/885500/885402/294e11ff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Styles Kingsgate Melbourne Central Business District - Free WiFi - Air conditioning - Gym - Breakfast available 8.0 Very good 1,001 reviews £53 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=885402&PinnedHotelID=885402&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Pool/Spa - Sauna ### Internet - Available in the apartment: WiFi (AUD 10 per 24-hour period) - Available in some public areas: WiFi (AUD 10 per 24-hour period) ### Parking and transport - Height restrictions apply for on-site parking - Parking on site (AUD 20 per night; includes in/out privileges) ### Family friendly - Cot: AUD 11 per night ### Restaurants on site - Sungs Kitchen ### Food and drink - Electric kettle - Microwave - Refrigerator ### Dining - A restaurant ### Bedrooms - Alarm clock - Rollaway/extra bed: AUD 35 per night ### Bathroom - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - 21-inch TV ### Outdoor areas - Balcony ### Laundry - Laundry facilities - Laundry service ### Work spaces - Laptop workspace ### Pets - No pets allowed ### Suitability/Accessibility - Lift - Smoke-free property ### Services and conveniences - Free newspapers in lobby - Iron/ironing board - Limited-hour front desk - Luggage storage - Multilingual staff - Safe - Safe at front desk - Tour and ticket assistance ### Location highlights - In a shopping district - In the city centre - Near a metro station - Near a train station ### Things to do - Gym - Bicycle rentals nearby - Hiking/biking trails nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) ### General - 1 building - 10 floors - 32 units ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 8:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10 AM Contactless check-out ### Special check-in instructions The property charges 3 per cent for credit card payments The front desk is open daily from 2:00 PM - 8:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for AUD 35 per night. Cots (infant beds) are available for AUD 11.0 per night ### Payment types at the property ## Important information ### Optional extras - Fee for in-room wireless Internet: AUD 10 per 24-hour period (rates may vary) - Fee for wireless Internet in public areas: AUD 10 per 24-hour period (rates may vary) - Self-parking fee: AUD 20.00 per night (in/out privileges) - Crib (infant bed) fee: AUD 11.0 per night - Rollaway bed fee: AUD 35 per night - Credit card charges are subject to a surcharge of 3 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated that there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parking height restrictions apply ### Property is also known as Nova Stargate Nova Stargate Apartment Nova Stargate Apartment Hotel Nova Stargate Apartment Hotel Melbourne Nova Stargate Hotel Nova Stargate Melbourne Nova Stargate Apartment Melbourne Adara Franklin Nova Stargate Apartment Hotel Adara Franklin Apartment Hotel Apartment Adara Franklin Apartment Hotel Melbourne Adara Franklin Apartment Hotel Apartment Melbourne ## Frequently asked questions ### Is Adara Franklin Apartment Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Adara Franklin Apartment Hotel? > Self-parking is available for AUD 20.00 per night. ### What time is check-in at Adara Franklin Apartment Hotel? > Check-in start time: 2 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours. ### What time is check-out at Adara Franklin Apartment Hotel? > Checkout is at 10 AM. ### Where is Adara Franklin Apartment Hotel located? > Located in Melbourne Central Business District, this apartment building is within a 5-minute walk of Queen Victoria Market and Melbourne Central. Collins Street and Bourke Street Mall are also within 15 minutes. Melbourne Central Station is 6 minutes by foot and Flagstaff Station is 7 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Adara Franklin Apartment Hotel Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.8 Cleanliness ### 7.8 Location ### 7.4 Staff & service ### 8.0 Eco-friendliness ### 6.4 Property conditions & facilities 10 - Excellent 170 8 - Good 423 6 - Okay 264 4 - Poor 99 2 - Terrible 44 ### 10/10 Excellent #### Stacey 29 May 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best experience ever. The room was so clean. The bed was very comfortable. The service desk worker William was amazing and so helpful. I would recommended to all my friends and family. ##### Stacey Stayed 1 night in May 2021 ### 8/10 Good #### Robyn 11 Mar 2021 Liked: Communication #### Melbourne visit They were very obliging. Good position but the rooms are very tired looking. ##### Robyn Stayed 5 nights in Mar 2021 ### 6/10 Okay #### Verified traveller 31 Dec 2020 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Communication The room was nice and suited what we wanted but only issue was with the the communication from the hotel to us about what to do. Reception wasn’t even open to do check out at 10am. When we got there the instructions were to park anywhere with green on it. Well there was two bays per floor with little A4 green stickers on it. Very hard to see. Along with checking out because we have our key into the little letter box we couldn’t get out of car park. One thing with the room is they had sky lights in the bedrooms. Therefore as soon as the sun is up, everyone is up. Just the lack of information was disappointing. Now because reception wasn’t open I don’t know how to get bond or anything back. ##### Verified traveller Stayed 1 night in Dec 2020 ### 6/10 Okay #### Verified traveller 13 Dec 2020 Disliked: Cleanliness Close to Victoria Market and public transport the room good size ##### Verified traveller Stayed 2 nights in Dec 2020 ### 8/10 Good #### len, Geelong 3 Dec 2020 Liked: Cleanliness Disliked: Communication room very clean but balcony I think has never been cleaned ##### len Stayed 2 nights in Nov 2020 ### 10/10 Excellent #### Robert 30 Jun 2020 Liked: Cleanliness, room comfort #### Value for Money Team members most curtis, no request too small. Apartment spacious well situated within close proximatey to all that Melbourne has to offer. Value for money and will certainly stay again when visiting Melbourne. Would recommend to family and friends. ##### Robert Stayed 1 night in Jun 2020 ### 4/10 Poor #### Anne 29 Mar 2020 Disliked: Cleanliness #### Poor condition. Wouldn't pass a hotel inspection. Stained bed cover and carpets. Mould in bathroom. Noisy air con. Stayed two of my four nights.puld ![Wouldn't pass inspection](https://a.travel-assets.com/ugc/hotel-reviews/D9C45A73E429FE8B83D6AF521AD79E246E5D46C61585451450765.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![How do they get away with operating as an accommodation business?](https://a.travel-assets.com/ugc/hotel-reviews/CECC3C04733F4C0C5715631895564679AC5D4C7D1585451451469.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Anne Stayed 4 nights in Mar 2020 ### 4/10 Poor #### Rhonda 25 Mar 2020 Disliked: Cleanliness, room comfort Couldn’t shut doors they had tape on them shower door didn’t shut so water went all over floor coffee cups were stained couldn’t sit on balcony as it hadn’t been cleaned at all we left after a night ##### Rhonda Stayed 2 nights in Mar 2020 ### 8/10 Good #### Bruce 22 Mar 2020 Liked: Cleanliness, staff & service The great staff member "Adrian?" who went above and beyond to organise early checkin and extra day ##### Bruce Stayed 5 nights in Mar 2020 ### 6/10 Okay #### Verified traveller 15 Mar 2020 Liked: Staff & service Disliked: Property conditions & facilities Pretty old room, needs a good lick of paint and freshen up. Bed was comfy but certainly isn’t the nicest hotel I’ve stayed in. ##### Verified traveller Stayed 1 night in Mar 2020 ### 4/10 Poor #### Verified traveller 14 Mar 2020 Disliked: Staff & service, amenities, property conditions & facilities $300 for 2 bdrm for 3 pp. Only 2 toiletries. Soap holder in shower broken and jagged. Dirty bathroom floor. Tv didn't work, they couldn't fix It, no offer to change our room or give us money back. Wanted us to pay $10 for Wi-Fi to watch Netflix instead. I drove 4 hours to get to the city, too tired to argue too much and I don't like conflict so I let it be. I am not happy. Never again will I stay there. ##### Verified traveller Stayed 1 night in Mar 2020 ### 4/10 Poor #### Verified traveller 24 Feb 2020 Disliked: Cleanliness, amenities It was dirty and didn’t provide adequate Cleaning equipment and the bins were way to small lol ##### Verified traveller Stayed 3 nights in Feb 2020 ### 10/10 Excellent #### Simon 24 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A nice stay Check in was quick and simple as you would expect. Good security with swipe access into the lobby. The room was good with the cooking facilities you need for a longer stay. ##### Simon Stayed 2 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller 23 Feb 2020 Liked: Cleanliness, staff & service, amenities Staff were great! Very helpful. Location is great. Pricing was ideal. Carpet was dirty - ##### Verified traveller Stayed 1 night in Feb 2020 ### 6/10 Okay #### Verified traveller 22 Feb 2020 Disliked: Cleanliness Stains on the carpet & lower mattress of the bed; very small shower but at least it was hot!! Comfortable bed ##### Verified traveller Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Leslie 1 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Room & facilities were excellent. Very clean plus a small balcony which was very handy for us smokers ##### Leslie Stayed 1 night in Jan 2020 ### 8/10 Good #### Happy, Sydney 1 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great.location right next to the Victoria Markets and CBD. Room was very clean. A great place to stay in the city! ##### Happy Stayed 2 nights in Jan 2020 ### 8/10 Good #### Rose, Quezon City Philippines 30 Jan 2020 Liked: Cleanliness, amenities Location and price although details of room need repair. Exhaust fan of bathroom not working and range hood of oven had no cover. The window sills Could do a bit more cleaning. ##### Rose Stayed 3 nights in Jan 2020 ### 6/10 Okay #### Verified traveller 27 Jan 2020 Liked: Cleanliness Disliked: Staff & service Television reception did not work Reception not open prior to work day or in the evening. No wifi password provided. Reception staff pleasant. ##### Verified traveller Stayed 2 nights in Jan 2020 ### 8/10 Good #### Verified traveller 26 Jan 2020 Liked: Staff & service Clean but needing a bathroom upgrade - it was quite old, rundown and grouting was no longer white. ##### Verified traveller Stayed 1 night in Jan 2020 ### 2/10 Terrible #### Georgia 25 Jan 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The Worst ‘Hotel’ I’ve EVER Booked At My husband and I arrived at 2:05 and the check in was supposed to be at 2PM. The man at the front desk told us that the cleaners are still ‘cleaning’ the room and that they’d be half an hour, so my husband and I waited for 35-40 minutes in the lobby. As now our room was finally ‘clean’, the man at the front desk said that a $50 deposit was needed, but whilst booking, saw NO INFORMATION on the need for a deposit. He explained all the rules of the hotel to us very rudely and then finally gave us our keys after almost an hour of waiting. The room was small and drab with dirty kitchen/bathroom walls, dirty tea towels and a broken sink that leaked all over the bathroom table. Our room was advertised as having a “balcony”. First of all, the ‘balcony’ had an air conditioner that took up 60% of the small ‘balcony’ space. And secondly, not only were the blinds mangled and broken, passer-byers could easily see through the 10cm gaps of the blinds, which was really uncomfortable. Also, the table in the room was lob-sided, and the mirror was filthy. The bathroom was crammed and small and smelt of grime, and the ‘shampoo’, ‘body-wash’ and ‘conditioner’ all smelt like dish-washing liquid. Extremely unhappy and disappointed with the customer service, the quality of this hotel and overall experience. This place is so unclean, I didn’t even feel that comfortable sleeping directly on the sheets. ##### Georgia Stayed 1 night in Jan 2020 ### 8/10 Good #### Verified traveller 25 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good customer service at the desk on check in and out. Room very clean and tidy ##### Verified traveller Stayed 1 night in Jan 2020 ### 8/10 Good #### Verified traveller 22 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities They didn't have the room we booked so we were upgraded which was great ##### Verified traveller Stayed 1 night in Jan 2020 ### 8/10 Good #### WD, Sydney 13 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were helpful and friendly. We only had one minor issue in our room and they solved it within minutes. ##### WD Stayed 3 nights in Jan 2020 ### 2/10 Terrible #### Verified traveller 3 Dec 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely disgusting. Bedding was stained, lounge was stained, bathroom was mouldy. More like a backpackers hotel not a $161 a night which is what we paid. Would not recommend it. Very disappointed . ##### Verified traveller Stayed 1 night in Nov 2019 ## Expedia's Latest Trends ### Hotels > [Pan Pacific Melbourne](https://www.expedia.co.uk/Melbourne-Hotels-Pan-Pacific-Melbourne.h2432787.Hotel-Information) > > [The Leagate Inn](https://www.expedia.co.uk/Boston-Hotels-The-Leagate-Inn.h13113825.Hotel-Information) > > [Ovolo South Yarra](https://www.expedia.co.uk/Melbourne-Hotels-Ovolo-South-Yarra.h63305062.Hotel-Information) > > [Carlton Lygon Lodge](https://www.expedia.co.uk/Melbourne-Hotels-Carlton-Lygon-Lodge.h4790050.Hotel-Information) > > [Comfort Apartments Royal Gardens](https://www.expedia.co.uk/Melbourne-Hotels-Royal-Gardens.h425401.Hotel-Information) > > [Crowne Plaza Melbourne by IHG](https://www.expedia.co.uk/Melbourne-Hotels-Crowne-Plaza-Melbourne.h845390.Hotel-Information) > > [Hotels near Business Design Centre](https://www.expedia.co.uk/Business-Design-Centre-Hotels.0-l553248621593511297-0.Travel-Guide-Filter-Hotels) > > [Swn Y Mor Hotel](https://www.expedia.co.uk/Llandudno-Hotels-Swn-Y-Mor-Hotel.h2251345.Hotel-Information) > > [Holiday Inn Melbourne Airport by IHG](https://www.expedia.co.uk/Melbourne-Hotels-Holiday-Inn-Melbourne-Airport.h12401.Hotel-Information) > > [Lusty Beg Island](https://www.expedia.co.uk/Enniskillen-Hotels-Lusty-Beg-Island.h19277355.Hotel-Information) > > [Mercure Melbourne Southbank](https://www.expedia.co.uk/Melbourne-Hotels-Mercure-Melbourne-Southbank.h898381.Hotel-Information) > > [Hotels near Piazza Maggiore](https://www.expedia.co.uk/Piazza-Maggiore-Hotels.0-l6075262-0.Travel-Guide-Filter-Hotels) > > [The Waverley International Hotel](https://www.expedia.co.uk/Melbourne-Hotels-The-Waverley-International-Hotel.h3504259.Hotel-Information) > > [Caravan Parks Devon](https://www.expedia.co.uk/Devon-Caravan-Parks.d6046196-aaCaravanParks.Travel-Guide-Accommodation) > > [Swinton Park Hotel](https://www.expedia.co.uk/Ripon-Hotels-Swinton-Park-Hotel.h1595430.Hotel-Information) > > [Hotels in Bexleyheath](https://www.expedia.co.uk/Bexleyheath-Hotels.d182452.Travel-Guide-Hotels) > > [Adagio Amsterdam City South](https://www.expedia.co.uk/Amsterdam-Hotels-Adagio-Amsterdam-City-South.h23496081.Hotel-Information) > > [Hotel Alexander I](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Alexander-I.h1558963.Hotel-Information) > > [Family-Friendly Hotels in Gatwick](https://www.expedia.co.uk/Gatwick-Hotels-Family-Friendly-Hotel.0-0-d182523-tFamilyFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Travelodge Hotel Melbourne Docklands](https://www.expedia.co.uk/Melbourne-Hotels-Travelodge-Hotel-Melbourne-Docklands.h3033860.Hotel-Information) > > [Hotels in Viñales](https://www.expedia.co.uk/Vinales-Hotels.d6348732.Travel-Guide-Hotels) > > [Old Manse Hotel Bourton by Greene King Inns](https://www.expedia.co.uk/Cheltenham-Hotels-Old-Manse-Hotel-Bourton-By-Greene-King-Inns.h3075291.Hotel-Information) ### Flights > [Flights from Washington (DCA) to Boston (BOS)](https://www.expedia.co.uk/lp/flights/dca/bos/washington-to-boston) > > [Flights from Derby (EMA) to Geneva (GVA)](https://www.expedia.co.uk/lp/flights/ema/gva/east-midlands-to-geneva) > > [Flights from Manchester (MAN) to Memmingerberg (FMM)](https://www.expedia.co.uk/lp/flights/man/fmm/manchester-to-memmingen) > > [Flights from Faro (FAO) to Santa Cruz (FNC)](https://www.expedia.co.uk/lp/flights/fao/fnc/faro-to-funchal) > > [Flights from London (LHR) to Bergerac (EGC)](https://www.expedia.co.uk/lp/flights/lhr/egc/london-to-bergerac) ### Cars > [Car hire in Ibadan](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Ibadan.d1557.Car-Hire-Guide) > > [Car hire in Redditch](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Redditch.d177967.Car-Hire-Guide) ### Packages > [Murano Holidays](https://www.expedia.co.uk/Murano.d55017.Holidays-City-Breaks)