Find Spa Hotels in Melbourne Airport, Melbourne

"Really liked the layout of the room with the large dressing area off the bsthroom. Comfortable beds and very ample breakfast. Would definitely stay again"

"Some cosmetic paint on doors and skirting board noticeable and coffee table had chips all around edge. Some marks on wall in bedroom. Picky but otherwise vetting was comfortable."

"My stay had many positives: the room was comfortable, the hotel was clean and elegant, staff were generally warm and friendly, the location was excellent, and the Diptyque toiletries were a lovely touch. However, several aspects fell below the standard expected of a 5-star hotel. Most concerning was a food safety issue. I advised staff of a prawn/crustacea allergy when ordering chicken satay and asked for no prawn chips. The dish arrived with plain chips, but the “fragrant rice” was mixed with prawns hidden beneath a fried egg. After one bite I felt an immediate mild reaction. If my allergy were more severe, the consequences could have been serious. It was alarming that the allergen was not listed, staff were unaware, and the dish was still served after I disclosed the allergy. Food quality overall was disappointing. The breakfast buffet felt well below the price point, and bar service was inconsistent, including a cocktail missing a key ingredient and careless wine service. I was also disappointed the spa was fully closed on ANZAC Day Saturday, as spa access was a major reason I booked and part of my birthday plans. There were also room maintenance issues: a wardrobe light that would not switch off, doors that would not fully close causing unwanted light overnight, and a leaking cold tap that pooled water on the vanity and soaked personal items. Overall, a pleasant property with strengths, but several avoidable lapses that felt below luxury hotel expectations."

"Room was clean, staff friendly and the breakfast buffet was extensive and really nice. Great location for theatres and food."

"Quiet Clean and comfortable Great location for.CBD plans or events Walking distance to station and shops"

"We've stayed at this hotel a number of times but were dissapointed this time. The hotel is looking very tired and is in need on a good upgrade. One lift wasn't operational for the entire stay which was frustrating at peak times. The breakfast buffet was frequently unstocked and what was available was less than impressive. Not sure how you can muck up scrambled eggs! The rooms are very standard, and we didnt have the "basic" room. Not all amenities were restocked daily. "

"Great, definitely stay there again "

"Room was terrible, shower was broken staff seemed to not care when told, nothing better than paying for accommodation and not even being able to shower. Won’t be back after using this hotel for many years "

"This property is a disgrace for Australian tourism. International visitors having to overnight at the airport will get such a wrong impression. The hotel changed name and is falsely advertising itself as luxury. The management could care less about hospitality. They just care about squeezing every $ out of customers. Lots of management staff walking around in elegant suits yet the facility is mismanaged. They don't even answer the phone. The mattresses and bed frames are old. I stayed for 2 nights and couldn't sleep at all in the soft indent mattress. Woke up in a middle of the night needing water and there were no 6$ 300ml water bottles. (the cleaner forgot to replenish: the water, hair conditioner and the bar soap dish. I changed the rooms the next day for a better mattress, yet no one apologized. They didn't even provide complimentary water or anything as a gesture of sympathy for a sleepless night. The windows are single glazed, airplanes taking off and landing very loud. You can even smell the jet fuel fumes... The room service quality is appalling. the chicken dish is literally a boiled chicken breast dry as a bone. The room service breakfast bacon and eggs took 50 minutes to deliver then it arrived completely cold yet on a hot plate. Obviously someone forgot to bring the order on time. Upon my complaint they delivered the fresh batch in 10 min yet still no apology. The check in lines were very long and slow. Sauna was out of order yet no sign. Wasted 15min trying."