Verified review
6/10 Okay
Roger
30 Dec 2017
Disliked: Property conditions & facilities, room comfort
Not for someone with a credit card
The hotel is located 50 minutes from Medellin and you can get there and back with a taxi, each trip is about 50,000 pesos.
They don´t accept credit cards and the hotel cannot be pre-paid through Expedia. I was offered 2 options: pay with a Colombian debit card or with cash, pesos or USD. It was only pure luck that I had enough with cash otherwise they would not have allowed me to check in. Obviously I was very dissapointed with how I was treated. The hotel staff otherwise was fine.
The hot water supply in our room did work poorly. Every time we wanted to take a shower we had to contact the hotel staff, otherwise we only got cold water.
The person that did our massage seem to lack enough training, it was not good.
All meals are pretty basic, not bad, but with a lack of imagination.
The fire they light up every night outdoor is very nice, it provide a pleasant experience.
We joined a one hour walk in Park Arvi that is just beside the hotel. It was very nice, the forrest is beautiful.
Stayed 3 nights in Dec 2017