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Hotel San Fernando Plaza

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Outdoor pool
Outdoor pool
32-inch LED TV with satellite channels, TV
View from Room

Overview of Hotel San Fernando Plaza

Hotel San Fernando Plaza

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

  • Popular LocationPoblado Park8 min walk
  • Popular LocationLleras Park10 min walk
  • Popular LocationSantafé Mall12 min walk
  • AirportMedellin (MDE-Jose Maria Cordova Intl.)46 min drive

Choose dates to view prices

About this area

El Poblado

Located in Medellin, Hotel San Fernando Plaza is connected to a shopping centre. Botero Plaza and Lokkus Contemporary Art are cultural highlights, and some of the area's attractions include Santa Fe Zoological Park and Juan Pablo II Airpark. Looking to enjoy an event or a game while in town? See what's happening at Atanasio Giradot Stadium or Plaza de Toros La Macarena.
Popular Location

What's nearby

  • La Strada Mall - 3 min walk
  • Golden Mile - 6 min walk
  • Poblado Park - 8 min walk
  • Lleras Park - 10 min walk
  • Santafé Mall - 12 min walk

Getting around

  • Poblado Station - 19 min walk
  • Medellin (MDE-Jose Maria Cordova Intl.) - 46 min drive

Restaurants

  • Spezia Restaurant — 1 min walk
  • Tony Roma's - 5 min walk
  • La Provincia - 6 min walk
  • Starbucks - 7 min walk
  • Restaurante Barcal - 7 min walk

About this property

Hotel San Fernando Plaza

Hotel connected to the convention centre in La Florida with free breakfast
A restaurant, an outdoor pool and a fitness centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar and a sauna are on-site. All 167 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LED TVs with satellite channels, and other amenities include sitting areas and minibars.
Hotel San Fernando Plaza offers 167 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. 32-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Medellin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa services
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms 6

Outdoors

  • Rooftop terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LED TV
  • TV/satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Laptop-friendly workspace
  • Safe
  • Separate sitting area
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 3 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after 1 January 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 75.000 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

If you are travelling with a child, your property may require you to present the following documents: Parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Fernando Plaza
Hotel San Fernando
Hotel San Fernando Plaza
Hotel San Fernando Plaza Medellin
Plaza San Fernando
San Fernando Hotel
San Fernando Plaza
San Fernando Plaza Hotel
San Fernando Plaza Medellin
Hotel San Fernando Plaza Hotel
Hotel San Fernando Plaza Medellin
Hotel San Fernando Plaza Hotel Medellin

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 554 out of 984 reviews
5 - Excellent 56%
Rating 4 - Good. 287 out of 984 reviews
4 - Good 29%
Rating 3 - Okay. 92 out of 984 reviews
3 - Okay 9%
Rating 2 - Poor. 26 out of 984 reviews
2 - Poor 3%
Rating 1 - Terrible. 25 out of 984 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the quality of service! We had a great stay at this property and would definitely return. Nestor and Julian at the pool area were extremely helpful and kind. Overall the staff went out of their way to help!
Stayed 2 nights in Jun 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, great location and nice installations. Just be aware if u have any visitor they will make you pay extra for it. Besides that, I did enjoy my stay here.
Stayed 4 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good
Stayed 4 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 6 nights in May 2021

1/5 Terrible

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The WiFi is terrible on two minutes and off two minutes many people complained several times never fixed and no answers real bad, room service food was so bad almost uneatable, young women front seat manager when I had the Covid nurse to give me a test and I had to pay the nurse gave me a differcult time with charging my card to pay the nurse cash she told me it was not there policy. And even when I told her I did it a month ago at this hotel for the test she told me it was wrong and was very rude I have stayed at this hotel at least 10 times and every time it has gotten worse
Stayed 6 nights in May 2021