Title: Hotel Palmas Del Estadio Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6140804&destination=Medell%C3%ADn%2C+Antioquia%2C+Colombia&selected=17060643&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Palmas Del Estadio Travelers enjoy a scenic terrace for relaxation and convenient coworking spaces at this well-located hotel, with a delicious breakfast buffet to start the day ## Photo gallery for Hotel Palmas Del Estadio ![Restaurant - Hotel Palmas Del Estadio (Medellín)](https://images.trvl-media.com/lodging/18000000/17070000/17060700/17060643/26430565.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Classic Triple Room | Minibar, in-room safe, desk, laptop workspace - Hotel Palmas Del Estadio (Medellín)](https://images.trvl-media.com/lodging/18000000/17070000/17060700/17060643/a6ce4b65.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Hotel Palmas Del Estadio (Medellín)](https://images.trvl-media.com/lodging/18000000/17070000/17060700/17060643/1390d623.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Shower, free toiletries, hair dryer, towels - Hotel Palmas Del Estadio (Medellín)](https://images.trvl-media.com/lodging/18000000/17070000/17060700/17060643/39c02497.jpg?impolicy=resizecrop&rw=297&ra=fit) ![32-inch flat-screen TV with cable channels, TV - Hotel Palmas Del Estadio (Medellín)](https://images.trvl-media.com/lodging/18000000/17070000/17060700/17060643/56550b14.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Palmas Del Estadio sits near Atanasio Giradot Stadium in a location guests consistently praise for convenience. Visitors start their day with a complimentary breakfast buffet before relaxing on the scenic terrace. In-room WiFi keeps everyone connected throughout their stay. ## Reviews 7.6 Good ## Popular amenities - Breakfast included - Free Wi-Fi - Air-conditioning - Business services - Laundry room - Room service ## Room options ### Check availability for these dates Tonight [Apr 2 - Apr 3](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=17060643&PinnedHotelID=17060643&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=17060643&PinnedHotelID=17060643&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 3 - Apr 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=17060643&PinnedHotelID=17060643&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=17060643&PinnedHotelID=17060643&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=17060643&PinnedHotelID=17060643&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=17060643&PinnedHotelID=17060643&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=17060643&PinnedHotelID=17060643&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=17060643&PinnedHotelID=17060643&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 9 of 9 rooms ### View all photos for Double Room Standard ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/18000000/17070000/17060700/17060643/b3037cec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard 10.0 Exceptional 1 review - 161 sq ft - Sleeps 2 ### View all photos for Double Room Standard ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/18000000/17070000/17060700/17060643/568191ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 161 sq ft - Sleeps 2 ### View all photos for Triple Room Standard ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/18000000/17070000/17060700/17060643/a97f84ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Standard - 161 sq ft - Sleeps 3 ### View all photos for Quadruple Room Standard ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/18000000/17070000/17060700/17060643/171f8694.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Standard - 161 sq ft - Sleeps 4 ### View all photos for Double Room, 1 Bedroom ![Double Room, 1 Bedroom | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/18000000/17070000/17060700/17060643/a553c56e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 1 Bedroom 10.0 Exceptional 1 review - Sleeps 2 - 1 Double Bed ### View all photos for Twin Room, 1 Bedroom ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/18000000/17070000/17060700/17060643/69351cd6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, 1 Bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Triple Room, 1 Bedroom ![Triple Room, 1 Bedroom | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/18000000/17070000/17060700/17060643/f7bb1e9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, 1 Bedroom - Sleeps 3 - 3 Single Beds ### View all photos for Quadruple Room, 1 Bedroom ![Quadruple Room, 1 Bedroom | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/18000000/17070000/17060700/17060643/8ffb4a81.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room, 1 Bedroom - Sleeps 4 - 4 Single Beds ### View all photos for Classic Triple Room ![Classic Triple Room | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/18000000/17070000/17060700/17060643/ec486464.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Triple Room - 1 bedroom - Sleeps 3 - 1 Single Bed and 1 Queen Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/90000000/89500000/89491800/89491789/0eebb3b2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Casa Los Naranjos Hostal El Poblado - Hot tub - Breakfast included - Pet-friendly - Free Wi-Fi 9.4 Exceptional 50 reviews £21 additional charges may apply 1 May - 2 May [](https://www.expedia.co.uk/Medellin-Hotels-Casa-Los-Naranjos-Hostal.h89491789.Hotel-Information?chkin=2026-5-1&chkout=2026-5-2&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=3bbf49a4-50c5-4eb3-be65-09525cb8bc73&top_cur=GBP) Ad ![Interior](https://images.trvl-media.com/lodging/4000000/3890000/3883900/3883831/8edce4b8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### La Campana Hotel Boutique El Poblado - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMedellin-Hotels-Hotel-Palmas-Del-Estadio.h17060643.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMedellin-Hotels-Hotel-Palmas-Del-Estadio.h17060643.Hotel-Information) ## About the area Located in Laureles - Estadio, a neighbourhood in Medellín, Hotel Palmas Del Estadio is in the entertainment district and near a metro station. The area's natural beauty can be seen at Plaza Cisneros and Lleras Park, while Palacio de la Cultura and Pueblito Paisa are popular local attractions. Enjoy an event or a match at Atanasio Giradot Stadium, and consider making time for Medellin Botanical Garden—a top attraction that's not to be missed. [Visit our Medellín travel guide](https://www.expedia.co.uk/Medellin.dx6140804) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C6.25717%2C-75.59498&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=R8ZInch6jDNKvqOHufk_nTlwWRk=) Carrera 77 AA No. 47-103, Laureles, Barrio el Velodromo Sector Estadio, Medellín ### What's nearby - Obelisco Shopping Center 5 min walk \- 0.3 miles - Atanasio Giradot Stadium 8 min walk \- 0.5 miles - Second Laureles Park 17 min walk \- 1.0 mile - Plaza de Toros La Macarena 5 min drive \- 1.6 miles - Parques del Río Medellín 5 min drive \- 1.6 miles ### Getting around - Floresta Station 5 min walk - Medellín (MDE-José María Córdova Intl.) 46 min drive ### Restaurants - Altagracia 8 min walk - Las cabezonas 6 min walk - Sandwich Qbano Obelisco 8 min walk - Los Marinillos 9 min walk - La Miguería 8 min walk ## About this property ### Hotel Palmas Del Estadio Hotel near Atanasio Giradot Stadium Located close to Plaza Cisneros and Pueblito Paisa, Hotel Palmas Del Estadio provides a free breakfast buffet, a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi. Other perks include: - A round-trip airport shuttle (surcharge), a TV in reception and smoke-free property - Free newspapers, a water dispenser and coworking spaces - A front desk safe, luggage storage and tour/ticket information Room features All guest rooms at Hotel Palmas Del Estadio offer thoughtful touches, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and safes. Other amenities include: - Bathrooms with showers and free toiletries - 32-inch flat-screen TVs with cable channels - Daily housekeeping, desks and phones ## Similar properties ![Superior Quadruple Room | Desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/104000000/103160000/103150300/103150248/b89615f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Gran Conquistador 33 Laureles - Estadio - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 7.6 Good 173 reviews £35 additional charges may apply 10 Apr - 11 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=103150248&PinnedHotelID=103150248&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Suite, Hot Tub | Private spa tub](https://images.trvl-media.com/lodging/98000000/97120000/97117400/97117315/87e4e107.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL OFIX Laureles - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 8.2 Very good 68 reviews £22 additional charges may apply 17 Apr - 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6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=95992538&PinnedHotelID=95992538&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=17060643&PinnedHotelID=17060643&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=17060643,103150248,97117315,91127408,105318843) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - 24-hour return airport shuttle on request for a surcharge ### Food and drink - Free buffet breakfast available daily 7:00 AM to 9:00 AM ### Things to do - TV in common areas ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Computer station - Coworking space ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - No lift - Tile flooring in room ### More - 2 floors - Built in 2016 - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Minibar - Room service ### More - Air conditioning - Desk - Free local calls - Iron/ironing board on request - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 1 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 53 per vehicle (return, maximum occupancy 4) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. ### Property is also known as Hotel Palmas Estadio Hotel Palmas Del Estadio Hotel Hotel Palmas Del Estadio Medellín Hotel Palmas Del Estadio Hotel Medellín ## Frequently asked questions ### Is Hotel Palmas Del Estadio pet-friendly? ### How much is parking at Hotel Palmas Del Estadio? ### What time is check-in at Hotel Palmas Del Estadio? ### What time is check-out at Hotel Palmas Del Estadio? ### Does Hotel Palmas Del Estadio provide a shuttle to the airport? ### Where is Hotel Palmas Del Estadio located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Palmas Del Estadio Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 6.6 Amenities ### 8.2 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 18 8 - Good 6 6 - Okay 3 4 - Poor 2 2 - Terrible 6 ## Reviews Verified ### 4/10 Poor #### B 9 Oct 2024 Liked: Staff & service Disliked: Cleanliness The location is great and the staff are very helpful, but the rooms are kind of dirty and the lower levels of the hotel are very noisy. Won't be staying there again. ##### B Stayed 3 nights in Sep 2024 Verified ### 10/10 Excellent #### Paulo 21 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Paulo Stayed 7 nights in Apr 2025 Verified ### 2/10 Terrible #### Angel 21 Aug 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A tourist nightmare After arrived a day late do to airline , I was in the middle of the street at 2:20 am on August 2 .With no place to go. The hotel: Palmas del estadio was just a construction site. ##### Angel Stayed 18 nights in Aug 2017 Verified ### 4/10 Poor #### MARTA EUGENIA BARQUERO 3 May 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Las habitaciones no estaban listas, cosas dañadas dentro de las mismas, nos cambiaron varias veces de habitación ![Así entregaron la cama ](https://a.travel-assets.com/ugc/hotel-reviews/7b11763a-f5f4-452f-b7c5-cfc20f90e000-1746307333983.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Servicio. Sin tapa ](https://a.travel-assets.com/ugc/hotel-reviews/89627ce2-c158-4799-8d1b-a8972e1ccef3-1746307334327.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Así se ve la puerta ](https://a.travel-assets.com/ugc/hotel-reviews/0b3a3867-e90e-4b94-bb4f-1189b5e6f782-1746307334229.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Vidrio quebrado ](https://a.travel-assets.com/ugc/hotel-reviews/359a962b-9c96-4d42-8487-9a265ab1636d-1746307333957.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### MARTA EUGENIA BARQUERO Stayed 6 nights in Apr 2025 Verified ### 10/10 Excellent #### JESUS 22 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy cerca del metro y de los lugares de interés ##### JESUS Stayed 4 nights in Mar 2025 Verified ### 6/10 Okay #### Karla 22 Feb 2025 Liked: Cleanliness, staff & service Hay que variar el desayuno, revisar la ducha ya que el agua no baja, y el agua que debía ser caliente salía fría, tratar de cambiar los televisores por smart tv, y conseguir restaurantes de buena calidad y de precios accesibles. ##### Karla Stayed 4 nights in Feb 2025 Verified ### 10/10 Excellent #### Julian 21 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantástico lo recomiendo Una ubicación perfecta y un servicio excelente me encantó todo del hotel para el precio con un muy buen desayuno ##### Julian Stayed 1 night in Oct 2024 Verified ### 10/10 Excellent #### Catalina 16 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Excelente en limpieza, atención y la mejor ubicación ##### Catalina Stayed 1 night in Oct 2024 Verified ### 10/10 Excellent #### Nathalia 15 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy buena estadía. Excelente trato del personal, muy buen ambiente, limpio y agradable. El hotel además cuenta con una excelente ubicación. 100% recomendado. ##### Nathalia Stayed 1 night in Oct 2024 Verified ### 10/10 Excellent #### Juliana 15 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy buena relacion calidad precio. Nos fue muy bien, nos ayudaron a buscar incluso un tour a un pueblo cerca que se llama san jeronimo y la relacion calidad precio es buena. ![](https://a.travel-assets.com/ugc/hotel-reviews/D432B2C7F696DF8852790E592B8004DE45170C2F1729013780213.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Juliana Stayed 1 night in Oct 2024 Verified ### 10/10 Excellent #### Sarahi 14 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nos fue super bien, incluso nos dieron una habitación más grande de la que habiamos reservado. ![](https://a.travel-assets.com/ugc/hotel-reviews/4F6264ADFADB1D02D6763294D739432BAEEAFF9E1728914223643.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sarahi Stayed 1 night in Oct 2024 Verified ### 10/10 Excellent #### Juan Sebastian 14 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Una gran opcion Es un hotel muy agradable con un personal muy atento. Se nota que están mejorando en muchos aspectos y se preocupan porque el huésped no se sienta incómodo. Brindan todas las garantías para que la estadía sea amena. El desayuno estuvo muy delicioso y nos dieron varias opciones para elegir. ##### Juan Sebastian Stayed 1 night in Oct 2024 Verified ### 8/10 Good #### Lina 7 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fue experiencia de una noche, las camas cómodas y la habitación estuvo bien ##### Lina Stayed 1 night in Aug 2024 Verified ### 10/10 Excellent #### Eduardo 11 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### excelente servicio limpieza ubicacion y precio El hotel fue excelente la atenciondel personal muy buena muy limpio tiene muy buena ubicacion y el desyuno fue excelente un lugar bastante familiar y tranquilo cerca del tren a un precio muy economico. recomendado ##### Eduardo Stayed 1 night in May 2024 Verified ### 8/10 Good #### Denisse 24 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es tranquila. ##### Denisse Stayed 6 nights in Jan 2024 Verified ### 10/10 Excellent #### Claudia 30 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Atento el personal y es limpio el lugar , ubicado en una zona tranquila cerca a una estación del metro ##### Claudia Stayed 5 nights in May 2023 Verified ### 6/10 Okay #### John 11 Apr 2022 Liked: Staff & service Es un lugar muy cerca de las actividades que teniamos a realizar (Coliseos, Polideportivos y Estadio) ##### John Stayed 2 nights in Apr 2022 Verified ### 2/10 Terrible #### Orlando 27 Jan 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible experiencia ,si quires confort ,seguridad No lo recomiendo,ni te saluan ,ni bienvenida, no tenian la llave del cuarto 103 perdi 45 minutos mientras me habrian o resultaba la llave de tipo domestica o comun C uy ando lograron habrir la puerta cancele de inmediato mi pareja que esperaba en su moto no quiso entrar ante tanta irresponsabilidad y nos fuimos para hotel cafe en el poblado citio del cual soy huesped frecuente y aparte se niegan a devolver mi dinero dieque por que expidia no les paga de inmediato que hable con Uds,cuando trate de cancelar con uds y me reservaran para cafe hotel solo contesta el agente virtual al chat y tampoco dio solucion Me gustaria saber quien me devolverá mi dinero ##### Orlando Stayed 6 nights in Jan 2022 Verified ### 2/10 Terrible #### Sara 25 Nov 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Calificó mi experiencia como terrible debido a: 1\. El hotel indicaba que tenía parqueadero pero en realidad no es así. De manera que me toco salir a conseguir donde guardar mi carro y aparte pagar cosa que generó costos adicional 2\. Las cobijas y toallas del hotel me toco hacerlas cambiar ya que las que me fueron entregadas en un inicio no estaban limpias 3\. Si buscas un sueña reparador este hotel no es el lugar ideal o por lo menos no el primer piso ya que hacen demasiado ruido en la madrugada. ##### Sara Stayed 1 night in Nov 2021 Verified ### 10/10 Excellent #### Alejandro 7 Nov 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El personal de recepcion super formales y muy atentos ##### Alejandro Stayed 21 nights in Oct 2021 Verified ### 2/10 Terrible #### John 19 Oct 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Este Hotel ha sido una decepción. Desde la llega a la salida ha sido la peor experiencia que se puede tener. 1) Al llegar indicaron que no había habitación disponible para todo el tiempo de la estadía. Que debía reclamar a Expedia porque ellos no podían resolver. Después de 6 horas a través del servicio al cliente de Expedia confirmaron que si tendrían la habitación 2) A pesar que se indica que cuentan con agua caliente, el servicio no lo tienen garantizado, así que el primer día a las 8am ya no había agua caliente. 3) El servicio de desayuno se tiene hasta las 9am pero, si el mismo se acaba antes de ese horario te quedas sin desayuno. A veces esta parte del desayuno pero no hay cubiertos, vasos o pocillos. Llegaron al punto de decir al segundo día, cuando no había jugo, solo agua, que el día anterior ya nos habían dado jugo, que no nos quejáramos. 4) Hay cucarachas!! Solicitamos que fumigaran la habitación, dijeron que lo harían pero al regresar nos dijeron que era fin de semana, que el jefe no iba y por eso no pudieron fumigar. Finalmente nunca se fumigo! 5) Al segundo día dejamos las toallas usadas y mojadas para cambio pero al regresar en la noche encontramos que no las habían cambiado sino por el contrario las habían tendido para que se secaran sobre la ropa limpia que teníamos sobre una mesa. Les dijimos que igual nos las cambiaran pero después de una hora nos dijeron que no había toallas disponibles. 6) El servicio de atención de TODOS los empleados es pobre, malísimo. ##### John Stayed 3 nights in Oct 2021 Verified ### 10/10 Excellent #### Verified traveller 14 Jul 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo muy bien, no tengo quejas ##### Verified traveller Stayed 1 night in Jul 2021 Verified ### 2/10 Terrible #### Verified traveller 6 Mar 2019 Disliked: Cleanliness, staff & service, property conditions & facilities Terrible customer service, nobody speaks English, unexpected extra charges were applied to already payed rooms, no cooperation whatsoever... ##### Verified traveller Stayed 9 nights in Feb 2019 Verified ### 8/10 Good #### Carlos 4 Sept 2018 Muy amables sin duda para recomendar las habitaciones amplias y confortables la recepción muy atenta excelente servicio gracias ##### Carlos Stayed 2 nights in Aug 2018 Verified ### 8/10 Good #### Manuel 4 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was very close to where I needed to be. It's also close to Floresta Metro Station. ##### Manuel Stayed 10 nights in Aug 2018 ---