Title: Monarca Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Monarca The 24-hour gym keeps travelers on their fitness routine, while the sunny terrace offers fresh air and relaxation. Breakfast at the hotel starts the day right. ## Photo gallery for Monarca ![Superior Room | Minibar, free WiFi - Monarca (Itagui)](https://images.trvl-media.com/lodging/17000000/16700000/16699400/16699324/fb11a5b0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Family Room | View from room - Monarca (Itagui)](https://images.trvl-media.com/lodging/17000000/16700000/16699400/16699324/dbdd7f6f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail - Monarca (Itagui)](https://images.trvl-media.com/lodging/17000000/16700000/16699400/16699324/6cb3d233.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Monarca (Itagui)](https://images.trvl-media.com/lodging/17000000/16700000/16699400/16699324/ac66c56c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Monarca (Itagui)](https://images.trvl-media.com/lodging/17000000/16700000/16699400/16699324/85b328c9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Chimeneas Park, Monarca welcomes guests with practical comforts including a sunny terrace and 24-hour gym. Travelers stay connected with in-room WiFi and can enjoy breakfast or lunch at the restaurant while taking advantage of convenient laundry facilities. ## Reviews 5.6 ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Gym - Breakfast available - Business services ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=16699324&PinnedHotelID=16699324&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=16699324&PinnedHotelID=16699324&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=16699324&PinnedHotelID=16699324&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=16699324&PinnedHotelID=16699324&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=16699324&PinnedHotelID=16699324&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=16699324&PinnedHotelID=16699324&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=16699324&PinnedHotelID=16699324&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=16699324&PinnedHotelID=16699324&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ### View all photos for Economy Room ![Economy Room | Minibar, free WiFi](https://images.trvl-media.com/lodging/17000000/16700000/16699400/16699324/8b5c668e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Room ### Highlights LCD TV Ceiling fan Private bathroom Minibar Daily housekeeping - 108 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior Twin Room ![Superior Twin Room | Minibar, free WiFi](https://images.trvl-media.com/lodging/17000000/16700000/16699400/16699324/f3dd0c08.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room ### Highlights LCD TV Ceiling fan Private bathroom Minibar Daily housekeeping - 172 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Standard Triple Room ![Standard Triple Room | Minibar, free WiFi](https://images.trvl-media.com/lodging/17000000/16700000/16699400/16699324/702e3340.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room ### Highlights LCD TV Ceiling fan Private bathroom Minibar Daily housekeeping - 205 sq ft - Sleeps 3 - 3 Single Beds ### View all photos for Standard Double Room ![Standard Double Room | Minibar, free WiFi](https://images.trvl-media.com/lodging/17000000/16700000/16699400/16699324/d3431d75.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights LCD TV Ceiling fan Private bathroom Minibar Daily housekeeping - 161 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior Room ![Superior Room | Minibar, free WiFi](https://images.trvl-media.com/lodging/17000000/16700000/16699400/16699324/fb11a5b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights LCD TV Ceiling fan Private bathroom Minibar Daily housekeeping - 215 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Family Room ![Family Room | Minibar, free WiFi](https://images.trvl-media.com/lodging/17000000/16700000/16699400/16699324/e275bc5b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights LCD TV Ceiling fan Private bathroom Minibar Daily housekeeping - 344 sq ft - Sleeps 6 - 3 Single Bunk Beds ## You may also like Ad ![Jetted bathtub](https://images.trvl-media.com/lodging/72000000/71640000/71636100/71636088/c23f3f89.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### La Martina Boutique Hotel El Poblado - Breakfast included - Spa - Pet-friendly - Free Wi-Fi 8.4 Very good 311 reviews £44 additional charges may apply 17 Feb - 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Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 1,741 reviews £72 additional charges may apply 10 Mar - 11 Mar [](https://www.expedia.co.uk/Medellin-Hotels-Hashtag-98.h78393158.Hotel-Information?chkin=2026-3-10&chkout=2026-3-11&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=e3c26a22-fff4-4fe9-b32a-f6710dd4dd29&top_cur=GBP) Ad ![Deluxe Apartment, City View | Premium bedding, down duvets, Select Comfort beds, minibar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/92000000/91150000/91148100/91148026/ebe798ed_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Royal Living Poblado El Poblado - Kitchen - Pet-friendly - Free Wi-Fi - Air-conditioning 9.0 Wonderful 59 reviews [](https://www.expedia.co.uk/Medellin-Hotels-RoyalLiving.h91148026.Hotel-Information?chkin=2026-3-2&chkout=2026-3-3&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=e3c26a22-fff4-4fe9-b32a-f6710dd4dd29&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/2000000/1720000/1710200/1710134/2bdcf5d1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Medellin by IHG El Poblado - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMedellin-Hotels-Hotel-Monarca.h16699324.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMedellin-Hotels-Hotel-Monarca.h16699324.Hotel-Information) ## About the area Itagüí is home to Monarca. Oviedo Shopping Center and Santafé Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lleras Park and Poblado Park. Looking to enjoy an event or a game while in town? See what's happening at Atanasio Giradot Stadium or Velodrome Martin E. Cochise. [Visit our Itagüí travel guide](https://www.expedia.co.uk/Itagui.dx6245366) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C6.18968%2C-75.59164&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Qm00xfFEL_a1LMI46AfzapcKWdo=) Carrera 50A No. 83A-31, Medellin, Itagui, Antioquia, 055411 ### What's nearby - ![Such an impressive mall. With the heat that we struggled to adapt to in Medellin, we often found ourselves seeking out the comfort of air conditioned malls. Although, malls are not are favorite thing, this was definitely our favorite mall in Medellin. A must see, if you're in the area. #colombia #shopping #travel](https://images.trvl-media.com/place/6140804/47431e73-3823-4fea-9bdb-59c0219fe9e6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Santafé Mall 4 min drive \- 1.8 miles - Chimeneas Park 2 min walk \- 0.1 miles - EAFIT University 2 min drive \- 1.4 miles - Oviedo Shopping Center 4 min drive \- 1.8 miles - Las Vegas Clinic 4 min drive \- 2.3 miles ### Getting around - Ayura Station 11 min walk - Medellín (MDE-José María Córdova Intl.) 44 min drive ### Restaurants - Restaurante El Barco 6 min walk - Más Finca 12 min walk - Seven Club 12 min walk - Amazonas 7 min walk - Subway 5 min walk ## About this property ### Monarca Hotel near Chimeneas Park Consider a stay at Monarca and take advantage of a terrace, laundry facilities and a 24-hour gym. The on-site restaurant offers breakfast and lunch. Free in-room WiFi and a snack bar/deli are available to all guests. Other perks include: - Free self-parking - Continental breakfast (surcharge) and a computer station Room features All 126 rooms offer comforts such as free WiFi and minibars. Other conveniences in all rooms include: - Bathrooms with showers - Ceiling fans and daily housekeeping ## Similar properties ![Coffee shop](https://images.trvl-media.com/lodging/33000000/32050000/32046700/32046682/c6e69e7a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis budget Medellín Itagüí Metro Itagüí - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 9.0 Wonderful 408 reviews £23 additional charges may apply 27 Feb - 28 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=32046682&PinnedHotelID=32046682&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/58000000/57920000/57912800/57912737/823b83eb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ruiseñor Itagüí - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 6.8 13 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=57912737&PinnedHotelID=57912737&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room | Premium bedding, down duvets, free WiFi, bed sheets](https://images.trvl-media.com/lodging/101000000/100600000/100591800/100591787/73f632cb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Oru Campestre Envigado - 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21 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=16150721&PinnedHotelID=16150721&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=16699324&PinnedHotelID=16699324&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=16699324,32046682,57912737,100591787,4478845) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily continental breakfast available 7:00 AM to 8:30 AM for a fee: COP 7,000 per person - A restaurant - Snack bar/deli ### Things to do - 24-hour gym ### Family friendly - Laundry facilities - Snack bar/deli ### Conveniences - Laundry facilities ### Guest services - Housekeeping (daily) ### Business services - Computer station ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair-accessible parking ## Room amenities ### Bathroom - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch LCD TV ### Food and drink - Minibar ### More - Ceiling fan ## Policies ### Check-in Check-in start time: 1 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before 1 PM ### Special check-in instructions Information provided by the property may be translated using automated translation tools ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services). We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: from approximately COP 7000 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Safety features at this property include a fire extinguisher and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. ### Property is also known as Monarca Itagui Monarca Hotel Hotel Monarca Monarca Itagui Monarca Hotel Itagui ## Frequently asked questions ### Is Monarca pet-friendly? ### How much is parking at Monarca? ### What time is check-in at Monarca? ### What time is check-out at Monarca? ### Where is Monarca located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Monarca Reviews 5.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.6 Cleanliness ### 4.6 Location ### 7.0 Staff & service ### 6.0 Property conditions & facilities 10 - Excellent 4 8 - Good 3 6 - Okay 4 4 - Poor 5 2 - Terrible 6 ## Reviews ### 4/10 Poor #### TATIANA 19 Dec 2019 Liked: Property conditions & facilities, room comfort Disliked: Staff & service #### Not professional service During the check in the receptionist didn't explained anything about the room. She was just asking about a iva payment that I perfectly new that I don't have to pay! Foreigner doesn't have to pay any kind of iva. I had to explained that to her and of course she knew! She didn't explained that I had to leave the room keys at the reception if I wanted the room clean. I had to ask her about everything like WiFi keys. Check out time. She was not professional at all.When the next day I was asking for clean toals they took around 30 min to bring it. Very slow service! ##### TATIANA Stayed 3 nights in Dec 2019 ### 6/10 Okay #### Luis, Ciudad de México 14 Nov 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel Monarca es nivel dos estrellas en México, no tomo en cuenta el tamaño de la habitación pero si la comodidad de sus camas, que no cuenta con aire acondicionado en una ciudad cálida, y que está en una zona nada turística. Salir a caminar por la noche NO es opción en Itagüi y tampoco hay mucho para desayunar y explorar, por seguridad la gente te dice que no es recomendable. Para los turistas que llegamos por primera vez a Medellin, Colombia no es una opción estár a dos cuadras de una zona de prostitución. Se debe considerar todo esto para ofrecer mejores experiencias para quienes visitamos la ciudad por turismo. ##### Luis Stayed 8 nights in Nov 2019 ### 4/10 Poor #### Ángela 24 Apr 2019 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Buen servicio con cucarachas incluidas Las personas que trabajan allí son muy amables y tratan de hacer todo lo posible por ayudar, sin embargo, hay cucarachas de todos los tamaños y todos los días aunque hagan aseo, aparecen en los baños, en los cuartos, en las camas y se esconden en la ropa. Este alejamiento es un Motel 100%, se ven llegar a parejas y tríos en la noche y se oye la intimidad de quienes se hospedan. Estuve con mi hijo de 9 años y fue bastante incómodo el tema de los insectos y los ruidos y gritos. Los trabajadores son demasiado amables, las condiciones del sitio son malas en general. ##### Ángela Stayed 12 nights in Apr 2019 ### 6/10 Okay #### Verified traveller 6 Mar 2019 Liked: Cleanliness, staff & service Hotel bastante normal, no es recomendable para familia y queda algo apartado de la ciudad ##### Verified traveller Stayed 3 nights in Mar 2019 ### 6/10 Okay #### Miguel 17 Dec 2018 El hotel en general es bueno, la alimentación es buena, el servicio administrativo y de aseo es bueno, pero no se recomienda para hospedarse con niños, debido a que a dos cuadras se encuentra el sector de prostitución, entonces se ven ingresando parejas constantemente al hotel. ##### Miguel Stayed 7 nights in Dec 2018 ### 2/10 Terrible #### Verified traveller 16 Dec 2018 Disliked: Cleanliness, property conditions & facilities, room comfort El hotel queda en una zona de tolerancia y aparte de todo es MOTEL. ##### Verified traveller Stayed 6 nights in Dec 2018 ### 2/10 Terrible #### Jorge 16 Dec 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible la experiencia. No es un hotel es un motel para que parejas pasen el rato. Fuimos con un grupo de niños y se vio y escucho todo tipo de espectáculos propios de esos lugares. Esta en una zona de prostitución. Terrible. No lo recomiendo para familias. ##### Jorge Stayed 6 nights in Dec 2018 ### 8/10 Good #### Lizeth tatiana 10 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort TODO MUY BIEN ##### Lizeth tatiana Stayed 3 nights in Dec 2018 ### 2/10 Terrible #### BOSCO 19 Nov 2018 we only stay there for a few hours it look like a motel not an hotel service not good and people were in and out because they also service for 3 hours like a motel and rooms are for that like a motel we left right away ##### BOSCO Stayed 1 night in Nov 2018 ### 8/10 Good #### Gio, California 8 Nov 2018 Liked: Cleanliness, staff & service, room comfort El hotel es agradable, el personal del hotel y el restaurante son muy atentos y serviciales. La habitación era muy pequeña y tuvimos que pedir un cambio por una habitación más grande (la cual no vi en las opciones de la página), esta ubicado en una buena zona para hacer compras. Muchas personas lo utilizan como hotel de paso lo cual fue incómodo para mi acompañante ##### Gio Stayed 7 nights in Oct 2018 ### 2/10 Terrible #### Verified traveller 2 Nov 2018 Disliked: Property conditions & facilities, room comfort #### perturbaciones de la paz en la noche en realidad fue mala experiencia, la primera noche los ruidos de las otras habitaciones no dejaron dormir, pero la segunda noche fue peor. a las 2 am, una mujer en aparente estado de intoxicación (drogas/licor/ambos) empezó a deambular por el corredor gritando a su pareja que no le pegara mas. en el hotel trataron de calmar a la pareja pero no llamaron a la policía aun habiendo la posibilidad que la pareja la hubiese golpeado. esta situación se prolongo hasta las 4 am, ya que la mujer siguió llorando y gritando y suplicando que no le hicieran daño. por fin sacaron a la mujer que decidio irse con ayuda del personal del hotel. esto ocurrio en la madrugada del 1 de nov del 2018\. ##### Verified traveller Stayed 2 nights in Oct 2018 ### 10/10 Excellent #### Angelo 16 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The location is a maíz in close 2 blocks away to get metro the main and cheap transportation Close also to restaurants bakery pharmacy just 3 blocks around. The only concern probably if you decide walk around at the nights could be dangerous because close a bars and escorts 3 blocks away ##### Angelo Stayed 1 night in Oct 2018 ### 6/10 Okay #### Rita, México 13 Jul 2018 Liked: Cleanliness, staff & service, property conditions & facilities #### Ubicación lejana El hotel está muy cuidado y limpio. Recién remodelado. La habitación no tenía closet, algo incómodo. El restaurante con comida excelente. ##### Rita Stayed 6 nights in Jul 2018 ### 2/10 Terrible #### Verified traveller 16 Mar 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### worst hotel ever the worst hotel the worst staff dirty room the size of a closet no intenet no phone service no hot water in bathroom no no staff spoke english bed bugs ect ##### Verified traveller Stayed 9 nights in Mar 2018 ### 8/10 Good #### Alejandro 30 Jan 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good for the buck Great hotel !! Only thing is that they didn’t have my reservation on file 2 hours before me getting there, I had to call hotels.com to see what happened. ##### Alejandro Stayed 1 night in Jan 2018 ### 10/10 Excellent #### PAULA ANDREA 27 Jan 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recomendado Muy buen lugar, gente amable limpio y ordenado. ##### PAULA ANDREA Stayed 1 night in Jan 2018 ### 4/10 Poor #### Verified traveller 21 Sept 2017 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Ehhh couldve been better The room was way smaller than expected. The shower always flooded onto the tiny bathroom floor which left it soaked on a daily basis. In order to get new towels you had to call for them. Laundry service was an additional charge that they dont tell you upfront. ##### Verified traveller Stayed 4 nights in Sep 2017 ### 2/10 Terrible #### Josh 14 Apr 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Too much hassle The stay here was very disappointing. We arrived to find the hotel had no record of our booking. The receptionist just pointed at some chairs and turned to serve somebody else. Eventually a manager (I think) came.to help and found the booking. We were given the key to our room and sent on our way. After being in the room for 30 minutes we were called and told we had to change rooms. The receptionist had given us the wrong key. We moved to a much smaller room. Later in the evening we realised there was no top sheet or blanket on our bed so I had to request one. The next day our room was cleaned and towels were taken but only 1 returned. Our key card also stopped working. So day two I had to request a towel, toilet paper and the key to be reset. I mentioned this to the receptionist before we left for the day and on return it was still not there. The room wasn't cleaned for the remainder of the stay. The room has a ceiling fan which is very very noisy and the shower floods as the door doesn't properly close. Overall the stay was a whole lot of hassle without even having a particularly good location. There are other hotels on this road that are better. Try Hotel Central Plaza. Same place, similar price, much better service. The whole experience would have been made much better if the receptionist was actually polite. ##### Josh ### 4/10 Poor #### Patricia 19 Feb 2017 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort #### Zona de prostitucion En ningún momento aclaran que la zona es conocida por prostitucion. Las paredes no eran a prueba de sonido. ##### Patricia ### 10/10 Excellent #### Gladys 5 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Gladys Stayed 1 night in Jan 2020 ### 10/10 Excellent #### KATHERYN 23 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### KATHERYN ### 4/10 Poor #### Verified traveller 11 Feb 2018 Liked: Cleanliness, staff & service, property conditions & facilities ##### Verified traveller Stayed 3 nights in Feb 2018 ---