The hotel is really nice, good rooms, nice comfy beds, the people who works there are awesome. Breakfast was good too. We didn't try the pool, jacuzzi, sauna, laundry since there was renovations done on that floor, but the hotel never made us aware of it so that disappointed us a lot. It's like 15 walking distance to El Poblado. The area is nice and quiet to relax after a day of walking in Medellin. Would consider to be back here, if the pool is working. The hotel needs to let the people know what works and what doesn't work. We rented a car for 2 days and was able to park it underground at the hotel without issues. Great lobby and they can call a taxi at the lobby if you need. Overall 8/10