Title: Hotel De Cima Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel De Cima Beach fun in outdoor pool, near The Mazatlan Malecón ![Outdoor pool, pool umbrellas](https://images.trvl-media.com/lodging/1000000/550000/546500/546423/65a0ae73.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/1000000/550000/546500/546423/51de6816.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 2 Double Beds, Ocean View | View from room](https://images.trvl-media.com/lodging/1000000/550000/546500/546423/0de235af.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/550000/546500/546423/ce0ecf35.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/1000000/550000/546500/546423/15465c6c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel De Cima overlooks the ocean, offering a peaceful getaway. Guests enjoy international dishes at El Galeon restaurant with sea views or relax at the shaded pool. Free WiFi in public areas, plus attentive porter and laundry services, ensure a hassle-free stay. 5.8 ## Popular amenities - Bar - Pool - Room service - Housekeeping - Laundry - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Nov 19 - Nov 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=546423&PinnedHotelID=546423&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=546423&PinnedHotelID=546423&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 20 - Nov 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=546423&PinnedHotelID=546423&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=546423&PinnedHotelID=546423&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=546423&PinnedHotelID=546423&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=546423&PinnedHotelID=546423&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=546423&PinnedHotelID=546423&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=546423&PinnedHotelID=546423&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds Showing 2 of 2 rooms ![Standard Room, 2 Double Beds, Pool View | Down duvets, in-room safe, individually decorated, iron/ironing board](https://images.trvl-media.com/lodging/1000000/550000/546500/546423/2a87c539.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Pool View ### Highlights Garden Individually decorated Private pool Air conditioning Connecting rooms available HDTV Washer/dryer Pillow menu - 194 sq ft - Sleeps 4 - 2 Double Beds ![Standard Room, 2 Double Beds, Ocean View | Down duvets, in-room safe, individually decorated, iron/ironing board](https://images.trvl-media.com/lodging/1000000/550000/546500/546423/6715702e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Ocean View ### Highlights Garden Balcony Individually decorated Private pool Air conditioning Connecting rooms available HDTV Washer/dryer - 194 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1870000/1862000/1861901/a0e28b13_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Casa Lucila Mazatlán Curamoria Collection - Adults Only Downtown Mazatlan - Pool - Hot tub - Spa - Free WiFi 9.4 Exceptional 325 reviews £130 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Mazatlan-Hotels-Casa-Lucila-Hotel-Boutique.h1861901.Hotel-Information?chkin=2025-12-2&chkout=2025-12-3&rm1=a2®ionId=180011&destination=Mazatlán&destType=MARKET&latLong=23.249414,-106.41114&searchId=5a802c8b-2f5c-447d-a186-0f3a83a02ad1&top_cur=GBP) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/96000000/95100000/95092900/95092824/4fcab884_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Inn Mazatlán Zona Dorada - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 452 reviews £62 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Mazatlan-Hotels-Fiesta-Inn-Mazatlan.h95092824.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=180011&destination=Mazatlán&destType=MARKET&latLong=23.249414,-106.41114&searchId=5a802c8b-2f5c-447d-a186-0f3a83a02ad1&top_cur=GBP) Ad ![Outdoor dining](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/36000000/35630000/35628600/35628584/099d2e19_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Gamma Mazatlán The Inn Centro Histórico Centro Historico - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 473 reviews £59 includes taxes & fees 20 Nov - 21 Nov [](https://www.expedia.co.uk/Mazatlan-Hotels-Gamma-Mazatlan-The-Inn-Centro-Historico.h35628584.Hotel-Information?chkin=2025-11-20&chkout=2025-11-21&rm1=a2®ionId=180011&destination=Mazatlán&destType=MARKET&latLong=23.249414,-106.41114&searchId=5a802c8b-2f5c-447d-a186-0f3a83a02ad1&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/530000/522500/522426/0aea7db6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pueblo Bonito Mazatlan - All Inclusive Zona Dorada - Pool - Hot tub - All-inclusive - Kids pool 9.0 Wonderful 1,004 reviews £203 includes taxes & fees 20 Nov - 21 Nov [](https://www.expedia.co.uk/Mazatlan-Hotels-Pueblo-Bonito-Mazatlan-All-Inclusive.h522426.Hotel-Information?chkin=2025-11-20&chkout=2025-11-21&rm1=a2®ionId=180011&destination=Mazatlán&destType=MARKET&latLong=23.249414,-106.41114&searchId=5a802c8b-2f5c-447d-a186-0f3a83a02ad1&top_cur=GBP) Ad ![3 outdoor pools, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/1000000/850000/843100/843081/fa30df61.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive Cerritos - On private beach - Pool - Hot tub - All-inclusive 8.8 Excellent 1,005 reviews £203 includes taxes & fees 20 Nov - 21 Nov [](https://www.expedia.co.uk/Mazatlan-Hotels-Pueblo-Bonito-Emerald-Bay-Resort-Spa-All-Inclusive.h843081.Hotel-Information?chkin=2025-11-20&chkout=2025-11-21&rm1=a2®ionId=180011&destination=Mazatlán&destType=MARKET&latLong=23.249414,-106.41114&searchId=5a802c8b-2f5c-447d-a186-0f3a83a02ad1&top_cur=GBP) Ad ![On the beach, beach volleyball](https://images.trvl-media.com/lodging/1000000/30000/27500/27468/95fc7d5e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Emporio Mazatlan Zona Dorada - Pool - Free WiFi - Restaurant - Air conditioning 7.8 Good 1,005 reviews £74 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Mazatlan-Hotels-Emporio-Mazatlan.h27468.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=180011&destination=Mazatlán&destType=MARKET&latLong=23.249414,-106.41114&searchId=5a802c8b-2f5c-447d-a186-0f3a83a02ad1&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/96000000/95100000/95092900/95092823/826b97b5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### One Mazatlán Zona Dorada - Pool - Hot tub - Breakfast included - Parking included 9.2 Wonderful 506 reviews £59 includes taxes & fees 22 Nov - 23 Nov [](https://www.expedia.co.uk/Mazatlan-Hotels-One-Mazatlan.h95092823.Hotel-Information?chkin=2025-11-22&chkout=2025-11-23&rm1=a2®ionId=180011&destination=Mazatlán&destType=MARKET&latLong=23.249414,-106.41114&searchId=5a802c8b-2f5c-447d-a186-0f3a83a02ad1&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMazatlan-Hotels-Hotel-De-Cima.h546423.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMazatlan-Hotels-Hotel-De-Cima.h546423.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C23.21672%2C-106.42144&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=aS-eoD1rTcwrk1qweYaOj_MIgO8=) Av Del Mar 48 Palos Prietos, Mazatlán, SIN, 82013 #### What's nearby - The Mazatlan Malecón - 1 min walk - 0.1 miles - Playa Norte - 1 min walk - 0.1 miles - Fisherman's Monument - 9 min walk - 0.5 miles - Mazatlán Aquarium - 19 min walk - 1.0 mile - Plaza Machado - 9 min drive - 1.2 miles #### Getting around - Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 25 min drive #### Restaurants - ‪Starbucks - ‬5 min walk - ‪Pata Salada - ‬8 min walk - ‪Mariscos El Torito - ‬8 min walk - ‪Restaurant Panamá Juan Carrasco - ‬9 min walk - ‪Mariscos Puerto Azul - ‬1 min drive ## About this property ### Hotel De Cima Hotel near The Mazatlan Malecón A corner/local shop, shopping on-site and dry cleaning/laundry services are just a few of the amenities provided at Hotel De Cima. The on-site international cuisine restaurant, El Galeon, offers breakfast, lunch, dinner and ocean views. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a bar. You'll also enjoy perks such as: - An outdoor pool, along with pool umbrellas - Free self-parking - A cruise ship terminal shuttle, beach umbrellas and beach towels - A 24-hour front desk, a porter/bellboy and a front desk safe Room features All 140 individually decorated rooms have thoughtful touches such as private pools and pillow menus, in addition to amenities such as computers and air conditioning. More conveniences in all rooms include: - Bathrooms with rainfall showers and free toiletries - 21-inch HDTVs with premium channels - Private gardens, ceiling fans and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/61000000/60610000/60607700/60607643/411c2951.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Varali Grand Hotel Mazatlán - Pool - Kids pool - Parking included - Free WiFi 9.2 Wonderful 2,051 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=60607643&PinnedHotelID=60607643&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/22000000/21830000/21827000/21826956/1d85c98e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Essen's Hotel Mazatlán - Pool - Free WiFi - Air conditioning - Housekeeping 7.2 Good 648 reviews £32 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=21826956&PinnedHotelID=21826956&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/910000/900300/900232/4dc676a4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Olas Altas Inn Hotel & Spa Mazatlán - Pool - Spa - Kids pool - Parking included 7.6 Good 1,001 reviews £57 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=900232&PinnedHotelID=900232&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/1000000/30000/28100/28010/1d0f74b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Don Pelayo Pacific Beach Mazatlán - Pool - All-inclusive - Kids pool - Waterslide 8.2 Very good 1,006 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=28010&PinnedHotelID=28010&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/20000000/19420000/19415400/19415351/4b4ce4cb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Mazatlan Zona Dorada - Pool - Spa - Parking included - Free WiFi 8.4 Very good 1,481 reviews £72 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=19415351&PinnedHotelID=19415351&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach](https://images.trvl-media.com/lodging/1000000/530000/522300/522268/25668a9f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Playa Marina Ferrocarrilera - Pool - Kids pool - Parking included - Free WiFi 7.2 Good 90 reviews £76 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=522268&PinnedHotelID=522268&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 1 King bed, Ocean View | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/3000000/2570000/2562700/2562641/2620023c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Coral Island Hotel Mazatlán - Pool - Pet-friendly - Kids pool - Parking included 8.0 Very good 1,005 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=2562641&PinnedHotelID=2562641&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, open 9:00 AM to 9:00 PM, pool loungers](https://images.trvl-media.com/lodging/83000000/82690000/82683300/82683231/ed3b87a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Viaggio Resort Mazatlán Zona Dorada - Pool - All-inclusive - Kids pool - Waterslide 9.0 Wonderful 1,952 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=82683231&PinnedHotelID=82683231&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/104000000/103700000/103697800/103697704/0e084ba2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### High Garden Grand Hotel Lomas de Mazatlán - Pool - Kids pool - Waterslide - Parking included 9.0 Wonderful 308 reviews £46 includes taxes & fees 20 Nov - 21 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=103697704&PinnedHotelID=103697704&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/105000000/104200000/104198400/104198357/c56983fd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Garden Mazatlan Marina Marina Mazatlan - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 242 reviews £74 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=104198357&PinnedHotelID=104198357&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Casino shuttle (surcharge) - Cruise terminal shuttle (surcharge) - Shopping centre shuttle (surcharge) - Free self parking on site ### Food and drink - A bar/lounge - A restaurant ### Restaurants on site - El Galeon ### Things to do - Outdoor pool - Shopping ### Family friendly - Grocery/convenience store - In-room washing machine/dryer - Outdoor pool - Private pool ### Conveniences - 24-hour front desk - Grocery/convenience store - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Outdoors - Beach towels - Beach umbrellas - Direct access to the beach - Pool umbrellas ### Accessibility - Lift ### More - 1 building - 3 floors - Smoke-free property ## Room amenities ### Bedroom - Down comforter - Pillow menu ### Bathroom - Free toiletries - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 21-inch flat-screen TV with premium cable channels - Computer - Private pool ### Food and drink - Limited room service ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Connecting rooms available - Individual decor - Iron/ironing board on request - Phone - Safe - Washer/dryer ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: MXN 100 per stay We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as De Cima De Cima Mazatlan Hotel De Cima Hotel De Cima Mazatlan Hotel Cima Mazatlan Hotel Cima Cima Mazatlan De Cima Hotel Hotel De Cima Hotel Hotel De Cima Mazatlán Hotel De Cima Hotel Mazatlán ## Frequently asked questions ### Does Hotel De Cima have a pool? > Yes, this property has an outdoor pool. ### Is Hotel De Cima pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel De Cima? > Self-parking is free at this property. ### What time is check-in at Hotel De Cima? > Check-in start time: 4:00 PM; check-in end time: midnight. ### What time is check-out at Hotel De Cima? > Checkout is at noon. ### Where is Hotel De Cima located? > Offering direct access to the beach, this Mazatlán hotel is steps away from The Mazatlan Malecón and Playa Norte. Casino Codere and Fisherman's Monument are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel De Cima Reviews 5.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 31 8 - Good 33 6 - Okay 56 4 - Poor 43 2 - Terrible 43 ### 6.2/10 Cleanliness ### 6.2/10 Staff & service ### 6.0/10 Amenities ### 5.0/10 Property conditions & facilities ### 5.6/10 Eco-friendliness ### 8/10 Good #### Graham 29 Dec 2022 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities It’s an old hotel in general disrepair, and there are no deck chairs around the pool, but it’s good value for a low price. ##### Graham Stayed 1 night in Dec 2022 ### 2/10 Terrible #### Chris 12 Apr 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The location of this property is incredible. However, the condition of the property is terrible. It was due for an Upgrade a decade ago. The only reason they can charge the prices that they charge is because it is located right on the beach. ##### Chris Stayed 1 night in Apr 2024 ### 2/10 Terrible #### Scott 31 Dec 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This place is a dump. Would never stay here again. Staff not friendly and don’t speak any English as advertised. Property run down with teens and other younger thugs drinking. ##### Scott Stayed 1 night in Dec 2022 ### 4/10 Poor #### Aaron 10 Apr 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort All I have to say it’s a very scary place to stay. From my restroom to the restroom next door there was a window WITHOUT GLASS yeah you heard right WITHOUT GLASS just shutters (and there were missing shutters so they can actually peak in my restroom) I can hear everthing from using the toilet to shower. One nite was enough for me ##### Aaron Stayed 1 night in Apr 2024 ### 2/10 Terrible #### Verified traveller 16 Feb 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Hay que mejorar mucho Habitaciones sucias deterioradas, y sin internet ##### Verified traveller Stayed 1 night in Dec 2024 ### 6/10 Okay #### Erasmo 9 Jan 2025 Disliked: Cleanliness, property conditions & facilities, room comfort Instalaciones en estado deplorable y no cuentan con internet en las habitaciones ##### Erasmo Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Maximo 24 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ubicacion. ##### Maximo Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### lalo 3 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy limpia ##### lalo Stayed 3 nights in Nov 2024 ### 4/10 Poor #### César 23 Aug 2024 Disliked: Cleanliness, amenities, property conditions & facilities Hotel muy descuidado Viejo y feo ##### César Stayed 2 nights in Jun 2024 ### 6/10 Okay #### Omar 19 May 2024 Disliked: Property conditions & facilities, room comfort #### La factura no me la dan Mala recepción y batalla a facturar ##### Omar Stayed 1 night in May 2024 ### 10/10 Excellent #### EVELYN 20 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente lugar para descansar. La vista al mar estuvo muy bonito. ##### EVELYN Stayed 1 night in Apr 2024 ### 8/10 Good #### Verified traveller 16 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buena ubicación En general bien, pero había pequeños detalles a mejorar, como que el wifi solo está disponible en el lobby, el aire acondicionado solo tenía 1 modo y no tenia control remoto. ##### Verified traveller Stayed 2 nights in Apr 2024 ### 2/10 Terrible #### JOSÉ LUIS 3 Apr 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mal recepcion Mal pésima atención del recepcionista, pidiendo una contraseña de 5 dígitos q no se de donde sacaba, si yo le mostré mi número de reservacion a mi nombre y todo lo necesario, necesitan personal bien capacitado para atender ##### JOSÉ LUIS Stayed 1 night in Apr 2024 ### 4/10 Poor #### Missael 6 Oct 2023 Liked: Cleanliness, staff & service Disliked: Amenities Le falta un poco de mantenimiento a las instalaciones en general, no tube internet en toda mi estancia. ##### Missael Stayed 2 nights in Oct 2023 ### 6/10 Okay #### Héctor Miguel 27 Mar 2023 Liked: Staff & service, amenities Habitaciones sin luz , lavabo tapado . ##### Héctor Miguel Stayed 2 nights in Mar 2023 ### 2/10 Terrible #### Karina 8 Jan 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Cuarto e instalaciones horribles y nadie de servicio ##### Karina ### 6/10 Okay #### ChinosAudio 4 Jan 2023 Liked: Staff & service Es un hotel muy viejo y se nota en las habitaciones, se ven y hasta huelen mal. Cumplen con el objetivo pero no son tan agradables, tampoco es como que se pueda pedir mucho más por el precio ##### ChinosAudio Stayed 2 nights in Jan 2023 ### 8/10 Good #### Alejandro 2 Jan 2023 Liked: Cleanliness Me cambiaron de habitación, reservé con visita al mar y al llegar no tenía disponible ##### Alejandro Stayed 1 night in Jan 2023 ### 8/10 Good #### Conchita 25 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La habitación super bien ##### Conchita Stayed 2 nights in Aug 2022 ### 2/10 Terrible #### marcos 22 Aug 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel Horrible. Viejo, descuidado, instalaciones horribles, olía a caño. Había cucarachas Urge clausuren ese lugar de pudricion ##### marcos Stayed 1 night in Aug 2022 ### 10/10 Excellent #### MARIA GUADALUPE 26 Apr 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### MARIA GUADALUPE Stayed 3 nights in Apr 2022 ### 2/10 Terrible #### Maria 17 Apr 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quejas Lugar muy viejo, obscuro y sucio. No hay focos ni secadora en el baño, ni toallas, no pusieron nunca tuvimos q pedir toallas todo el tiempo. La alberca sucia apestosa, sin elevador ya que el único nunca funcionó. Los clientes gritaban, azotaban puertas y en la no he pateaban puertas y gritaban que eran policia federal, solo asustaban. No hay sillas en los cuartos. Los balcones no los limpuan mugrosos y polvosos, las cortinas pesadas de polvo. Y el baño para llorar. El costo muy alto para lo que ofrecen ##### Maria Stayed 4 nights in Apr 2022 ### 6/10 Okay #### BRENDA 11 Apr 2022 Liked: Staff & service Disliked: Property conditions & facilities me gusto el tunel de acceso a la playa, personal atento y servicial no me gusto que no corriera la puerta del baño, el lavabo y espejo super deteriorado, de la playa no puedes ingresar mojado y nos mandaron entrar x el estacionamiento fue un hospedaje de ultimo momento, x la emergencia estuvo bien pero algo planeado no volveria. ##### BRENDA Stayed 1 night in Apr 2022 ### 4/10 Poor #### Lucio 17 Jan 2022 Disliked: Property conditions & facilities El area esta muy bonita esta cerca de todo lo que un turista desea, el hotel la estructura esta muy bien pero se esta deteriorando es mi segunda ves que estamos en el , la primera ves que fuimos le dimos 5 estrellas ahora yo le doy 2 estrellas . ##### Lucio Stayed 2 nights in Dec 2021 ### 2/10 Terrible #### Ivan 3 Jan 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pesimo hotel Habitacion sucia y vieja, sin luz suficiente focos fundidos, la regadera tapada, lo rente por dos noches y me tuve que salir a la primer noche porque estaba fatal ese hotel, el colchon viejisimo y la base de vil cemento es como si estuvieras en el suelo ![](https://a.travel-assets.com/ugc/hotel-reviews/F8239D462A57168110802D30215D5D4AAEF243781641228070266.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ivan Stayed 2 nights in Dec 2021 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All](https://www.expedia.co.uk/Cancun-Hotels-Margaritaville-Island-Reserve-Riviera-C.h38812307.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Nickelodeon-Hotels-Resorts-Riviera-Maya-Gourmet-By-Karisma-All-Inclusive.h64410194.Hotel-Information) > > [Catalonia Royal Tulum Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Catalonia-Royal-Tulum-Adults-Only-All-Inclusive.h892175.Hotel-Information) > > [El Dorado Seaside Palms, Catamaran, Ecoturistic Ranch , All & More Inclusive - Adults Only](https://www.expedia.co.uk/Kantenah-Hotels-El-Dorado-Seaside-Palms-Adults-Only.h17568314.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [TRS Coral Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-TRS-Coral-Hotel-Adults-Only-All-Inclusive.h23056533.Hotel-Information) > > [TRS Yucatan Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Akumal Bay Beach & Spa Resort](https://www.expedia.co.uk/Akumal-Hotels-Akumal-Bay-Beach-Wellness-Resort-All-Inclusive.h8717087.Hotel-Information) > > [Grand Palladium Kantenah Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Kantenah-Resort-Spa-All-Inclusive.h889965.Hotel-Information) > > [Grand Riviera Princess - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > > [Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h23056532.Hotel-Information) > > [El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-El-Dorado-Royale.h916205.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information)