Title: Don Pelayo Pacific Beach Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=180011&destination=Mazatl%C3%A1n%2C+Sinaloa%2C+Mexico&selected=28010&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Don Pelayo Pacific Beach Beachfront hotel offers a waterslide at the children's pool and ocean views from The Marlin Cafe, setting the stage for exciting water adventures ## Photo gallery for Don Pelayo Pacific Beach ![Waterslide - Don Pelayo Pacific Beach (Mazatlán)](https://images.trvl-media.com/lodging/1000000/30000/28100/28010/d0da1c55.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Room, Ocean View | In-room safe, blackout curtains, free WiFi, bed sheets - Don Pelayo Pacific Beach (Mazatlán)](https://images.trvl-media.com/lodging/1000000/30000/28100/28010/d5648bca.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Don Pelayo Pacific Beach (Mazatlán)](https://images.trvl-media.com/lodging/1000000/30000/28100/28010/f027bd25.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; Mexican cuisine, sea views - Don Pelayo Pacific Beach (Mazatlán)](https://images.trvl-media.com/lodging/1000000/30000/28100/28010/f3083d4e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room - Don Pelayo Pacific Beach (Mazatlán)](https://images.trvl-media.com/lodging/1000000/30000/28100/28010/1d0f74b4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Don Pelayo Pacific Beach overlooks the Pacific Ocean, offering a vibrant coastal retreat. Lounge by the outdoor pool, visit Mazatlán Aquarium and Jose Maria Pino Suarez Market. Enjoy meals with ocean views at Marlin Cafe, plus an arcade/game room and sun loungers. ## Reviews 8.2 Very good ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £44 includes taxes & fees 12 Apr - 13 Apr ## Room options ### Check availability for these dates Tonight [Apr 6 - Apr 7](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=28010&PinnedHotelID=28010&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=28010&PinnedHotelID=28010&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 7 - Apr 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=28010&PinnedHotelID=28010&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=28010&PinnedHotelID=28010&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=28010&PinnedHotelID=28010&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=28010&PinnedHotelID=28010&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 17 - Apr 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=28010&PinnedHotelID=28010&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=28010&PinnedHotelID=28010&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 8 of 8 rooms ### View all photos for Standard Room, Ocean View ![Standard Room, Ocean View | In-room safe, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/28100/28010/d5648bca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Ocean View 8.4 Very good 33 reviews - Ocean view - 258 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Junior Suite, Ocean View ![In-room safe, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/28100/28010/3e10a084.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Ocean View 8.0 Very good 21 reviews - Ocean view - 323 sq ft - 1 bedroom - Sleeps 6 - 2 Double Beds and 1 Double Sofa Bed ### View all photos for Standard Room, Lagoon View ![Standard Room, Lagoon View | In-room safe, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/28100/28010/ab35e417.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Lagoon View 9.0 Wonderful 28 reviews - Lagoon view - 301 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Suite Junior ![In-room safe, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/28100/28010/b6877a57.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 452 sq ft - Sleeps 6 ### View all photos for Superior Suite, Ocean View ![In-room safe, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/28100/28010/3e10a084.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, Ocean View 8.6 Excellent 17 reviews - Ocean view - 323 sq ft - 1 bedroom - Sleeps 6 - 2 Double Beds and 1 Double Sofa Bed ### View all photos for Room Standard with Sea View ![In-room safe, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/28100/28010/5cc7721a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Sea View 9.0 Wonderful 2 reviews - 387 sq ft - Sleeps 4 ### View all photos for Room Standard with Lake View ![In-room safe, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/28100/28010/10ddf241.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Lake View - 365 sq ft - Sleeps 4 ### View all photos for Suite Junior with Sea View ![In-room safe, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/28100/28010/fbc38382.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with Sea View - 452 sq ft - Sleeps 6 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMazatlan-Hotels-Don-Pelayo-Pacific-Beach.h28010.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMazatlan-Hotels-Don-Pelayo-Pacific-Beach.h28010.Hotel-Information) ## About the area Located in Mazatlán, Don Pelayo Pacific Beach is in the city centre and near the beach. Plaza Machado and El Faro Lighthouse are notable landmarks, and the area's natural beauty can be seen at Playa Norte and Olas Altas Beach. Travelling with kids? Don't miss Mazatlán Aquarium. Windsurfing and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. [Visit our Mazatlán travel guide](https://www.expedia.co.uk/Mazatlan.dx180011) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C23.23640%2C-106.44068&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QA4B1OQTYSHuAQiZPRMg-mwrXbc=) Av Del Mar 1111, Col. Flamingos, Mazatlán, SIN, 82149 ### What's nearby - ![panoramic of city in the coast of pacific ocean in the morning view from the sea in mazatlan sinaloa ](https://images.trvl-media.com/place/633453301057798144/2a683ad9-9ac9-44fd-b51b-9c2640a23d54.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) The Mazatlan Malecón 1 min walk \- 0.1 miles - Teodoro Mariscal Stadium 10 min walk \- 0.6 miles - La Gran Plaza Mall 10 min walk \- 0.6 miles - Playa Norte 3 min drive \- 1.5 miles - Mazatlán Aquarium 3 min drive \- 1.2 miles ### Getting around - Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) 28 min drive ### Restaurants - Caffenio 9 min walk - Starbucks 2 min walk - Marisquería Embarcadero Playa Norte 2 min walk - Sushi Salads 12 min walk - El Bambú 12 min walk ## About this property ### Don Pelayo Pacific Beach Family-friendly hotel near Playa Norte Located close to Mazatlán Aquarium and Jose Maria Pino Suarez Municipal Market, Don Pelayo Pacific Beach provides a terrace, a garden and a playground. Active travellers can enjoy cycling at this hotel. The on-site Mexican cuisine restaurant, The Marlin Cafe, offers breakfast, lunch, dinner and ocean views. Free in-room WiFi is available to all guests, along with an arcade/games room and dry cleaning/laundry services. You'll also find perks such as: - An outdoor pool and a children's pool, along with a waterslide, sunloungers and pool umbrellas - Free self-parking - Cooked-to-order breakfast (surcharge), bike hire and tour/ticket information - Luggage storage, a billiards/pool table and a lift - Guest reviews say great things about the helpful staff and location Room features All 176 rooms boast comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. More amenities include: - Bathrooms with showers and free toiletries - 32-inch LED TVs with cable channels - Daily housekeeping and phones ### All-inclusive details All-inclusive room rates at Don Pelayo Pacific Beach are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages À la carte meals and snacks included Dining and beverage availability limited at one or more venues Gourmet or à la carte dining limited to 3 meals per stay ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/61000000/60610000/60607700/60607643/411c2951.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Varali Grand Hotel Mazatlán - Pool - Kids’ pool - Parking included - Free Wi-Fi 9.2 Wonderful 2,407 reviews £51 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=60607643&PinnedHotelID=60607643&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/800000/791300/791300/c45f52f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Costa De Oro Beach Hotel Zona Dorada - 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Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - Daily cooked-to-order breakfast available 7 AM to noon for a fee: MXN 350 for adults and MXN 200 for children - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - The Marlin Cafe ### Things to do - Arcade/game room - Bicycle rentals - Billiards/pool table - Children's pool - Outdoor pool - Playground - Waterslide ### Family friendly - Arcade/game room - Children's pool - Outdoor pool - Playground - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business centre - Conference centre (431 square foot of space) - Meeting rooms ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 11 floors - 2 buildings - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch LED TV with cable channels ### Food and drink - Limited room service ### More - Air conditioning - Phone - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: 11:00 AM Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MXN 500.00 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: from approximately MXN 350 for adults and from MXN 200 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Don Pelayo Don Pelayo Pacific Beach Don Pelayo Pacific Beach Hotel Don Pelayo Pacific Beach Hotel Mazatlan Don Pelayo Pacific Beach Mazatlan Howard Johnson Don Pelayo Mazatlan Hotel Mazatlan Don Pelayo Pacific Beach Hotel Don Pelayo Pacific Beach Mazatlán Don Pelayo Pacific Beach Hotel Mazatlán ## Frequently asked questions ### Does Don Pelayo Pacific Beach have a pool? ### How much does it cost to stay at Don Pelayo Pacific Beach? ### Is Don Pelayo Pacific Beach pet-friendly? ### How much is parking at Don Pelayo Pacific Beach? ### What time is check-in at Don Pelayo Pacific Beach? ### What time is check-out at Don Pelayo Pacific Beach? ### Are there all-inclusive benefits at Don Pelayo Pacific Beach? ### Where is Don Pelayo Pacific Beach located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Don Pelayo Pacific Beach Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.2 Amenities ### 8.6 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 504 8 - Good 253 6 - Okay 125 4 - Poor 53 2 - Terrible 69 ## Reviews Verified ### 10/10 Excellent #### Amy 28 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very friendly and helpful, rooms where clean and sanitized cafe had great food ##### Amy Stayed 4 nights in Mar 2026 Verified ### 10/10 Excellent #### Juanita 24 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We arrived at the hotel at noon. I didn’t check that check in was at 4pm. The staff was really considerate and gave us a chance to check in early. There were helpful and friendly ##### Juanita Stayed 3 nights in Mar 2026 Verified ### 10/10 Excellent #### sandy 12 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Good rooms, clean, great view! A little nosy because it is in the party side of the city. But it is in such a great park of the city! Super close to everything. ##### sandy Stayed 1 night in Jan 2026 Verified ### 8/10 Good #### William 10 Feb 2026 Liked: Cleanliness Staff were friendly and the room was clean. Pool and hot tub were nice to use every day for the week that wee were there. The AC was very noisy in our room and that turned out to be ok as it blocked out the noise from the street at night. The food in the the restaurant was good albeit a bit on the pricey side. Location was great. A Hort walk to the Gold Zone and right on the green line to get to old town in 10-15 minutes ##### William Stayed 7 nights in Jan 2026 Verified ### 8/10 Good #### Jose 25 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good value and in a good location ##### Jose Stayed 5 nights in Jun 2025 Verified ### 10/10 Excellent #### Mark 2 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had wanted a late breakfast, our waiter asked if we could & we were accommodated very well. Meal was fabulous! ##### Mark Stayed 2 nights in Nov 2025 Verified ### 2/10 Terrible #### Miguel 17 Nov 2025 The employees were all really helpful and ##### Miguel Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### Lydia 17 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean rol and ataff ![](https://a.travel-assets.com/ugc/hotel-reviews/7109d6a7-3cdf-4872-9028-ba68357dbdcd-1771287471631.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a797c7f1-b299-4104-abb0-ca7b3d09f8de-1771287472494.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lydia Stayed 1 night in Feb 2026 Verified ### 8/10 Good #### Rosi 25 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Enjoy my stay. Close to transportation and other places I needed to visit ##### Rosi Stayed 4 nights in Sep 2025 Verified ### 10/10 Excellent #### miguel 2 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Enjoyed the pool great service clean rooms ##### miguel Stayed 6 nights in Jan 2025 Verified ### 10/10 Excellent #### Israel 24 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Friendly staff and great drink prices ##### Israel Stayed 4 nights in Dec 2024 Verified ### 8/10 Good #### servando 4 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good experience and very friendly staff, clean and safe ##### servando Stayed 2 nights in Jan 2025 Verified ### 10/10 Excellent #### Mireya 4 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved the morning buffet. It was accessible to the beach ##### Mireya Stayed 5 nights in Feb 2025 Verified ### 10/10 Excellent #### Gilberto 8 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent service. ##### Gilberto Stayed 4 nights in Apr 2025 Verified ### 10/10 Excellent #### Candido 10 Feb 2025 Excellent location . A lot of stuff around the property . ##### Candido Stayed 3 nights in Feb 2025 Verified ### 10/10 Excellent #### Frederick 26 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rest and bar very handy. Happy hour at bar was a good deal. ##### Frederick Stayed 5 nights in Nov 2024 Verified ### 8/10 Good #### miriam 14 Feb 2025 Liked: Staff & service, amenities Disliked: Cleanliness Check in was easy Location is near a lot of thing Only down side is I found 3 roaches in the first 10 min in the room ##### miriam Stayed 1 night in Feb 2025 Verified ### 10/10 Excellent #### kelly 2 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The people! Was in Mazatlan for the holidays. Stayed with friend for 8 days and then four nights at the hotel. The people were fantastic. The reservation staff was very helpful, restaurant and front lobby to those cleaning etc. really appreciate the friendly and efficient of everyone. ##### kelly Stayed 4 nights in Dec 2024 Verified ### 10/10 Excellent #### BRENDA PENA 22 May 2025 Liked: Cleanliness, amenities, property conditions & facilities We loved the view, we had the ocean view and it lovely. We loved how it was the middle of the area and we would walk or ride a pulmonía to everything. One thing I didn’t like was that we couldn’t ask for extra towels if we needed, we had to replace the ones we had with new ones. Other than that we loved our stay. ##### BRENDA PENA Stayed 9 nights in May 2025 Verified ### 8/10 Good #### Dora Lizeth 5 Dec 2024 Liked: Cleanliness, staff & service, amenities I like the location. It was really easy to get everywhere. I did not like the conditions of the rooms it needs a lot of work on the rooms. ##### Dora Lizeth Stayed 7 nights in Nov 2024 Verified ### 10/10 Excellent #### Murray 19 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Value for a Comfortable Stay This hotel is on the Melecon. The hotel and pool area are kept super clean and are in good condition. We also appreciated that the hot tube water temperature was actually warm. This is rare in mexico..The staff were all wonderful and a special thank you to Marcos the manager. The negatives were: a little noisy on the Malecon, only two people in hotel spoke english and the internet needs updating. The internet speed was good but it dropped out often requiring resign in. I would also like to recommend to management that they add drawers for clothes storage. Overall though because of the great staff and up keep of hotel we rated this highly. For the price this hotel is great value. ##### Murray Stayed 7 nights in Dec 2024 Verified ### 6/10 Okay #### Juan 29 Oct 2024 Liked: Cleanliness Disliked: Amenities Good location. Good staff. Bad breakfast buffet. On our last day, there was no running water in our room, and i didn't like that nothing was done to inform us. When called to reception one person told us that it was going to take about 20 minutes to get it fixed. Then, after a while they said they did not know but, they got water in other rooms??? ##### Juan Stayed 4 nights in Oct 2024 Verified ### 6/10 Okay #### Daisy 17 Nov 2024 Liked: Cleanliness There was most definitely a language barrier. The only English Speaking people are the ones trying to sell you a timeshare. Very noisy place in the evenings until late at night. The room had a very strong disinfectant odor. You get what you pay for. It would be nice if they had English instructions that you need to return the TV remote when checking out. Otherwise, the people appeared mostly friendly. Food in the restaurant was good. Not much in the surrounding area where you can go eat. Overall, it was OK ##### Daisy Stayed 4 nights in Nov 2024 Verified ### 10/10 Excellent #### Veronica 18 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great customer service since we got there love the area overall it was a good stay ##### Veronica Stayed 4 nights in Mar 2026 Verified ### 10/10 Excellent #### Joel 22 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Everything during our stay was great the hotel staff is all very welcoming and helpful the room was great we had an amazing view for parade and other events ##### Joel Stayed 7 nights in Feb 2026 ### Expedia's Latest Trends ### Hotels > - [Grand Palladium Colonial Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information) > - [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > - 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