Title: Del Real Hotel & Suites Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=24196489&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Del Real Hotel & Suites A comfortable retreat awaits just steps from The Mazatlan Malecón, where families splash in outdoor pools while helpful staff ensures a pleasant stay ## Photo gallery for Del Real Hotel & Suites ![Room | Iron/ironing board, free WiFi, bed sheets, wheelchair access - Del Real Hotel & Suites (Mazatlán)](https://images.trvl-media.com/lodging/25000000/24200000/24196500/24196489/5819d30b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Room, Kitchenette | Private kitchenette - Del Real Hotel & Suites (Mazatlán)](https://images.trvl-media.com/lodging/25000000/24200000/24196500/24196489/0499f2a6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Del Real Hotel & Suites (Mazatlán)](https://images.trvl-media.com/lodging/25000000/24200000/24196500/24196489/e333a539.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Del Real Hotel & Suites (Mazatlán)](https://images.trvl-media.com/lodging/25000000/24200000/24196500/24196489/7f43149a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room, 2 Double Beds | Beach/ocean view - Del Real Hotel & Suites (Mazatlán)](https://images.trvl-media.com/lodging/25000000/24200000/24196500/24196489/756c06d6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Del Real Hotel & Suites sits near the scenic Mazatlan Malecón, offering travelers a welcoming atmosphere with both an outdoor pool and a dedicated children's pool. Guests appreciate the practical conveniences of in-room WiFi, free self parking, and responsive concierge services. ## Reviews 7.2 Good ## Popular amenities - Pool - Parking included - Free Wi-Fi - Air-conditioning - Room service - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Jan 7 - Jan 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=24196489&PinnedHotelID=24196489&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=24196489&PinnedHotelID=24196489&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 8 - Jan 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=24196489&PinnedHotelID=24196489&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=24196489&PinnedHotelID=24196489&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=24196489&PinnedHotelID=24196489&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=24196489&PinnedHotelID=24196489&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=24196489&PinnedHotelID=24196489&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=24196489&PinnedHotelID=24196489&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 3 of 3 rooms ### View all photos for Room, 2 Double Beds ![Room, 2 Double Beds | Beach/ocean view](https://images.trvl-media.com/lodging/25000000/24200000/24196500/24196489/756c06d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds 8.0 Very good 1 review ### Highlights Air conditioning Ceiling fan Wardrobe Located on the ground floor - 592 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Room, Kitchenette ![Room, Kitchenette | Iron/ironing board, free WiFi, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/25000000/24200000/24196500/24196489/8f4c0173.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, Kitchenette ### Highlights Air conditioning Kitchenette Ceiling fan Cookware/dishes/utensils Minibar Wardrobe Located on the top floor - 592 sq ft - Ocean view - Sleeps 5 - 1 Queen Bed and 3 Single Sofa Beds ### View all photos for Room ![Room | Iron/ironing board, free WiFi, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/25000000/24200000/24196500/24196489/w959h638x0y1-3f757c45.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room ### Highlights Air conditioning Mini-fridge Flat-screen TV Ceiling fan Hairdryer Private bathroom Microwave Cookware/dishes/utensils - Sea view - Sleeps 4 - 2 Double Beds and 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMazatlan-Hotels-Del-Real-Hotel-Suites.h24196489.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMazatlan-Hotels-Del-Real-Hotel-Suites.h24196489.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C23.23602%2C-106.44014&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=G1vhc-UnpNmZAinlMaeLzu5TVdc=) Avenida Del Mar 1020, Flamingos, Mazatlán, SIN, 82140 #### What's nearby - The Mazatlan Malecón \- 1 min walk \- 0.1 miles - Teodoro Mariscal Stadium \- 10 min walk \- 0.6 miles - Playa Norte \- 3 min drive \- 1.5 miles - Mazatlán Aquarium \- 3 min drive \- 1.2 miles - El Cid Country Club Golf Course \- 5 min drive \- 1.5 miles #### Getting around - Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 28 min drive #### Restaurants - ‪Caffenio - ‬8 min walk - ‪Marisquería Embarcadero Playa Norte - ‬3 min walk - ‪La Cocinita - ‬8 min walk - ‪Sushi Salads - ‬11 min walk - ‪Starbucks - ‬1 min walk ## About this property ### Del Real Hotel & Suites Hotel near The Mazatlan Malecón Del Real Hotel & Suites provides everything that you need. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool and a children's pool - Free self-parking - A lift, concierge services and a 24-hour front desk - Smoke-free property Room features All guest rooms at Del Real Hotel & Suites boast comforts, such as air conditioning, in addition to Other amenities include: - Showers and free toiletries - Wardrobes/cupboards, ceiling fans and housekeeping ## Similar properties ![Pool](https://images.trvl-media.com/lodging/1000000/530000/522300/522268/73357fb9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Playa Marina Ferrocarrilera - Pool - Kids’ pool - Parking included - Free Wi-Fi 7.2 Good 90 reviews £67 includes taxes & fees 8 Jan - 9 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=522268&PinnedHotelID=522268&HadPinnedHotel=true®ionId=-1&adults=2) ![Royal Apartment, 3 Bedrooms, Sea View | Terrace/patio](https://images.trvl-media.com/lodging/94000000/93070000/93062000/93061994/05e11abe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The O Mazatlán - 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Pool - Free Wi-Fi - Air-conditioning - Housekeeping 7.2 Good 665 reviews £33 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=21826956&PinnedHotelID=21826956&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/92000000/91120000/91110400/91110395/baa03706.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Catania Apartments Mazatlán - Pool - Parking included - Free Wi-Fi - Air-conditioning 8.8 Excellent 6 reviews £129 includes taxes & fees 13 Jan - 14 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=91110395&PinnedHotelID=91110395&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/97000000/96850000/96847900/96847802/581dd724.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mar Laguna Hotel Mazatlán - Pool - Kitchen - Parking included - Free Wi-Fi [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=96847802&PinnedHotelID=96847802&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/113000000/112940000/112936700/112936675/270b66ca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Vistamar Mazatlán - Pool - Parking included - Free Wi-Fi - Air-conditioning 6.6 33 reviews £43 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=112936675&PinnedHotelID=112936675&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Limited on-site self parking ### Things to do - Children's pool - Outdoor pool ### Family friendly - Children's pool - Outdoor pool ### Conveniences - 24-hour front desk ### Guest services - Concierge services - Housekeeping on request ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible shuttle - Front entrance ramp - Lift - Low-height door lock - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-width doorways ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Shower - Towels provided ### Food and drink - Limited room service ### More - Air conditioning - Ceiling fan - Free local calls - Iron/ironing board on request - Phone ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: MXN 500.0 per stay - Deposit is payable by bank transfer and is due within 24 hours of booking the reservation. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, mobile payments and cash Mobile payment options include: PayPal This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Real Hotel Mazatlan Del Real Hotel Suites Del Real Hotel Suites Del Real Hotel & Suites Hotel Del Real Hotel & Suites Mazatlán Del Real Hotel & Suites Hotel Mazatlán ## Frequently asked questions ### Does Del Real Hotel & Suites have a pool? ### Is Del Real Hotel & Suites pet-friendly? ### How much is parking at Del Real Hotel & Suites? ### What time is check-in at Del Real Hotel & Suites? ### What time is check-out at Del Real Hotel & Suites? ### Where is Del Real Hotel & Suites located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Del Real Hotel & Suites Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.2 Cleanliness ### 9.2 Location ### 7.6 Staff & service ### 8.0 Eco-friendliness ### 7.0 Property conditions & facilities 10 - Excellent 22 8 - Good 33 6 - Okay 11 4 - Poor 8 2 - Terrible 12 ## Reviews ### 8/10 Good #### Guadalupe 18 Mar 2023 Liked: Cleanliness, staff & service i liked the location of the hotel with easy transportation options the price very cheap and the staff very friendly the rooms spacious and well furnished but... the toilet was leaking and we had to use the hotel towels to step into the bath the internet was very bad the tv was very very small and the balcony door didn't have handle neither lock we did not feel unsafe but... ##### Guadalupe Stayed 4 nights in Mar 2023 ### 6/10 Okay #### Juan 29 Jun 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The key cards would not work properly and it was a hassle trying to get the door open. The AC went out in one of the rooms I booked and despite personnel going to check it, it kept going out till finally after a day they decided to move us to another room. That alone was very unpleasant to deal with since temperatures were very hot and made sleeping impossible. ##### Juan Stayed 2 nights in Jun 2023 ### 8/10 Good #### Fatima 22 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Le vendría bien algo de remodelación en cuanto a muebles de cuarto de todo lo demás excelente ##### Fatima Stayed 2 nights in Aug 2025 ### 8/10 Good #### Jesus rocio 7 Aug 2025 Liked: Cleanliness, staff & service, amenities La atencion esta muy bien la ubicación excelente lo unico que yo recomendaría es una remodelacion de las instalaciones de ahi en fuera todo excelente ##### Jesus rocio Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Guadalupe Córdova 27 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities En general todo muy bien ##### Guadalupe Córdova Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Gabriela 26 Jun 2024 Liked: Amenities Na ##### Gabriela Stayed 1 night in Jun 2024 ### 4/10 Poor #### Rodrigo 14 Apr 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities El servicio del personal bueno no excelente, trabajan con lo que tienen, las instalaciones en muy mal estado de mantenimiento, sucia la recamara no limpian a profundidad solo por encima las áreas visibles, colchones y almohadas muy viejos en mal estado, regreso con dolor de espalda. ##### Rodrigo Stayed 7 nights in Apr 2024 ### 8/10 Good #### Ale 4 Apr 2024 Liked: Staff & service, amenities Me gustó mucho la ubicación, la vista que tiene al mar, la alberca también muy bien aunque muy fría, también la atención de el personal súper bien lo que casi no me gustó fueron laa habitaciones ya estan un poco viejas y descuidadas y luego el elevador no sirvio un dia y estábamos en el sexto piso, y ya k salimos las señoritas de recepción nos dijeron que estaban en remodelación las habitaciones que si no nos las habían ofrecido! 😕 ##### Ale Stayed 4 nights in Mar 2024 ### 8/10 Good #### Maribel 25 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me gusto la ubicacion ##### Maribel Stayed 3 nights in Feb 2023 ### 4/10 Poor #### Alejandro 30 Sept 2022 Liked: Property conditions & facilities Disliked: Cleanliness Utensilios de cocina muy mal estado y ala hora de limpiar no lo hacen bien ##### Alejandro Stayed 4 nights in Sep 2022 ### 2/10 Terrible #### MARCOS UZIEL GARAY 25 Aug 2022 Disliked: Cleanliness, staff & service, amenities Es un hotel en muy buena ubicación pero el trato del personal que trabaja en n recepción en pésimo, las camas están sucias y con muchos resortes es mejor dormir en el piso ##### MARCOS UZIEL GARAY Stayed 3 nights in Aug 2022 ### 8/10 Good #### Jorge Alejandro 22 Feb 2022 Liked: Cleanliness, property conditions & facilities, room comfort #### Excelente, deberian cambiar de recepcionistas Bueno hotel, solo la actitud de las recepcionistas, es muy grosera. ##### Jorge Alejandro Stayed 3 nights in Feb 2022 ### 10/10 Excellent #### Luis 7 Feb 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es lugar es muy bien, el ambiente ##### Luis Stayed 4 nights in Feb 2022 ### 4/10 Poor #### Jose 30 Nov 2021 Disliked: Property conditions & facilities #### Cargos sin razon El hotel te pide un depósito de $500 para inventar cargos y cobrarlo de ahí y pierdas tu dinero ##### Jose Stayed 1 night in Nov 2021 ### 10/10 Excellent #### Jesus 29 Nov 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La regadera del baño ##### Jesus Stayed 3 nights in Nov 2021 ### 8/10 Good #### Verified traveller 7 Nov 2021 Liked: Cleanliness, property conditions & facilities, room comfort #### Esperamos regresar pronto. El lugar tiene una ubicación inmejorable. La atención del personal es de excelencia y mucho respeto. Problemas con el elevador, habitaciones limpias, un tema con el numero de toallas, pero en general fue agradable y regresaría de nuevo. ##### Verified traveller Stayed 2 nights in Oct 2021 ### 8/10 Good #### Lorena González 11 Oct 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buena relación precio calidad , el internet no era muy bueno, hubo un día que no funcionó totalmente, lo bueno que el mar está cruzando la calle justo ahy está la bajada a la playa, ya hay elevador, hay que mejorar la limpieza de las habitaciones, y había animalitos abajo de las colchonetas, el aire acondicionado en las noches hacia calor no enfriaba completamente la habitación, pero si volvería ya que la ubicación es buena. ##### Lorena González Stayed 3 nights in Oct 2021 ### 6/10 Okay #### ALBERTO 9 Oct 2021 Liked: Cleanliness, property conditions & facilities #### detallitos que cuentan primero hablaron diciendo que no servía el elevador, luego dijeron que sí servía pero que protección civil no permitía usarlo, contradicción... para lo cual nos querían cambiar de habitación a una con menos capacidad, otros detalles ligeros ya sabemos que no es de 5 estrellas, pero cosas que con indispensables como lo es el refrigerador que no enfriaba, se les avisó, no hicieron nada, al igual que la llave del agua que sólo servía la del agua caliente y tenías que lavar los trastes con agua hirviendo, y la manija del cancel al balcón, nos quedamos encerrados y hasta que le hablamos a otra persona que nos fuera a abrir porque por fuera es casi imposible por lo duro y por la ausencia de la manija ![](https://a.travel-assets.com/ugc/hotel-reviews/7BC37565E38164C2F1DC6AEEF3358F756D83E0C71633794163988.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8980ADFAC5954A0231D437D0EFEDBB674063AC011633794166662.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7F5120AA15EE94BCB5A8209673800F7F974347521633794169579.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ALBERTO Stayed 3 nights in Oct 2021 ### 8/10 Good #### CARMEN 6 Sept 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recomendable Relacion calidad precio bastante aceptable, muy limpio todo, personal muy amable, vista al mar inmejorable! ##### CARMEN Stayed 3 nights in Aug 2021 ### 2/10 Terrible #### Victor daniel 30 Jul 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pésimo el hotel, deja en muy mal a la APP. Hoteles Horrible el servicio, no lo recomiendo para nada, a Mazatlan si regreso pero a este hotel nunca. Llegamos el lunes y la puerta 402 no funcionaba estaba caida, la recamara estaba sucia, no habia sabanas, tampoco papel higienico, el baño super sucio hongos en la regadera, eramos 5 y solo me dieron 3 toallas aun y cuando solicite 2 mas te dicen que si pero no te las dan, la puerta del balcon tampoco abria, la señora de limpieza no limpiaba la recamara, y dijo que cada quien debe llevar sus sabanas y sartenes, nos presto sartene y estaban sucios, la cuchara con comida pegada para cocinar, salimos el viernes y tuvimos que dejar toda la basura por que no la recogian, el refrigerador tenia las parrillas oxidadas eso contamina los alimentos, tuvimos que dormir en un lugar sucio todos los días. Lastima que olvide tomar fotos para agregarlas pero no sabia que tenia esta opcion la App ##### Victor daniel Stayed 4 nights in Jul 2021 ### 10/10 Excellent #### Ichiro 25 Oct 2020 Liked: Cleanliness, room comfort, communication #### 野球場から近くて便利 フロントのスタッフの対応もテキパキしていて、とても好感が持てました。野球場に近いことが、滞在した理由ですが、昼間は、プールと道路を挟んだピーチで、のんびり過ごすことが出来ました。残念だったのは、部屋のWi-Fiが機能しなかったこと、深夜に食事をする場所やコンビニが近くに無かったことです。 ![](https://a.travel-assets.com/ugc/hotel-reviews/224AEF3D4F27E52CE26E3D58DA98349F2DE628201603669790064.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ichiro Stayed 3 nights in Oct 2020 ### 6/10 Okay #### Jesús Francisco 20 Aug 2020 Disliked: Cleanliness, room comfort No fue la mejor experiencia, pero esta bien para pasar de paso ##### Jesús Francisco Stayed 1 night in Aug 2020 ### 10/10 Excellent #### CARLOS 21 Mar 2020 Liked: Cleanliness, room comfort Agradable en general, el personal muy atento ![](https://a.travel-assets.com/ugc/hotel-reviews/A45CBE48A89725DF8CF06269CA04D20108CBA4231584809967420.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### CARLOS Stayed 4 nights in Mar 2020 ### 6/10 Okay #### gabriel, Mazatlan 27 Dec 2019 Liked: Staff & service Disliked: Property conditions & facilities el establecimiento esta deteriorado. la atención es excelente. los recepcionistas amables. pero la habitación pobre.no son sofacamas como lo anuncian.es una cama de piedra con un colchón. la puerta principal no cerraba con el seguro,el frigobar no funcionaba, no hay hielo ni en la habitación ni en los pasillos .simplemente tienes que salir a comprar a la calle.Definitivamente regresaremos a Mazatlan mas no a ese hotel por las instalaciones. ##### gabriel Stayed 4 nights in Dec 2019 ### 8/10 Good #### GONZALO 6 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lo que nos gustó es que tiene una Buena ubicación (frente al malecón y frente a una agradable playa), la alberca está pequeña pero agradable y la atención del personal fue muy amable. Lo que no nos gustó fue el elevador, el cual era muy lento, presentaba algunas fallas y requería mantenimiento. Debido a este problema la mayoría de los huéspedes utilizaban las escaleras, pero como mi esposa está embarazada, teníamos que utilizar el elevador con todo el riesgo que esto implicaba. ##### GONZALO Stayed 2 nights in Nov 2019 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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