Smile Hotel Matsuyama

Property class: 3

Choose dates to view prices

Close to Dogo Onsen, Smile Hotel Matsuyama provides amenities, such as dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is £20
4 Oct - 5 Oct

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Single Room, Non Smoking

A hotel room with a bed, a desk, a chair, a mirror, and a window with curtains.

Single Room, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 141 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Smoking

A hotel room with a bed, a desk, a chair, a mirror, and a window with curtains.

Single Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 141 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a desk with a chair, a mirror, and a patterned wall.

Twin Room, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 175 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room, Smoking

A hotel room with two beds, a desk with a chair, a mirror, and a patterned wall.

Twin Room, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 175 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Semi-double Room Non-smoking

Desk, iron/ironing board (on request), free WiFi, bed sheets

Semi-double Room Non-smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room Smoking

Desk, iron/ironing board (on request), free WiFi, bed sheets

Deluxe Single Room Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Single Room Non-smoking

Desk, iron/ironing board (on request), free WiFi, bed sheets

Deluxe Single Room Non-smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Semidouble Room, Non Smoking

A hotel room with a bed, a desk, a chair, and a window with curtains.

Semidouble Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Semidouble Room, Smoking

A hotel room with a bed, a desk, a chair, and a window with curtains.

Semidouble Room, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
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About the area

Located in Matsuyama, Smile Hotel Matsuyama is in the city centre. Akiyama Brothers Birthplace and Bansuiso are cultural highlights, and some of the area's landmarks include Dogo Onsen and Matsuyama Castle. Ferris Wheel Kururin and Botchan Train are also worth visiting. Visit our Matsuyama travel guide
Map
Katsuyamacho 1-18-1, Matsuyama, Ehime, 790-0878

What's nearby

  • A cable car system with passengers and empty seats.
    Matsuyama Castle Ropeway
    7 min walk - 0.4 miles
  • A modern building with large glass windows reflecting dense green foliage.
    Saka no Ue no Kumo Museum
    7 min walk - 0.4 miles
  • A signpost with multiple directions and labels in Japanese, surrounded by lush greenery and trees.
    Dogo Park
    17 min walk - 0.9 miles
  • A stone monument with Japanese inscriptions, a building entrance with a traditional gate, and steps leading up to the entrance.
    Shiki Memorial Museum
    19 min walk - 1.0 mile
  • A traditional Japanese building with a curved roof, located at a city intersection.
    Dogo Onsen
    20 min walk - 1.1 miles

Getting around

  • Matsuyama Kume Station
    4 min drive
  • Dogo Onsen Tram Stop
    6 min drive
  • Matsuyama (MYJ)
    22 min drive

Restaurants

  • 海山酒場 牛若丸
    1 min walk
  • 日々是赤提灯 日和
    3 min walk
  • 居酒屋 網元 別邸
    3 min walk
  • 星空JETT
    3 min walk
  • 和酒さとう
    3 min walk

About this property

Smile Hotel Matsuyama

  • Hotel near Dogo Onsen
  • Smile Hotel Matsuyama provides amenities, such as dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • Buffet breakfast (surcharge), self-parking (surcharge) and luggage storage
    • A lift, a vending machine and a 24-hour front desk
  • Room features
  • All 97 rooms boast comforts such as air conditioning, as well as amenities such as free WiFi.
  • More amenities include:
    • Bathrooms with rainfall showers and bidets
    • 20-inch LCD TVs with cable channels
    • Fridges, electric kettles and daily housekeeping

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  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,000 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 900 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 20-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 900 per person
  • Self-parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Smile Hotel Matsuyama pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Smile Hotel Matsuyama?

As of 18 Sept 2026, prices found for a 1-night stay for 2 adults at Smile Hotel Matsuyama on 4 Oct 2026 start from £20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Smile Hotel Matsuyama?

Self-parking is available for JPY 1000 per night.

What time is check-in at Smile Hotel Matsuyama?

Check-in start time: 3 PM; check-in end time: 5 AM. After-hours check-in is not available.

What time is check-out at Smile Hotel Matsuyama?

Checkout is at 11 AM.

Where is Smile Hotel Matsuyama located?

Located in the heart of Matsuyama, this hotel is 0.3 mi (0.5 km) from Akiyama Brothers Birthplace and 1.3 mi (2.1 km) from Dogo Onsen. Matsuyama Castle Ropeway and Saka no Ue no Kumo Museum are also within 10 minutes. Dogo Onsen Tram Stop is 22 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Smile Hotel Matsuyama Reviews

8.4

Very good

8.2

Cleanliness

8.8

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 105 out of 255 reviews
Rating 8 - Good. 91 out of 255 reviews
Rating 6 - Okay. 49 out of 255 reviews
Rating 4 - Poor. 7 out of 255 reviews
Rating 2 - Terrible. 3 out of 255 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quick check in, big enough rooms and good breakfast buffet.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay on our pilgrimage. Clean room, friendly and helpful staff and close to restaurants, grocery and conbini.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
I’ve stayed in a couple of Smile Hotels in Tokushima and Hakata. However, the one in Matsuyama did not do as well as the above 2. 1. Location: About 10mins walk to Okaido if you walk thru the alley of bars & pubs, 15mins to avoid the above 2. The AC is only in heating and fan mode. Have to utilized the in-room humidifier to cool down the room or to open the window (but it’s noisy) These are the 2 points that took away the 2 stars. The rest, ie. facilities, amenities and staffs are good.
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Twin-bed room, one-night stay, 13/02/2024 - 14/02/2024. This hotel is super clean and comfortable, like most hotels in Japan. Service was excellent and unthinkable for European standards, compared to the room price (36,30 euro including taxes). Two unique aspects: 1. Smell: the corridor on the second floor had a wonderful, indescribable scent of clean like the one one you sometimes smell on clothes. It was so enjoyable! 2. Smile: As the hotel name suggests, staff members had a large smile which I liked a lot (although they looked a bit tensed during check-in). By mistake I had booked a smoking room, but the staff kindly changed it to a non-smoking room right away. I only had a small breakfast; nonetheless I liked much the variety of Japanese food available. Suggestions for improvement: Curtains were too thin and let light filter on day time, which disturbed sleep. It would be nice to have completely light-blocking curtains.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Breakfast was so good
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Mighty fine stay! Well situated, near all attractions and public transportation!
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2024
Verified review

4/10 Poor

Not so nice.
Stayed 4 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
前日にインド系の方が泊まられたのかベッドが香水臭く気になって寝れないので、手持ちの香水をかけ紛らわして寝ました。
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
松山へは仕事でよく行きますが、今回初めて利用させていただきました。 繁華街からは少し離れていますが、それが逆に良かったと思います。 チェックイン、チェックアウトともスタッフの方の対応は親切でした。 朝食もほどよく、余計な時間をかけず食事をして出る事ができました。
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
レンタル自転車の台数があると嬉しい。 松山城、道後温泉、アクセス良かった
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
朝食が良くなかった
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から凄く近いので良かった コンビニも直ぐ近くに有った
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
親切丁寧でした。 一階のトイレが汚かったのが残念でした。
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地場所がよく、また立体式駐車場が隣接しておりとても便利なホテルでした。
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食も美味しい
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
침대에서 움직일 때마다 침대 매트릭스가 삐걱되어서 잠을 이루기 힘들었다. 그리고 2층에 얼음기계와 세탁기 건조기가 있는데, 밤새 돌아가는 소리가 신경 쓰였다. 계단없이 엘리베이터가 1개라서 붐비는 시간에 불편함. 그외 직원들도 친절하고 위치도 전철이 인접하고 번화가에서 멀지 않아서 대체로 만족함
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

部屋は狭いが清潔だった
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon petit hôtel pratique
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
트윈 객실이었는데 창가에 길게 식탁이 있어서 2명이서 간단히 식사하기애 좋았습니다. 다른건 일반 비지니스 호텔과 거의 같다고 샹각하시면 됩니다
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
空調只有暖房及送風，還好窗可以打開，附近有兩間7-11，一間全家，一間Lawson ，地面列車在轉角很近。去松山城和道後溫泉都方便。
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
各観光施設、道後温泉、ショッピングゾーンへのアクセスが良く、スタッフのみなさんもとても親身で非常に心地よい滞在でした
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
めちゃくちゃコスパいい！ 安さ、口コミ、立地だけで決めましたが、正解でした。正直何にも期待してなかったけど、受付の方は全員愛想良くて丁寧だし、アメニティもちゃんとある。朝ごはんは利益でてる？ってくらい安くておいしい。品数も朝だし十分。 倍の金額払ってここより全体的に劣ってるところいくらでもある。
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
スタッフの対応がスムーズでよかったです。
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
思っていたより、朝食良かったです。
Stayed 1 night in Mar 2026