Masserano Holidays from £275

The breakfast was nice, the room was ok, old but clean, the service was excellent. Location was perfect.

I almost don’t want to tell anyone about this place, but then the team work so hard, they deserve to be busy! I can’t recommend this place highly enough. From the moment we stepped into reception, we were treated like VIPs, the staff are without exception, incredible. Warm, friendly, professional- every part of the experience feels five star. The family spa is beautiful, the grounds are stunning, the views breathtaking, and the food and drink amazing. We loved waking up to the spectacular views, getting the most gorgeous breakfast and then wandering around the botanical gardens, seeing the donkeys and exploring. A day trip to Lugano is a must, as is Menaggio with the ferry over to Bellagio. Tremezzo and Gandria are also good trips. The hotel was really peaceful when we were there in early May, we didn’t use the outdoor pool as the weather was a bit changeable, but it’s such a great base from which to explore. It’s in a fairly remote spot, so you can’t really walk out of the hotel to other places but Lugano and Porlezza are both a short drive away and the restaurants onsite are great. Word of warning, if you fly in to malpensa airport and drive to the hotel, take the route through Switzerland and Lugano, not the east side of the lake. The roads are pretty treacherous, mountain side and winding and the Italians drive a bit crazy! We will be back to the PSM, we just loved it.

Clean and modern room and bathroom. Outstanding panoramic view of Milan overlooking Duomo that is only half a mile away. Same view during breakfast or dinner. Highly recommended.

This is a fine option if you just want a barebones room to crash in while visiting Milan. The staff is very nice and professional. Our room for 3 was quite small and the outside wall was baffingly banged up and dirty. The rest of the room was fine - the bathroom was nicely updated which clashed with the rest of worn-down room. Location is very good within a short walk of Crocetta station. Another plus is the fact that within a few steps is an amazingly good and reasonably-priced restaurant, Razdora. If you stay at Crivi's you need to go eat at Razdora - tell chef Matteo that Mathieu from Canada sent you (seriously, just go!)

Had a good experience staying at this hotel. The staff were great, breakfast was good and the room was comfortable. Only thing I would change is the pillows offered, they were quite uncomfortable. Other than that, it was pretty good.