Title: Sierra Lago Resort & Spa - All inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1708914&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sierra Lago Resort & Spa - All inclusive Travelers paddle across the lake on kayak excursions before returning to the resort for spa treatments that soothe tired muscles after a day outdoors ## Photo gallery for Sierra Lago Resort & Spa - All inclusive ![Terrace/patio - Sierra Lago Resort & Spa - All inclusive (Mascota)](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708914/ade14969.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/296ec661-21ce-411f-b181-a46ac0c0770f-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Outdoor pool, pool umbrellas - Sierra Lago Resort & Spa - All inclusive (Mascota)](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708914/4641a508.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room - Sierra Lago Resort & Spa - All inclusive (Mascota)](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708914/ce729e42.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Honeymoon Cabin | Iron/ironing board, WiFi, bed sheets - Sierra Lago Resort & Spa - All inclusive (Mascota)](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708914/91a6aff4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sierra Lago Resort & Spa offers an all-inclusive lakeside retreat blending nature and comfort. Guests enjoy guided ecotours or explore with paddleboards and kayaks. The onsite spa rejuvenates, and two restaurants serve regional cuisine showcasing local flavors. VIP Access ## Reviews 9.2 Wonderful ## Popular amenities - Pool - Hot tub - All-inclusive - Spa - Parking included - Restaurant £353 includes taxes & fees 15 Jan - 16 Jan VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=1708914&PinnedHotelID=1708914&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=1708914&PinnedHotelID=1708914&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=1708914&PinnedHotelID=1708914&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=1708914&PinnedHotelID=1708914&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1708914&PinnedHotelID=1708914&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1708914&PinnedHotelID=1708914&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1708914&PinnedHotelID=1708914&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1708914&PinnedHotelID=1708914&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ### View all photos for Standard Cabin ![Iron/ironing board, WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708914/f317ad75.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Cabin 10.0 Exceptional 3 reviews ### Highlights Separate sitting area Air conditioning Heating Flat-screen TV Renovated in 2023 Bathrobes Hairdryer Private bathroom - 376 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Superior Cabin ![Superior Cabin | Iron/ironing board, WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708914/103774e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Cabin 9.0 Wonderful 2 reviews ### Highlights Separate sitting area Fireplace Private indoor hot tub Air conditioning Heating Flat-screen TV Renovated in 2023 Bathrobes - 581 sq ft - Lake view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Casa Lago ![Casa Lago | Iron/ironing board, WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708914/a193dc22.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Casa Lago ### Highlights Separate sitting area Air conditioning Heating Flat-screen TV Renovated in 2023 Bathrobes Hairdryer 5 bathrooms - 3337 sq ft - Lake view - Sleeps 12 - 2 King Beds and 4 Queen Beds ### View all photos for Standard Cabin, 2 Double Beds ![Standard Cabin, 2 Double Beds | Iron/ironing board, WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708914/afc41bb3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Cabin, 2 Double Beds 8.0 Very good 1 review ### Highlights Separate sitting area Air conditioning Heating Flat-screen TV Renovated in 2023 Bathrobes Hairdryer Private bathroom - 376 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Honeymoon Cabin ![Honeymoon Cabin | Iron/ironing board, WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708914/91a6aff4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Cabin 10.0 Exceptional 1 review ### Highlights Separate sitting area Fireplace Private indoor hot tub Air conditioning Heating Flat-screen TV Renovated in 2023 Bathrobes - 377 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Ultra Suite Cabana ![Ultra Suite Cabana | Bathroom | Shower, free toiletries, hair dryer, bathrobes](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708914/9b6d385e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ultra Suite Cabana 10.0 Exceptional 1 review ### Highlights Separate sitting area Air conditioning Heating Flat-screen TV Renovated in 2023 Bathrobes Hairdryer Private bathroom - Sleeps 4 - 1 King Bed OR 1 Double Sofa Bed ### View all photos for Cabana Jazmin ![Iron/ironing board, WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708914/c84716e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cabana Jazmin ### Highlights Separate sitting area Air conditioning Heating Flat-screen TV Renovated in 2023 Bathrobes Hairdryer 2 bathrooms - Sleeps 6 - 2 Double Beds and 1 King Bed ### View all photos for Master Suite 2 Bedrooms ![Master Suite 2 Bedrooms | Iron/ironing board, WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708914/436c7917.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite 2 Bedrooms ### Highlights Separate sitting area Air conditioning Heating Flat-screen TV Renovated in 2023 Bathrobes Hairdryer 2 bathrooms - Lake view - Sleeps 6 - 2 Double Beds and 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMascota-Hotels-Sierra-Lago-Resort-Spa-All-Inclusive.h1708914.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMascota-Hotels-Sierra-Lago-Resort-Spa-All-Inclusive.h1708914.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62763%2C-104.73630&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2yrr072GsHTafjUQHfloZpBvfgA=) Lago de Juanacatlan, s/n, Mascota, JAL, 46900 #### What's nearby - Laguna de Juanacatlán \- 1 min walk \- 0.1 miles - La Preciosa Sangre Temple Ruins \- 33 min drive \- 10.5 miles - Main Square \- 34 min drive \- 10.7 miles - Nuestra Senora de los Dolores Church \- 34 min drive \- 10.7 miles #### Restaurants - ‪Restaurante el Lago - ‬17 min walk - ‪Restaurante La Terraza - ‬15 min walk ## About this property ### Sierra Lago Resort & Spa - All inclusive Upscale all-inclusive property by the lake, with rooms renovated in 2023 Consider a stay at Sierra Lago Resort & Spa - All inclusive and take advantage of a poolside bar, a terrace and a garden. Adventurous travellers may like the ecotours, fishing and paddleboarding at this property. Take some time to relax at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Regional cuisine. Enjoy on-site activities, such as kayaking, basketball and rowing/canoeing. In-room WiFi (surcharge) is available to all guests, along with an arcade/games room and a fireplace in reception. Other perks include: - An outdoor pool, along with pool umbrellas - Free self-parking - Free bike hire, an outdoor tennis court and massage treatment rooms - A 24-hour front desk, tour/ticket information and a banquet hall - Guest reviews say good things about the overall condition Room features All guest rooms at Sierra Lago Resort & Spa - All inclusive include thoughtful touches, such as air conditioning and separate sitting areas, as well as amenities, such as WiFi and bathrobes. Extra conveniences in all rooms include: - Showers, free toiletries and hairdryers - 32-inch flat-screen TVs with premium channels - Separate sitting areas, coffee/tea makers and heating ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Activities and facilities/equipment All non-motorised water sports are included. ### Water activities Kayaking Rowing/canoeing ### Land activities Cycling Football Tennis ## Similar properties ![Interior detail](https://images.trvl-media.com/lodging/91000000/90730000/90723300/90723268/1da7bfb4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Angeles Mascota - Breakfast included - Free Wi-Fi - Air-conditioning 9.8 Exceptional 51 reviews £91 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=90723268&PinnedHotelID=90723268&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/33000000/32060000/32059700/32059651/ccbab1f6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Koanze Luxury Hotel & Spa Atemajac de Brizuela - Pool - Breakfast included - Spa - Pet-friendly 9.2 Wonderful 320 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=32059651&PinnedHotelID=32059651&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/12000000/11910000/11901800/11901779/7736d4d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Posada Santa Rita Mascota - Parking included - Free Wi-Fi - Room service - Housekeeping 9.0 Wonderful 87 reviews £87 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=11901779&PinnedHotelID=11901779&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/9000000/8060000/8054500/8054475/e10101da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mesón de Santa Elena Hotel Galeria Mascota - Breakfast included - Spa - Parking included - Free Wi-Fi 8.8 Excellent 65 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=8054475&PinnedHotelID=8054475&HadPinnedHotel=true®ionId=-1&adults=2) ![Porch](https://images.trvl-media.com/lodging/45000000/44530000/44524800/44524722/425b11a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Doña Francisca Hotel Boutique Talpa de Allende - Breakfast included - Free Wi-Fi - Restaurant - Bar 9.0 Wonderful 193 reviews £120 includes taxes & fees 23 Jan - 24 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=44524722&PinnedHotelID=44524722&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/3000000/2220000/2218400/2218328/58689c59.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda La Puerta de Enmedio Mascota - Free Wi-Fi - Bar - Housekeeping - 24/7 front desk 5.0 60 reviews £42 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=2218328&PinnedHotelID=2218328&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/13000000/12030000/12028300/12028221/0f32e22a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tapalpa Country Club Hotel Tapalpa - Parking included - Free Wi-Fi - Restaurant - Games room 8.8 Excellent 514 reviews £90 includes taxes & fees 4 Feb - 5 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=12028221&PinnedHotelID=12028221&HadPinnedHotel=true®ionId=-1&adults=2) ![Honeymoon Room | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/114000000/113040000/113033300/113033223/66310ab3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Serenzzo Hotel & Cuisine Tapalpa - Breakfast included - Parking included - Free Wi-Fi - Restaurant 9.8 Exceptional 54 reviews £187 includes taxes & fees 21 Jan - 22 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=113033223&PinnedHotelID=113033223&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Cabin, Lake View | Terrace/patio](https://images.trvl-media.com/lodging/46000000/45970000/45964600/45964535/88e54385.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nimue Marina Residence & Hotel Boutique La Floresta - On private beach - Pool - Breakfast included - Spa 8.8 Excellent 81 reviews £154 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=45964535&PinnedHotelID=45964535&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/68000000/67270000/67267100/67267052/cdbada0f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Reserva Chapala Resort Los Sabinos - Pool - Kids’ pool - Parking included - Free Wi-Fi 9.0 Wonderful 279 reviews £156 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=67267052&PinnedHotelID=67267052&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: WiFi (MXN 130 per night) - Available in some public areas: WiFi (MXN 130 per day) ### Parking and transport - Free uncovered self parking on site - Limited on-site self parking ### Food and drink - 2 restaurants - A bar/lounge - A poolside bar - Couples/private dining - Private picnics ### Restaurants on site - El Lago Restaurant - La Terraza ### Things to do - Arcade/game room - Basketball - Billiards/pool table - Ecotours - Fishing - Free bicycle rentals - Full-service spa - Hiking/biking trails - Horseback riding/rentals - Hot tub - Kayaking - Outdoor pool - Outdoor tennis court - Paddleboard - Rowing/canoeing - Steam room ### Family friendly - Arcade/game room - Outdoor pool ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Outdoors - Garden - In the mountains - On a lake - Picnic area - Pool umbrellas - Terrace ### Full-service spa - 2 treatment rooms - Couples treatment rooms - Hot tub - Outdoor treatment areas - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Smooth flooring in public areas - Well-lit path to entrance ### More - 1 floor - 34 buildings - Banquet hall - Fireplace in lobby - Renovated guestrooms - January 2023 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Shower - Slippers - Towels provided ### Entertainment - 32-inch flat-screen TV with premium satellite channels ### Food and drink - Coffee/tea maker ### More - Air conditioning (climate-controlled) - Heating - Iron/ironing board - Phone - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for in-room wireless Internet: MXN 130.00 per night (rates may vary) - Fee for wireless Internet in public areas: MXN 130 per day (rates may vary) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a smoke detector, a security system and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Sierra Lago Sierra Lago Mascota Sierra Lago Resort Sierra Lago Resort Mascota Sierra Lago Hotel Juanacatlan Sierra Lago Resort & Spa Mascota, Mexico - Jalisco Sierra Lago Resort And Spa Sierra Lago Resort Spa Sierra Lago Resort Spa Sierra Lago Resort Spa All Inclusive Sierra Lago Resort & Spa - All inclusive Mascota Sierra Lago Resort & Spa - All inclusive All-inclusive property ## Frequently asked questions ### Does Sierra Lago Resort & Spa - All inclusive have a pool? ### How much does it cost to stay at Sierra Lago Resort & Spa - All inclusive? ### Is Sierra Lago Resort & Spa - All inclusive pet-friendly? ### How much is parking at Sierra Lago Resort & Spa - All inclusive? ### What time is check-in at Sierra Lago Resort & Spa - All inclusive? ### What time is check-out at Sierra Lago Resort & Spa - All inclusive? ### Are there all-inclusive benefits at Sierra Lago Resort & Spa - All inclusive? ### Where is Sierra Lago Resort & Spa - All inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sierra Lago Resort & Spa - All inclusive Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Location ### 9.4 Staff & service ### 9.6 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 139 8 - Good 26 6 - Okay 8 4 - Poor 5 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### Katia 17 Nov 2025 Liked: Cleanliness, property conditions & facilities Excelente ##### Katia Stayed 1 night in Nov 2025 ### 10/10 Excellent #### emmanuel 8 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was very beautiful the place ##### emmanuel Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Jonathan 27 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing location. tranquility and serenity of the peaceful mountain skies ##### Jonathan Stayed 2 nights in Aug 2025 ### 6/10 Okay #### leticia 17 Dec 2025 Liked: Cleanliness BATHROOM NEEDS TO BE REMODLE THE BED IS TO BIG FOR THE ROOM. THIS PLACE IS NOT FOR SENIORS NO LIGHT TO OUR WALK WAY TO GET TO THE ROOM FOOD OK SERVICE EXCELLENT ##### leticia Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Tamsyn 29 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent stay ##### Tamsyn Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Cynthia 13 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful cabin like rooms with killer views. Lots of activities to enjoy and loved that the meals were included. Overall a quite serene place to rest and relax. ##### Cynthia Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Gregory 21 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities amazing place Roberto went above and beyond Highly recommend ##### Gregory Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Ana 21 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved it going back in July ##### Ana Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Sabyr 27 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We liked super charming nature, well landscaped territory, buitifull lake, freindly staff, nice lounge music. ##### Sabyr Stayed 3 nights in Oct 2022 ### 10/10 Excellent #### Jacque 25 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities Very beautiful serene property. Excellent service by a wonderful team. ##### Jacque Stayed 3 nights in Sep 2022 ### 10/10 Excellent #### JESUS BENJAMIN 26 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### JESUS BENJAMIN Stayed 1 night in Jul 2025 ### 4/10 Poor #### gustavo 6 Nov 2024 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities In the hotel description there where different descriptions ##### gustavo Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Manuel 22 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything ##### Manuel Stayed 2 nights in May 2025 ### 10/10 Excellent #### Alvard 30 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing property for those who love and appreciate nature. It's a very unique property. We loved every minute of our stay. It's very clean, comfortable bedding, just breathtaking location. Be sure to get a driver from the resort to take you to the hotel as the drive up the hill is not the best. Would definitely go back ##### Alvard Stayed 4 nights in Aug 2024 ### 6/10 Okay #### German 24 Mar 2025 Disliked: Property conditions & facilities Poor customer services. Problem with hot water access. ##### German Stayed 2 nights in Mar 2025 ### 2/10 Terrible #### Seri 15 Jan 2025 Disliked: Staff & service, amenities, property conditions & facilities I didnt like that it was 3 hours from the airport, cost me $400 usd for transportation. No electrocity in some areas. No heater or ac ( i froze) noone speaks english, so it was a huge communication barrier. Very rough and nearly undriveable road to resort. The walways to rooms, were narrow and uneven. We were susposse to stay 4 days, we checked out after the first night. I took videos and pictures of all of this ##### Seri Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Brenda 3 Jan 2026 Liked: Cleanliness, staff & service, property conditions & facilities Excelente servicio! ##### Brenda Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Cristhian 9 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Impecy ![](https://a.travel-assets.com/ugc/hotel-reviews/56c4bdf5-d84a-4e4a-90a5-30baa458e405-1762728020135.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cristhian Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Marcela 28 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Si todo estuvo muy bien ##### Marcela Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Carlos 30 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Increible, de los mejores todo incluido ##### Carlos Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### YANIRE 23 Sept 2025 Liked: Amenities, property conditions & facilities el lugar super bonito, la vista de la naturaleza y todos servicios excelentes ##### YANIRE Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Leticia 18 Sept 2025 Hermoso lugar , y sus empleados un servicio increible ##### Leticia Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Gual 9 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un lugar espectacular ##### Gual Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Krÿ 30 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un hemorso lugar para compatir en pareja, con hermosos paisajes. ##### Krÿ Stayed 1 night in Aug 2025 ### 10/10 Excellent #### HECTOR ALEJANDRO GUTIERREZ 26 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Extraordinario hotel, trato del personal muy bueno (solo habría que cambiar la actitud de algunos miembros en buscar la manera de cómo ayudar en las peticiones del huésped) comida y bebida muy buena ##### HECTOR ALEJANDRO GUTIERREZ Stayed 2 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All](https://www.expedia.co.uk/Cancun-Hotels-Margaritaville-Island-Reserve-Riviera-C.h38812307.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Nickelodeon-Hotels-Resorts-Riviera-Maya-Gourmet-By-Karisma-All-Inclusive.h64410194.Hotel-Information) > > [Catalonia Royal Tulum Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Catalonia-Royal-Tulum-Adults-Only-All-Inclusive.h892175.Hotel-Information) > > [El Dorado Seaside Palms, Catamaran, Ecoturistic Ranch , All & More Inclusive - Adults Only](https://www.expedia.co.uk/Kantenah-Hotels-El-Dorado-Seaside-Palms-Adults-Only.h17568314.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [TRS Coral Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-TRS-Coral-Hotel-Adults-Only-All-Inclusive.h23056533.Hotel-Information) > > [TRS Yucatan Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Akumal Bay Beach & Spa Resort](https://www.expedia.co.uk/Akumal-Hotels-Akumal-Bay-Beach-Wellness-Resort-All-Inclusive.h8717087.Hotel-Information) > > [Grand Palladium Kantenah Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Kantenah-Resort-Spa-All-Inclusive.h889965.Hotel-Information) > > [Grand Riviera Princess - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > > [Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h23056532.Hotel-Information) > > [El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-El-Dorado-Royale.h916205.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) ---